Sleeping Duck Mattress
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5,385 reviews · Statistics
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- Side (3,203)
- Back (809)
- Front (395)
- Days (3,299)
- Weeks (422)
- Months (33)
- I never got used to it! (72)
- Very Soft (54)
- Soft (463)
- Medium (2,795)
- Hard (416)
- Very Hard (27)
Reviews
It’s the bomb
Medium KingWe took way too long to do this. Regret that we didn’t buy this earlier. So good!
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Heaven
Firm KingWe absolutely love our mattress. One year in and it’s as good as new. We tried the medium but it was was way too soft. An easy switch to the firm and it has settled over time and is absolutely perfect. Every time we go away we can’t wait to get home to our amazing bed. Would give more than 5 stars if I could
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No firmness swap
Half-Half QueenAfter contacting them to do a firmness swap during the trial I received no reply!
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Amazing product & customer service
Half-Half KingAfter doing some some digging and research the segmented mattress option that Sleeping Duck offered seemed like the right fit for us. After receiving our mattress and finding the right balance of firm and softness setup, my partner and I have had some of the best sleep we've ever had. Definitely recommend this product for anyone looking for a great mattress and base. On top of that, the customer service has been fantastic!
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Best mattress we've EVER had!
Medium KingThis has got to be the best mattress we've ever had! My side might need slight adjustments in firmness but other wise we are extremely happy. I hardly wake up through the night these days and hardly wake up with a sore back. We've never slept so good! Thank you Sleep Duck!
Can’t Sleep on any other mattress!! Must be A Sleeping Duck !!
Firm KingSeriously, The Best Mattress we have slept on. When I move, my wife doesn’t wake !
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Unfortunately, not for me.
Half-Half KingThe Sleeping Duck mattress offered a mixed experience for me. Starting with Medium, it felt too soft and led to back pain. Transitioning to Firm didn't solve the issue, as it still felt too soft, while Extra Firm was overly rigid. Despite personal comfort challenges, the mattress itself boasts high-quality construction. Interestingly, my wife found the Firm and Medium options comfortable, emphasizing the subjective nature of mattress preferences. Notably, Sleeping Duck's customer service shines, addressing firmness adjustments promptly and facilitating an efficient return and refund process. While it might not have suited me, it's clear that individual preferences play a significant role in mattress satisfaction.
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The best bed ever!
Medium KingA Dr I worked with, raved about his SD Bed, I purchased my son a SD Bed and Mattress (firm) and he loved it, so have now purchased a medium mattress for my other son and a firm SD Mattress and indestructible frame for me and my husband. I couldn’t be happier super comfortable and sleeping much better, which as a menopausal 50 year old is great!!
Thank you
Great Matress
Half-Half QueenI suffered from painful shoulders when awakening in the morning. Since we have been sleeping on sdm I no longer have the pain- Thank you.
... Read moreFind out how Sleeping Duck Mattress compares to other Mattresses
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Great mattress but very very heavy.
Half-Half KingWe purchased a Sleeping Duck King Mattress, which needed to go in an upstairs unit. On the positive side the delivery was very quick and the bed is comfortable, but on the negative side this mattress was so heavy, two of us could barely drag it to the bedroom. We have also purchased a King Koala this year, and I found that a lot easier to move due to it arriving in two separate boxes.
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This is perfect can’t live without it.
Firm QueenWe’ve always had Posturepedic mattresses and been happy with them, but we decided to try sleeping duck for the convenience of delivery , price, innovation and excellent service exchange etc and it turned out to be a very good mattress to the point that we ordered another one for our second bedroom and we are very happy with both and would recommend them to others
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I'm Sleepy
Medium KingOverall not a bad mattress. Very comfortable, very stylish, has a lot of options in regards to swapping out the top for hard, medium etc, good after purchase support, Sleeping Duck has checked in to see if I'm happy on a couple of occasions. I would recommend the duck to anyone looking for quality and a good night's sleep that won't break the bank. Australian made and owned, what more could you want.
