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Kitchen Connection
4.5 from 1,826 reviews · View Statistics

Reviews

4.5

1,826 reviews
5
(1,390)
4
(201)
3
(51)
2
(48)
1
(136)
  • Customer Service
    4.8 (376)
  • Timeliness
    4.7 (373)
  • Job Satisfaction
    4.8 (366)
  • Rates and Fees
    4.4 (352)
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Dicko43

Dicko43AU

  • 3 reviews
  • Verified customer

KN00808-01 Fantastic Kitchen

published

We are very pleased with our new kitchen. All the tradies were very professional, and great craftsmen.
From the first meeting at the showroom at Kawana right through to the finish of the job, everything was handled very well for a smooth transition. We would definitely recommend Kitchen Connection to others, and have had a few keen neighbours already interested in ours.

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andrea

andreaSouth East Queensland, QLD

  • Verified customer

Beautiful Kitchen

published

Have had a great experience with K.C from Frank and Team in the showroom to Tradesman Brooke J.
Brooke was very helpful and happy to discuss personal amendments to plans. One being bench height and the other personal preferences for our island bench. All were met with great accuracy.
Thank you Brooke for your fine work and care.
My kitchen is perfect

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Carl MT03787-01

Carl MT03787-01South East Queensland, QLD

  • Verified customer

Our dream kitchen thanks to Kitchen Connection

published
  • +6
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HE00669-01     K

HE00669-01 KSouth East Queensland, QLD

  • Verified customer

Great Customer service.

published

I had the pleasure of using Kitchen Connection. Due to the high demand, we waited about 10 weeks for our kitchen to be installed. When it came time for the install the whole process was excellent. Our installer, Ben Slade, was fantastic and finished the installation quickly and professionally. The Customer Support Manager Steve was great, checking in to see how things were progressing throughout the install and when we did have any issues, he was straight onto it and had it resolved in a timely manner.

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The reviewer stated that an incentive was offered for this review

  • Verified customer

Quality and tradies A1,

published

Tradies were professional in everyway and the quality of kitchen cupboards is 1st grade.
however management of the project was a nightmare. still waiting on promises
upper management has also ignored our complaints
Upper management rectified issues

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  • Verified customer

Simply beautiful, it has transformed our home.

published

From the first consultation in the office to the last item delivered, the service was exceptional. We were kept informed at all times on the progress and it was very stress free.

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Lloyd and Robyne

Lloyd and RobyneSouth East Queensland, QLD

  • Verified customer

Very professional

published

From start to finish there was a professional attitude, from the sales team, Management & tradesmen on the job. To be sure there was a few minor issues which were handled quite well. Good job.

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Dexter

DexterSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Is this really our kitchen??

published

Beautifully made, beautifully installed. Very happy with our kitchen. So big and bright. Kitchen Connection have great service and follow ups!! Very impressed with everything. Would recommend. Thank you all!!

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The reviewer stated that an incentive was offered for this review

John

JohnSouth East Queensland, QLD

  • Verified customer

It's the putting right that counts!

published

We recently had our second kitchen installed by Kitchen Connection and we love it! What impressed us most and why we went back to Kitchen Connections is the follow through.

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Incentivised ReviewNo
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Neil Thompson

Neil ThompsonSouth East Queensland, QLD

  • Verified customer

Kitchen Reno....Excellent company to deal!

published

Kitchen Connections did a fantastic job in the execution of our ideal open plan kitchen renovation. The organisation and coordination of all the trades by Mark Kendall and his team was 1st class which resulted in a well executed install that was completed in accordance with the planned schedule. Communication through all stages of the works was seamless. would definitely recommend Kitchen Connections to friends and colleagues.

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Incentivised ReviewNo
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Sergio of Ballesteros

Sergio of BallesterosSouth East Queensland, QLD

  • Verified customer

Top quality end result well organised company

published

End result is fantastic. Well organised from start to finish. Pleasure to deal with friendly staff. Tradies were tidy and communicated well with scheduling times etc. In the end were came out under budget!

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Richard N.

Richard N.South East Queensland, QLD

  • Verified customer

A fine kitchen

published

The resulting kitchen is very well executed. Working inside it (most people would call that 'cooking') is like working inside a well-equipped mechanics workshop. On a race car :-). Bear in mind that we chose the absolute top-of-the-range kitchen cabinetry and appliances. So, to get this result is very, very expensive and for what are surely cash flow reasons, Kitchen Connection needs (demands) full payment before they will allow the kitchen to be delivered (probably their vendor won't let them have it until they're paid first!). Which would be 'no worries' until something like the covid crisis creates delays. That, and unforced errors by measuring team, caused ours to take not days, but many, many weeks to complete.

