Kitchen Connection

Kitchen Connection

4.6

3,146 reviews · Statistics

PositivevsNegative
90% · 2,832241 · 8%
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Customer Service
4.8 (1,640)
Timeliness
4.6 (1,632)
Job Satisfaction
4.8 (1,605)
Rates and Fees
4.5 (1,542)
Professional, helpful staff
Installation done efficiently and tidily
Work completed to high standard

Reviews

3,146 reviews
Bluk
Bluk South East Queensland, QLD
 · Verified

Impressed beyond our expectations

We have a large kitchen that was designed around our requirements and we were not disappointed
Stress free scope of works and trades all arranged, who were professional and very skilled
Mick Broughton went above and beyond with his service, patient and understanding with nothing too much trouble.
We had regular communication with Dean our support manager and the after sales service matches the initial service when the kitchen was installed

Dean Schembri
Dean Schembri Sydney Surrounds, NSW
 · Verified

Good company to deal with

We just finished the installation of our kitchen, and my wife and I are very happy with the finished product. Stuart our project manager was great, very available and allayed any concerns along the way. Shout out to the team who were also easy to work with and efficient, specially Ben our installer. He was awesome! We can enjoy our new kitchen now in time for Christmas.

JEH
JEH · 2 posts
 · Verified

Love my new Walk in wardrobe design

Extremely happy with the design and install of our new walk in wardrobe. It has created more space and neater area. Excellent customer service and delivered in timely manner.

Author stated being incentivised for this review

Jenny
Jenny Sydney, NSW
 · Verified

Great Job

Thanks to Michael and all the team Kitchen Connection for making our dream kitchen a reality

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
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Emma
Emma South East Queensland, QLD
 · Verified

We love our new kitchen!

This was our first time completing a reno and it was a little overwhelming in the beginning, but Kitchen Connections were great throughout the whole process. The whole team were fantastic to work with, from the staff in the show room, to the designer and customer support manager, to the tradies, everyone communicative, professional and efficient throughout. Any questions or concerns we had were answered quickly. Everyone did a fantastic job and now we have a beautiful, new kitchen. I wouldn't hesitate to use again or recommend Kitchen Connections, was a great and smooth experience.

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Nols
Nols Sydney, NSW
 · Verified

My awesome kitchen

So in love with my kitchen looks fantastic and is very functional. The whole process with kitchen connection was easy right from the first meet up with Ryan in the Penrith showroom. Micheal the overseer was awesome it was no bother even when we decided on a few changes during the process of installation. Nothing was a problem did exactly what we wanted, went above and beyond, I must say we were very impressed with the whole team at kitchen connection but a special Thankyou must go out to our installer Michael he was awesome. .⭐️⭐️⭐️⭐️⭐️. Highly recommend kitchen connection…

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Peter Rivers
Peter Rivers Sydney, NSW
 · Verified

We love our new kitchen

Kitchen connection staff were fantastic in understanding our needs. All the trades were very professional & were here in accordance with their schedule.cannot recommend them highly enough.

Scott Rav
Scott Rav South East Queensland, QLD
 · Verified

Brighter, lighter and more practical

The kitchen was in much need of a reno and kitchen connection came up with the solution.
Opening up space and hiding the laundry away behind bifold doors.
All the trades were very polite and helpful, Phil designed the kitchen, Dean fine tuned it and Mick installed the cabinets.
I would have no hesitation using kitchen connection again.

Heidi and Sally
Heidi and Sally
 · Verified

We are in Love with our blue kitchen

This is our second kitchen with Kitchen Connection, and again they have delivered. From the start Franco our designer was able to really understand our needs and design a space that was both functional and provided an aesthetic that worked with the old farm house. James who came to measure and check ensured all the cabinetry would fit correctly into the space and even managed to adapt the bathroom cabinetry to work in a wet area. Brad who installed the kitchen was lovely and exceptional at building all the cabinetry and his workmanship was faultless. We have been so happy with the end result and really appreciate all the effort the team put in to make this work. We are n love with our blue kitchen.

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Author stated being incentivised for this review

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Christopher
Christopher Sydney, NSW
 · Verified

Great Customer Service

Barbara Randell
Barbara Randell
 · Verified

I have my dream kitchen

Everything about the construction of my dream kitchen was done very professionally. From visiting the showroom, where Val was so knowledgeable about all the products.To Tammy the designer, putting my ideas into a workable design. And then Jason, who orchestrated the physical components and tradies, to create the finished kitchen. It was so reassuring to know that Kitchen Connection, and Jason were there for me the whole way.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
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daniellesmall0302
daniellesmall0302
 · Verified

We love our new Kitchen!!

The whole team at kitchen connection Helensvale were fantastic to communicate with and efficiency.
Elliot and Nathan were our go to guys in the beginning and Brooke was our installed.
I cannot praise them enough.
Brooke showed incredible attention to detail when installing our cabinetry.
We had some minor issues with our cabinetry doors what we noticed when installed and Nathan was straight onto getting them repaired for us.
Overall we are very satisfied with their work

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Ian F.
Ian F.
 · Verified

New Kitchen and Flooring

Top job one and all. Well worth the money and some inconvenience to normal routine.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Lisa
Lisa South East Queensland, QLD · 3 posts
 · Verified

Beautiful kitchen update

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Author stated being incentivised for this review

Nick
Nick
 · Verified

Great Kitchen and After service

We have to say not only the kitchen but also the after service from kitchen connection is excellent

Questions & Answers

Rob
Rob · 

Kitchen delivered without any packaging

**HELP PLEASE**
Can I just ask if anyone else's kitchen has been delivered without any packaging whatsoever nor has my kitchen got any protective film on doors. Is this normal?

JoJaz
JoJaz · 

I think you will find that is the norm.

Rob
Rob · 

Thank you. Mines damaged in some areas and will need replacing once fitted so I've been told. Just would have thought it would have been better protected.

Guest
lindaf
lindaf · 

What is the weight bearing load of the shelves in overhead cupboards?
If I have tins of various beans & soups & fish, jars of pasta & curry sauces, & jars of fruit, that becomes very weighty very quickly.

Guest
Shaz N.
Shaz N. · 

When the designer comes to your home will they try to pressure me to pay deposit there and then if so why. I do not feel comfortable with this as would like to discuss with my husband before proceeding

Guest

Get an answer from our members and Kitchen Connection representatives

Details

About Kitchen Connection

Kitchen Connection is an Australian home renovation company that offers a range of solutions to those looking to renovate their kitchens or wardrobes.

The process of renovating a kitchen or wardrobe with Kitchen Connection involves a showroom consultation where you can select design and colour options, the design, and the installation.

The company has showrooms in multiple locations across New South Wales and Queensland. There’s also a 10-year warranty on their kitchens.

Points of praise:

  • Most reviewers found that sales and design staff were professional, helpful and accommodating to their design requests.
  • They also found that the installation was done in a timely, tidy, and efficient manner.
  • According to reviewers, the work that was carried out by Kitchen Connection was done to a high standard, with customers being pleased with the quality of workmanship.
Visit official website

Contact info for Kitchen Connection

  • ABN: 33159809328

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