Won’t answer emails or return calls
We chose to use this company as the reviews were very good. We called into the showroom in Ingleburn and spoke at length to Antonella. We then went on to have a chap come to our house and complete the measurement. We then got a initial quote from Antonella, and arranged a meeting to discuss the quote in detail. That’s where it stalled, We got an email to say she had left the company and Carlos would be taking over her duties and he would be in contact with us. We have sent several emails and telephone calls leaving messages. Carlos has not retu...rned any emails or calls. This has been going on for several weeks, not good enough, if this is how they treat potential customers, how the hell do they look after their customers when a problem arises.
From the first moment we walked into Knebel Kitchens (Prospect) until the completion of our renovation,
we have experienced complete satisfaction. From the front desk with Tina and Nora, through Shane to Ian we have had a pleasant experience. They always demonstrated patience, understanding of our requirements, provided useful guidance and suggestions and professionalism. All the tradesmen contracted to Knebel were prompt, courteous, friendly and very tidy in their work. They always cleaned up after each day's work.
Knebel took the stress out of renovation. It was indeed a great pleasure dealing with them We have no hesitation in recommending them.
Mr & Mrs Pillay
Fantastic result. From the beginning with Antonella making great suggestions that made the kitchen better than we had thought about, Janet in the Office, programming and accounting, Mick who oversaw the details, Jack who carefully uninstalled with Mick so we could use the cupboards again right through to delivery guys who were very careful of the product and the flooring in our house, plumber, electrician, plasterer, I hope we haven't forgotten anyone! Every question was answered quickly and any concerns we had were addressed, the rubbish rem...oved, the trades cleaned up after themselves and were happy to be there and polite. We had visited some other kitchen reno places before going to Kneeble but the quality of the finish was what initially helped to decide who we should get to do our renovation. All the appliances fitted in perfectly and there were additional details we didn't know about or see in other kitchens. For example, little lugs to stop shelves moving - excellent, different ones for the glass shelves, way the cupboards all fitted together well, even the little strip across the top of the dishwasher so there was a minimal gap. I hope I never have to do another kitchen because it is a big job but if I did would go back to them. Well done Kneeble.
We love it!
Knebel managed the accurate dimensions for our oven, refrigerator, sink and cook top. Unbelievable!
We are happy with the final product looks wonderful. The people in Knebel seem to be astute and aware of their requirements.
Knebel - Always Reliable!
Having had a great experience with Knebel in an earlier kitchen renovation we oversaw, it was an extremely easy choice to appoint them on a second occasion. All staff, the project manager and tradesmen were thorough, punctual, approachable and friendly, and delivered a quality kitchen we really appreciate.
Once again, I'd highly recommend Knebel for kitchen renovations!
Glad we went with Knebel
We have just completed our kitchen renovation and are so glad that we decided to have Knebel complete the work for us. We have several quotes from many companies but decided to go with Knebel after a friend's recommendation.
At every stage of the project, from initial design consult to final install and completion, the team involved at Knebel, along with the trades and Granite stone, could not do enough to ensure that we received the kitchen we wanted at a standard they would expect in their own home. Communication was timely, and the job delivered in the expected timeframe.
I would have no hesitation at all in recommending a Knebel kitchen to anyone who is looking for a beautiful design and quality product an service.
Four kitchens and counting
Knebel are our go-to kitchen people. We’ve had them install kitchens in our home and three units. Streamlined, transparent process from beginning to end. Quality product. Excellent customer service. Gives us confidence we are going to get a beautiful, trouble-free kitchen at the right price.
We went to Knebel Kitchens Ingleburn with ideas for our kitchen. After meeting with Antonella and Daniela, their expertise in design and planning exceeded our expectations for our kitchen. We would highly recommend them.
Tom and Marisa
We visited a lot of kitchen showrooms and decided on a French Provincial design for our new kitchen. We now have exactly what Knebel promised and are very satisfied customers. All their staff are very friendly and professional. Their product and materials are superior. Their communication skills in advising their work schedule are excellent. They came when they said they would. Their attention to detail is superb.
We do not hesitate in recommending them to anyone.
A fabulous team effort for a wonderful kitchen
We had our kitchen completely renovated just over twelve months ago and what a wonderful experience it was from the moment Shayne the designer walked in he was fabulous and he helped us design the kitchen that we wanted which is beautiful. There were so many wonderful tradies involved and they made the experience flow as painless as possible for approx three weeks. Ian the boss was great and he was there whenever he was needed .The demolition team that pulled the old kitchen out and took out a wall as well .The painter and plumber were great ...and did a fabulous job also the kitchen installer and the team that made and installed all of the bench tops.I am sorry that i have taken so long to write this review.Thank you Knebel and the entire team.Jennifer Cownie.
From our initial consultation to the day the job was finished, our customer experience was exceptional.
Every person we dealt with was courteous and professional. Antonella, our sales consultant was extremely knowledgeable and completely understood what we were trying to achieve. Daniela our designer, translated our ideas into a design plan, and Mick our project manager, coordinated the tradesmen so that there were no delays and everything was finished to absolute perfection.
Chris the plumber, Luis the electrician, Quong the tiler, John th...e plasterer, the boys who removed the old kitchen, and the guy who installed the cabinetry (I’m sorry I can’t remember his name) and last but not least, the boys from Granite Stone. Each one of these guys were superb. We have strongly recommended Knebel to all of our friends and family, should they ever contemplate renovating their kitchen.
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