Purchased Moosefield sandals on special deal extremely poor quality glad l didn’t pay full price!!, big mistake should have stuck with Birkenstock’s hoping l get a refund as the service was poor. Long waiting times and little correspondence which seemed to be the biggest complaint on their website.

This is such a great site for shopping all sorts of goodies!! Super user friendly and easy process. So happy with my purchases and at such great prices. Massive deals on this site. Thank you OzSale - there's really no where else you need to shop online.

Ozsale have Ralph Lauren on the website, never seen it before and just bought a T shirt and shorts. Notic they also have designer sunglasses as well that look OK

I bought my kids a bed frame from Ozsale and I specifically chose to purchase from them as they had a delivery date of 5-7 days. I received only one small part of the bed frame within that time and they said they have no idea where the other parts are. I then asked for a refund so I can buy my kids another frame but they won't provide me with one so now I am stuck with mattresses that I bought my kids with no bed frame because of this horrible company. If you don't provide the product then provide a refund. Never ordering from them again!!

I have order a office chair from this site and it come faulty. I assk for a replacement and what they offer is 30$ of gift card. They took so long to reply my message and there is a vauge promise of when they will get back. I would never recommend to buy anything on this site again even though the price is very competitive. The customer service is terrible. No email contact. Everything has to do through a chat on the webste which I have to check everyday to look for a respond. And the respond is extremely slow and not helpful.

I purchased a prelit Christmas tree october 26 it arrived damaged i asked to return the tree most messages ignored i was offered a refund 10 days ago and still no refund its been 4 weeks still? i have no tree and no money very disappointed ☹️ Order 31958618 Update.. After being told i was given a refund they have retracted and now offered me 50% off after i already declined that offer weeks ago how long will this go on for????

I purchased a prelit Christmas tree october 26 it arrived damaged i asked to return the tree most messages ignored i was offered a refund 10 days ago and still no refund i have no tree and no money very disappointed ☹️

I have a number of items I would like to return but there is no way I'm paying for all the return costs for all my items I want to return. I spent over $2000 on ur website... The least you can do is send me 3 barcodes to do my returns... The rug will take up one return on its own... I still have 10+ things I want to return. On a previous order where I had heaps of returns I was sent 2 barcodes from ozsale admin to use at post office for my returns. I would hope you can send me 3 more... I'm still waiting to return after 2 wks!

Love OZSALE... It is so easy to navigate the store and find the things you want. I am extremely satisfied with the range of products on OZSALE. The quality of the products on OZSALE is exceptional. In regards to speed and quality of delivery I always receive items in a timely manner as well as packaged professionally. Well done guys... keep up the good work!

Don't ever expect to get a refund....started out speaking to a nice guy but ended up with a not very nice one who just won't give me my refund

Have ordered previously from OzSale and whilst items were fine as far as quality goes in my second order, which I placed on 18 November 2020, the money was taken out of my account instantly. I cancelled this order within minutes of ordering and it is now 21 November 2020 and my bank account has still not been credited with the full cost of the order I cancelled. Will never use this company again.

I made a small purchase (have learned not to spend up big as 'bargains' end up being unavailable)
two lipsticks & a hand cream. Well, what do you know, both lipsticks are the wrong colour - (not just different because of computer screen etc) but not what was actually ordered. Too difficult to deal with this company, they can't even get small orders correct. It's such a rip off !

Bought an item at 7pm, realised not correct tried to cancel it and received a message just 10 mins after purchase saying that as order was sent to company that is supplying it, they could do nothing, and I had to return the item once I received it, this all happening in the space of 20 mins at night, no way of contacting this company via telephone, and further messages ignored.
Very disappointing service, for an issue that could have been easily remedied.

Despite having this ongoing, I have been told that they have sent the item out. I am astounded at the lack of service from this company.

I placed an online order on the 7th November. the money was promptly taken form my account. But there was no acknowledgement of my order and no details of delivery. So now after reading the poor reviews I am wondering if I have been scammed!!!!!
And the shipping charge was not indicated anywhere on the sit excessive for a product form Sydney to sydney

Ordered stock online, paid in full and order was confirmed. After two weeks I was told the stock is not available. They rely on third party suppliers so you don’t have any guarantees that you will get what you’ve ordered. Pathetic sales and service especially if buying gifts for others and then you find out you’ve wasted weeks of time and you have to start from scratch and buy elsewhere. Recommend using another more reliable company.

The dress I ordered is nothing like the picture, the quality is not good. The size isn’t true of the labelling. I suppose you get what you pay for, will never recommend Ozsale. I didn’t want to give any rating but my review would not be able to be submitted.

I love the different sales available everyday. Ozsale is very easy to navigate. I recommend Ozsale to all my friends. They have excellent communication, letting you know what is happening to your order in real time. I have been a member now for over 10 years and in that time have only had a problem with one item I bought, when I contacted Ozsale they did everything they could to help me . Thank you.

So much rubbish on here! Sizes are usually way too small, due to products being made in China - certainly not the high end products they’re made out to be. The sizing guides are general and not specific to each brand.
I’ve had wrong products sent so many times.
Wrong colours sent. Completely unreliable. The original price is a joke too - a bit of googling clears that up.
Deleted the app.