... Read moreCollected in partnership with Sleeping Duck
Find out how Sleeping Duck Mattress compares to other Mattresses
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Absolute Disappointment
Half-Half QueenPurchased this mattress with high hopes. It is hard, uncomfortable and not great for anyone who runs hot. If you are a side sleeper, definitely forget this mattress. Your shoulders will hate you for buying it. A duck sleeps on average almost 11 hours a day. Unfortunately, you will not come even close to that if you buy this mattress. It is a shame they don't have negative stars.
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Hi Steven,
We're sorry to hear you haven't enjoyed your time on the Duck so far!
... Read more Our priority is your comfort, so we've designed a hybrid Mattress providing you with the best cushioning from our signature AirGrown foam and support from our multi-zone spring layer. This also promotes breathability throughout your Mattress, but if you do find yourself sleeping warmer, we're always here for any further advice. We're happy to share that every Mattress comes with a 100 Night Guarantee, allowing you to find the right cushioning with free firmness adjustments. If it's not completely right for you, we're happy to organise a return. Had you reached out to discuss your sleep just yet? We're all ears, so feel free to get in touch at info@sleepingduck.com. Looking forward to hearing from you! SDHQHi there SDHQ,
I have had the duck for a few years now. I thought it would take some time to soften up. It has not. The only quack that has benefited from this duck, is the one trying to fix my back and shoulders.
... Read more It is entirely my fault. I should have done more research before purchasing this product. It is hard to admit when you have made a mistake buying a product. I guess the only thing harder is your mattress. I suggest you conduct some R&D in creating a version of this product for those who would prefer their thoracic spine to remain intact. On a positive note, when getting out of bed, the duck ensures you don't wake your partner from mattress movement. Instead, my partner is usually awakened by the sound of my sobbing as I attempt to get out of bed.Hi Steven,
Thanks for providing some further details on your experience!
... Read more With a total of four firmness levels and an array of customisable designs, our engineers have done their best to cater for the majority of preferences and sleep concerns. Have you been in touch with our SDHQ team directly? If not, it may be worth touching base to see if there is a firmness swap that may help relieve your current discomfort. We're glad to hear that partner disturbance has been minimal and your Sleeping Duck Mattress has stayed in shape - we'd love to chat about how we improve things on your side of the bed. Looking forward to hearing from you soon! SDHQ
Great mattress
Firm KingOld latex mattress sagged in the middle giving me a sore lower back. New sleeping duck gives me all the support I need and is super comfortable. Delivery was fast too.
... Read moreCollected in partnership with Sleeping Duck
After spending over $10k on expensive mattress I have found the most perfect mattress!! Living without back pain!!
Half-Half Queen3 years ago I purchased a Sealy Posturepedic Crown Jewel medium mattress from David Jones for over $10,000. I started suffering from tingling down my leg, nerve pain, flossing and excruciating lower back pain within a year of sleeping on it. After multiple Physio appointments and massages, I started to realise it was the mattress. I was living in pain on a level of 8/10 and it took me a while to realise that it was the horrible Sealy mattress. You would never expect a mattress can cause this, especially when it says it’s a market leader in comf
... Read moreort and support. Also the mattress started to sink. So I will never buy a Sealy again. I then decided to try Ecosa after a recommendation and after much google searching. Most horrible ever! The return process was so complicated too. 2 night on that and me and my husband said goodbye. Then I found Sleeping Duck Mach II and after reading so many positive reviews on this site about this excellent product and the service, I decided to try it. The website was informative and provided relevant content to make it easy to understand the difference Sleeping Duck has. The delivery was fast. The delivery drivers scratched my timer floors accidentally but one email to Sleeping Duck and they immediately sent me a courtesy discount of $200 and even offered to pay for a handyman to fix it. Additionally they sent me 2 free foam pillows for this hassle. Already I was so so impressed with this responsiveness to my one email. The foam pillows are perfect, I have now thrown away every physio contour pillow I own and switched to these. Now about the SD Mach II mattress itself. I ordered Sleeping Duck Mack II Firm-Firm and within 2 days of sleeping on it, my pain levels on lower back started to decrease. My husband prefers medium so again one email to SDHQ and it was shipped to us asap. 2 weeks later I decided to try extra firm on my side, again shipped without hassle with one email to SDHQ. I cannot believe how amazing this service is. The customer service is unparalleled, fast and easy to deal with. The product is 10/10! I’m a converted Sleeping Duck fan and raving about this mattress to my fiends and family. Also I love the removable mattress cover too which is washable, it has a lovely texture under the sheets. This is a quality, comfortable mattress and with the most incredible value and service. Go buy it and do not hesitate! Thank you for reading and hope this helps you today!Questions & Answers
Frequently Asked Questions about Sleeping Duck Mattress
How do I order a Sleeping Duck Mattress? Where do they deliver?
