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2Kitchen Craftsmen

Kitchen Craftsmen

 Verifiedwww.kitchencraftsmen.com.au
2Kitchen Craftsmen
4.8

430 reviews

Positive vs Negative
97%3%
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Customer Service
4.9
Timeliness
4.8
Job Satisfaction ?
4.9
Rates and Fees
4.7
Attentive customer support
Efficient service
Punctual, polite tradespeople
430 reviews
5 Kevin B.  · Great Service and Product – Fantastic service and product. Very happy with the final result!
5 Kane  · Kitchen Craftsmen – Great service, Damon at Joondaup is very easy to deal with!
5 Steven  · Good job – Had a kitchen installed by kitchen craft all went well delivered and installed on schedule and all site issues were addressed promptly
5 Karen  · Kitchen renovation – Love my kitchen ,Marco my designer did a fantastic job.The tradespeople were fantastic too
5 Joan and Tony  · White and Light – Excellent design, meticulous approach and fine construction, all on time. Thank you Francios and your team.
5 Jas and Owen  · Easy process – Rod made it easy from the very beginning and all tradesman coming through the house were courteous and professional. Very impressed.
Gemma K
Gemma K
 

We’re incredibly happy with our new kitchen. Gabby from Jandakot was great to deal with. From the initial design process, nothing was too much trouble. She helped us create the look we were after and we couldn’t be happier. Show reply

Ask the reviewer
Suzanne W
Suzanne WWA3 posts
 

We highly recommend Kitchen Craftsmen Midland. From start to finish we have had the pleasure of dealing with Stavros and his recommended team of builders, installers and tradespeople. We are so pleased with our new kitchen. It has changed the whole appearance of our home, with the quality cabinetry providing so much more space, the Caesarstone… Read more ·  1

benches giving a modern elegance and the lovely tiling work finishing everything off. Special thanks to Stavros for his patience, design skill and work coordination, to Jason the installer, to William the tiler and to Jonny the electrician for their excellent work and friendly manner and to everyone else for all their great work!

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Caren J.
Caren J.2 posts
 

Kitchen Craftsmen Claremont: Transforming My Kitchen At the beginning of this year, I began searching for options for my kitchen renovation. I contacted several companies to compare prices and available appliances, aiming to choose what would work best for my space. I wanted to install drawers and remove a wall to create a more open kitchen… Read more ·  1

layout. Determined to do the renovation properly, I worked with Francois, who visited my home and developed several design options, accommodating my changes along the way. Each time I modified my ideas, Francois updated the plans, showing me the designs on paper, the computer, and in 3D on the large TV screen at their Claremont showroom. His patience and understanding helped me achieve the look and optimal utilisation of space I wanted. Francois also assisted in organising tradesmen for quotes on the required work. A timeline was established, and the renovation began in September, taking approximately four weeks to complete. I am grateful to Kitchen Craftsmen, Francois for designing, David, who delivered the cabinets, Jason, who installed them, and Garry (the Snagger), who made minor fixes. Everyone was punctual, communicated arrival times and any delays via text, and were consistently friendly, helpful, and professional. I still have the painting and floor tiles to be replaced, however that can wait until next year. My kitchen is now beautiful, modern, and far more user-friendly. I absolutely love it! I have also attached some before and after photos to show you what you helped me achieve.

Reviews with attachments

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Kitchencraft
KitchencraftWA
 

We are extremely pleased with the kitchen revamp, went without any problems, all the guys who came to fit were excellent, very efficient. Show reply

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Shirin M
Shirin MWA
 

Paul from Kitchen Craftsmen in Jandakot looked after us initially; he was very professional and helped us choose and decide the design. The workmanship and quality of the units are of a high standard; the fitter as well as the other tradesmen were all courteous and efficient. We did have a couple of issues which were eventually dealt with. We are thrilled with our new kitchen and would highly recommend Kitchen Craftsmen. Show details ·  1

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Lindsay
LindsayWA2 posts
  Verified

Impressed is an understatement. From start to finish the complete job was handled with professionalism and efficiency. The complete demolition gave room for our clean start.So much storage now. Never a cheap exercise obviously but no regrets here. All trades were polite and excellent at their respective jobs. Our designer Stuart, just awesome. Listening to what I wanted as well as giving great advice when needed. Thanks to all concerned. Show reply

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Martina
MartinaWA
 

Having visited 4 other kitchen renovation company's I was immediately impressed by Caitlin's ability to both listen and advise me on the possibilities and choices possible for my renovation. She worked tirelessly to achieve every aspect of the design process and we ended up with exactly the kitchen I wanted . All the trades were amazing ,… Read more ·  1

especially Jo the carpenter and William the tiler 10 out of 10 all round . I would highly recommend Kitchen Craftsmen to any friend who is thinking of renovating

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JoJo
JoJoWA6 posts
 

An excellent result for our kitchen renovation. The quality of the cabinetry work exceeded our expectations.We were expecting a few potholes along the journey and we received them but to be fair on Kitchen Craftsmen they always attended to these at no cost to us to ensure our hundred percent satisfaction. Stacey the plumbing contractor is highly… Read more

recommended as he did a great job and listened to our requirements. The only thing I wish I had done different was to get two quotes for the electrical work to ensure we got value for money.

