Kogan 2.0L Premium Stainless Steel Bread Maker KAPRMBRDMKA

Love it – Love it got it yesterday and love it was so easy to use Show details ·  1

It Walks Off Your Benchtop! – I'll preface by stating that my previous breadmaker was a 15 year old Kogan. Heavy, stable. It had given excellent service and worked well. Note I use that machine mostly for dough preparation only. I prefer properly shaped loaves baked in the oven. Unfortunately a mistake in my kitchen saw the end of the old Kogan machine. I replaced it with… Read more

this one, which I'm finding nowhere as good as the earlier model. In fact, it is almost useless.

1- I often make heavier dough rye breads. The breadmaker is so lightweight that, when kneading, it will literally walk off the bench top. Currently I'm holding it in place with a couple of bricks, FFS.

2- There is no cancel or reset. If you make a mistake with menu selection you cannot immediately reset once start is activated. It seems all that can be done is to unplug the machine at the power point and wait 15 to 20 minutes.

3- The fruit and nut dispenser is too small for my needs.

I cannot recommend this machine for anything but maybe the lightest of doughs.

Underrated Bread maker – I have used Kogan bread maker for around two years and found it to be surprisingly good. Before purchasing I read some mixed reviews, some excellent and some poor. At the time my bread maker had expired and I really didn't have the money for a replacement. In the end I took the risk and bought the Kogan. So far it's not disappointed making some… Read more

pretty decent bread. Has quite a few settings for a variety of bread recipes but I usually stick to the fast loaf setting. Agree with others that it's a noisy machine. After reading some of the other reviews here I feel that I may have been fortunate with my experience. However I have the money now to purchase another model but have been waiting for the Kogan to expire but after two years it doesn't look it's going to.

Do not buy this unit - It will disappoint you – Edit (2). After emailing 6 times to one customer service person, and twice to another, and sending the customer service person my ACCC complaint along with a screen cap of the fines and complaints issued by ACCC... they offered me a refund because they didn't want to lose a valuable customer. The refund came through just now, for the full price… Read more

and the postage. See pictures. This is a review on a product not the company but now I am going to write a review on the company in another review.

------------original review of the bread maker------------------------

I will start by stating I am a Trade qualified baker. Im 54, done my back in so a bread maker seemed a good idea (I get a really sore back standing for 20 mins kneading dough). I was aware a machine cannot do as a human so I was prepared for some variance. However.. this machine is not compatible with how bread is made in Australia. In Australia all bread is generally what is called "no time" meaning it is mixed, 5 mins rested, shaped, raised (proofed) then baked. Its a fairly quick process. This machine poorly mixes (I had to pause it to finish the mixing as it was not even close), then it raises (proofed) then it knocked it back (this is not done in "modern bread making" effectively ruining the dough. Then the dough has to rise again which it will struggle to do as the gluten conditioner added to no time dough (and in all supermarket bread mixer pre mixes) conditions the gluten all the way. A "time dough" is different again and that is half mixed, raised for 4 hours, knocked back, raised for another 4 hours, knocked back and then shaped raised (proofed) and then baked. Further.. the recipe section of the book is crazy. I Challenge you to taste bread made with 1% salt to 3 % salt. See the difference and taste the difference. This is a normal bread recipe by weight Bread making flour 100% Water 55 - 68% (depends on flour) Yeast (wet or dry, anywhere from 1% to 4%). Salt 2% EXACTLY Sugar: optional. 1% will help the yeast, 2% adds some color to the crust. Fat: optional. Bread gluten conditioner (also called Bread improver) 1% (normally).

This machine is garbage. It will not make bread correctly. I tried several settings making 500g flour each time (Seems to be the max). Bread is always based on flour weight and in western nations, is based on "no time" dough. Different doughs like "sour" and "timed" dough require variance depending on what sort of sour dough or the rising time you allow a "timed" dough. Im not going to even try that with this machine because the recipe I do is nothing like they share. Making bread is always by weight not be teaspoon or cup measure. Water is 1kg/Lt so water weight can be expressed as mls or grams ie 260grams = 260 mls. That is the metric system :-) This machine is just a confusing mess and I am sending it back. Try another brand just not this one, and check with the manufacturer that they state "no time" and use pre packed bread mixes with the added improvers etc. That way you know it has a good chance of being the correct machine for the country. As a baker.. if I cant get it to work.. then a novice will have zero luck.