Sleeping Duck mattresses can be ordered online, and can be delivered to most Australian locations. They also have a limited selection of retail locations. You can order a Sleeping Duck mattress online from their online store (sleepingduck.com/au).
What does a Half-Half mean with a Sleeping Duck Mattress?
Sleeping Duck mattresses are customisable from the factory, meaning that different segments of the mattress can be softer or firmer to your preference. A Half-Half mattress means that one half of the mattress is medium, while the other half is firm. Contact Sleeping Duck at 1800 667 196 for more information.
How warm does a Sleeping Duck Mattress get?
As a hybrid mattress, the warmth of a Sleeping Duck mattress is generally between a spring-based mattress and a foam-based mattress. If you feel too warm, changing the fabric type of your bed sheet or fitted sheet can help.
Can I use with an electric blanket with a Sleeping Duck Mattress?
Sleeping Duck have stated that you can safely use an electric blanket with their mattresses. However, as sustained heat sources can soften memory foam, Sleeping Duck recommends that you only turn on your electric blanket for a couple of hours before you go to sleep.
Can I comfortably sleep on my side with a Sleeping Duck Mattress?
A Sleeping Duck mattress can be used with most sleep preferences, including with sleeping on your side. Side sleepers may mostly prefer the medium firmness configuration for their mattress.
Latest Consumer Questions
Hi there. I've had a Sleeping Duck mattress for a couple of years now and LOVE it. My problem lays in after moving house. Somehow my mattress arrived at my new home with a large hump in the middle of it and I haven't been able to flatten it back out.
Is there anything I can do to flatten my super comfy bed out again?
Hi Anna,
Thanks for reaching out, we're thrilled to hear you love your Duck!
Due to the modular design of our Mattress, it's good to note the foam layers can shift when the Mattress is moved.
Rest assured, there's a simple fix to have you feeling comfy again which involves unzipping the Mattress and realigning the foams.
Feel free to reach out to SDHQ directly by following the link below and we can shoot you through a diagram on how to do so.
https://www.sleepingduck.com/au/contact/
Looking forward to hearing from you!
SDHQ
Thank you so much! I gave it a try and tonight I can sleep comfortably in the middle of my bed again. Glad I thought to ask!
No problems at all Anna! We're glad it was an easy fix, and that it's sound sleeping from now on.
Sweet dreams!
SDHQ
We are relocating to London and currently have and love our sleeping duck mattress. Can a new mattress be sent with our shipment still rolled up? Or do you ship to UK. Cheers.
Hi there,
Thanks for reaching out!
We're so happy to hear that with the new big move, you're not wanting to leave the Sleeping Duck Mattress behind.
At this stage, we aren't able to organise shipping or delivery within the UK. As our Mattress does come rolled within a box you could organise delivery there yourself.
Should you like to proceed with this, feel free to reach out directly if you'd like some further information regarding dimensions or delivery in Aus.
SDHQ
Thank you for your prompt reply. If I sent a SD mattress in my consignment, would it be ok vacuum sealed for the three months it take to ship? Cheers, FTC
Thanks for your question, FTC!
Based on the testing we did, we usually recommend keeping the Mattress vacuum-sealed and rolled for up to 1 month. If you keep it boxed for longer, we just can't guarantee the performance of the spring set.
Feel free to get back to us if you have any further questions!
SDHQ
I love how comfortable our Sleeping Duck mattress is but I'm finding it too hot. I wake up very early in the morning because it feels like I'm lying on an electric blanket. Is there anything you can recommend to help me? Thanks, Julie
Thanks for reaching out, Julie!
