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Kitchen Connection

Kitchen Connection

4.4 from 1,694 reviews

Reviews

4.4

1,694 reviews
5
(1,269)
4
(191)
3
(50)
2
(47)
1
(137)
  • Customer Service
    4.8 (245)
  • Timeliness
    4.7 (244)
  • Job Satisfaction
    4.7 (238)
  • Rates and Fees
    4.3 (226)
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  • Verified customer

Smooth and easy process

published

The whole process was logical and the people we dealt with were friendly and professional. We did have a minor issue which Steve De Gooyer fixed promptly. Overall a pleasant experience.

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Paul Lovett

Paul LovettHunter Region, NSW

  • 2 reviews
  • Verified customer

Great kitchen, love it.

published

I found the staff at Kitchen connection very helpful and nothing was a bother to them. I was kept informed by email of the progress of when the kitchen was going to be delivered and it was delivered on that day. I was given an agenda of contact numbers and the dates the trades person was attending to do their part in this project. Each trades person was easy to contact and and easy to work with (very helpful) We are very happy with our new kitchen and putting it to goof use.
Thank you to all the staff at Kitchen Connection and the trades persons for doing such a great job. I would not hesitate to recommend this company to anyone. A special thank you to Anton for your support through this process.

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Huong Bui

Huong BuiSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Can't wait for moving in for a brilliant kitchen

published

We had a bit issue with finance but the process went smoothly with maximum support from Kitchen Connection sales team. From delivery to installation, Michael has done great work, depsite Covid effect. MOST IMPORTANTLY, the quality of cabinets, appliances & stones - Fantastic!

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  • Verified customer

ARE WE IN THE RIGHT HOUSE?

published

Our whole Kitchen Connection experience has been a pleasant one from the start. From the moment we stepped into the showroom at Mt Gravatt, to the design, removal and install, it all fell into place effortlessly. It was so very well coordinated. We were highly informed and communication was on point. All the Tradesmen involved were professional, pleasant, considerate and always confirmed any little queries with us. When the kitchen was totally finished, we just couldn't believe how much it opened up the whole area. Every time we walk into the kitchen, we feel like we're in someone else's house. Thank you so much to everyone involved at Kitchen Connection.
MT03611-01

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Ross Warner

Ross Warner

  • 2 reviews
  • Verified customer

Better than we expected!

published

Initially when we handed your designer (Jane Brockhouse) a drawing of our dream kitchen we were not sure how the build would turn out. She drew the kitchen in 3D and the layout plans and we were immediately excited about our new kitchen. All contact with KC was helpful and encouraging, we got delivery on time, the stone arrived as per their schedule as did the glass splash backs. As you can see the whole job is perfect. Thanks to the team at Kitchen Connection Sunshine Coast, Jane, Matthew and Guy for their professional service and giving us "Better than we expected". We will recommend KC to anyone!

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YF KG

YF KG

  • 2 reviews
  • Verified customer

Fantastic service and fabulous kitchen

published

We used Windsor Kitchen Connection and are absolutely delighted with the entire experience. From design to build, everything went like clockwork. In fact, despite covid lockdowns, out kitchen was completed 1 day ahead of schedule. It looks amazing. It's exactly what we wanted. We also had KC do our walk-in wardrobe, which is also fantastic. We've already referred a family member to KC Windsor, and their new kitchen starts soon. THANK YOU to all the wonderful staff at Windsor. We are very happy with everything!

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  • Verified customer

Absolutely delighted

published
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Jeff and Karen

Jeff and KarenSouth East Queensland, QLD

  • Verified customer

Finally a kitchen exactly as we wanted it.

published

From our first contact with the showroom staff to the final conversation with our Customer Support Manager every aspect of our new kitchen went without a hitch. All the tradesmen were onsite when they were supposed to be. Steve, our installer did a fantastic job. Everything is perfect. Thank you to everyone involved.

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John and Lyn R

John and Lyn RSouth East Queensland, QLD

  • Verified customer

Delighted with new kitchen

published

We had an excellent experience with Kitchen Connection through a difficult worldwide epidemic. The tradesmen were punctual and polite and of course this would not have happened if they were not coordinated efficiently. Thank you KC for making a somewhat disruptive period into such a joyful result. Would we recommend KC to our friends? You betsya.

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Don S.

