KISA phone (2015)
- ✓ Verified company
100 reviews · Statistics
Reviews
Fabulous simple phone
The KISA which has several names and details set in place makes it very easy for people to use.
Obviously, when anyone buys something new to them, and different from products they may have used before, it will take time to learn how to use the new product.
Repetition is the key to a happy experience with this phone which is good for the hearing impaired and those who do not need all the additional facilities of text messaging and taking selfies or being linked to Facebook etc.
All the names show up really well with black print on a yellow background.
Great invention. Thanks KISA!
Unhappy customer
I purchased this phone for my partner who has Dementia. He was unable to use it and became frustrated. I persevered for a couple of months trying to teach him to no avail. Contacted Kisa to which they stated you only have 7 days to change your mind...seriously 7 days for change of mind not long enough for a person with cognitive decline. Oh well lesson learnt $600.00 outlayed for something that can't be used. Please consider this phone carefully if purchasing for Dementia patients as this company will not even compromise...and read the return policy before purchasing.
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Makes Husband in controll
I am s pleased with the kisa phone and the staff I have dealt with. I found them extremely helpful and the phone is perfect for my husband, who has Dementia.
It gives him the confidence to go out with a carer and know that He can call me if need be.
Be prepared for many accidental "pocket dials"
Whilst this phone is very basic and relatively easy to use for seniors even with it set up for multiple presses to activate the dials the accidental pocket dials are stressful and annoying . Cinsider carefully if youre elderly loved one is cabable of useing this phone correctly . If not get a bracelet style device . The kisa phone has saved my elderly father 3x but the numerous pocket dials are very stressful ....
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Great for people with impaired cognitive function
I bought this for my 92 yo mum who has vascular dementia. We bought the grips as well as mum has arthritis in her hands and these help her hold the phone. She has some difficulty setting it into the cradle after a call due to her arthritis as well. Mum is easily able to phone the family with this phone. She sometimes gets confused about how to answer it and presses unnecessary buttons. I don't think any other phone would suit her as well as the KISA despite her confusion.Her carers thought the phone was great too.
Show detailsFINALLY found a phone Mum can use! Thank you KISA
This phone has been a life saver for my mum who has Dementia. The simple tasks like answering and hanging up a phone is extremely hard for mum. I've tried so many different phones, to the point of placing notes on the phone with instruction how to answer and hang up but this still didn't work for mum. I highly recommend the Kisa phone to anyone struggling like my mum has. Finally a phone mum can use with no problems at all, she just needs to press my name to call me and she knows to press the green button to answer and the red to hang up, super
... Read more easy, wonderful! There's also a hang up timer on the phone, you can set this by logging into your Kisa account, this is another brilliant feature for mum as she would sometimes forget to hang up the phone and I wouldn't be able to reach her all day. Also a big thank you to Mel at Kisa for all her support, another big plus! 10 stars from us! Thank you to everyone at KISA for creating this phone! Super grateful!
the most un user friendly phone ever
i have owned this phone for about 3 years & still carn't find the on off switich for the torch, nothing on vidoes, nothing in user manuals , or is it just for show !!
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Dear Graham,
In order to turn the torch on the KISA Flip Phone ON/OFF please press and hold the Volume UP button for 4 seconds.
Fantastic phone for my elderly Dad!
This phone has been a godsend for my elderly Dad who just cannot master a smart phone. We've also tried some other seniors big button phones but they didn't work for him either. This Kisa phone has just 10 pre-programmed phone numbers so all he needs to do is press the name of the person he wants to ring and he gets through! Brilliant! The SOS button along with all of dad's details and emergency contacts printed on the back panel of the phone are really helpful too! I kept one of the pre- programmed buttons blank so that I can just log into his Kisa account and I can add any extra required phone number and also change it any time he needs an extra/new contact on his phone( we can just add and remove a sticker with the new name).
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Good features but poor battery life and drops out
I bought this phone for my mum. She needed something simple and a flip phone. It had a a lot of good features but even if you did not use it the battery will last for 23 hours. So poor standby time and if you used it it will last for a few hours. Not good for a senior older person and when you talk it will drop out. If they improved the battery life to a standby of 3 plus days then it will be good.
Show detailsDear Steven,
Thank you for your feedback.
