Step One Bamboo Underwear
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14,904 reviews · Statistics
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- Very small (107)
- Slightly small (840)
- True to size (11,353)
- Slightly large (246)
- Very large (39)
Reviews
Seriously great undies.
Bamboo Men's Boxer Brief (Longer)Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
- Sizing: True to size
- Product Appearance: As advertised
Unfortunately it did not turn up with the order.
Bamboo Men's Trunk (Shorter)When my order finally arrived after being returned to the warehouse they had sent me 3 pairs of black trunks instead of the coloured ones I had ordered.
I love this brand and my partner usually orders the online stuff but unfortunately the order was mucked up.
It’s too hard to call and return the ones I received so I’ll try again next time.
Chrs
Mal
No what they used to be...
Bamboo Men's Boxer Brief (Longer)I only buy these when on sale on black Friday (15 Pairs for 11.99). I bought 15 pairs about 2 to 3 year ago and thought I'd update my current underwear which have been awesome. I've just received my order and I'm very disappointed to see they poor quality compared to the old ones. The waist band is a lot thinner and the feel of the general fabric is different and feels very cheap. I can't believe they are trying to charge $35 for one pair now. Absolutely shocking. If I could send them back I would but I can't be bothered with the hassel. I will be looking else where for now on. Another company saving on fabric and quality to make more money.
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Best underwear
Bamboo Men's Boxer Brief (Longer)Best under wear I have ever had, does not feel like you have them on.
Easy to order and a great range, some sizes are hard to get in colour I wanted.
Love step one so you comfortable can't live without them
Bamboo Men's Trunk (Shorter)Navigating the stories easy you can find what you're looking for with the click of a button plenty of variety to choose from
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Issue resolved
Bamboo Women's SmoothFit Full BriefI had an issue with my order. It did take a few days for customer support to get back to. My order has since been corrected and resolved.
Very happy with the comfort and style, best undies ever.
Lizzie
Bamboo Men's Trunk (Shorter)The product is great but your customer service team, especially Lizzie, is the greatest asset of STEP ONE
Poor quality and bad service not worth the money
Bamboo Men's Boxer Brief (Longer)Apart from all the fake reviews the quality of the product is poor. After like 4-5 washes the product durability is bad and the customer service is really bad and after the hundreds of $ I spent it is not worth it.
You can buy tradies the same style at a cheaper price.
Not worth the cost
Hi Darwin,
Thanks a bunch for sharing your thoughts with us. We're bummed to hear you're not thrilled with our products and services.
... Read more We get that things can go south for various reasons—like manufacturing quirks, regular wear and tear, or how you handle the laundry situation. So that you know, Step One has your back with a solid 12-month warranty. If there's a manufacturing hiccup causing trouble, we're all set to swap out any faulty gear. Please send us some pics of the problem pairs at info@stepone.life to get this sorted. Our team is ready to dig into it and give you a hand. Thanks for letting us tackle this, and we'll be on the lookout for your email. Cheers, Chay A. Step One CX
Nice fit and feel
Bamboo Women's SmoothFit Full BriefPurchased for wife. Nice feel. Sizes correct fit. Easy to order and navigate website. Quick to fill order.
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Best customer service ever!!!
Bamboo Men's Boxer Brief (Longer)After having an issue with the online Black Friday sales the team went out of their way to meet my order. Thank-you very much for honouring the deal. The boxers are also amazing and have been wearing them 4-5 years and won’t go back to anything else. If you are sitting on the fence wondering if you should get them do your self a favour and just order them.
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Outstanding product and customer service
Bamboo Men's Boxer Brief (Longer)I have been buying Step Ones for all the men in my life for a few years. None of them will wear anything else now. Website is super easy to use and delivery is always really quick. Customer service is also outstanding. Keep up the fantastic work @Step One
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Can’t wear anything else
Bamboo Women's BoxersI purchased one pair to try, along with several other brands, and within the first day of wearing them I purchased more. I now have over 20 pairs, in both Medium and Large (65kgs, 170cm, athletic build). Both fit well, and I can’t tell which size I have when wearing them - a testament to how flexible their sizings are, and how soft, stretchy, and comfy they are.
