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58Step One Men's Bamboo Underwear

Step One Men's Bamboo Underwear

 Verifiedwww.stepone.life
58Step One Men's Bamboo Underwear
4.7

14,552 reviews

Positive vs Negative
93%7%
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Sizing ?
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Product Appearance ?As advertised · Not as advertised
Carl B
Carl B
 Pinned Men's Boxer Brief

Seriously great undies – Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No… Read more

chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!

5 Inness  · Bought a pack of 5 for my husband a month ago. They are really good :)
5 Faize R.  · The best underwear for men on the market, worth every penny
5 NicholasK  · Amazing product, amazing customer service. Highly recommend this company and all their stuff!
5 Trent S.  · The product is great. So is the speed and efficiency of the customer service. Highly recommend on all fronts.
5 Ryan K.  · Had an item missing from my order, within 30 minutes of reaching out to the support team, I had the item being express shipped to me
5 Troy H.  · Look good, feel great, fit perfectly, super comfy and top quality !
Aakaash P.
Aakaash P.VIC
  Men's Boxer Brief

Great product and customer service, my package got stolen and customer service responded promptly when I said my package hadn’t arrived and even though it was no fault of their own they offered a complete refund or replacement

Ask the reviewer
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Not impressed
Not impressed3 posts
  Men's Boxer Brief Fly

UPDATE: Since adding this review 2 months ago, I have had mutiple back and forth communication with Step one who appear to be giving me the run around! They asked me to resend pics of the damaged underwear which I did and also asked me to dig out the orders and send these to them as well which I did. More than 30 items bout over a space of years.… Read more

In between all these conversations I had to reach out TWICE to advise them that I have had no response from their Senior Sales person! And then finally I received a response to ask me to share the photos again! I told them to go and look for the info that I had already sent themself! So despite seeming as though they were genuinely caring about the issues we have experienced with the step one undies, its all just been a FARCE and a waste of time! I would give NO STARS if i could!!!! Between my husband and my son, they have purchased more than 30 pairs of these (trunk and boxer) and most of them developed a rip between the band and the material within months! Refer to picture. And they did prevent chafing at all! We wont be spending hundreds of dollars on this product ever again.

Step One
Step One    

Hi there, We're truly sorry for the frustration this… Read more

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ChrissyN
ChrissyN15 posts
  Men's Boxer Brief

**UPDATE ** After being contacted a few times by Cher, still no reply after requesting the order email address I've attached some pictures, I hope this helps others consider an expensive purchase and the possibility of breaking. Can you tell me why the small panel on the back of the men's undies just below the elastic waist, rips? My husband as… Read more

around 2 dozen pairs so its not as if he uses the same one over and over, in 12 mths we have gone through around 6 each failing in the same spot. Considering the price this was a.major factor in switching brands

Step One
Step One    

Hi ChrissyN, Thank you for your update, and we're… Read more (+4 replies)

Reviews with attachments

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Hemanth P.
Hemanth P.
  Verified Men's Boxer Brief

Awesome service from Gladys All the best and may god bless you girl! Show details

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Eddie
EddieVIC
  Fair Incentive Men's Trunk

I bought stepone underwear about 3.5 years ago and they were the best so I bought more

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Ruby
Ruby
  Men's Boxer Brief

No more holes – I bought my son a few boxers some years ago, he has worn them to death, literally. I was sick of looking at him walk out of the bathroom like a pauper ! He won't give them up! Untill I bought him another batch Lol! But his lucky strawberry limited edition print is not going anywhere! I hope they bring them back!!!!

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Darren
DarrenVIC
  Men's Boxer Brief

Excellent Undies ! – Bought my first pairs of these 5 years ago. Have since replace all my underwear with Step-One. They are extremely comfy and long lasting. Better than any other brand I have ever tried. (p.s. Read the labels when you get them, there are hidden gems here.) Even if something does go wrong with your order, the customer service people are prompt and brilliant at correcting things. Great product and Excellent service ! Show details

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Chantelle
Chantelle3 posts
  Men's Trunk

Super comfy – Super comfy fit and such a nice feel. The boys love it

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Mr X.
Mr X.13 posts
  Men's Boxer Brief

the product fits well feels good and does what it’s meant to do. However not even 12 months on 1 pair is falling apart at the seams the other is falling apart all over. Step one refuses to believe it’s a warranty issue and will only once out of courtesy replace just one pair. I have had briefs from k-mart at a fraction of the cost and last me 3-4 years before falling apart. This is bad business. Show details

Step One
Step One    

Hi Mr. X, Thanks for taking the time to share this with… Read more

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Brad F.
Brad F.3 posts
  Men's Boxer Brief

Very poor quality. Shame as super comfy but now all rip at the back after a few months.

Step One
Step One    

Hi Brad F., We're very sorry to hear this has been your… Read more (+3 replies)

Latest follow-ups

UK Guy
UK Guy
  Men's Boxer Brief

Really good but can be better – These are the best boxers I have owned. I have bought over 14 pairs. It would be 5 star but they can be improved! Great for thick thighs and sweaty bits. The improvement can come from the material which isn’t around the trunk. Firstly, it becomes… Read more ·  1

fluffy and bobbly after several washes. Secondly, men get sweaty bums too. Look into a design for that crack too. Keep up the good work. Reach out to me, happy to test out some new designs!!

 Follow-up  · I wrote a review back in July 2024 saying how happy and impressed I am with these boxers. 2 years down the line and I’m still over the moon with them. They are hands down the best boxers I have owned. As I said before, for a guy with thick thighs, and who runs hot, these are great. The quality is brilliant. I think I own around 40 boxers, and the… Read more

Underwear Shops & Brands

Find out how Step One Men's Bamboo Underwear compares to other Underwear Shops & Brands

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Kezza
KezzaNSW5 posts
  Men's Boxer Brief Fly

Best comfort and support for men! – I’m very happy with my husband’s comfort and the way he has been able to keep his overall health and well being up at his stage in life. Show details

 Follow-up  · Still going strong and keeping my husband happy and healthy. Well done!