... Read more It sounds like you have provided feedback about the KISA Flip Phone. This page is for KISA Phone, not KISA Flip Phone. These are 2 different products that we offer. Please call us on 03 9005 7002 and one of our friendly team will help you to sort this issue out. The expected standby time of your KISA Flip Phone is between 2 and 3 days, if this is not the case we are pretty sure we can fix this.Yes, it was for the flip phone and I would recommend to others that they should do not purchase this model unless they update to a Quality battery
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Phone book has problems.
Logging phone numbers into the phone is unnecessarily complicated. I have had about a dozen other mobile phones and this one is by far the most awkward to log contacts.
Apart from that the phone is easy to use.
Dear Davo,
Thank you for your review.
... Read more You have a KISA Flip Phone and the review you have left is for the KISA Phone which is a different type of phone altogether. If you'd like to learn more please have a look at our YouTube video https://youtu.be/IFpFuvNWEoQ
Great simple tech for older people etc...
* Easily seen / accessed
* Simple technology
* Easy to charge ... Solid time battery life
* Great for using as security device
* I think anyone who has relatives who are of an era where tech did not become second nature needs to check this phone out as it has only one or two steps to remember to be able to fully use as a communication tool!
Great for technologically challenged oldies!
We helped my elderly mother-in-law purchase a KISA phone. She loves being able to easily contact from anywhere, a family member or call a cab, with the simple press of a button.
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A terrific discovery
September 2021: I got this KISA phone for an elderly relative who just cannot get used to using a Smart Phone . The KISA is a God send due to it's simplicity- Perfect size with just FOUR (you can have 5) names printed in large letters including me, a relative, emergency/ambulance and home help. You press the name of the person to make a call and that's it ! She calls me and her relative all the time now & we can call her. It has large red & green buttons for accepting a call or hanging up. Ring tone is pleasant and sound can be adjusted up or
... Read moredown. And that's it- very simple and VERY EASY for an elderly person to use (good for even a young child). A great addition to a smart phone if you want something to use for emergencies or calls to 4/5 favorite people. I think the price is very reasonable and if it last a few years good value. Cannot recommend it highly enough and the KISA people have been very helpful to deal with.
Bad phone quality, hopeless support customer service
Bought it for mum and stop turning on after a month or so. Call customer support and was asked to sent the phone back for repair. Kept following up either by email or phone without any update on where my phone is even I provided tracking number from AUSPOST (they have signed off it). As I wrote this, am still waiting for the phone back after 2 months my mum without her mobile phone.
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Many years of good service
My husband has used this 'phone for many years as his Dementia progressed. I was able to easily modify the function when he needed an even more basic phone. We have been very happy with it. I can recommend the phone and the excellent service provided with it.
Questions & Answers
I purchased a Kisa phone for my 92 yo mother. She struggles to get the call before it stops, how can I increase the amount of rings please?
Dear AliD,
The length of the ringing of the phone is dictated by the SIM card.
We should be able to help you over the phone, Please call us on 03 9005 7002
I purchase a Kisa flip phone for my dad. When we try to ring him it doesn’t ring but goes straight to voice mail. How can I fix this?
Dear Inge,
As a first step, we recommend restarting your KISA Flip phone.
Also please make sure that it is charged, and that the SIM card in it is active.
I just purchased a KISA phone for my father. When I put his SIM in and turn it on, once it starts up it works fine. But then after a few minutes it stops working and the LEDs flash alternating blue, green, red, in an endless cycle. I can't find listed anywhere if this is an error code and what it means??
Dear Josh,
Congratulations on purchasing your KISA Phone.
The behaviour you described is unusual and it's not something we have come across before.
The best option is to call us on 03 9005 7002 and one of our friendly team members will be able to troubleshoot it and figure out what's happening.
We look forward to hearing from you.
Best regards
The KISA Team
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Details
| Category | Mobile Phones |
|---|---|
| Price (RRP) | $246 |
| Build | |
| Weight | 110 g |
| Release date | |
Extra Information
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Dear Mark,
Thank you for your feedback.
... Read more We are glad to hear that the KISA Phone was able to save your elderly father 3 times and that he is safe. And yes you are correct to mention accidental pocket dials, this is something that KISA and almost all other phone manufacturing companies have been working on and continue to work. One of the options that we offer is to change the way your father would call someone, you have mentioned multiple presses of the same button but there is another way. We can make it so your father would have to press an answer button first before pressing one of the names. This setting is not for all customers because it will make it harder for people who struggle to remember, but at the same time, this will definitely help to reduce accidental pocket dials. If you have any questions regarding this please don't hesitate to call us on 1300 557 453