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OzSale
3.9 from 12,221 reviews

Reviews

3.9

12,221 reviews
5
(6,044)
4
(3,139)
3
(463)
2
(340)
1
(2,235)
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Reviewer Photos & Videos

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Neela

Neela

  • 2 reviews

Impressed!

published

Extremely easy to navigate, thanks to the price tags that come along with products.
I am happy with the range of products as well as the quality of products, sizes as ordered.
Most importantly, it was quicker than any other store.
Love it.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
OzSale
CS M.OzSale

Thank you for your support Neela and we are glad that you are happy with our service. We will continue to serve you the best we could. Have a good day!

Marieke Bauer

Marieke BauerSydney, NSW

  • 6 reviews

I got what I paid for...

published
Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
OzSale
CS M.OzSale

Thank you for your support Marieke and we are glad that you are happy with our service. We will continue to serve you the best we could. Have a good day!

Daibhin

DaibhinGreater Melbourne (Inner), VIC

  • Verified customer

Wrong underpants.

published

According to the picture these were briefs, what arrived are bikini pants. Very annoyed, they were for my grandson's birthday but they will have to go back, he does not like bikini underpants.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers
6 comments
OzSale
CS M.OzSale
Daibhin
Daibhin

The order number is: 31685393 confirmed on August 27/2020

OzSale
CS M.OzSale
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Good to deal with!!

published

Always forthcoming with any query. There has never been an issue if I had a issue with any garment. I have been a customer for 5 years plus. I recommend

Product Quality
Return Claim MadeNo
Product Appearance As advertised
1 comment
OzSale
CS M.OzSale

Thank you for your support Peadar and we are glad that you are happy with our service. We will continue to serve you the best we could. Have a good day!

Katrin R.

Katrin R.Hunter Region, NSW

  • Verified customer

Terrible Quality, Photos are misleading, wrong sizes, TERRIBLE!!!

published

Photo on website and photo of actual product. It's not even a jacket it's just some poorly stoated fabric. Bought another item, which was weigh larger than a comparable size in AUS (misleading size guide on website)

Product Quality
Return Claim MadeNo
Sizing Very large
Product Appearance Not as advertised
See all answers
1 comment
OzSale
CS M.OzSale
ALLY

ALLYSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Super slow and unreliable

published

Ozsale often advertise things but then two weeks after you purchase them, they write to say they can't supply it. Happens often. Too unreliable for me. Go elsewhere to shop.

Return Claim MadeNo
Product Appearance Not as advertised
1 comment
OzSale
CS M.OzSale
John Jack

John JackSydney, NSW

  • 2 reviews

Personalised Pet Products

published

OZSALE have personalised pet product. I purchased 2 dog bowls, delivery was quick and the they are fantastic quality - Got me looking at other personalised product including face masks which i am about to order

Product Quality
1 comment
OzSale
CS M.OzSale

Good things meant to be share! Thank you John for your support.

Roan

RoanPerth, WA

Misleading

published

I purchased what I understand to be 3 sets of 3 baskets for $11, another 3 sets of 3 @ $11.50 & another 2 sets of 3 @ $4.
That would be a total or 24 baskets for $33.
The are a small size & low quality/weak plastic baskets so it seemed like an ok deal.
However, what’s not a good deal is to receive 1 small, weak & low quality basket & pay $11/$11.50!! The baskets are so weak that one literally crumbled during delivery & certainly not helped by the substandard packaging provided by Ozsale. Couldn’t be more disappointed, feeling extremely ripped off & taken advantage of.

  • +1
Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers
3 comments
OzSale
CS M.OzSale

Hi Roan, thank you for your message. I am sorry about the issue, please let us know the order number and we will check on the matter for you. Looking forward for your reply.

Roan
Roan

5458360
On Friday I messaged Ozsale through my account and they responded today only about the message regarding the broken basket.

OzSale
CS M.OzSale
New Man

New ManGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like
  • Verified customer

Don't buy from this moron

published

Do not buy from this company!! I have bought knife holder from Ozsale that came with so many scratches and when I requested help and then a refund they never get back to me with a resolution. Now its been more than 2 week but no update from them. I am going to report to Fair trading now. Unreliable and dodgy

Product Quality
Shipping
Product Appearance As advertised
1 comment
OzSale
CS M.OzSale
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Majella K.

Majella K.Greater Melbourne (Inner), VIC

Make up shopping

published

Great site found out about it from my neighbor fantastic prices and great variety of items to but will definitely be back to purchase more you would be mad not to

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
OzSale
CS M.OzSale

Good things meant to be share! Thank you Majella for your support.

Amir

AmirGreater Melbourne (Metropolitan), VIC

Poor Service!

published

I am still waiting for my parcel which is too late now (my child birthday passed now)!! I ordered 23 July and still waiting! It supposed to be delivered by 11 Aug. Sent the email, no answer!! requested full refund,again no answer!!! Terrible Service!!

3 comments
OzSale
CS M.OzSale
Amir
Amir

Hi, My order no: 31545877 and OZSALE damaged my daughter birthday. I requested the full refund!

OzSale
CS M.OzSale
Tilley

TilleyPerth

  • 11 reviews
  • 6 likes

Waste of time waste of money

published

Bought a fragrance was holding it for 2 days after product arriving to warehouse, still nothing so I cancelled the order but still waiting for the paypal refund which is very easy to do just after cancelling the order, do nor waste your time on this guys, search somewhere else.

