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SahinTGreater Melbourne (Metropolitan), VIC
- Mattress
- Verified purchase
Sleeping Duck Mattress - No more aches and pains
I purchased a single king firm mattress from Sleeping Duck to replace an old mattress that was 10 years old. The old mattress was not used much over the this period as it was a guest bed. I started using the guest bed for the past 6 months and was never comfortable with it, so I decided to replace it with a new Sleeping Duck mattress.
After the first 2 weeks of sleeping on the new mattress, I was very impressed with it that I purchased another Queen sleeping Duck mattress to replace my older main bed that was over 15 years of age.
For both beds...
Purchased in December 2020.
Review collected in partnership with Sleeping Duck
DapinLake Macquarie
- 3 reviews
- 4 likes
Great Mattress
Excellent mattress.
Delivery process was very easy.
Set up very easy and provides a great nights sleep.
We love the idea we can change or send the mattress back if necessary. But this wasn't required.
Purchased in February 2021.
Everyone in the family wants one now
We'll be upgrading the whole family's mattresses to Sleeping Duck eventually. The delivery service was 'no frills' and we had to personally pitch in to get the product through the door, but we knew about that well before we purchased and the YouTube videos on how to let the mattress unfurl from its packaging were really useful and everything happened as expected. We actually built the bed frame we ordered from scratch and that took longer than expected, but none of it was too difficult to cope with, just fiddly. Highly recommend the after-sales service and check-ins as well. Thanks Sleeping Duck team. Please just design a matching ottoman that goes at the base of your bedframe.
Purchased in January 2021.
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- Medium Queen
- Verified purchase
Perfect mattress
My sleeping duck mattress is so comfortable, like sleeping on a cloud. I changed the firmness and the process was a breeze! I sleep amazing and my lower back pain on waking has gone completely.
Purchased in November 2020.
Review collected in partnership with Sleeping Duck
- Half-Half King
- Verified purchase
Best purchase ever!
I struggled every night with shoulder and hip pain. I hadn't slept through the night in years. Purchased half soft and half firm. Best nights sleep I have had in years. No more pain or sleepless nights. The soft feel is like sleeping on a cloud. Brilliant customer service from the moment of purchase all the way through the 100 nights trial. Superb product and excellent service. Highly recommend.
Purchased in October 2020 for $1,599.00.
Review collected in partnership with Sleeping Duck
SmileyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
- Medium Queen
- Verified purchase
Absolute Life Changer
I have never in my life felt a mattress like the sleeping duck. It has actually changed my life. I am sleeping better and more comfortably than I can ever remember.
I can’t speak highly enough of SD. I tell anybody who will listen how comfortable it is. It’s like sleeping on a cloud. It really is. I honestly could not be happier.
Purchased in December 2020 for $1,869.00.
Review collected in partnership with Sleeping Duck
AnaHSydney, NSW
- Half-Half Queen
- Verified purchase
New bestie!
husband and I decided to get a new mattress, after reading, done researched as well we agreed to get sleeping duck and we couldn’t be more happier. Better sleeps and less pain in my lower back. The customer service was great too, very helpful, we requested for a change of firmness and got the replacement mattress in a couple of days.
Purchased in January 2021 for $1,849.00.
Review collected in partnership with Sleeping Duck
stuartfSouth East Queensland, QLD
- Half-Half Queen
- Verified purchase
Simply perfect
We bought the half and half queen Mach ll. The delivery of the mattress was really quick and unpacking was a breeze. My wife wanted the medium side of the mattress so I had the firm side. This wasn’t a problem and we were both getting an excellent nights sleep. Then I rolled over onto the medium side when my wife was at work. This was a game changer even though I was getting an excellent nights sleep I decided to change the firmness to a medium. This process is a breeze. It takes no time what so ever. I didn't think it would make that much of a difference but it has taken an excellent nights sleep to a whole new level.
Purchased in January 2021.
