- Verified purchase
The most amazing mattress
I have an existing back injury, and have had spinal surgery in the last 10 years. Buying this mattress was the best decision I’ve ever made.
Like other respondents though, it really does need handles to help move it. Even just turning the mattress (not flipping) is a huge, 2-person challenge.
Purchased in March 2018 for $999.00.
- Verified purchase
Great mattress, Awesome service but wasn't for me
Firstly I should say that I rarely write reviews and never on a product which I eventually returned, however, the service and product from this company deserves to be acknowledged.
Firstly delivery: I live in a suburb located between Brisbane and the Gold Coast, ordered 11.00pm, courier phoned 9.15am next morning to confirm delivery, mattress arrived 12.00pm same day.
Unpacking: Box has wheels and a handle, be careful it is very heavy and I managed to break the handle trying to lift it over a small step, I ended up sitting on the floor with the...
Purchased in August 2019 for $1,079.00.
nearly 3 years and perfect
now had this mattress for nearly 3 years and the best sleep ever. No sagging at all. Have paid a lot more for other brands but this is by far the best, will buy another when the time comes ( I think it will be a while yet, mattress is perfect still!!)
Mattress base - fantastic
Brought the base as it looked good and was delivered free to my door.
Easy to move box from courier to bedroom with box on wheels.
Assembly very easy with clear instructions although it took a while to tighten the screws with the enclosed Allen key.
Looks great. Very pleased with purchase.
Purchased in September 2019 for $249.00.
- Verified purchase
Fantastic mattress, on to number two!
My partner and I have been sleeping on a Sleep Republic mattress for two and a half years and are so impressed with it we’ve bought a second for the guest room. It was nice to get the mattress protector with our purchase too. The quality of the product can’t be faulted and our experience with the customer service has been great, we can’t recommend the mattress highly enough
Purchased in April 2019 for $1,199.00.
The delivery was received a day from a purchase.
I was super excited to get this bed based on all these reviews. I have used it since Oct 2018 and it’s very sad to say the bed is no longer supportive at all. It started to hurt my back after 6 months to the point I couldn’t sleep. I even purchased the base from sleep republic to help it and no improvement in the support at all. I have spent over $1800 and I can’t even use it. I thought It just must be me but I bought a single mattress from fantastic furniture and it’s perfect, I have no back pa...
Purchased in October 2018 for $1,499.00.
- Verified purchase
Still love getting in to bed after 2.5 years.
We purchased this mattress ONLY because we could purchase though Zipmoney with 6 months interest free. And I'm glad we did. It is the perfect medium feel for myself and my husband. I felt at the time of purchase that it felt as good as (or better than) mattresses that were more than double its price. My only criticism (And why I give it 4 stars after 2.5 years) is that the top laters have slightly flattened out over that time (There is no sagging though.) and I do still recommend it to people.
Purchased in March 2017 for $1,399.00.
- Verified purchase
Incredible Customer Service, High Quality Mattress but Medium to Soft
I returned my Sleep Republic mattress but I still give it 5 stars.
After extensive research and the SR team answering all my questions with complete honesty and transparency, I ordered the mattress. I ordered at 11am and it was delivered by 4pm the next day! I was very impressed by this living in Adelaide where same day delivery or even next day delivery was not guaranteed.
After delivery, I found that it was easy to unwrap and I liked the presentation of the instructions and cutter in the calico Sleep Republic bag. The addition of the eye ...mask was also a nice touch. It was heavy to carry, but not more so than any other spring mattress, and with two people we easily got it upstairs and onto the bed frame. The box had wheels and a handle. In fact, in retrospect, this mattress was much easier to set up than some other “mattress in a box” beds. I commend SR on their thorough instructions and attention to detail (eg the wheels, handle and nifty cutting tool). Initially there was no off gassing smell however a few hours later, a mild but obvious chemical smell was there. I expected this with the memory foam and 30% synthetic latex layers. Nevertheless, the smell didn’t persist for very long with the windows open. I put the sheets on about 5 hours after opening and when I went back into the room a couple hours later, I couldn’t smell anything at all. Appearance wise, I liked the cashmere cover. I also liked the pattern on top that showed the 5 different pocket spring zones, a nice touch! The Sleep Republic label was sewed on back to front so it didn’t actually read Sleep Republic, but that isn’t an issue as the mattress would be covered in sheets anyway. I just hoped it wasn’t telling of the attention to detail in other areas of construction! It did appear very luxurious though, similar or perhaps even nicer than the 5k+ mattresses I had tried in stores (mattresses always on sale for 1500-2500 but without the 100 day trial).
Purchased in February 2019 for $1,199.00.
- Verified purchase
Really happy with the mattress, base, sheets and customer service
I purchased the mattress and base bundle with free sheets and mattress protector. I've been sleeping on the bed for a week now. The bed is comfortable, medium firm with a soft pillowy top and the the sheets are incredibly luxurious.
