Failed twice within 2 weeks and i live in a remote area alone with health problems..so no phone.. returned it twice at my cost and full refund obtained.. help desk of no help.. go to toyworld and pay $1 for a toy phone that Works??? The same as my Kisa phone and then go to Telstra and buy a big button easy call 5 model for about $125.. nearly 30 %of reviews are in lowest rating.. tells you something???and that person on there video crap never ever responds to reviews like this

Reliable and easy to use. For someone living with dementia the simple task of pressing on the picture to make a call was a great advantage. By keeping it simple, we were able to keep my mother in touch with those most important to her.

I found the Kisa phone to be very easy for my brother to use especially with the pictures of the people he was ringing as his reading is not the best. Not having lots of other buttons to press made it impossible to lock himself out of the phone or to change any settings. This is perfect for similar people as my brother. This is the 2nd Kisa phone I purchased as I needed a Telstra Blue tick when my brother moved to a remote area.

Bought this phone for an older family member who has no need for a smart phone and cannot fathom some phones. It is great and intuitive to use, especially with the photo phone book. At least he knows who he is ringing now!

Excellent phones. Extended the communication ability of both parents with memory issues and arthritic challenges. Big buttons are the answer to all old age phone challenges. Robustness of the phones helped prolong the life of technology that doesn't always get treated right.

A 90 year old does not need anything much than a simple phone.
This has unwanted features he will not use.
The SOS button small and having to press it 4 times in emergancy is difficult.
We cannot get our phone working since purchase 2 weeks ago. it's near impossible to get onto customer support.
Feel like throwing it away because it's been useless.

Truly a lifesaver. My sister is very ill and this is the only phone she can use. When she dropped and broke it Kisa replaced it for cost of postage.
Great product, great service

I bought this phone for my mother following an accident. It constantly went dead, obviously faulty. The customer service person was unhelpful and rude. We spent roughly $500 for nothing

the kisa phone is perfect for our daughter with special needs,it means that she has contact at all times a we can contact her,a normal phone was a nightmare. also the service was excellent.
thankyou,a very happy customer.

Purchased for my father after he had a stroke. Inexpensive and easy to use. Gave him a sense of independence in being able to contact family whenever he wanted. Useful when he went to hospital as we could ring him directly. Dad always took the phone when he went out for walks or to the shops which gave him and us a sense of security

Brilliant! Just the ticket for those who find technology upsetting due to mental or physical challenges. Perfect for the elderly and kids you want to keep contact with without the fear of all that online trash a regular phone would expose them to.

This phone is a brilliant concept for the elderly however, what you don't get told are very important things like you CAN'T boost coverage with a mobile booster or Wifi if in an area with poor phone reception or a building that has interference. Also, the photos need to be one that has nothing in the background so make sure it is just a head shot and plain wall as background otherwise the photos appear very dark. It truly is a great idea but needs a lot of improvement. I just wasted my money! CS staff need to be upfront with people when th...

Having purchased this back in 2017, this phone has never ever failed!
I am now upgrading to a newer version this month for better GPS tracking which gives me untold peace of mind when my son is away.
These phones are cheap, easy to use and great for kids and elderly! I highly recommend these to anyone with small kids needing a simple phone to call : Mum, Dad, Nanna etc or the elderly who need 'bigger' keypads and an easy phone to use!! - These are simple, no fuss, phone only (no camera's etc) phones which are extremely reliable and a great concept!!

We purchased the KISA phone just over 2 years ago for our brother who has an intellectual disability. It has been a great way for him to contact family members when he wants to have a chat (we have 10 numbers registered), however anyone can call him. Only thing we've found is a few times he's accidentally called one of us when charging or picking up the phone as the buttons are easily pressed. On the whole it's been a great phone for him to use & a good way of being able to contact him

Everything is easy! It’s the best phone for kids and older people! Easy and safe! There is info with the address too and GPS. My daughter doesn’t need apps yet and this phone is perfect for this too. She can’t stay hours on it because it’s just for calls and this is safety too.

I bought the KISA phone for my elderly Mother after trying two other supposedly easy to use modern phones. My Mum simply could not remember how to use them 5 minutes after I had shown her. Even if she wrote down what to do because when she tried if she swiped or pressed a different function button or held it too long, the screen tended to change and so she just got confused, angry and frustrated and felt isolated. Someone suggested the KISA phone to me and it is just fantastic. You nominate the people and phone numbers you want available t...

My elderly mother found this phone a godsend as she was almost blind and deaf! She could see the names on the phone written clearly and dark which made them easier for her to find! She could take it with her and ring when she wanted me so this made her feel more independent . Didn’t have to worry about numbers!

We bought a KISA phone a few years ago and in the beginning, it worked perfectly.

Then Telstra dropped the G3 system and brought in NBN and destroyed the KISA phone’s ability to track people.

From that moment on, the phone has been a dud. We could no longer track our old parents on the GPS from our computer 1000 kilometres away – which was the major reason for buying the phone in the 1st place.

Dealing with the KISA Company then become a nightmare of why our KISA phone no longer can track our family. They have a million excuses – most...

I called KISA today to enquire as to how I may order a new battery for my 93 year mother’s KISA phone. I spoke to Anna. I proceeded to explain the situation and she proceeded to talk over the top of me would not stop talking to listen to what I had to say to the point I had to ask her to stop talking over the top of me and had to tell her how rude she was. Begrudgingly she stop talking long enough to listen to my request and ordered the replacement battery as requested then proceeded to talk down to me. I have never in my life experienced such blatant rudeness from someone who is supposed to provide a service to their customers.

The KISA dementia phone appeared to offer the ideal solution for our Mum when she moved into permanent Residential Care. We wanted a phone so she could easily contact any of us at the touch of a single button.
However, for Mum, who had never had a mobile phone before, the unlabelled answer and hang-up buttons symbols, their location and the process for answering, although simple for us, were for some reason confusing for her.

It was also too easy to accidentally turn the volume down low without realizing you were doing anything. So half t...