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Knobby

Knobby

Knobby
2.7

15 reviews

Positive vs Negative
40%60%
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Sizing ?
  • Slightly small
  •  · 
  • True to size
Product Appearance ?As advertised · Not as advertised
Brand Manager for Knobby? Claim your listing.
15 reviews
Humdinger
HumdingerQLD23 posts
 

There’s two parts to a Knobby review. First, there’s the underwear itself. Comfortable, colourful, and I like the subscription model where I get something different every month. But then there’s the subscription itself. Trying to cancel a subscription is more painful than chewing your own arm off. If they are not simply ignoring cancellation… Read more

requests, they are quoting from the “Knobby book of excuses” for not acting on requests. Cancellation of my subscription took two months and cost $25 in returned, but uncredited, underwear.

In summary, I like the underwear. But I could never, ever recommend subscribing to Knobby Underwear. 5 stars for the underwear but -3 stars for the lack of customer service.

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Lydia R.
Lydia R.
 

I ordered a blind pack of size 12 underwear. They sent me a size 14 and refuse to exchange it. I will upload a screen shot of the email but it seems poor business practice to send a size that wasn’t ordered then tell the customer that they have to suck it up. Money spent on clothes that don’t fit when it is *no fault of my own* is beyond… Read more

frustrating. [Content Removed]. Nowhere is it explicitly stated that you will get sent *whatever* size despite what you select.

Katie
Katie2 posts
 

Their return process is a pain. You have to email them. I'm trying to return something now and they tried to get me to swap it for another size, and then didn't reply when I said no. Show details

 Follow-up  · It took 5 weeks but I finally got my money back. I had to contact them to make things happen. E.g. had to email them 3 weeks after I mailed the returned items, to find out what the status was. I will never purchase from Knobby again.

Adelle M.
Adelle M.
 

Very disappointed with knobby as I needed to return items and customer service have never responded to my email.

Yah
YahQLD2 posts
 

I brought the pack of 5 for our Son, the fabric and designs are exceptional. The arrived at my door 2 days after purchasing these amazing products. Our Son said “ it was the best gift we every brought him.” Show details

Desire V.
Desire V.5 posts
  Verified

I have been with Knobby for about 4 or 5 years now (yes its a lot of undies, I know ) gold member status for the win Just came here to say thanks to Sofie for being an absolute legend. (Ps. Give this amazing human a raise , she deserves it ) Here's to many more undies , cheers Show details

Michael T.
Michael T.NSW2 posts
 

Wouldn't buy again – Meh ok not great loose at bottom I'll probably go back to step one unfortunately

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Tony B.
Tony B.QLD
 

Shonky Knobby – Be very careful with this company Trick you into monthly subscription and make it hard to cancel Did not reply to my emails

Sue
Sue3 posts
 

Thin material – The product looks great out the box. Nice designs arrived relatively quickly. I got the crop top sport bras. The minute I put one on it was obvious they could do nothing to support breasts bigger than an A, maybe a B cup. The fabric stretches so much the design is blurred completely and everything pours out. Show details

Sue C
Sue C
 

Don't subscribe, you'll be bombarded with emails even if you unsubscribe – Purchased a six months subscription as a gift for my son and unsubscribed. That was the beginning of my problems. Even after unsubscribing they bombarded me with emails and sms, I emailed them to stop but they continued. I spoke to them over the phone and they said it was an oversight and yet it continues. Received another email today. Sent another unsubscribe request today. Don't subscribe, they won't take you or their list!

vk9
vk94 posts
 

Product is fine but their marketing practices are poor – Bought a few pairs of Knobby undies, product itself is fine. However, after receiving too many marketing emails too often I unsubscribed from their comms. Suddenly, without any prior occurrence, I start receiving marketing text messages from Knobby i.e. they took my unsubscription from their marketing comms as a signal to start texting… Read more

marketing comms to my personal phone number instead.

Great way to permanently lose a previously happy customer and former advocate for your brand. Will be directing people to your competitors will less shady marketing practices from this point forward.

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Michelle
MichelleQLD2 posts
 

Matchy..match.. with my husband – My husband and I love our monthly surprise, Of matchy... match...My husband didn't realise at first that we had matching set's...Now he looks forward to our monthly set's...So Comfortable fun collection. Show details

Crystal
Crystal3 posts
 

Comfiest undies ive had in a long time! – Very happy customer. Quality it great. Comfortable. Quick delivery. Ordered more already Show details

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Mark D
Mark DVIC
 

Fantastic future designs – Absolutely love the Knobby underwear. Every month a new pair that feels great and looks sensational Show details

Linda Timms
Linda TimmsQLD3 posts
 

These guys! – These guys! KNOBBY!!! First and foremost... 10/10....and even more than that if it were possible...for Knobby Team Leader ~LUKE~ you man, are an amazing person! Hands-down an absolute legend! ~Luke~ Defs deserves his own 100%, 5 super-legend review and rating! by me/from me.... Knobby Super-Mum And second-to-none...for the rest of the Knobby… Read more

team and for the Knobby brand itself....

10/10 for their undies! 10/10 for their surprise monthly subscription! 10/10 for their service! 10/10 for them for EVERYTHING!

I don't and won't adorn my bootie and boobies with no other brand other than Knobby!

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