??!
3 photos
Step One Bamboo Underwear
4.7 from 2,726 reviews

Reviews

(2,360)
(131)
(81)
(85)
(69)
  • Product Quality
    4.7 (1,458)
  • Return Claim MadeYes (122) · No (1,392)
  • Sizing True to size (1,466) · Slightly small (79) · Slightly large (39) · Very small (7) · Very large (5)
  • Product Appearance As advertised (97%) · Not as advertised (3%)

Reviewer Photos & Videos

  • More

Enigma26

Enigma26adelaide

  • 18 reviews

GOOD but disintegrate and don’t last!

published

I have purchased over 10 pairs of Step One boxers for my son and am very careful how I wash them as I want them to last. But, they are extremely thin and after a few wears, disintegrate at the thigh area. I bought them for the anti chafing feature and claims, as my son has large thighs but am disappointed they don’t last. They aren’t exactly cheap and I wish they lasted longer. Plus, he prefers the Adidas ones with the hole in the front, if you know what I mean.. apparently they are better at preventing chafing. I do think the advertising is a tad exaggerated.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Dean razz

Dean razz

  • 2 reviews

Excellent customer service

published

I bought 7 pairs last week and one of the pairs got a rip in them first time wearing. Emailed them at 9pm and had a reply within half an hour and a replacement pair sent out to me already not even an hour after notifying them of the faulty pair
Undies feel good so far from what I’ve worn of them still getting used to them due to how different they are to my calvins I was wearing

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers

If you do one thing. Try a pair.

published

On the back of a single purchase I was very impressed with the fit and comfort. I bought 7 more and could not have been happier. So when one pair failed at the seam i thouhht id try the return policy. Well nothing could be simpler. I received a prompt response to my enquiry. An exchange of a photo later and a replacement pair are on the way. Customer service A1

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
Dazza

DazzaGreater Melbourne (Metropolitan), VIC

So comfortable

published

I wasn’t sure at first but ordered a pair to try. They arrived after a couple of days. Then I put them on and they are so comfortable and lived up to everything they stated. I have now order more. These will be the only underwear I wear now. I can’t go back.. I won’t go back.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

mark

markCentral, SA

Most comfy undies ever

published

The most comfortable underwear I have ever worn
Love them they are great the quality is good
Website was easy to navigate
And delivery was fast
Will have to buy some more pairs

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Peter

PeterSouth East Queensland, QLD

  • 2 reviews

They are awesome

published

These are by far the best underwear I have ever worn, comfortable is an understatement. The website was easy to use and I found what I wanted easily with a good selection. The quality is really good and the after sales service is second to none.

Product Quality
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
See all answers

Trevor King T421961

Trevor King T421961Metropolitan Adelaide, SA

  • 3 reviews

Extremely comfortable

published

Excellent feeling underwear and as the ad says, they don't ride up and are extremely comfortable to wear especially in hot humid weather. Purchasing via the website was a simple process with a good range of colours and sizes. My order was followed up with a confirmation email and delivery was free and fast. I've just ordered more pairs to replace other worn underwear, so a happy returning customer.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

This has changed his life!

published

My son needed undies for sport in the hot muggy Brisbane summer. Step one are so good we’ve just bought four more. They don’t ride up and their insanely comfy. Now he won’t wear anything else!

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Ken H.

Ken H.Sydney, NSW

Really great comfortable undies

published

Site very easy to navigate, range is very good, order was dispatched quickly, quality of the undies is excellent, I'm buying more, comfort is superb, I don't want to wear anything else.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Riley

RileyPerth, WA

  • 3 reviews

Most Comfortable Undies on the Planet

published

Saw the add and thought I’d give them a go. So glad I did because they certainly live up to the brand claim of comfort and support. A bit pricey for underwear but once you’ve tried them there’s no going back!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Love them!

published

I went to these guys after being referred as being out on the fire trucks all day with the NSWRFS I could never find any that would stay and not move about. I love their boxer briefs and will continue to buys them into the future! many issues they resolve quickly and get you a quick replacement. Couldn’t recommend them enough!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Bernadette

BernadettePerth, WA

  • 2 reviews

Best valentines present!

published

Brought these for the boyfriend as he had mentioned he’d seen the ad at the gym. The reason they caught he’s eye were because of the inner lined part of the briefs (he has chunky thighs) which eliminate chaffing and they don’t ride up.
After wearing them after a whole day he went ahead and brought 7 more pairs for $22ea!
Thanks Step One :)