Review collected in partnership with Sleeping Duck
Greg C.Gippsland, VIC
- Firm Queen
- Verified purchase
Sleeping like a baby.
Was waking up with am aching back every morning. Since switching to the duck I haven't woken up with back pain once. Its awesome. Plenty of support right to the very edge, wich is usually where I end up when the pooch pushes me out.
Purchased in December 2020.
Review collected in partnership with Sleeping Duck
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- Medium Queen
- Verified purchase
Fantastic mattress
Best mattress we have had and great customer service. Usually I have a sore hip and back but not with this mattress. Also love that it doesn't have the ridiculous memory foam that ends up sagging and leaving a lumpy bed. This one offers support but is also soft and super comfy.
Purchased in January 2021 for $1,850.00.
Review collected in partnership with Sleeping Duck
- Firm Queen
- Verified purchase
Mattress and Sheets
Company was easy to deal with, service quick. Love the sheets and mattress. It is a little warmer than I am used to but think that will be a bonus in winter
Purchased in January 2021.
Review collected in partnership with Sleeping Duck
Very disappointing service
I have purchased a king-size mattress a few weeks ago, when it comes to delivery, I realized they only deliver the mattress to your doorstep, you need to manage to carry the 60kg mattress to the first floor....
therefore I have canceled the purchase, and wait for them to refund the money, so I can purchase another mattress that offers the full delivery service, it has taken them more than 2 weeks now and I still haven't received the refund, which they have told me it will only take 3 days when processing it. Very disappointing.
Purchased in February 2021 for $1,750.00.
FrankSydney, NSW
- 2 reviews
- Half-Half King
- Verified purchase
Amazing mattress and service
Mattress was delivered on time. I'm getting a better nights sleep and the customer service was outstanding. I don't know why anyone wouldn't buy their mattress from Sleeping Duck. Love it!!
Purchased in November 2020 for $2,298.00.
Review collected in partnership with Sleeping Duck
- Half-Half King
- Verified purchase
Luv-a-Duck!
Excellent service - mattress and base arriving the day after we ordered them with status text messages along the way. Products are great quality - the base was easy to assemble and the components are very well packaged (maybe a little too much plastic wrap!) It took a little while to get use to the change in mattress - and I took up the softness adjustment option for my side - but it is extremely comfortable and we are both happy now. Would recommend unreservedly -already have, in fact.
Purchased in December 2020.
Review collected in partnership with Sleeping Duck
geekgirlauGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
- Medium Queen
- Verified purchase
It’s always duckest before the dawn
My old mattress was in a sorry state. The mattress topper I had added, trying to attain a little more comfort, only ensured that I was overheating on a regular basis. Finally, it was time for the Duck - a sleeping one of course!
The first item to note was the speed of delivery. I ordered the mattress early in the morning and it arrived the same afternoon. No waiting around for this little black duck!
That first night was a big improvement, but still not quite ... right. I have chronic back and hip injuries, and I think a part of me was hoping...
Read more that they would be magically solved with a new mattress. On sending a comment in relation to a follow up message by the sales team, they let me know that I could swap my medium level support for a soft option to see if that was better. Sadly I had to wait 3 whole days before it arrived ;) Swapping out the support didn’t involve replacing the entire mattress. The construction makes it really easy to swap elements without having to wrestle the mattress off and on the bed. And the replacement layer was sent at no additional charge. I haven’t been transformed to my pain-free, more limber self of days gone by, but I’m definitely sleeping better and more comfortably. And I’m very impressed by the service - fast delivery, and just the right level of contact (not too much, not too little). And the mattress is much cooler, which is very important for women of a certain age. There’s a reason Sleeping Duck have won multiple Choice awards - if you’re shopping for a new mattress, go no further.Review collected in partnership with Sleeping Duck
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Tomas A.Sydney, NSW
- 2 reviews
- Medium Queen
- Verified purchase
Highly recommended
My sleep has greatly improved, no aches and pains. A pleasure to go to bed at night. I also bought the sheets and as a hot sleeper the mattress and sheet combination works great to keep me cool.