We're sorry to hear that you're finding the Mattress quite hot but we have a few suggestions that could help.
If you are currently using a mattress protector, we suggest trying to sleep on the Mattress without the protector, as this can limit the airflow and make it feel warmer.
Another suggestion would be to try out some more breathable sheets. We generally suggest using Tencel, or bamboo sheets, as they are a lot lighter.
Finally, sleeping on a firmer foam can help with minimising heat as well, as you are sinking less into the foam itself. You can reach out to our team if you'd like to make any firmness adjustments.
We hope these suggestions help. Please feel free to let us know if you have any other questions!
SDHQ
Get an answer from our members and Sleeping Duck representatives
Details
Mattress materials
The Sleeping Duck SD Mach II is the second generation of the Sleeping Duck Mattress, and is designed with 4 layers.
- A knitted bamboo cover is soft, breathable, cooling and naturally hypoallergenic. It’s combined with ‘AntiGravity Surface Foam,’ which is soft and porous, which allows for easy breathability. The cover is also made to resist pilling, and is removable and washable. This allows for easy cleaning.
- The second layer of the mattress is made from high density PU foam that’s supportive and environmentally friendly, being approved by GECA (Good Environmental Choice Australia).
- The third layer is also made from PU foam, which is available in either medium or firm comfort levels.
- The mattress foundation is a multi-zoned spring system that’s crafted from twice-tempered steel springs. The springs function independently, which increases individualised support to specific body areas, and minimises partner disturbance.
- The perimetres of the mattress are protected with the same steel springs in the mattress base, which Sleeping Duck states provides an extra 20% extra support, as you can squeeze right up to the edge of the mattress without feeling like you’re going to fall off.
Sleeping Duck mattress options
Sleeping Duck is unique because it allows you to get a half-half mattress (please see above in the Questions & Answers section for more information).
If you try both the medium and firm comfort levels, and neither of them is suitable, you can buy Precious Foam Pads later to turn the mattress feel into either Soft or Extra Firm.
The Sleeping Duck Mattress comes with a 100-night guarantee. During this period you can get free returns, and free firmness adjustments if you find the mattress (or your mattress half) is too firm or too soft.
This mattress is available in 5 sizes: single, king single, double, queen and king.
Price
The Sleeping Duck mattress costs $999 for a single mattress, and goes up to $1, 999 for a king size mattress.
Points of Praise
Reviewers were big fans of the Sleeping Duck mattress. The majority opinion was that this mattress greatly improved the overall quality of sleep. The mattress was described as plush and comfortable, while providing the right amount of support.
To many reviewers’ delight, sleeping on this mattress helped to alleviate neck, shoulder and back pain, as well as other bodily aches and stiffness after waking up.
The ability to customise mattress feels was also appreciated. When it came to choosing a more suitable firmness level, for example switching from a medium to a firm feel, the exchange process was described as quick, easy and problem free.
Reviewers also enjoyed the Impressive customer service they received from a friendly Australian team, including excellent after-sales service and fast delivery.
 | | | | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $1,999 | $1,649 | $1,649 | $1,999 |
| Type | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring | HD Polyurethane Foam and Pocket Spring |
| Firmness | Medium | Medium | Firm | Firm |
| Size | King | Queen | Queen | King |
| Features | Removable Cover | Removable Cover | Removable Cover | Removable Cover |
| Weight | 65 kg | 52 kg | 52 kg | 65 kg |
| Country of Manufacture | China | China | China | China |
| Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
| Manufacturer Warranty | 10 year(s) | 10 year(s) | 10 year(s) | 10 year(s) |
Extra Information
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Hi Matthew T.,
Thanks for sharing your experience!
... Read more Our team pride themselves on same-day communications, so we're sorry that you hadn't heard from us. We can see we've attempted to reach out a few times regarding your firmness enquiry - had you received our emails? We'd be happy to get you sleeping more comfortably, if you were having trouble responding here, please give us a call on 1800 667 196. https://www.sleepingduck.com/au/contact/ Warm regards, SDHQ