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Nobby Kitchens
4.6 from 321 reviews · View Statistics

Reviews

  • Customer Service
    4.7 (114)
  • Timeliness
    4.6 (110)
  • Job Satisfaction
    4.7 (103)
  • Rates and Fees
    4.3 (103)
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James L.

James L.Sydney, NSW

Terrible service from Glen

published

Bought a Nobby’s kitchen and Glen from Castle Hill was our project manager and made our experience hell. He has no customer service skills and cannot be trusted. Shame that one person can ruin the Nobby’s brand.

Customer Service
Incentivised ReviewNo
1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Tracey B

Tracey BHunter Region, NSW

  • 3 reviews

Exciting to Disappointing

published
Customer Service
Timeliness
Incentivised ReviewNo

Kitchen Install from Hell

published

Started out great experience thinking we installing new Kitchen, Went with a reputable company(We thought)Yet while it was suppose to be a week install.Here we are 3 MONTHS later Still no end product.Don't get me wrong the Sub Contractors they use(Excellent) we have No Complaints at all with them, Highly Professional In their trades,The weakest link here has been Nobbys & Their Cabinet makers & Benches.I wish I hadn't been so lazy in believing there promises of a Stress free install & went with another Kitchen company & just got the trades in Myself?Would of been completed by now.I suggest ring around get a few quotes when installing a new kitchen Don't be fooled with the Hassle free install Because it has been anything But

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Suzytee

Suzytee

  • 2 reviews

Excellent kitchen.

published

We highly recommend Nobby Kitchens. Their selection of kitchens are excellent, and they look after all trades. It was hassle free, and the kitchen we wanted was within our budget!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Andrew

AndrewSydney, NSW

Nobby Kitchens Taren Point Just Fabulous Service 5 star all the way!!!

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Louise and Ken

Louise and KenSydney, NSW

Great result and happy customers

published

Our kitchen was renovated efficiently (with only a short delay in receiving door handles due to the Kovid-19 virus and shipping delays). The job was efficiently managed and all tradesmen were both efficient and courteous and always arrived at the pre-arranged time of day.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Katherine

KatherineNew South Wales

Great service and products

published

Very helpful in planning stages. Great communication with project manager and immediate action when problem solving required. Excellent workmanship from all tradies. Job completed on time and to our expectations.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
tigesinaus

tigesinausHunter Region, NSW

  • 3 reviews
  • 1 like

Excellent service from design to completion

published

We were very happy with the service from Nobby's Newcastle. We had a visit to the showroom, followed by a home visit with a draftsman who spent hours with us, designing and modifying the plans until we were happy. The products are then made at the joinery on the central coast.
The team coordinated all the trades and had the old kitchen out and new one in within 3 days.
The craftsmanship and installation are of high quality, as well as the hardware such as hinges / runners / etc.
We could definitely recommend, this was a very easy experience, for something we thought would be such a hassle. Many thanks.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
V Bucchi

V BucchiHunter Region, NSW

  • Verified customer

Poor Quality and Service, Issues Unresolved After 8 Months of Chasing

published
  • +2
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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julie

julieSydney, NSW

Very professional. Top shelf result

published

Very pleased with end result. Our much admired kitchen is a reflection of the skills and professionalism of Nobby's workers and trades people. The whole process from initial measure through to final inspection was perfectly coordinated. Could not be happier.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

So glad we went with Nobby's!

published

Choosing a company to design and make our kitchen was harder than I thought. I got designs and quotes from three different companies, Nobby's being the last. It wasn't a straight forward refresh, so we had a lot to consider on how we were going to use the space. Basically it came down to the design and John, our American mate from the Pymble showroom, created exactly what we didn't know we wanted! What then followed was a seamless schedule created by our project manager Brendan. We had a great experience with Nobby's and highly recommend them!

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

Love, love, love my new kitchen

published

Could not be happier with my new kitchen. Without a doubt this was a result of all the beautiful people who were involved in our project. Very very helpful and professional. Big thankyou to Julie in the Showroom, Arna who designed my kitchen, Matt who fitted the kitchen and Malcolm who managed the project.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

Hi Jan and Winnie, thank you for your review and for choosing Nobby to design your dream kitchen. We're glad you found our team of industry experts to be helpful and professional. Have a great weekend! Regards, Nobby Team.

Lizjules

LizjulesSydney, NSW

  • 4 reviews
  • 1 like
  • Verified customer

Nobby Kitchens-Australian for Excellence!

published

Deciding to get your kitchen renovated is a big and potentially stressful one!
Balancing desires with budget requires a lot of thought, planning and research.
Choosing which kitchen company to go with can be difficult too but having experienced Nobby's fantastic service, professionalism and value for money, we can only recommend you talk to them for your new kitchen!
From start to finish their team have been wonderful, from initial consult, through measure up, installation and final inspection.
Big thanks to Steve, Glen, Mark, the Castle Hill showroom staff, and especially Scotty!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Satisfied clients

Satisfied clientsHunter Region, NSW

Happy Nobby clients

published

We have just taken ownership of our beautiful kitchen. We are so pleased. The project manager organised trades from start to finish. Nobby are a professional company. We highly recommend .

