Kitchen Connection

Kitchen Connection

 Verifiedkitchenconnection.com.au🏆 2024 Award
Kitchen Connection
4.6

3,383 reviews

PositivevsNegative
91% · 3,062245 · 7%
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Customer Service
4.8
Timeliness
4.7
Job Satisfaction
4.8
Rates and Fees
4.5
Professional, helpful staff
Installation done efficiently and tidily
Work completed to high standard

Reviews

3,383 reviews
Lis
LisSouth East Queensland, QLD2 posts
  Fair Incentive Verified
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Mandy K
Mandy KSydney, NSW
  Verified

Kitchen Reno

Overall very happy with our new kitchen. The kitchen design process was very well done, the show room staff extremely helpful, nice the range of colours and excellent range of kitchen products on show to choose from. The measuring process through to the trades were managed well. We highly recommend Kitchen Connections.
Customer Service
Paul Little
Paul Little
  Verified

Excellence, Excellence, Excellence

From the first experience of entering the Kitchen Connection at West Gosford to our recent warranty repair every inquiry, question, request has been delt with rapidly in a professional manner and delivered in a timely manner.
The quality of the kitchen supplied and installed by true trades persons and the overall service provided by Kitchen Connection is in our view second to none.
Paul and Lorraine Little North Gosford NSW.
Kacey
KaceyMaroochydore2 posts
  Verified

Streamline service, great kitchen

From our first meeting with showroom staff, right through to install, the process was seamless and accommodating to our needs. We had changes in the design, benchtop and appliances. These changes were made easily and always followed up with paperwork to ensure we all had the same details. All the dates given for tradesmen and install were all met. The trades contact details were also provided so we had direct contact with everyone. We are so happy with our new kitchen, the look and the design.
(Awaiting splash back at the time of photos)
PCG
PCGSouth East Queensland, QLD2 posts
  Verified

Happy customer

Thank you to everyone from the Aspley store, Damian helped with the design and Dean arranged the installation of our kitchen and laundry. Show reply
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Grace D.
Grace D.
  Fair Incentive Verified

Great quality kitchen and great service

We’re very happy with the quality of our new kitchen, it’s is exactly what we’d hoped for. Any issues that arose during the project were managed quickly and professionally. Communication was great throughout. Would recommend Kitchen Connection for a kitchen renovation. They made the process quite easy as a ‘one stop shop’ service and it felt like everyone was invested in our satisfaction with the final product.
Job Satisfaction
Barry
BarrySydney, NSW2 posts
  Verified

Great business

From the ordering to the installation I can only praise the staff for their professionalism...
One very happy customer
Kevin
KevinSouth East Queensland, QLD
  Verified

Exceeded all expectations. Thank you for a stress-free kitchen upgrade

The benefit of going through Kitchen Connection is they use the same tradesmen across all their projects. So all the tradesmen knew exactly what to do, they communicated exceptionally well with me as the customer and with each other. Great comms. Great attention to detail. The finished product exceeded all expectations.
debandcamwhitehouse
debandcamwhitehouseSouth East Queensland, QLD
  Verified

Best kitchen renovation experience

The service experience was seamless, right from entering the show room floor to the finished kitchen and follow up after care. We found the process enjoyable and stress free. All the trades we used that were recommended by Kitchen Connection all delivered above and beyond, also meeting all our extra needs. A particular thank you to Shaye our Kitchen Designer and Matthew our Kitchen Support Manager that made our dream kitchen appear before our eyes. Well done!
Khushbu Patel
Khushbu Patel2 posts
  Fair Incentive Verified

Highly Recommended for all your furniture need

An Excellent work from planning to executing. Such a lovely staff from Mt Ommaney office. Such a lovely staff providing exceptional customer service. They've modern but budget friendly design ideas for all your furniture needs. It was completely stress-free process from start to the end. Highly recommended. They will workaround the designs that will fit your budget.
Silvia Saint-Clair
Silvia Saint-ClairSydney, NSW
  Verified

Kitchen renovation

The whole project went according to plan. All the tradies were very efficient, friendly and left the place tidy. I am very pleased with the final result.
Happy Customer
Happy Customer
  Verified

Showroom Quality Kitchen

From start to finish the team at West Gosford were a pleasure to deal with and we ended up with a showroom quality kitchen of our dreams.
Jo W
Jo W
  Fair Incentive Verified

Wardrobe into a new house

We chose Kitchen Connection after seeing what a wonderful job they did with a family members wardrobe. The quality was clear to see. We are thrilled with the product they have delivered and would highly recommend to anyone looking for a wardrobe installation.
Helen Tanner
Helen Tanner
  Fair Incentive Verified

Love our new kitchen!

The whole process went really well from showroom to design and installation. Very happy with our new look kitchen. Love the drawers and our inter-grated cooktop and range hood. Some problems that we encountered were rectified easily.
Phil K
Phil K
  Verified

Kitchen Installation

We are extremely happy with our kitchen. Everything went to schedule. All the tradies were professional and efficient. We would like to give a special mention to our installer Glen Toombs who went over above to ensure the installation was perfect.

Questions & Answers

Jacinta
Jacinta

How do you adjust self-closing draws? My draw is not shutting properly and takes several attempts.

Sandra
Sandra

I would like to know if there is a cooling off period, re refund

BLO1034-01
BLO1034-01  

Hi Sandra
I don't think so but probably best to check with kitchen connection staff. We paid a deposit, an interim payment prior to check measure and then the remaining just prior to delivery. Cheers.

Rob
Rob

Kitchen delivered without any packaging

**HELP PLEASE**
Can I just ask if anyone else's kitchen has been delivered without any packaging whatsoever nor has my kitchen got any protective film on doors. Is this normal?

JoJaz
JoJaz  

I think you will find that is the norm.

Rob
Rob  

Thank you. Mines damaged in some areas and will need replacing once fitted so I've been told. Just would have thought it would have been better protected.

See all Kitchen Connection questions

Details

About Kitchen Connection

Kitchen Connection is an Australian home renovation company that offers a range of solutions to those looking to renovate their kitchens or wardrobes.

The process of renovating a kitchen or wardrobe with Kitchen Connection involves a showroom consultation where you can select design and colour options, the design, and the installation.

The company has showrooms in multiple locations across New South Wales and Queensland. There’s also a 10-year warranty on their kitchens.

Points of praise:

  • Most reviewers found that sales and design staff were professional, helpful and accommodating to their design requests.
  • They also found that the installation was done in a timely, tidy, and efficient manner.
  • According to reviewers, the work that was carried out by Kitchen Connection was done to a high standard, with customers being pleased with the quality of workmanship.
Visit official website

Contact info for Kitchen Connection

  • ABN: 33159809328

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