11KISA phone

KISA phone (2015)

 VerifiedMPN:KPAU04
11KISA phone
3.9

100 reviews

PositivevsNegative
69% · 6924 · 24%

Value for Money
4.0
Ease of Use
4.1
Software
4.1
Battery Life
3.7
Camera Quality
2.8
Hardware
4.2

Reviews

100 reviews
Suzanne Hall
Suzanne Hall3 posts
 

Fabulous simple phone

The KISA which has several names and details set in place makes it very easy for people to use.
Obviously, when anyone buys something new to them, and different from products they may have used before, it will take time to learn how to use the new product.
Repetition is the key to a happy experience with this phone which is good for the hearing impaired and those who do not need all the additional facilities of text messaging and taking selfies or being linked to Facebook etc.
All the names show up really well with black print on a yellow background.
Great invention. Thanks KISA! Show details
Performance
Battery Life
Judy P.
Judy P.Illawarra, NSW
 

Unhappy customer

I purchased this phone for my partner who has Dementia. He was unable to use it and became frustrated. I persevered for a couple of months trying to teach him to no avail. Contacted Kisa to which they stated you only have 7 days to change your mind...seriously 7 days for change of mind not long enough for a person with cognitive decline. Oh well lesson learnt $600.00 outlayed for something that can't be used. Please consider this phone carefully if purchasing for Dementia patients as this company will not even compromise...and read the return policy before purchasing. Show details
Gloria Campbell
Gloria CampbellSouth East Queensland, QLD5 posts
 

Makes Husband in controll

I am s pleased with the kisa phone and the staff I have dealt with. I found them extremely helpful and the phone is perfect for my husband, who has Dementia.
It gives him the confidence to go out with a carer and know that He can call me if need be. Show details ·  1
Mark mcewan
Mark mcewan
 

Be prepared for many accidental "pocket dials"

Whilst this phone is very basic and relatively easy to use for seniors even with it set up for multiple presses to activate the dials the accidental pocket dials are stressful and annoying . Cinsider carefully if youre elderly loved one is cabable of useing this phone correctly . If not get a bracelet style device . The kisa phone has saved my elderly father 3x but the numerous pocket dials are very stressful .... Show details
KISA Australia
KISA Australia   DM   
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Annie
AnnieSydney, NSW
 

Great for people with impaired cognitive function

I bought this for my 92 yo mum who has vascular dementia. We bought the grips as well as mum has arthritis in her hands and these help her hold the phone. She has some difficulty setting it into the cradle after a call due to her arthritis as well. Mum is easily able to phone the family with this phone. She sometimes gets confused about how to answer it and presses unnecessary buttons. I don't think any other phone would suit her as well as the KISA despite her confusion.Her carers thought the phone was great too. Show details
Value for Money
Ease of Use
Jodi
JodiGreater Melbourne (Inner), VIC
 
Performance
Software
Battery Life
Hardware
graham m.
graham m.Sydney, NSW3 posts
 

the most un user friendly phone ever

i have owned this phone for about 3 years & still carn't find the on off switich for the torch, nothing on vidoes, nothing in user manuals , or is it just for show !! Show details
Value for Money
Ease of Use
KISA Australia
KISA Australia   DM   
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Dear Graham, In order to turn the torch on the KISA Flip Phone ON/OFF please press and hold the Volume UP button for 4 seconds.

Brenda K
Brenda KSydney, NSW
 

Fantastic phone for my elderly Dad!

This phone has been a godsend for my elderly Dad who just cannot master a smart phone. We've also tried some other seniors big button phones but they didn't work for him either. This Kisa phone has just 10 pre-programmed phone numbers so all he needs to do is press the name of the person he wants to ring and he gets through! Brilliant! The SOS button along with all of dad's details and emergency contacts printed on the back panel of the phone are really helpful too! I kept one of the pre- programmed buttons blank so that I can just log into his Kisa account and I can add any extra required phone number and also change it any time he needs an extra/new contact on his phone( we can just add and remove a sticker with the new name). Show details
StevenM
StevenMGreater Melbourne (Metropolitan), VIC2 posts
 

Good features but poor battery life and drops out

I bought this phone for my mum. She needed something simple and a flip phone. It had a a lot of good features but even if you did not use it the battery will last for 23 hours. So poor standby time and if you used it it will last for a few hours. Not good for a senior older person and when you talk it will drop out. If they improved the battery life to a standby of 3 plus days then it will be good. Show details
Overall
Value for Money
Ease of Use
Performance
KISA Australia
KISA Australia   DM   
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davo
davoGippsland, VIC3 posts
 

Phone book has problems

Logging phone numbers into the phone is unnecessarily complicated. I have had about a dozen other mobile phones and this one is by far the most awkward to log contacts.
Apart from that the phone is easy to use. Show details
Performance
Battery Life
Camera Quality
Hardware
KISA Australia
KISA Australia   DM   
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Bev S.
Bev S.Sydney, NSW
 

Great simple tech for older people etc

* Easily seen / accessed
* Simple technology
* Easy to charge ... Solid time battery life
* Great for using as security device
* I think anyone who has relatives who are of an era where tech did not become second nature needs to check this phone out as it has only one or two steps to remember to be able to fully use as a communication tool! Show details
Daniel T.
Daniel T.Sydney, NSW
 

Great for technologically challenged oldies!

We helped my elderly mother-in-law purchase a KISA phone. She loves being able to easily contact from anywhere, a family member or call a cab, with the simple press of a button. Show details
jon
jonSydney Surrounds, NSW9 posts
 
Overall
Value for Money
Ease of Use
Performance
Ohho
OhhoSydney, NSW
 

Bad phone quality, hopeless support customer service

Bought it for mum and stop turning on after a month or so. Call customer support and was asked to sent the phone back for repair. Kept following up either by email or phone without any update on where my phone is even I provided tracking number from AUSPOST (they have signed off it). As I wrote this, am still waiting for the phone back after 2 months my mum without her mobile phone. Show details
Overall
Value for Money
Ease of Use
Performance
Joy
JoyWestern District, VIC2 posts
 

Many years of good service

My husband has used this 'phone for many years as his Dementia progressed. I was able to easily modify the function when he needed an even more basic phone. We have been very happy with it. I can recommend the phone and the excellent service provided with it.
Overall
Value for Money
Ease of Use
Performance

Questions & Answers

Chantelle S.
Chantelle S.

Brought a new kisa phone and multiple Color’s keep flashing up - blue/red / green. Where the “red charge lights” are. Cannot find anything about what this is??? And not holding charge

KISA Australia
KISA Australia   DM   

Dear Chantelle, This is something we should be able to sort out quickly for you.
Please call us on 03 9005 7002 and one of our friendly team will help you with this.

AliD
AliD

I purchased a Kisa phone for my 92 yo mother. She struggles to get the call before it stops, how can I increase the amount of rings please?

KISA Australia
KISA Australia   DM   

Dear AliD, The length of the ringing of the phone is dictated by the SIM card.

We should be able to help you over the phone, Please call us on 03 9005 7002

Inge Kaiser
Inge Kaiser

I purchase a Kisa flip phone for my dad. When we try to ring him it doesn’t ring but goes straight to voice mail. How can I fix this?

KISA Australia
KISA Australia   DM   

Dear Inge, As a first step, we recommend restarting your KISA Flip phone.
Also please make sure that it is charged, and that the SIM card in it is active.

See all KISA phone (2015) questions

Details

CategoryMobile Phones
Price (RRP) $246
Build
Weight110 g
Release date
Visit official website

Contact info for KISA phone

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • MPN: KPAU04

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