PS Attached some pictures. For this I chose setting 1. Soft white. I set it to the max size loaf (500g flour) and set it to dark brown and I also put 2% sugar in it. I used an entire sachet of yeast.. at least 4 grams, and of course.. exactly 2% salt which required me to use my jewler scales for a 500g loaf. Remember I even paused it to help finish it mixing for 3-4 mins.. this would have been worse if I had not done that. This is a dense heavy loaf. The color is as it tastes.. over proofed and knocked down when it should have been left alone. The crust is hard, color clearly not dark, and grain - dense and rubbery. I would be embarrassed to serve this to anyone. These are going to my chickens.

Edit: I received a reply from their customer service team. Note there is no longer any way to contact them by telephone. No way to discuss. I have now threatened to take them to court. As I live in QLD, they will be required to attend a queensland informal hearing at their own expense. Here is their reply.. notice it is illegal under Australian consumer law for a product that is faulty or does not perform as advertised. Refund is the customers option and they must pay for return. PS I Tried to toast that bread it made today. OMG it was like eating a Journey bread. It was rock hard. This machine cannot make bread. Trust me, Im a trade qualified baker. -----------------8-<-----------------------------------------

urth A (Kogan.com Help Desk)

Sep 9, 2020, 11:17 GMT+10

Hi Brett,

Thanks for your email.

I can imagine how frustrated you must be feeling, let me see what I can do to rectify the problem.

As you have contacted us within our 14 day period, you can certainly return your product for a Kogan.com account credit under our Change of Mind Policy.

So that I may process your claim promptly, can you please provide:

The product's Serial Number if applicable

Photos showing the product in its current condition. You can attach any images in your reply email

Once I can confirm this information, we can then send you the relevant return instructions including some options for returning your item via post or courier.

In line with this policy, you are required to return the product at your own cost.

Please don't return your item prior to receiving your Return ID confirmation.

Once we receive the unit, it will be checked into our system and you will be notified via email.

Upon confirmation that the unit is undamaged and in a reasonable condition, your account credit will be processed.

Please let me know if you have any questions throughout this process. Kindest regards,

Gurth A Customer Care Team

Good Price But That Comes... At a Price – It was pretty cheap and at first seemed like she good buy. Despite being VERY loud it did the job. But after a bit over a year and maybe 60 uses the clip that retains the shaft for the stirring paddle has broken so now the bread pan leaks and the paddle has worn off the non stick coating inside the pan (I guess we ate some of that, before we… Read more

noticed - I hope it's not toxic). Kogan won't fix or replace the bread pan, and the unit is useless without a bread pan so in the end it cost us around $2.50 per use/loaf. Should have just gone to Coles for bread. Don't buy one of these.

Great bread but questioning the quality after some use – I have mainly used the Laucke premix and this machine makes a beautiful loaf with the bread baked perfectly. Unfortunately, after only 2 months use using it once or twice a week the non-stick coating is coming off the mixing paddle. I noticed this when it started to pull a big chunk of bread out when tipping the loaf out. I now can’t use it as I… Read more

do not want little pieces of non-stick coating in my bread... I’m also wondering how long the tin will last before it starts to deteriorate?? Due to it being non-stick I have never scrubbed the parts and soaked if the paddle was stuck. Have lodged a claim with Kogan but no outcome as yet.

EDIT: Kogan Customer Service has been fantastic and sending out a replacement machine. Hopefully, it was just a faulty coating and the next one lasts as this machine is a great bread maker :)

Good Machine, lots of settings, Great price! – My Breville bread maker died and it was more expensive to buy the mixing pin/clip, so I bought this bread machine. I use my machine every Friday for homemade pizza and make bread regularly so I need something reliable. After using this new machine, I have to say I am very happy with it. I always use the same bread recipe as the last machine and… Read more

use the french setting. The bread turns out better in this machine! Only thing I fine disturbing is when the machine starts banging to release the nuts or seeds from the dispenser.