Knobby
15 reviews

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- Slightly small
- ·
- True to size
There’s two parts to a Knobby review. First, there’s the underwear itself. Comfortable, colourful, and I like the subscription model where I get something different every month. But then there’s the subscription itself. Trying to cancel a subscription is more painful than chewing your own arm off. If they are not simply ignoring cancellation… Read more
requests, they are quoting from the “Knobby book of excuses” for not acting on requests. Cancellation of my subscription took two months and cost $25 in returned, but uncredited, underwear.
In summary, I like the underwear. But I could never, ever recommend subscribing to Knobby Underwear. 5 stars for the underwear but -3 stars for the lack of customer service.
I ordered a blind pack of size 12 underwear. They sent me a size 14 and refuse to exchange it. I will upload a screen shot of the email but it seems poor business practice to send a size that wasn’t ordered then tell the customer that they have to suck it up. Money spent on clothes that don’t fit when it is *no fault of my own* is beyond… Read more
frustrating. [Content Removed]. Nowhere is it explicitly stated that you will get sent *whatever* size despite what you select.
Their return process is a pain. You have to email them. I'm trying to return something now and they tried to get me to swap it for another size, and then didn't reply when I said no. Show details
Follow-up · It took 5 weeks but I finally got my money back. I had to contact them to make things happen. E.g. had to email them 3 weeks after I mailed the returned items, to find out what the status was. I will never purchase from Knobby again.
Very disappointed with knobby as I needed to return items and customer service have never responded to my email.
I brought the pack of 5 for our Son, the fabric and designs are exceptional. The arrived at my door 2 days after purchasing these amazing products. Our Son said “ it was the best gift we every brought him.” Show details
I have been with Knobby for about 4 or 5 years now (yes its a lot of undies, I know ) gold member status for the win Just came here to say thanks to Sofie for being an absolute legend. (Ps. Give this amazing human a raise , she deserves it ) Here's to many more undies , cheers Show details
Wouldn't buy again – Meh ok not great loose at bottom I'll probably go back to step one unfortunately
Shonky Knobby – Be very careful with this company Trick you into monthly subscription and make it hard to cancel Did not reply to my emails
Thin material – The product looks great out the box. Nice designs arrived relatively quickly. I got the crop top sport bras. The minute I put one on it was obvious they could do nothing to support breasts bigger than an A, maybe a B cup. The fabric stretches so much the design is blurred completely and everything pours out. Show details
Don't subscribe, you'll be bombarded with emails even if you unsubscribe – Purchased a six months subscription as a gift for my son and unsubscribed. That was the beginning of my problems. Even after unsubscribing they bombarded me with emails and sms, I emailed them to stop but they continued. I spoke to them over the phone and they said it was an oversight and yet it continues. Received another email today. Sent another unsubscribe request today. Don't subscribe, they won't take you or their list!
Product is fine but their marketing practices are poor – Bought a few pairs of Knobby undies, product itself is fine. However, after receiving too many marketing emails too often I unsubscribed from their comms. Suddenly, without any prior occurrence, I start receiving marketing text messages from Knobby i.e. they took my unsubscription from their marketing comms as a signal to start texting… Read more
marketing comms to my personal phone number instead.
Great way to permanently lose a previously happy customer and former advocate for your brand. Will be directing people to your competitors will less shady marketing practices from this point forward.
Matchy..match.. with my husband – My husband and I love our monthly surprise, Of matchy... match...My husband didn't realise at first that we had matching set's...Now he looks forward to our monthly set's...So Comfortable fun collection. Show details
Comfiest undies ive had in a long time! – Very happy customer. Quality it great. Comfortable. Quick delivery. Ordered more already Show details
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Fantastic future designs – Absolutely love the Knobby underwear. Every month a new pair that feels great and looks sensational Show details
These guys! – These guys! KNOBBY!!! First and foremost... 10/10....and even more than that if it were possible...for Knobby Team Leader ~LUKE~ you man, are an amazing person! Hands-down an absolute legend! ~Luke~ Defs deserves his own 100%, 5 super-legend review and rating! by me/from me.... Knobby Super-Mum And second-to-none...for the rest of the Knobby… Read more
team and for the Knobby brand itself....
10/10 for their undies! 10/10 for their surprise monthly subscription! 10/10 for their service! 10/10 for them for EVERYTHING!
I don't and won't adorn my bootie and boobies with no other brand other than Knobby!
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