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Incentivised ReviewNo
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Donna Wills

Donna WillsSouth East Queensland, QLD

  • Verified customer

Designer Wardrobe

published

Well I am super impressed with this new wardrobe. It has style and function. I was able to hang hundreds of items and just love the floating shelves and 2 drawer units as well. It is so fabulous, I would throughly recommend this product, soft closing draws. It is an absolute pleasure to step in the wardrobe. Right from visiting the showroom to the measure and installation- I can not fault the service that was delivered to me. I can’t speak highly enough about it. I will definitely be using your company and products again when we build. Thank you

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Incentivised ReviewNo
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Ross

RossSouth East Queensland, QLD

  • Verified customer

Absolutely amazing

published

From the very first appointment we where extremely happy to use kitchen connection wardrobes. The staff at the Windsor store where so helpful and professional especially our designer Jackie. She was patient and polite helping us through the whole progress . The pricing was supper competitive. The product and finish was top grade standard supper impressed thank you guys for all your work

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Deb

DebSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

1000% Better

published

From initially talking to the consultant Rebecca, to the jovial delivery guys, to Steve who did the installation, I could not fault anything. Process was very smooth, everyone I was in contact with was very professional and relaxed which showed they knew their job. I have a 1000% better product than what I had to start with. I would not hesitate to recommend North Lakes KC. NLW00681-01

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The reviewer stated that an incentive was offered for this review

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Narelle Collins

Narelle CollinsSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Job very well done!!

published

My walk in wardrobe is now usable thanks to all the help and guidance I received from the TEAM at Kitchen Connection. From showroom to finished product the whole experience has been exactly as they said. I have absolutely no complaints on the quality or workmanship. It's not very often I give 10/10 but the TEAM deserves this score!!

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Incentivised ReviewNo
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Leanne

LeanneDarling Downs, QLD

  • 2 reviews
  • Verified customer

Fantastic Wardrobe Doors

published
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Sam

SamSouth East Queensland, QLD

  • Verified customer

Excellent experience, extremely happy !! - AM4132-01

published

After spending hours researching and obtaining quotes from other kitchen providers we decided to give Kitchen Connection a go, from the day we signed up the communication from the trades and project manager Sam was 100%. All the trades turned up every time on time, the whole process was a seamless transition into our new kitchen which absolutely love. We made some changes along the way and nothing seemed to be too hard for the guys. The kitchen we selected with help of the designer which has really transformed our whole living area, I am so glad we selected Kitchen Connection and would not hesitate sharing our positive experience with anyone looking to purchase and new Kitchen.

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Peter

PeterSouth East Queensland, QLD

  • Verified customer

Fantastic Result for our overall home

published

We originally had a galley kitchen, long and narrow. Our new kitchen design is so practical, looks lovely, really enhancing our living area. Well done to Kitchen Connection , exemplary professionalism.

Customer Service
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Incentivised ReviewNo
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KNOO806-01

KNOO806-01South East Queensland, QLD

  • Verified customer

Awesome kitchen

published

After a shaky start we decided to give KC another look. Really glad we did, now we have an awesome kitchen which only took 4 days to instal with no problems or stress by a great team of tradies. Expertly co ordinated by Matthew, thanks also to Natalie at Kawana Showroom who put it all together and was able to read exactly what we wanted. To Tash who spent 3 hours measuring and giving us a detail plan. To Matt the installer who worked so diligently to make sure everything lined up perfectly. To Curtis the tiler, awesome job as well as the Plumber, Electricians, Plasterer and the Delivery Guys. Many thanks. We definitely would recommend KC to anyone.
Regards
Marilyn and Nicci Robinson

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Questions & Answers

Lyn

Lynasked

How do I remove my review?

No answers
Sue

Sueasked

I want to know who i can contact to get my kitchen finished ? It was indtalled on the 31st of january and still not completed

2 answers
Michelle Aldridge
Michelle Aldridge

Hi Sue, have Kitchen Connection refused to finish the job? Michelle

Sue
Sue

Hi, someone got in contact with me this afternoon, and will be putting the kick boards in tomorrow, but i had to write a message on the Facebook page just to get in touch with someone, pretty poor customer service. Not happy

Dave

Daveasked

We are thinking about a new kitchen, our kitchen will need a wall taken out , new plugs and position of Vent etc, being new to the procedures, time lines, trades etc. Are Kitchen Connection a turn key solution as in plan, arrange trades to remove wall, gib, plaster paint from start to finish with the one invoice?

3 answers
Erika and Antony
Erika and Antony

In our experience, Kichen Connection arranged most of the trades. We arranged our own electrician and painter as we had other work to be done. Each quote from the trades came in as quoted. We had no surprises.

Dave
Dave

thank you !!

Unhappy
Unhappy

Use a different company if you want the job done well and not Kitchen Connection.

Get an answer from our members and Kitchen Connection representatives

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