The base assembly was straightforward and the mattress unwrapping easy. On the customer service side I received an apology that the mattress wouldn't be arriving until the next day - even though I technically ordered by 11am - 10:57 to be exact :) so I wasn't expecting it that day anyway. I asked for a delivery ...before 11am the next day and it arrived on time. I subsequently asked to swap the mattress protector for some more sheets as I didn't really need it. It was promptly swapped with no questions asked after I paid the small difference in price. I really cannot fault the customer service team, they are helpful, prompt and well... nice!
Purchased in May 2019 at Sleep Republic.
- Verified purchase
It was fun to unpack and watch it grow
We bought King Size mattress
It was fun to unpack and watch it grow
Cashmere Knitted Fabric top layer is like the $7,000 mattresses you see in the bed shops.
The product finish is just beautiful and so luxurious like the expensive hotels.
My partner and myself sleep very hot, we haven’t found this bed to be hot at all.
We wanted a bed with springs this mattress has a whopping 2250 springs
The customer service is brilliant with great communication.
If you are looking to buy a new Mattress
I would recommend you give this mattress a go with the 100 night trial you can’t go wrong.
The customer service was excellent.
Purchased in February 2019 for $1,399.00.
Sleep Republic demonstrates integrity
:: Australian designed and manufactured with a focus on non-toxic components
:: 3 months plus return guarantee, which means you can trial and return for a full refund if the mattress doesn't suit. This attests to company integrity!
:: Free delivery anywhere on the continent
:: Firm and supportive; and can be pivoted on base
Purchased in June 2016.
Brilliant service but mattress didn't suit - too soft
I would like to give this company 5 stars because the service was absolutely amazing, responsive, easy refund and no-fuss. But the mattress didn't suit us. The good things: mattress seems to be great quality, lovely fabric, NO smell, no partner disturbance, easy to get out of box etc (we bought the King size). The not so good things (for us): the mattress was too soft, not supportive enough and on the 'hot' side. It's one of those mattresses that you sort of sink into on top. We prefer to sleep on top of a mattress rather than have tha...t sink-in feeling. My back was aching after a week of sleeping on the mattress. That being said, it has a similar feel to many many other pocket sprung medium/firm mattresses that you can buy at the big stores which are typically at a FAR higher price (plus you have to put up with all the nonsense that the salesperson spins). I'm torn about whether we would ever purchase a mattress in a box/online again without first trying. If we had tried this in a store and had the option to compare it side by side with a couple of other mattresses at the same time we would have known straight away it wasn't for us and that we preferred something firmer (or at least, without that 'sink-in' feeling). However, the advantages of buying online are that you don't get any of that unbearable mattress industry nonsense or have to deal with the ridiculously inflated prices or "half/price" / "all sizes for the price of a single" nonsense sales. (Do people actually fall for that?). Anyway.. back to the sleep republic mattress: it's great quality and if you like that sink in feeling but relatively medium/firm-ish support underneath then I recommend giving it a try. Thanks Sleep Republic for being so easy to deal with.. it would be great if you added a pillow top 'firm' version to your offerings; we would definitely buy it!
Purchased in January 2019 for $1,399.00.
Do I have the same mattress and sheets?
Wondering if I have the same mattress as everyone is talking about. As a solo sleeper who sleeps in the middle of the bed, after 18 months I now roll into the middle if I try the sides as it has sagged. As for the sheets, I found the bottom sheet to ball up after first use. It was great initially, but sadly I very much regret this purchase.
Purchased in May 2017 for $1,200.00.
Can't sleep on anything else now!
We had been searching for the most comfortable mattress on the market for a long time before finding sleep republic. Sleep republic have awesome reviews for their mattresses and sheets for a reason! We have ordered 6 or so mattresses from SR and each time we have been blown away with their customer service and follow through. Sean really cares about the experience of the customer. We have also received sheets from SR- we were devout Sheridan sheet customers but no more! The bamboo sheets are incredible and we are ordering more!! Lana and Steve
- Sleep Republic
- Verified purchase
Brilliant Sleep Republic Team, Amazing Mattress, Mindblowing besdsheets
I bought a Queen mattress from Sleep Republic two months back. And I am pleased to write a feedback about my experience. First up the communication with SR Team has been tremendous. Sean went up and above to make sure all my queries are addressed and I had the most personable experience ever while dealing with him. No stupid tailor made cut paste emails or chats, communication that makes sense. Regarding the product, The packaging was somewhat damaged, looked tampered to me however wasnt the case from inside. The mattress was brand new and prob...ably the box got smashed up during transportation. So I will give 2.5 stars in presentation from the outside but 5 for inside. The mattress did not had any smell, rolled out nicely and although seems to me smaller than Queen but expanded over time, so no issues there either. Now coming to the comfort level, perhaps the most important questions of all. Well this mattress is firm to start with and you wont sink in thats for sure. Its firmness was something I was seeking as I am a side sleeper with on and off back pain. Ever since I started sleeping on it, i am having great relief in my pain and improved sleeping conditions, and to add post waking up feeling has never been better. My partner however wanted a softer one so she isnt a 100% happy with it, she is just compromising considering I am liking it. So for folks who are after the super soft ones, this isnt for you. And when I am saying it, I am saying it in all goodness because to have a mattress that just sinks you in isnt a long term thing you can enjoy all your life, sooner or later you would turn to firm/semi firm mattress like Sleep Republic ones. I will give my purchase experience, communication and quality of mattress (and my sleep quality) an overall 5 star. Sean and his team rocks..And the white bedsheet that came with this purchase...OMG the best free gift ever. Actually shouldn't be free its that good. Trust me it softness is something that you have never experienced in your entire life I challenge you. For the Readers: I am not sure if your purchase qualifies you for a free bedsheet or not, if not do order it separately, trust me you will not be disappointed.