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Gary A.
Gary A.WA2 posts
 

Thank you Stuart and all the contractors who transformed my kitchen. The efficiency of the whole process was much better than I expected who all did an excellent job. Any slight hiccups was dealt with efficiency and quickly. Thank you again for making a stressful few weeks as minimalist as possible. Show details ·  1

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oliver c
oliver c
 

We are extremely happy with our new kitchen. Gabby and the team did a fantastic job bringing our dream kitchen to life. Many thanks from Oliver & Heather. Show reply

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Richelle
RichelleWA
  Verified

Excellent company to work with. They listened and responded to all my questions. They managed my kitchen renovation to perfection. The tradesmen were punctual, polite, friendly and very efficient. They offered wonderful suggestions. I even employed them for additional work. I am totally thrilled with my new kitchen. Show reply

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Marie P.
Marie P.
 

Stavros from Kitchen Craftsmen Midland was excellent from the moment we walked in the showroom to completion. We had many challenges along the way (due to other trades) and Stavros managed them with such kindness and peace. We felt safe working with Stavros and every staff member of the team. The kitchen results are perfect and we are so grateful! Show reply

Kitchen Renovators

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Latest follow-ups

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Victoria M.
Victoria M.
  Verified

From start to finish Kitchen Craftsmen were outstanding! The team was professional, and made the design process easy and enjoyable. Communicate was excellent, and the installation went smoothly with everything perfectly in sync. I absolutely love my new kitchen and highly recommend Kitchen Craftsmen - 100% satisfied. Show reply

 Follow-up  · What was the budget? The total amount was around $25.000, approximately, the cupboards were $15,000, appliances (sink, tap, hotplate, oven, hood, $5,000, electrician, plumber/gas fitter, tiler around $5,000, tiles $1.000. How was the clean-up? The clean up was ok, it’s done over a period of time with every stage of the renovation but/and… Read more

In-depth reviews

Emily P.
Emily P.WA
  Verified

Demanded payment on completion despite never completing the job – The initial design process was good, initial installation process was good but all downhill from there. Poor workmanship from tradies they recommended, including the electrician and tiler. Laminate peeling within a year. Kickboards not properly connected so they move and are crooked. Shelves which are wobbly. But that's nothing compared to their… Read more

attitude when we pointed out THEIR MISTAKE in preparing the scope of works for our kitchen. All diagrams, 3D renderings and all discussions included a bulkhead to ceiling over one row of cabinets. There was never a consideration of not having a bulkhead. But they failed to write it into the scope of works. So when the job was not completed, they blamed the builder. Then tried to push it back on us because THEY had not included it in the scope of works that was in our contract -- despite the diagrams and 3D renderings which were part of the contract CLEARLY showing the bulkhead.

They absolutely have not taken any responsibility for their incompetence and threatened us with legal action if we didn't pay the invoice that was payable on completion -- despite us not having a project that has been completed.

They went silent on us for 12 months, not addressing any issues, before coming back demanding final payment in an aggressive manner.

Kitchen Craftsmen
Kitchen Craftsmen    

Dear Emily P, Thanks for taking the time to… Read more

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Paul and Jenny
Paul and JennyWA
 

Amazing transformation – Amazing transformation After 26 years it was time for our kitchen renovation. We attended the Osborn Park showroom and spoke to Alan. We found Alan to be very professional in his approach, explaining things in great details without the typical salesman approach. He generated plans for our kitchen renovation, explained the process in detail and… Read more ·  1

was more than happy to assist with us changing the plan layout on serval occasions. He provided options and price differences without hesitation. His patience and dedication to getting it right was so much appreciated whilst he always remained professional. The tradesmen were clean, respectful and could not help enough. The cabinet installer was so particular and precise and had a fantastic attitude despite having to deal with a complexed small kitchen and a 40-degree day. The stonemasons installed the benchtops beautifully and the joins are barely visible. He explained the cleaning and care of the stone and provided advise on cleaning products.