Purchased in November 2020 for $1,800.00.
1 comment
Review collected in partnership with Sleeping Duck
Kady BMelbourne
- 3 reviews
- 1 like
- Half-Half King
- Verified purchase
Sleeping like a baby!
We have a high needs cat who wakes us up throughout the night and before Sleeping Duck, it would take a long time to get comfortable enough to fall back asleep but now with Sleeping Duck, I fall back asleep in about 9 seconds! It's almost unreal how amazing this bed is!
Purchased in December 2020 for $2,000.00.
1 comment
Sleeping D.Sleeping Duck
Hi Kady,
Thank you for taking the time to leave us such a great review....
Read more WOW, now that has to be a falling asleep world record! We're so stoked to hear how much more comfortably you're sleeping on the Duck. Finding the perfect mattress isn't always easy, particularly when it comes to buying online, however it's awesome that you've found the process a breeze. Hopefully kitty is loving the Duck too! Never hesitate to reach out to our team here at SDHQ if there is anything that we can do to assist. Warmest regards, SDHQReview collected in partnership with Sleeping Duck
SheilaSouth East Queensland, QLD
- 3 reviews
- 1 like
- Medium Double
- Verified purchase
Fabulous service!
So impressed by the service from Sleeping Duck team. They always responded quickly and helped me adjust firmness. All this in the middle of the challenges of a pandemic! I’ve noticed a positive effect on hip/back pain and general mobility. Plus much improved sleep quality. I love my new bed!
Purchased in October 2020.
1 comment
Sleeping D.Sleeping Duck
Hey Sheila,
We're thrilled to hear that your firmness adjustment has helped improve your quality of sleep!...
Read more The ability to change your firmness, for free, within your 100 Night Guarantee is super beneficial in finding what is best to support you and your personal comfort needs. Thank you so much for your lovely feedback on our customer service as well. We've worked extra hard to keep our services consistent throughout these challenging times in order to continue to make sure our customers are supported. Please let us know if the team can help with anything further :) Kindest regards, SDHQReview collected in partnership with Sleeping Duck
Happy purchaserSouth East Queensland, QLD
So comfortable!
Great firm mattress but not hard. Very supportive mattress, neck and back problems have improved. Have only had the mattress one month but so far very happy. Glad we purchased this mattress. Was recommended by a relative.
Purchased in January 2021.
1 comment
Sleeping D.Sleeping Duck
Hey there,
Thanks so much for leaving such a lovely review!...
Read more It's amazing to hear that your existing neck and back problems have improved and you're happy with your Duck! The great thing about the hybrid design of our mattress is you get the support of both the InDestruct Springs and the Precision Foam Pads while getting that weightless comfort of the AntiGravity Foam. Definitely keep in touch and let us know how you go and if you need for any free adjustments within your 100 Night Guarantee. We're always happy to help :) Warmest regards, SDHQBecGreater Melbourne (Inner), VIC
- 4 reviews
- Firm King
- Verified purchase
Great customer service
Have had our mattress for a couple of weeks now and have found the whole process easy and customer service is second to none. I love it but hubby is not a fan as yet! It’s far too firm for him but SD have been amazing and are shipping out a softer insert free of charge for him to try. They have gone above and beyond to ensure we are happy with our purchase.
I no longer have neck pain and although I had lower back pain to start with, it went after a few days once I’d adjusted to the change in firmness. My old mattress was very soft in compariso...
Purchased in February 2021 for $1,799.00.
1 comment
Sleeping D.Sleeping Duck
Hey Bec,
We're happy to hear you've been a fast fan of the Duck, hopefully we can get hubby on board too and the new firmness works a treat!...