I brought a king mattress with a base and I'm sleeping better than ever! My wife has back problems and is waking up for the first time in years without any pain!! I already have and will continue to recommend Sleep Republic to anyone looking for a new mattress!! Thanks guys!!
Purchased a double mattress and love it!
Anyone who sleeps on the mattress always comments on the how comfortable and supportive it is. We recently had the grandparents stay for a few days and they commented on the support and what a great night's sleep they had.
The mattress is easy to unpack and still looks the same as the day I got it.
the term Sleeping on a cloud never made much sense to me till my first night sleep on a Sleep Republ
Must say, this is the first time I've ever given a review for any product. however it was just something I had to do purely due to the fact we live in a time where quality customer service is so hard to come by.
Tom and Sean at Sleep Republic first class, there commitment to there customers where clearly obvious. patient with our 101 questions ( it's a Mattress in a box right, naturally we had heaps of questions lol) attentive and informative, these guys know bedding. big shout out to you guys Thank you!!
Took me some time to convince my...wife to try this new mattress in a box idea but with the Sleep Republic 100 nights money back commitment this made making the switch pretty easy and she LOVES IT!! its not every day you can tell your wife I told you so... We Purchased our 1st King Sleep Republic Mattress at least two years ago now, every time I jump into bed it's like the 1st night all over again, Quality is amazing, premium at the highest standard. Brilliant! In the last two years we've purchased another two Sleep Republic Mattresses, the common conversations around the breakfast table when friends and family stay over is all about the the mattress.
Sagging/back pain after 10 months
We purchased a King sized mattress, and experienced no hassles with the ordering and delivery process. However after sleeping on it for nine months it has gone saggy. There are visible divots in the top where my partner and I sleep that get more pronounced if we don't rotate the mattress once a fortnight. As a 60kg woman and a 85kg man, I don't feel that our size is a contributing factor. We are both experiencing back pain as a result of the mattress sagging. At first I thought that maybe my back pain was the result of spending more time at a n...ew desk job, but after sleeping in a different bed for a week with zero back pain, it's definitely the mattress causing the problem. Considering this mattress cost $1400 I had expectations that it'd last us for a few years at least before needing replacement but it appears that's not the case. I'm disappointed with this purchase.
Excellent product, excellent service
The pillow in particular was a fantastic addition for my purchase. My sleep has markedly improved, I intend to purchase all beds/bedding from Sleep Republic in future. Customer service was outstanding - very prompt and responsive to my questions.
Questions & Answers
Do you delivery to Perth, WA?
We are looking for a firm queen size mattress, our actual one was supposed to be firm but not any longer after two years. Our concern is about the top mattress as after reading the reviews from SR looks like that we will could have the same issue. Do you have the mattress that we are looking for? Thanks, Ana.
Hi Ana, This mattress is definitely more of a medium feel, not a firm feel (I recently was looking for a mattress for our camper trailer and tried a few at Fantastic Furniture that were listed as "Firm" feel and they were definitely firmer than ours.) I don't feel that the Sleep Republic mattress will be firm enough for you based on your question (Sorry)
Feel is a tricky subject to discuss as is it highly subjective. What one person may describe as firm, someone else may well describe as medium. Having said that when placing the Sleep Republic mattress on the traditional Soft-Medium-Firm scale, we'd place it closest to being a medium feel mattress. Hope this helps!
What is the maximum weight that your SR King size mattress will support? (Singularly on each side)
Is it wise to rotate if both partners weights are extremely different?
Our King, Queen and Double mattresses are tested to a combined occupant weight of 250Kg, 150Kg per side.
We recommend with all mattresses rotating them regularly and if there is a large weight differential this could be done every few weeks to even out wear.
What may be evident with any mattress having foam in the pillow top, or a foam core, is that with more weight there will be more body impression visible. This is a natural outcome of the physics and the fact that some areas of the mattress get very little use compared to others.
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