Very happy with the result and would highly recommend Kitchen Craftsmen

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Eliza
Eliza
 

Kitchen design of my dreams! – In 2019, my sister Mikaela and I put a pause on our professional surfing careers and represented WA on Channel 7’s hit renovation show House Rules, where we were crowned the "renovation rookies" winning the first challenge of the series. As you can imagine, putting down a surfboard and picking up tools was very unfamiliar to us and we had to have… Read more ·  1

a crash course in renovation where we learnt so much. The key piece of information I learnt on House Rules was to not compromise on choosing a professional installation team to help transform your renovation. When it was time to renovate a kitchen independently, I had always dreamed of working with Kitchen Craftsmen to elevate the sophistication of my coastal oasis design. From walking into their showroom here in Osborne Park, to the completion of the install I could not stop smiling. I chose Polytec Legato Crisp White and Ravine Natural Oak for my cabinetry with Organic White Caesarstone for my stone bench top, splash back and two waterfall edges, it is everything I could have dreamed of and more. If you’re looking to renovate, my advice is to make sure you partner with the right installation team who will ensure your renovation is completed to the highest of standards, this is why I chose and trusted Kitchen Craftsmen. Their service is exceptional and the pride they take in the finish product is outstanding. Kitchen Craftsmen’s variety of premium products are timeless and are created to suit any style, but wow, creating a coastal oasis might just be my favourite with Kitchen Craftsmen. Thank you again for bringing my dream design to life.

Positive reviews

Adrian
AdrianWA
 

We recently had our new kitchen designed and installed by Kitchen Craftsmen, and the entire experience has been outstanding from start to finish. The team was professional, organised, and easy to communicate with throughout the whole process. The design stage was smooth and collaborative, with great advice on layout and finishes. Installation was… Read more ·  1

completed with real attention to detail—everything was measured, fitted, and finished to a very high standard. The installers were punctual, tidy, and clearly took pride in their work.

The final result has completely transformed our home. The quality of the cabinetry and workmanship is excellent, and we’re extremely happy with how everything turned out. Kitchen Craftsmen delivered exactly what we were hoping for.

Highly recommended to anyone looking for a premium kitchen upgrade.

Bebina S.
Bebina S.QLD8 posts
 

Old kitchen was transformed into a futuristic design just I imagine and looking at it now so real made us so happy I like the design and thanks to Stuart and the team they've been so professional and friendly. Thanks we made the right choice having you. Show reply

Anne and Wayne C
Anne and Wayne C
  Verified

Stuart and the team at Kitchen Craftsman Osborne Park were great. From the design ideas to the installation and attention to the small thing, we were in good hands. Most importantly, they coordinated the schedule with our needs and turned up when they said. Like any project of this type, not all was perfect but all the minor faults were quickly acknowledged and rectified without question. We are very happy with our new kitchen. Show reply

Negative reviews

TKO
TKO4 posts
  Verified
Customer Service
Timeliness
Job Satisfaction

RUN to another company – We chose this company for its reputation, but we were so wrong. Multiple measurement errors, damaged cabinetry installed and replaced by more damaged cabinetry and doors. Invoice errors Stock delays without notice given Went back and fourth for months but gave up having paid over 50K for a faulty install. Many hours taken up by the lack of care and incompetence. Would recommend running far away, especially Osborne Park.

Kitchen Craftsmen
Kitchen Craftsmen    

Hi TKO, Thanks for reaching out to us on… Read more (+4 replies)

Emma
Emma3 posts
 

Final product is good - but the process was exhausting – My kitchen was finished, and I am happy with the final design and install, but it was a rocky process. The day after signing our contract, the designer we had been working within finished at the company. We were not initally advised and only discovered the change when we called through to drop an item off a week later. When I finally spoke to the… Read more

new designer, I needed to send through a summary of all conversastions and copies of the final emails. We were eventually notificed via a blanket generic email about a month later. During installation we also discovered missing items and parts. Some parts arrrived in (delaying the install completion) and others the onsite installers were able to find work arounds. In addition the ventalation for the stove and oven were not included correctly, thankfully, as there was an issue with the oven, the company came out and thankfully pointed this out. there hadn't been the issue we would have voided the warranty using it. This required another visit to add these in. Lastly, during the install of the splashbacks there were a number of delays including a cancellation of the install the day before and when they did attend to install it, one of the parts had been constructed incorrectly. This was a subcontractor of KitchenCraftsman, but it was there management and awareness of the project that was minimal and disapointing. After several requests they provided me with the contact number so I could confirm the details as they were not able to give me any details. This had been constant, including trying ot get the electrician and plumbers details who I needed to book myself. During the delays, I was contacted several times for the final payment before the job had not been completed. Finally when the project was finished, and I emailed them to let thim know it had been completed, and highlight the issues we had had. The email was not initally read and the reply reminded me that I had the spashback number and could follow up on the install myself, no acknowledgement of the work being completed or the issues I raised. With my kitchen taking a month longer than originally planned to complete, requiring additional time off and arrangements. I am happy with the final install, design and completion of my kitchen, but I am not happy with lack of communication, awareness and management throughout the process.

