During the period between October 7th, 2017 and November 30th, 2017, OzSale offered one random OzSale reviewer the chance of winning a $500 OzSale voucher. This was to encourage their customers to write about their experiences with OzSale, be it positive, neutral or negative. It is possible that a review below was written by a customer that received this reward.
Just what I wanted
The range of products is very extensive. And the qualuty of the items is exceptional.
I am completely satisfied with every product I have purchased from Ozsale. The price of the different products I purchased was very reasonable...especially considering the wonderful quality of each one. And the packaging provided for delivery was very well done. I found it quire easy to go through the store and select which products I wanted.
How the fund will be ?
I ordered 4 rings.Tree of them came in one order and one was separated in another order. So when I ask for refund I had to post them twice. My question is how you will refund me Taking into consideration that I paid over paypal and could you please send me the postage costs as well.
My returning numbers are RT1686664 , RT1686346.
By the way I received two emails says that you have processed this yesterday and I will be refunded via my original payment method.
Thanks for your help.
The Worst Customer Service Ever
Please save yourself the hassle and DON'T order from this company.
I ordered a pair of sunglasses last week that they don't even have stock of and of top of that refusing my request for a refund.. They are insisting I wait for stock to arrive to the US.
Contacting their customer service is also very painful.....Unacceptable service and I won't be shopping with them ever again!
I am in awe
I made an order on 10th of March, delivery to my door this morning, 19th, product and service fantastic, easy to find, in store, satisfaction all round is five star.
Lovely Linen Skirt
Great site to work with, love your choices available. This is my 2nd linen skirt to be ordered off your site, just love it, great fabric wonderful value for money.
Enjoying shopping with them for a long time
Great range of products, good search functionality which was added recently, you can now buy products from different sales. nearly all the products we ever bought met or exceeded our expectations! On one occasion the product was sold somewhere else and I was refunded, on another case auspost misplaced the parcel.
Nothing like the description
Advertised as a leather wallet received a vinyl copy cat, store was easy to navigate product wasn’t as described, very unsatisfied with wallet purchased won’t use Oz sale again not recommended, postage was delayed by weeks
love my shopping
Since finding this site, have purchased many items, good quality products with good pricing and postage. Easy to navigate site, a great range of products, and often postage included, happy!!
Item not received! I will NEVER use them again!
They will not respond to any emails and they do not have a phone number. They where quick to take my money! WARNING DO NOT USE! I received an email when they took my money but no contact since!
Love buying in here its quick and easy and delivery is just as good...so happy buying in here
Can't say a bad thing at all ..... very satisfied thats y i always come back.again and again...fast delivery and always happy with my order.free shipping happens with my orders..Love it
very happy with Ozsale
Always enjoy my shopping time on Ozsale very happy with the delivery time and the flat rate postage cost. Nearly all the products are good quality. Have had positive experiences with returns and refunds etc.
Item never received and customer service ignoring my messages
I made a purchase on the 09/01/2019 for a $543 moschino wallet. I expected delivery around early feb but nothing arrived. I contacted customer service and they said they were going to chase it up. A week later heard nothing so contacted them again and now still nothing. Worst service and lost all my money
I have bought clothes and shoes off Ozsale that I would not have been able to buy for much cheaper than they normally cost love this site shopped here a lot those sometimes its hit and miss as to if you get goods as they come from all over the world and shipping and packing can stuff up but still can not beat prices and it great quality stuff
I ordered a Christmas present for my sons. It was a guitar and the accessories arrived and the guitar never arrived. I have been trying to get my money back for over 2 months. They have even deleted all my prior correspondence with them. CROOKS stay away from them. Really sad - they don’t care that my 10 year old didn’t get his Xmas gift.
Everything I expected
My first order..... italian made handbag (coming from overseas order). It was everything I expected and arrived today in perfect condition. Totally happy!
An email was promptly responded.
Found sourcing items through filters a bit difficult.
I have ordered two more items.
Was really disappointed with products received, of the four products ordered only one item was correct, being it was what I ordered. The remaining three products were different colors/patterns to the ones I had ordered. It appears that the colour I ordered was sold out & they just substituted the order with another colour/pattern!
Very disappointing! Will not be buying again from this website!
We purchased a CleverSpa for $599. It is a fairly good unit, however, there is no back up for filter parts. The distributor in the UK was contacted, and they advised me to contact OzSale. OzSale then sends an email stating that they do not intend to restock on “flash sales”. That includes parts they DID have in stock.
Word from the now wiser purchaser, DO NOT purchase large sale items that need parts.
Just keep to the cheap stuff they peddle.
Some great designer mens accessories
Always worth checking out the website, some amazing brands with massive savings. I purchased some mens accessories from Bally. Also bought Nike, Adidas, Reebok tops and trainers in the past
I am really very frustrated about my item I received. it was damaged. shopping is a happy thing but not from ozsale. It wastes too much time, effort and money. I will never purchase from there forever. It was really terrible online experience. Discount price but low quality item and service.
Sent me a very poor quality product and now I have to pay to send it back
Ordered a high quality doona cover from Ozsale, from their website “The beautiful designs are of incredibly high quality and are available in an array of irresistible hues“, my doona cover arrived 5 weeks later, was of very very poor quality fabric, with poor stitching, I contacted Ozsale with my complaint, and now I have to pay to return the sub standard product, not worth it, I will send it off to the op shop, won’t deal with that company again, very disappointed with the quality of the product and poor level of service
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