Read more It's definitely important to give your body time to adjust to the new surface, as you have, we generally recommend about 21 nights for this. It allows the foams to decompress and settle and your body ample time to acclimatise. Please keep us in the loop as to how you both go over the next few weeks and with the new firmness. We're here and happy to help :) Kindest regards, SDHQQuestions & Answers
Frequently Asked Questions about Sleeping Duck Mattress
How do I order a Sleeping Duck Mattress? Where do they deliver?
Sleeping Duck mattresses can be ordered online, and can be delivered to most Australian locations. They also have a limited selection of retail locations. You can order a Sleeping Duck mattress online from their online store (sleepingduck.com/au).
What does a Half-Half mean with a Sleeping Duck Mattress?
Sleeping Duck mattresses are customisable from the factory, meaning that different segments of the mattress can be softer or firmer to your preference. A Half-Half mattress means that one half of the mattress is medium, while the other half is firm. Contact Sleeping Duck at 1800 667 196 for more information.
How warm does a Sleeping Duck Mattress get?
As a hybrid mattress, the warmth of a Sleeping Duck mattress is generally between a spring-based mattress and a foam-based mattress. If you feel too warm, changing the fabric type of your bed sheet or fitted sheet can help.
Can I use with an electric blanket with a Sleeping Duck Mattress?
Sleeping Duck have stated that you can safely use an electric blanket with their mattresses. However, as sustained heat sources can soften memory foam, Sleeping Duck recommends that you only turn on your electric blanket for a couple of hours before you go to sleep.
Can I comfortably sleep on my side with a Sleeping Duck Mattress?
A Sleeping Duck mattress can be used with most sleep preferences, including with sleeping on your side. Side sleepers may mostly prefer the medium firmness configuration for their mattress.
Latest Consumer Questions
Customerasked
I notice your sheets have the oeko-tex 100 certificate, does the mattress have this standard as well?
No answers
Sonja W.asked
How much is a queen size medium and do you have to pay for it whilst you are trying it for the 100 days
1 answer
Hi the cost was $1850 when we bought it but a week later it was reduced down to $1650. I contacted sleeping duck and they happily refunded me $200. And yes you have to pay out right first. But like they say if your not happy with 100 days it’s a full no questions asked refund
Ian P.asked
Hi, I have a king size mattress that has been in storage for a few months it is standing up against a wall , I have noticed it is bowing out at the bottom where it is on the floor , will it go back to its normal shape when I lay it flat or have I ruined it ?
3 answers
If a sleeping duck mattress I don't have the knowledge to provide you with the answer. Contact company direct for advice.
Well I couldn’t really say, but the only way to find out is to put it flat on the floor! The manufacturer could surely tell you.
Sleeping D.Sleeping Duck
Hey Ian!
Thanks so much for the question :)
You mattress is perfectly fine to be leant up against the wall until you're able to begin using it, the misshape along the bottom is because the foam layers within the Duck have most likely shifted from being on that angle.
There is however a super simple fix! Once you're ready to use the Duck and have it resting flat, all you'll need to do is then unzip the top cover and ensure that the foams are properly aligned with one another.
If you get stuck or have any further questions, feel free to give us a call on 1800 667 196!
Kind regards,
SDHQ
Details
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $999.00 | $1,099.00 | $1,349.00 | $1,649.00 |
Type | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring |
Firmness | Medium | Medium | Medium | Medium |
Size | Single | King Single | Double | Queen |
Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 10 year(s) | 10 year(s) | 10 year(s) | 10 year(s) |
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Sleeping D.Sleeping Duck
Hi Tomas,
Wow! Thanks for leaving us such an awesome review....
Read more The team here at SDHQ is so stoked to hear how your aches and pains have improved so drastically - just what you deserve! Sleep is one of our favourite things to do too, so we're pleased that we could make it such an enjoyable experience. And, how great are those Tencel sheets too! These are made from a recycled Eucalyptus wood. Don't they just feel so lovely and soft against the skin, plus they also wick away any moisture leaving you feeling cool throughout the night! Happy Sleeping Tomas! Warmest regards, SDHQ