Kitchen Craftsmen
Kitchen Craftsmen    

Hi Emma, Thank you for taking the time to… Read more

Kitchen Renovators

Find out how Kitchen Craftsmen compares to other Kitchen Renovators

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Pauline
PaulineWA7 posts
 
Customer Service
Timeliness
Rates and Fees

Laundry renovation – We had a new laundry designed and installed by kitchen craftsmen. Damon at Joondalup was great to deal with and the tradesmen were also very professional and we were happy with their workmanship and overall product. We had a liaison project manager called Brad. There was damage to the laundry sink so a new one had to be ordered. We waited 2… Read more

weeks to eventually get the new sink delivered and installed. So had a non functioning laundry during this time. I emailed Brad in several occasions with no response/ no communication. When the sink arrived the date of delivery on the packaging to kitchen craftsmen was 2 days after it was ordered and 2 days after our laundry got installed. Yet we did not receive it for nearly another fornight. I eventually had to phone and complain to get the sink with no apologies from the company. Very disappointing with communication lacking! Expected much better service.

Kitchen Craftsmen
Kitchen Craftsmen    

Hello Pauline, Thank you for sharing your… Read more

Recent reviews

Diana
DianaWA
  Verified

I can't rate Francois and his team at Kitchen Craftsmen more highly. The old kitchen was pulled out and the new one went in seamlessly. Francois and the workers communicated exactly what they would be doing and when. Without exception they were polite and respectful. The design stage was cognisant of the needs of a wheelchair user and the… Read more ·  1

finished product is perfectly functional, is a quality product and looks fabulous. Thank you Kitchen Craftsmen.

tania H.
tania H.WA
 

Hi Marco and team, Thank you Marco and the whole team that we have met during the process of getting our stunning new kitchen designed and installed. Firstly, Thank you Marco! Thankyou for listening to our kitchen requests, for your professionalism, skill and amazing design and plan. The whole process has been smooth and easy. The kitchen is… Read more ·  1

exactly as the plans and the quality is top notch. Secondly, please thank the lovely and super hard worker Joe. Amazing how he managed to put it all together and was great coming home and seeing the kitchen actually transforming into a kitchen. We loved meeting him and again grateful for his skill and professionalism. Lastly, everyone else involved, delivery guys, stone benchtop guys, splashback guys and other installers, thankyou. Everyone so friendly. We are extremely happy with our new and stunning kitchen. Tania and Simon Howard

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Iain
IainWA8 posts
  Verified

I had heard good things about Kitchen Craftsmen and the end product definitely proved that. Our kitchen and laundry in our 1930’s cottage has been transformed. This was no small feat in an old home which came with many challenges. From start to finish Copley Sutton at Midland was great. Made suggestions and changed the original design we had… Read more ·  2

chosen to suite our needs better. A special mention to our kitchen fitter Jason and Daniel, who removed the old kitchen and did our electrical work. They were both supplied by you and they were brilliant. Thank you for our dream kitchen.

Caroline Perth
Caroline Perth2 posts
 

Love love love our new kitchen – We absolutely love our new kitchen cannot thank Marco enough from Kitchen Craftsmen Joondalup Marco did an amazing job at designing and organising tradies we are so happy with our beautifull new kitchen Thankyou Marco Show reply

Lesley T.
Lesley T.WA2 posts
 

Amazing renovation! – Kitchen craftsmen transformed a barely functional space into a modern, functional laundry with great storage & high quality cabinetry & fixtures. Everything was done on time & by excellent tradesmen. We couldn't be happier with our new laundry...it looks amazing!! Show reply

Vincent
VincentWA2 posts
 

Kitchen makeover – We are really delighted with our new kitchen. We chose ice white doors with a bevelled edge. It was a retro fit using 15 year old base units ,previous door handles and hinges. No one would guess the whole kitchen is only new doors as it looks fantastic. Staff were courteous and nothing was too much trouble. Thank you Show reply

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Sue Scully
Sue Scully4 posts
 

Our wonderful new kitchen – We love our new kitchen, thanks to Kitchen Craftsmen. From our first meeting our Project Manager Copley, in the Midland Branch, was lovely to deal with. He listened to our wishlist and gave us the benefit of his experience and advice and guided us through the whole process. He spent a lot of time with us going through our plans and making… Read more

adjustments and amendments. He was very responsive to our calls and emails. All the trades were friendly and professional. Our before and after photos are a testament to their craftmanship and we now have a beautiful well crafted kitchen.

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