I’ve converted several of my friends and family members, and they all love them too! My favourite are my ‘skid marks’ - I love the cheeky designs!!!! Additional to the quality of my St
... Read moreep One undies is their quality customer service. They reply super fast, and are always willing to help me out - the team is well above any other customer service I have contacted. I won’t buy any other underwear.
nice and soft
Bamboo Men's Boxer Brief (Longer)Very comfy. Just have to get used to boxers. hardly notice you are wearing them
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Awesome service
Bamboo Men's Boxer Brief (Longer)I ordered the incorrect size and contacted Step One by email. Quick response and simple returns process and shipment of correct size are on their way to me. Small cost to me for return shipping for my mistake.
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Misleading offer
Bamboo Men's Trunk (Shorter)Misleading offer ordered 5 did not get 6 free. Was told I had to add all 11 to cart this was not made clear when ordering and now told offer expired and they won't help
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They are so great to wear
Bamboo Women's Bikini BriefI wouldn’t buy any other undies we need more colours!
Show detailsQuestions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
| Qty | Price |
|---|---|
| Buy 1 | $29 ea |
| Buy 4 | $25 ea |
| Buy 7 | $22 ea |
| Buy 15 | $17 ea |
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
| Size | Waist (cm) | Waist (in) |
|---|---|---|
| 2XS (Size 4/8) | 52 - 57 cm | 21 - 22 in |
| XS (Size 8/12) | 62 - 67 cm | 24 - 26 in |
| Small | 71 - 76 cm | 28 - 30 in |
| Medium | 81 - 86 cm | 32 - 34 in |
| Large | 90 - 95 cm | 36 - 38 in |
| Extra Large | 100 - 105 cm | 40 - 42 in |
| 2XL | 109 - 114 cm | 43 - 45 in |
| 3XL | 119 - 124 cm | 47 - 49 in |
| 4XL | 128 - 133 cm | 50 - 52 in |
| 5XL | 137 - 142 cm | 54 - 56 in |
| 6XL | 146 - 151 cm | 57 - 59 in |
Latest Consumer Questions
What materials are the women’s step ones made of.
I wish to know the material make-up of Step One men's underwear. What component of the product is bamboo, what other material is part of the product and what are the proportions of all materials included in the supplied products.
Hi Dick,
Here are the materials used to craft our Men's Step One underwear.
Main Fabric:
95% Bamboo Viscose
5% Spandex
Ventilation Panels:
88% Polyamide
12% Spandex
Feel free to email us at info@stepone.life if you have further questions or concerns.
Best regards,
Chay
Can you tumble dry
Hey Kevin,
They should only be washed in cold water and hung to dry - no tumble dry, please. Let us know if you have further questions by sending us an email at info@stepone.life.
Cheers,
Chay
Get an answer from our members and Step One representatives
Details
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
 |  |  | ||
|---|---|---|---|---|
| Pros | Comfortable and breathable
Doesn't dig into skin
Eco-friendly boxers and packaging
| |||
| Category | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands | Online Shops and Underwear Shops & Brands |
| Offers Free Standard Shipping | Yes | Yes | Yes | Yes |
| Free Standard Shipping Minimum Order Amount | $0 | $0 | $0 | $0 |
| Mens / Womens Clothing | Mens | Mens | Womens | Womens |
| Labels Sold | Own Label | Own Label | Own Label | Own Label |
| Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney | AfterPay and ZipPay / ZipMoney |
Contact info for Step One Bamboo Underwear
- ABN: 51640837181
Extra Information
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Hey Jack!
Thank you so much for taking the time to leave us a review. We're a bit bummed to hear that your recent underwear purchase didn't quite hit the mark, but we're confident that we can make it
... Read more right. We take pride in crafting our products with top-notch bamboo viscose and sustainability in mind, so we're sorry if you're dissatisfied this time around.