|Category||No Annual Fee Credit Cards|
|Additional Cardholder Fee||$9.00 p.a.|
|Contactless Payments||Apple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay|
|Rates & Fees|
|Purchase Rate||20.69% p.a.|
|Cash Advance Fee||3%|
|Annual Fee||$0.00 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$4.00|
|Interest Free Period||55 days|
|Cash Advance Rate||20.69% p.a.|
Yby Jill on 5 May 2022
Liked it better when I received rewards as I used to get the gift cards that could be used at Myer or JB hi fi. Even though there was a small annual fee it was better. Now they have no rewards but have dropped the annual fee. I do like how you can pay for purchases in 4 interest free instalments so that is a plus. The international fees are high if buying online
What A Bunch Of Bottom Feeders.
My wife mistakenly transferred some $1,500 to her Latitude Infinity Rewards Card on Monday last week instead of to another credit card which she was paying several days early.
She called Latitude straight away and was told to call back in a couple of days.
She called again on Wednesday and was told that her money would be refunded in a few days.
She called once again yesterday and was told that it would be back in her bank account by today.
Her Latitude account shows that they received the payment on Monday last week and supposedly refunded it ...
Are they TRYING to get rid of customers??
I have had the Latitude Infinity Rewards card since Latitude took over the Myer credit card. I was extremely happy with it initially and would pro-actively recommend it to people, because I truly believed it was great value. The rewards programme was fantastic and I made a point of paying all bills via Latitude. However, they then announced very peremptorily that they were abandoning the rewards programme under the guise of "good news no annual fee!!", which I felt was taking us as being very gullible. It clearly wasn't to the advantage of c...ustomers. I'm writing this review today because I've just been advised by Latitude I will no longer be able to make Bpay payments with my Latitude Infinity card. Which makes me seriously ask, "are they TRYING to get rid of customers"?????
Credit Card is good if you don’t want rewards
Liked it better when I received rewards as I used to get the gift cards that could be used at Myer or JB hi fi. Even though there was a small annual fee it was better. Now they have no rewards but have dropped the annual fee. I do like how you can pay for purchases in 4 interest free instalments so that is a plus. The international fees are high if buying online from overseas.
Pull the rug from under you
I used to have a Myer card before it was bought out by Latitude Infinity. Only had a few minor issues with the card with them charging me wrong fees which was easily corrected. However, when my debit card was hacked and money stolen and my cards cancelled this card was a lifesaver. I always paid my annual fee on time, no issues.
Recently got notified they were cancelling the Rewards program. They claimed it was to be cancelled on Nov 21, than it stated the 19th and the points had to be redeemed by the 23rd. Done. 2 of the 3 gift cards have arr...ived thus far. However, as my card was due to expire this month I noticed being the 29th no new card was sent. Called them and got transferred to their outsourced team in India and was notified that due to not using my card enough (???) my card has been cancelled. As we have all been in lockdown on-and-off for two years with no income, the credit card was used sparingly so not to accrue debt. However, I have begun using it again now the country has reopened and now I am being told from tomorrow the card cannot be used anymore. I was not notified of this decision, I was not "warned" that if I did not use it, it would be cancelled. Just cancelled like that - right in the thicket of the Christmas season. Not to mention having them cancel my card affects my credit score, making it difficult to secure another card despite the fact I pay my debts and annual fees. Fine for local purchases but not recommended for international use either in person or via PayPal. Very high international charges.
Rewards program removed on short notice
Rewards program removed on short notice with earning stopped on 19 Nov 2021 and redeeming stopped on 23 Nov 2021 with no compensation offered, highly unethical and probably illegal ; I will be making a complaint the Financial Ombuddsman.
Great follow up ,
Great follow up , had a phone call ,30 minutesafter I made an online purchase with a company I hadn't used before ,nice to know you have my back ,as for rewards , don't know how to access them
- Everyday Expenses
- Online Shopping
So far so good after a year
Pretty good in-terms of receiving rewards points per every dollars. Monthly insurance protection cost does add up, specially for general household amenities ie electricity, water bills. As you wouldn’t expect to trigger your insurance for those services. Customer service isn’t the greatest compared to other credit providers. Unless you get someone locally who can understand your needs at the time. I wouldn’t use this card overseas as it would lack a lot of service that I need. I would look at their other credit card 28 degree for overseas purchase. Better exchange rate.
I changed to this card for the rewards and was not disappointed. Has got to be one of the best reward return rates around.
2 reasons I did not give it 5 stars.
1. Can only get one additional card
2. The website and the app need to be more in line. The app will show more pending information for a transaction whereas the web site just shows the name of the person who's card was used.
Other than that great card.
I use this card for practically everything I purchase I find it so useful
I usually only check my points a couple of times a year and am surprised how quickly the points add up. It is easy to follow the prompts to redeem
This fulfils my requirements. Thank you.
I am very satisfied with the awards available to me, but have not a wish to avail myself of them at this stage. Perhaps in the very near future I will have a need to do so.
convenient way to shop
Convenient way to shop. However disappointing that you pay an annual fee and still charged an additional credit card fee when you make most major payments. Seems like you pay a penalty for having to pay by card.
Reward $1 for 1 point is good to enjoy shopping more with this card easy playing bills. I haven’t try to use overseas yet but will do when the next travelling.
The reviewer stated that an incentive was offered for this review
This card is great especially if you can afford to pay it off each month! $1 for 1 point rewards = bonus money!!!
I love the $1 for 1 point as I have managed to score many gift cards which is like "free money" so works well for me and how I use my credit card.
It’s a very helpful card it can get me and mostly my wife lots of good stuff she is the secondary card holder and very happy with it only I don’t know anything about rewards and how to use them otherwise all good
Questions & Answers
Does latitude infinity rewards platinum card cover travel insurance when used to purchase air tickets
I had apple pay working on both my apple iPhone and iWatch until I changed phones. Ever since and for at least 3 months I have been trying to get it working on my new phone. Latitude have been contacted by phone at least 8 times to try to get the matter resolved still with no resolution. Cards with 2 other banks have been setup successfully without problem. When can I expect a resolution?
How to view products using credit card points
Get an answer from our members and Latitude Financial representatives
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