Product Quality
Sizing True to size

The reviewer stated that an incentive was offered for this review


Awesome

published

By far the best boxers Ive ever bought or worn. They are so comfortable, they feel like a glove for your wobbly bits. I cannot recommend these boxers highly enough!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Mandy

MandyThe Mallee, VIC

My boys love them!

published

Easy to order and arrived in a good time frame. Exactly what they are advertised to be. My boys love wearing them. As a mum, I find they wash up well and keep their shape. Wish you made female undies!!!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Excellent product, great service

published

The product is great. It mostly libes up to the claim of being ride up free. I got the trunks initially and experienced a lot of ride up. Thankfully I was able to exchange for the briefs and they do not ride up much at all. I am very satisfied, and very pleased with how helpful the StepOne team were at facilitating my return. Thanks a bunch!

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
See all answers
Michael

MichaelGreater Melbourne (Outer), VIC

Wow!!!! Best Jocks Ever!!!!

published

Saw the ads on tv so thought I would grab a pair and I am so glad I did!
Came well packaged and when worn, as the ads say, there was no rearranging of the 'plums' with everything where everything is supposed to be! Almost forgot I was wearing them they were so comfortable, cool, lightweight. I will definately be buying more.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

KJ  MH

KJ MHPerth, WA

  • 2 reviews

Amazing

published

I brought 1 pair of the boxers, wore them for 1 day and ordered 14 more pairs. By far the best pair of jocks i have ever worn. I have worn bonds for many years and they don't even come close to step one in quality or comfort. Hightly recommend these jocks.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Michael

MichaelSydney, NSW

Worth every cent

published

Most comfortable pair of trucks I've ever Owned. Bought 1 pair put it on after 1 hour I ordered another 4 pairs. Super comfortable and affordable. Cant put a price for comfort on the meat n 2 veg.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Deano

DeanoGreater Melbourne (Metropolitan), VIC

Comfy but chaffed terribly

published

Got a couple of pairs as a pressie. They're comfy but the waistband tends to bunch up and as soon as it's a bit hot they chafe terribly. It was only 30 degrees today and after a bit of a walk my thighs are red raw. And I'm not a big fat bugger either. Sure, my thighs do rub a bit, but none of my other undies leave me this bad. Looks like these will be for cooler weather or for the bedroom only.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Sam

SamSouth East Queensland, QLD

5 stars for product and customer service

published

I was impressed with the underwear, and even more impressed with the staff of StepOne, fantastic underwear and super comfy (i did find a one size larger is generally more suitable for the boys). I will likely be ordering all my future underwear from them. 5 stars to the StepOne team and to Jonny for the prompt responses and transparency.

Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised

Page 1 of 137

Questions & Answers

Leo C.

Leo C.asked

Is a xxxlarge available3

1 answer
Michael
Michael

As far as I know they only go up to 2xl


Helen L

Helen Lasked

I am having trouble ordering the 4 pairs for $100, cannot get all the colors, at the end of the order it tells me 4prs of purple ones can you help me?

1 answer
Cara B.
Cara B.

Yes Helen, the trick to this is to order one colour at a time (before paying and checking out completely). Instead of putting the number 4 in. One colour and one pair, then next colour one pair, and so on until you have entered all four pairs separately. Then as you check out, you should notice the discount applied before you pay.


Megjh

Megjhasked

hi,
like all lyrca/specialty fabric, should the product be hand washed, as we do with womens underwear/sports wear? It seems like there should be some consideration when describing the product that more care with washing in a bag or hand washing could be taken. Maybe you could design a wash bag made of the same fabric given as an incentive for larger purchases???
Also, has the issue of the waistband folding over been addressed and sorted. i have read many reviews with waistband issues and holes where the two fabrics join be a regular complaint?
Looking forward to hearing your response
Meg
megjh@optusnet.com.au

1 answer
Michael T.
Michael T.

Normal Wash .. .in Washing Machine and just hang to quick dry... Perfect..


Get an answer from our members and Step One representatives

Other Underwear Shops & Brands

Previous
The Iconic

The Iconic

4.0
(2,353)
OzSale

OzSale

3.9
(12,055)
Popcherry

Popcherry

3.7
(1,109)
Zodee

Zodee

3.8
(107)
SurfStitch

SurfStitch

3.6
(221)
Modibodi

Modibodi

3.6
(190)
Boody

Boody

3.7
(28)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.