Kogan SmarterHome G60 Robot Vacuum
VerifiedMPN: KAVACRBG60A2 reviews
- Weekly
Useless and not efficient!! – We’re not happy with G60. It’s very noisy and not efficient. The mapping is useless and often can’t find its way back to the charging station. We bought it in November and doesn’t use it very often. Today it stops working for some reasons. We’re not happy at all!!
Purchased in at Dick Smith.
- Product is used: Weekly
- Pet Owner: Yes
- Floor Type: Carpet and Tiles
- System Errors: Often
What a piece of junk – Does not pick up anything on hard floors more than dust or hairs. Side brushes get mangled after first use, and seem to just push stuff around. App is clunky and doesn't see device if you connect on 5GHz at home - vac only connects on 2.4GHz Low suction. Random cleaning track is annoying and inefficient. Didn't risk trying the mopping function. Save your money and buy a Neato or Roomba.
Hi Dave, thank you for letting us know about your experience.
We are sorry to hear that you are having issues with your vacuum.
If you have not already and you have any questions or concerns about your products, please contact our Help Desk for technical and warranty assistance here: external link
Thanks, yes, have already been dealing with Kogan support. Didn't do much to try and keep me as a customer tbh. A $20 credit will only buy so many replacement brushes. Should of just bought another Neato.
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Hi, thank you for letting us know about your experience. We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality products at the best prices for our customers and we stand by them.
Our Exclusive Brand items are all covered by a 14-day Change of Mind return policy, which you can read about here: external link
If you have not already and you have any questions or concerns about your products, please contact our Help Desk for technical and warranty assistance here: external link