Don S.South East Queensland, QLD

  • 4 reviews
  • Verified customer

Fawlty Towers

published
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Ray

RaySouth East Queensland, QLD

  • Verified customer

Best thing I have ever done

published

From beginning to finished product, Kitchen Connections worked with us to ensure we got exactly what we wanted, with time frames to suit us, which was wonderful as we work full time. We did alot of work ourselves to save money and Kitchen Connections supported us all the way through. Even after hours and on public holidays all our queries were answered promptly.
Our new kitchen is awesome and hubby is very proud, if worn out, from all his hard work

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  • Verified customer

So happy with my new kitchen.

published

Supportive staff, great tradies, all went to plan. After the initial time of decisions and changes, through which the staff were patient and helpful, the result is lovely. I love my new space.

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  • Verified customer

Happy with my new kitchen

published

Thank you Kitchen Connection. I was given the help I needed throughout the process. The consultants and tradesmen were punctual, efficient and polite. The whole process was well managed. Kitchen Connection was recommended by a friend and now I would recommend it to others.

Job Satisfaction
  • Verified customer

Do not use Kitchen Connection

published

Never use this company. There is no consideration to customers and they enjoy laughing and making fun of customers in crisis during this current situation. Manager is inconsiderate and rude so no reason why their staff would not act in the same manner. Appalling behaviour and recommend you don't go near this company unless you want to be ripped off and humiliated.

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Rose KA09652-01

Rose KA09652-01Hunter Region, NSW

  • Verified customer

Very happy with my new kitchen

published

The end result is wonderful for me now that I have to work from home during the Covid-19 pandemic. The processes were a little longer than expected. The staff were pleasant and eager to please. I liked the idea of getting a package including discounted appliances. However, all tradesmen were sub-contracted and had no real communication with each other as to who was doing what at times. All was well in the end.

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Michelle CA03027-01

Michelle CA03027-01South East Queensland, QLD

  • 2 reviews
  • Verified customer

Great people and we have an awesome new kitchen

published

This is the first time we have renovated and Kitchen Connection made it a great experience for us. Great people, very professional and their advice really helped to ensure we got the perfect kitchen for us. The quality of the work is beautiful, thanks to the amazing tradies people they sent. I would recommend Kitchen Connection to everyone...great people and fantastic value!

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  • Verified customer

Replacement kitchen experience

published

Wonderful, friendly old style service is what we wanted, and exactly what we got when we approached Kitchen Connection for our kitchen renovations. Every step towards completion of our kitchen was handled with extreme care. Nothing was a problem, and questions and issues were handled quickly, quietly and professionally when they appeared. A very big "thank you" to the subcontract tradespeople involved also. Kitchen Connections, you have every reason to be proud of the your team,- this is good old fashion customer service by friendly, professional people every step of the way

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Andrew

Andrew

  • 2 reviews
  • Verified customer

Great wardrobe install

published

From the very first visit at Kitchen Connections in Brisbane the entire process from planning to install was nothing short of brilliant. The entire team was professional and always willing to assist with my changes to our wardrobe design. Would most definitely recommend this company

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SG MT03610-01

SG MT03610-01South East Queensland, QLD

  • Verified customer

Love my Kitchen

published

Kitchen Connection have been fantastic throughout the whole process. Communication was efficient and responsive, which was particularly appreciated when the installation occurred during Coronavirus restrictions. Very professional, reassuring and helpful!

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Angela Marsden

Angela MarsdenSouth East Queensland, QLD

  • Verified customer

Epic from start to finish

published

Our experience with Kitchen Connection has been nothing short of amazing. From our first consult to final fit out we have thrilled. Professional service with an amazing team of trades.

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Questions & Answers

Lyn

Lynasked

How do I remove my review?

No answers
Sue

Sueasked

I want to know who i can contact to get my kitchen finished ? It was indtalled on the 31st of january and still not completed

2 answers
Michelle Aldridge
Michelle Aldridge

Hi Sue, have Kitchen Connection refused to finish the job? Michelle

Sue
Sue

Hi, someone got in contact with me this afternoon, and will be putting the kick boards in tomorrow, but i had to write a message on the Facebook page just to get in touch with someone, pretty poor customer service. Not happy

Dave H

Dave Hasked

We are thinking about a new kitchen, our kitchen will need a wall taken out , new plugs and position of Vent etc, being new to the procedures, time lines, trades etc. Are Kitchen Connection a turn key solution as in plan, arrange trades to remove wall, gib, plaster paint from start to finish with the one invoice?

2 answers

In our experience, Kichen Connection arranged most of the trades. We arranged our own electrician and painter as we had other work to be done. Each quote from the trades came in as quoted. We had no surprises.

Dave H
Dave H

thank you !!

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