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

Thank you for taking the time to leave a review! We're glad that you enjoyed the ease of our completely project managed contract. We wish you many happy years of cooking in your new Nobby kitchen! Best regards, Nobby Team

Love our Kitchen!!

published

From when we first met Amanda in the Pymble showroom, a positive impression was established. We still researched other companies but always thought back on her friendly, helpful and non-pushy attitude. Then we met John who designed our kitchen. He was professional and personable and we knew from the outset that he was also highly knowledgeable, skilled and creative - our choice was made - Nobby Kitchens! Brendan then oversaw the project - we can't thank him enough for his patience, guidance when I changed things, and always there to answer questions in a timely manner. The project ran like clockwork for which we were very grateful. We would have no hesitation in recommending this team to anyone!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
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Great customer service

published

I was really impressed with all the staff I encountered from the showroom to the kitchen consultant. I give them 10/10 for efficiency , communication , and time management. As a shift worker , I really appreciated the team working with me and being considerate of my working hrs

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

Hi Rhonda, thank you for taking the time to leave a review. We're glad to hear that you enjoyed your experience with our team. We hope to see you again soon! Have a lovely day. Best regards, Nobby Team

So tired of Optus

So tired of OptusSydney, NSW

  • 2 reviews
  • 4 likes

My kitchen is amazing

published

I am so glad I went with Nobbys kitchen , they were amazing from controlling all the trades to follow up absolutely faultless, great Job. I would not hesitate to recommend them to anyone .

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens

Thanks for your review! We're glad you enjoyed our completely project managed contract. We want to ensure our customer's kitchen renovation is a seamless and exciting journey. Have a lovely weekend! Best regards, Nobby Team

Sonia

SoniaSydney, NSW

Delighted with my new kitchen!

published

My little kitchen was recently renovated by Nobby Kitchens ,and I was just delighted with the result. Not only was it completed in record time (5 days to be precise), it more than met with my expectations! Thank you Evan, for your 'within budget' innovative design! The team was great, delivering on skill, quality and expertise. It was Pat in the showroom, who initiated the whole process with her expert advice to me, and once it got started, it progressed really quickly. My thanks to the very proficient team, and to Nobby Kitchens, for making this customer so happy! I could not have wished for a more amazing outcome!

Sonia

Job Satisfaction
Incentivised ReviewNo
1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Dale Sparks

Dale SparksSydney, NSW

Warranty claim

published

We bought a new house with an awesome 3 year old Nobby Kitchen installed which was a main part of our purchase decision. The bottom pull out pantry drawer was jamming slightly and I contacted Nobby and Nooshin quickly arranged for my issue to be attended to. As we were not the original purchasers of the kitchen, Nobby needed some information around the original install date which we were able to provide. Karl turned up as promised, was friendly and efficient and had the drawer fixed within 20 mins, he even refilled the pantry drawer, great job Karl, great job Nobby Kitchens, give what they promise!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
David

DavidSydney, NSW

  • 2 reviews
  • 1 like

Fantastic Kitchen and Seamless Construction

published

From design to finish fantastic! All trades were on schedule and called the night before to confirm arrival time. And arrived at that time. Co-ordination and project management seamless. The end product looks and is fantastic. More space, better configuration, fresh and more usable. Would recommend. A pleasure to deal with all the team who designed and constructed our kitchen.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Nobby Kitchens
Michael P.Nobby Kitchens
Page 1 of 17

Questions & Answers

Sarah

Sarahasked

Where can I put in a complaint

3 answers
Sarah
Sarah

I would like to speak to someone at Nobbys as I am very upset re the dishwasher

Nobby Kitchens
Michael P.Nobby Kitchens

Hi Sarah,
If you would be kind enough to send through a mobile number, I will have one of our senior managers contact you.
regards Michael.

Sarah
Sarah

0421704667

Keep them Honest

Keep them Honestasked

how long does Nobby's normally take from design sign off to completed kitchen?

5 answers
Nobby Kitchens
Michael P.Nobby Kitchens

Hi There,
Generally it is around a 8-10 week exercise provided there are no distractions along the way.
things that can delay this time frame is:
- If we require information to be sent to us by a customer...e.g. appliance specs. and this is delayed.
- If there is a delay in a customer returning construction drawings approved for us to release to the factory.

Outside of these points, we stay pretty much with in the indicated time frames.

Kind Regards.
Michael.

David Hicks
David Hicks

In our situation the kitchen was operational with 10 weeks, and fully completed wth 12 weeks allowing for our own time restrictions/commitments.

Nobby Kitchens
Michael P.Nobby Kitchens

Thanks for the reply David. Was there something further you are requiring from me?
More than happy to help if this is the case.
Regards Michael.

Frank

Frankasked

Do you measure and free quote in the Rutherford area? Not looking for a full kitchen, but do want a bench top and cupboards in a back room.
Thanks
Frank and Wanda Tracey.

1 answer
Nobby Kitchens
Michael P.Nobby Kitchens

Hi Frank & Wanda,
Thank you for your enquiry. We are more than happy to present a proposal for your attached request.
If you could visit our website...www.nobbykitchens.com.au...you will find the contact details for our Newcastle store.
Equally in the meantime if you have an opportunity to visit our showroom in Kotara, you will be pleasantly surprised with ideas and options to service what you are after.
Kind Regards
Michael Pignataro
Management Nobby Kitchens.

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