Positive reviews

Casey
Casey
  Men's Trunk

I have purchased several pairs of step ones and couldn’t be happier. The customer service team were fantastic to deal with when I recently had to contact them. Even though my email was sent late in the evening a team member replied instantly and resolved my issue promptly. Definitely the best customer service I’ve ever received! Show details

Tomasz G.
Tomasz G.VIC3 posts
  Men's Trunk

Amazing! I've seen the ads for years (Less so these days), but was always hesitant to buy, thinking it's maybe some clever marketing trick. (I've been tricked before with other brand "moisture-wicking" clothes that are actually sweat inducing). I finally decided to buy/try some and was very presently surprised. No chafing! No sweat inducing unnatural fibres. Show details

Jeremy S.
Jeremy S.NSW
  Men's Boxer Brief Fly

Most comfortable pair of underwear i have ever worn. My order was missing 2 pairs of underwear, but i had 2 more pairs shipped out within the 24 hours of the pacjage recieved. Quick & supportive customer service. Would highly recommend Step One! Show details

Negative reviews

Pavlos P.
Pavlos P.2 posts
  Men's Boxer Brief

Good for 15 wears and then they just give up. Elastic and material just goes. If you can afford $2 a wear go for it but if you think you will get alot of wear out of them look away.

Step One
Step One    

Hi Pavlos P., We’re really sorry to hear this has been… Read more

Dhcomet
DhcometQLD
  Men's Boxer Brief

Ordered several pairs of step ones and within weeks they've all developed holes. Customer service is totally absent despite assisting me they would send replacements.

Step One
Step One    

Hi Dhcomet, We’re really sorry to hear about your… Read more

Michael
Michael5 posts
  Verified Men's Trunk

Shame that, in the pursuit of greater profits for shareholders, the task of holding the family jewels has befallen to poorer quality stepone trunks compared with some of the OG ones. Some of the new ones don’t even last a year, when some that are at least 5 years old are still holding on! Won’t be heading down the stepone path in this lifetime again. National shame, unfortunately. Show details

Step One
Step One    

Hi Michael, Thanks so much for sharing your thoughts… Read more

Recent reviews

fred up
fred up33 posts
  Men's Boxer Brief

Just a warning to anyone purchasing from Step one. They now use Aramex couriers, this is the worst courier company around, it illustrates exactly how Step one view their customers.

Step One
Step One    

Hi there, Thank you for sharing your feedback. We’re… Read more (+7 replies)

Bob
Bob18 posts
  Men's Boxer Brief

Utter garbage. They used to be my favorite underwear but now they don't even last a year. The quality has plummeted since they changed how they are made. I now purchase a competitor for half the price and they seem better quality. Disappointed as I was a loyal customer.

Step One
Step One    

Hey Bob, Sorry to hear you’re disappointed — we really… Read more

Underwear Shops & Brands

Find out how Step One Men's Bamboo Underwear compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
Leanne  K.
Leanne K.2 posts
  Men's Boxer Brief Fly

I purchased three different styles all in size medium and they all differ vastly in size. I contacted customer service who asked for photos and the code numbers found on the undies tag. I submitted all of this and haven’t heard a peep in response! I definitely do not recommend this company Show details

Step One
Step One    

Hi Leanne, Thanks for taking the time to share your… Read more

Sarah
Sarah
  Men's Boxer Brief Fly

My son loves getting his "comfy undies" delivery! I love sending him random packages!! The Step One team are a great support especially when you have a (silly) question... they're a pleasure to deal with. BIGGIE THANKS STEP ONE TEAM. Show details

John C.
John C.WA3 posts
  Men's Boxer Brief

Used to be great (2 years ago) but quality dropped off completely. Now get holes at the back near the elastic within 2 months. Clearly saving cost on production to maintain margin. Now looking elsewhere for alternative brands. Shame, used to love them. Shipping terrible, 3 weeks to arrive to Perth. Aust Post faster. Show details

Step One
Step One    

Hi John C., Thanks so much for your feedback — we're… Read more

Rog the geek
Rog the geekQLD2 posts
  Men's Boxer Brief

Never done two reviews on the same item! Thing is, I did the first before my delivery. Just knew things would work out I suppose. Anyway they didn’t arrive.So Step One send me another order free of charge.Plus free delivery. It doesn’t getter any better. Thanks to you all for making this special for me.

Cale U
Cale U4 posts
  Men's Boxer Brief

Been running step ones for many years now, just recently placed another order (last night) and checked a pair I was putting on this morning and realized I got the incorrect size, followed up with step one and only took a matter of minutes to rectify Thank you so much Show details

Johnny L
Johnny L2 posts
  Men's Trunk

They used to be spot on. Not sure if there’s some cost cutting going on but the sizing have definitely changed. Sizes are much tighter. (& no it’s not from weight gain) Show details

Step One
Step One    

Hey Johnny L., Thanks for sharing your feedback! We're… Read more

Scott
ScottNSW3 posts
  Men's Trunk

I have been a fan of Step One for several years. Now it's time to replace some of the original pairs. After trying a brand of a different design I'm returning to Step Ones. Show details ·  1

Chief W.
Chief W.
  Men's Trunk

I love my step ones, what I don’t love is that the stitching on the band coming off from the material. The quality could be a little better. I have brought some more, and hope these ones won’t break like the last two pairs.

Step One
Step One    

Hello Chief W. I am glad to hear you love your Step… Read more

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