Return Claim MadeNo
1 comment
OzSale
CS M.OzSale
Rechelle

RechelleSouth East Queensland, QLD

Don't buy from this Business!

published

Do not buy from this company!! I have bought sheets from Ozsale that pulled and when I request help and then a refund they never get back to me with a resolution. This went on for 3 months and I have now reported to Fair trading. Unreliable and dodgy

Product Quality
Return Claim MadeYes
Product Appearance Not as advertised
13 comments
OzSale
CS M.OzSale
Rechelle
Rechelle

Order number 31111057
Claim 5386220
I have contracted Fair trading and lodged a complaint as I have wait 3 months for some sort of resolution.

OzSale
CS M.OzSale
Thewrightcris

ThewrightcrisSpence 2615, ACT

  • 2 reviews
  • 3 likes

Last purchase was meant to be UGG boots you sent me some junk and the size too small. Do NOT recommend!

published

Last purchase was meant to be UGG boots you sent me some junk and the size too small. Do NOT recommend! The delivery also took months! Unbelievable how annoying do not waste your time

Product Quality
Shipping
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
See all answers
1 comment
OzSale
CS M.OzSale

Product returned and no refund despite promised by customer service - after 4 weeks I am still waiting

published

Received an item that didn’t match the photo in the website. Returned the product and was promised a refund. I have written to them many times and they promised the refund in 7 days. This has been going on for 4 weeks and no refund received

Return Claim MadeYes
Product Appearance Not as advertised
5 comments
OzSale
CS M.OzSale
Cris
Cris
OzSale
CS M.OzSale

Hi Cris, thank you for providing me with the order number. There was some error and the refund was not processed, we have initiated the refund and it will be back into your account in another 3 to 5 business days.

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Shez

ShezIllawarra, NSW

Excellant service and products.

published

Always great service and excellent products.i have also just had an issue with a missing item in my order and the issue has been resolved very quickly with awesome customer service..

Product Quality
Shipping
Return Claim MadeYes
1 comment
OzSale
CS M.OzSale

Hi Shez, ,thank you for taking the time in writing this review. We are so glad that you are happy with your shopping experience with Ozsale. Your feedback and support is highly appreciated!

May Jor

May JorPerth, WA

  • 5 reviews
  • 5 likes
  • Verified customer

Car Pride Boot Fresh Car Air Freshner

published

Bought an ugg boot look berry scent air freshener for my new car. Even paid $10 postage so $13.00 all together. What a disappointment when I finally received it. No smell, absolutely nothing!
Contacted Ozsale who said they will contact supplier and get back to me.......still waiting 2 weeks later so contact them again, same answer. I get the feeling I am being fobbed off so do not buy these boots or you will be disappointed and ignored like I have been.

Product Quality
Shipping
Sizing True to size
Product Appearance Not as advertised
See all answers
7 comments
OzSale
CS M.OzSale
May Jor
May Jor

38449003

OzSale
CS M.OzSale

Hi May, thank you for providing us the order number. It appears that the investigation is still in progress. I have chased this up with our relevant team today to solve the issue for you and I'll keep you posted as soon as there's an update.

Super annoying

Super annoyingSydney, NSW

False pricing - Superga 2095 Pluscotu was advertised as $40.99? EXTRA 15% OFF $34.84 . Yet charged $69.00 + postage.

published

Very misleading pricing. False. No explanation given. I have ordered through this site to purchase same brand. Always fine until now. The site made such a highlight of the discount but did not deliver on it's promised advertised price.
Superga
Superga 2095 Pluscotu
$40.99?
EXTRA 15% OFF
$34.84
You have $10 of vouchers or promo codes available

Product Quality
Return Claim MadeNo
1 comment
OzSale
CS M.OzSale
Willi

WilliNorth West, QLD

  • 5 reviews
  • 1 like

great website,

published

Get exactly what I order, original products with the brands recognized quality, no faux products. I use Ozsale as I live in an isolated community with limited choice in the main street.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
OzSale
CS M.OzSale

Hi Willi ,thank you for taking the time in writing this review. We are so glad that you are happy with your shopping experience with Ozsale. Your feedback and support is highly appreciated!

Mals

Mals

  • 2 reviews
  • Verified customer

Perfect for online shopping lovers

published

Ozsale is excellent. I use the iPhone app which is so convenient and very easy to use. I like the variety of sales available. Sometimes postage takes a long time but usually it's OK.

Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
OzSale
CS M.OzSale

Hi Mals, thank you for taking the time in writing this review. We are so glad that you are happy with your shopping experience with Ozsale. Your feedback and support is highly appreciated!

Page 1 of 500

Questions & Answers

Melody H.

Melody H.asked

Hello. Can you please let me know if I can cancel order 31696246. Kind regards, Melody

2 answers
New Man
New Man

why is that ???, can you please email me the order details ?

OzSale
CS M.OzSale

Hi Melody, As requested, we have processed your cancellation request in our system. Your order will be refunded via your original payment method. Please note that once processed it can take up to seven business days for the money to appear back in your account. If you require anything further, please let me know.

Suzanne Kington

Suzanne Kingtonasked

Hello enquiring about my order, no: 31686116, 2 x arrow trinket boxes. My email address is [email address removed]

1 answer
OzSale
CS M.OzSale

Hi Suzanne, thank you for your message and I am sorry for the delay of your order. Please be advised that, we are currently waiting for the stock arrival from our supplier. Once we receive the stocks, we will pack and dispatch the goods for you.

MaryJoy M.

MaryJoy M.asked

How do I know if my order is cancelled? And when can I get my money back?

1 answer
OzSale
CS M.OzSale

Hi MaryJoy, thank you for your message. Could you please provide us your order number and I will check the details for you. Looking forward for your reply.

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