OzSale

Covid crisis, Ozsale have doubled to $100 per sale. 5 sales and only met the $100 ctiteria on 1 my delivery cost to this 1 site would be $39.80.
Dissapointing

I have placed order on 23rd feb haven’t received it yet and want to cancel it now. Please do reply to this text as I can look for something else

This is literally the worst online company ive ever dealt with. Ive been waiting for items i paid for 8 wks ago that were supposed to be here 6 wks ago. Lodged a complaint with ACCC.

Extremely poor customer service, on their contact us web site it appears nobody can actually read, on 7 different occasions .I would not put myself through such an agonising experience again , root canal therapy at the dentist would be more enjoyable

Not satisfied where is my order 109680224 I ordered and paid. . It’s impossible to track your orders. I want a credit or goods delivered. As soon as possible. Hopeless never again

Super easy to make purchase on mobile. A little too easy. I always end up online shopping in my lunch break. Always able to find what I want with ease. Great variety. Great prices.
Always happy with the range of products. 80% happy with quality of products received.

So it took them 30days! I had to order it from a different website because ozsale took a full month to deliver my order! Really disappointed
And will never buy from ozsale ever again.

I made an order in November 2019 and they sent me one item of five and the other four not available in their website after I made the transaction. So I contact them and they offering cancellation so I agreed and I did not get my Money until now
Invoice Number: 37123472

Ordered some compression socks through Ozsale. The socks are great, but not as great as Ozsale were to deal with. Somehow my delivery was mixed up with another delivery, but Ozsale were fantastic, so helpful and quick, they sorted the issue, not their fault, so well. Highly recommend Ozsale for online shopping and great after sales service.

I placed an Order on 20th Feb 2020. There was no indication that the item would be on "back order". It obviously was, without my being advised.
It is now 11th March 2020 and I have still not received my Order, although I have been advised that it has been despatched. Extremely disappointed and will not shop here again.

I have returned item due to sizing not being correct and had to reorder...was shocked to be given a store credit when i want a refund..now i have 6 months to buy stuff i dont need or want..y cant you have a refund if you want one ??

I ordered few items which I had to return due to the quality (cheap items from Turkey and China) and sizes are not corresponding to Australian sizes. Yes, I checked the table with sizes and you have to spend your time and postage money to return. I am not ordering any more as what they are presenting and what you will receive are not matching the expectations.

Buyer beware! Note well BEWARE! Do not risk placing an order with this company or you will regret it. Remember, I told you so. I placed and paid for a simple order for a pair of sneakers TWO MONTHS ago and still no news from the company except for it saying the order had been shipped, Waste of time trying to track the order. Absolutely no information except saying "Shipped". No specific delivery date. It could be next year as far as I know. I will never use this company again. I have learnt my lesson and prepared to lose the cost of the item but, hopefully, this warning might spare someone the trauma of dealing with this firm.

Advertise products, take your money, and then inform you that the product is not available after many weeks past the delivery date. Then they continue to advertise the same product at a more expensive price ... if you reorder the process starts again. No delivery, product cancelled, advertised again (price increase)!

Purchased Nike runners 3 weeks ago today, the order status has been, “stock arrived” for over a week now. The end date of the estimated delivery date is today. I emailed them last week asking for in update but yet to receive a reply. I wouldn’t purchase again with this experience.

These guys are useless. Avoid this site at all costs. Been 4 weeks since I placed my order, I have had to follow them up multiple times to get an update on what’s going on. It’s been a different story every time. I ordered 4 separate items from them and finally got a dispatch notice today saying only 2 of my items are coming with no reason or explanation as to why the other 2 have not been sent. Horrible customer service

Beware when using the Ozsale app. Almost every item is highlighted with a free delivery icon but delivery is not free!! As it turns out you need to spend $100 in the same sale to receive free shipping. There is absolutely no mention of this on the app. When I enquired about this I was told that at the top of the website it says “free shipping on eligible products”. Firstly I was using the app not the website and secondly why is every product identified with a “free shipping” icon with no mention of spending $100?
This is clearly intentionally misleading.
Well ozsale, for the sake of $9.95 delivery you have lost a customer and Gained a negative advocate.