Laverla Anti-Aging Cream
62 reviews
- Dry Skin
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- Normal Skin
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- Sensitive Skin
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- Combination Skin
This is a scam!! Tanya 2019 – In complete trust, I paid the $5.95 for the risk free trial pack. This amount was taken out on the day and I received my product!! I have not authorized any other payments to be deducted from my account. How dare you withdraw 2 other amounts of $139.00 in October and $145.00 in November, when I had no idea or notice of this happening? How can you… Read more
justify charging 2 different amounts? Makes you a mob of thieves. Please note you will no longer be able to tamper with my account.
Another scam :( – Just another scam :(. If you've bought this product, alert your bank at once and try and get hold of the 'seller' to cancel any further deliveries (good luck). But make sure that they cannot take any more money out of your account. November 11th 2019 Update: Cream okay, but can't see any difference after use. Am battling to get hold of someone… Read more
to cancel further shipments.
No changes so far. Want to discontinue the recurring order that might have been put in place. Not even sure of the cost of the product as it arrived with no invoice. Please, someone, get back to me.
Scam Scam Scam – Shame on you. Hope you sleep well at night. So annoyed it took me so long to find out what theives you are. Hope you get your just rewards. You ruin things for those who are running a genuine business Show details
Reviews with attachments
Huge Scam – Don't order this product, its a nightmare to stop. On Wed, 10 Apr. 2019 at 4:06 am, FROM:cs@averlaskincare.com <cs@averlaskincare.com> ONLY After I wrote SEVERAL emails, texted, called to dispute the charges; over $950.00 debited against my card without my knowledge or consent. I agreed to a trail sample only, informed the company several times… Read more
I didn't wish to receive the product as I wasn't impressed with it, faulty dispenser, low quantity. I returned all subsequent products to the warehouse in Sydney from where it shipped from.
I've notified the company several times via phone, text and email of my decision not to order the product and it's always ignored. They have charged approx. $300 each month for the past 3 months. The company's refusal to acknowledge my correspondence, and to stop shipments has caused me great angst and left me short of funds to pay bills. I had no choice but to contact my bank, cancel my card and lodge a complaint.
I've requested a full refund because it clearly looks like others have been trapped by the same "pay shipping only trial" they're not oblivious to what the scam is.
I canceled within the obligatory 14 days free trial period, and subsequently thereafter.
TODAY 10/4/2019: I telephoned the call centre (number provided in email from cs@averlaskincare.Com the unit is located in the usa). I could clearly hear operators in the background telling other victims of this scam, "The products cannot be returned ma'am" & "Terms & conditions state you're signed up until we're notified to cancel the shipments". However the operators can never find the account, can't locate any history off prior calls in their system by either zip code-name-email address-or last 4 digits of debit card! Therefore they can't cancel your orders.
To add insult to injury, the CSR at the call centre (who handle order processing for over 500 bogus online companies) basically stated she's never been stupid enough to fall for putting her credit card details online to purchase anything, so more fool me. Shame, shame, shame!!!
Recent reviews
I Would Like My Money Back That You Scammed Of Me, With Out My Authorisation. Thieves, You Belong In Jail – Just pay $5.95 for postage only for your free trial offer. Lying crap. You stole, that's right, you stole!!!$273+ from me. Avoid this company at any cost people, they are scammer, they deserve a zero rating. Show details
Lavere a rip off, total scam – This is a scam. I ordered the free cream trial and have been billed 7 times a total of $973.00. Do not agree to a Lavere free trial, this company will rob you. Show details
Scam scam scam – Purchase trial offer for $5.95 company debited my debit card for $139.90 straight away without authority the only authority was given for a purchase of a trial being $5.95 which was also debited. These company should be stopped and charged for there deception and jailed and for the show The Shark is associated with these people they should be charged too. Show details
Spam. Do not spend your money on this – Fake product. They will charge your credit card again and again and you won't get the product. This is spam and needs to be reported. If you don't believe me Google it. Show details
Angry customer – Agreed to FREE!, sample, which I received, did not agree to 3payments coming out of over $139 each all with in the following 3weeks, have had to cancel my debit card to stop it!!! Cannot get in touch with them! Show details
This is a scam - they are still taking my money and at full price! – I got this as a trial and now cannot seem to stop them from sending me cream and charging me the full price. I have repeatedly asked them to - but have no responses. Any advice ? Show details
Scam charge for something I didn’t agree to – Ordered sample for $5.95. Now have been charged $139.95 for nothing. Not happy. I did not agree to get any more. The cream has made no difference to my skin so would not buy any more. Show details
L'AVERLA – Only wanted to pay $5.95 postage, got slugged $139.95 for I don't know what. Will not be ordering anything online again. Once bitten twice shy. Scammers and Scum bags. No more Show details
Find out how Laverla Anti-Aging Cream compares to other Anti-Aging Products
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Definitely a scan – I tracked it back to the source when the money was taken out of our bank ! The numbrr in Los Angeles is 20275374196. They tried to offer me half price etc etc. such a load of rubbish. Won’t be trapped into this again. Show details
The product sellers are set up to scam the product is cheap and nasty – Westpac banking notified me immediately after singing up to this trial. Westpac have blocked the transaction for me. Contact your bank ASAP for help !!! Stop scamming people .... Life is difficult for us all .. Show details
WARNING – Like all the other people who have been ripped off, I ordered samples and paid the postage however when I received my credit card statement they debited my account for 2 products which I have not even seen, the amount totalled almost $300. I rang them by phone and it was a Call Centre, they said they could not find my account and told me to… Read more
contact my bank, I contacted my bank who seemed to know what was going on but said they are unable to help me. I am not going to give up though especially as the bank advertises they contact you by phone about foreign transactions.
SCAM!!!!! Haven't tried it hopefully they've cancelled order.! – First and last time buyer of products of this nature online. If I want anything I'll be using ebay instead. I feel much safer there. I have now cancelled my credit card and the fraud squad. I'm only stuck with $5.95 ph. I have emailed them to cancel order, so hopefully I got off really lightly. Big lesson though. Good luck. Show details
Scam – I have received this product, I got scammed and now I can't cancel because they are no where to be found, they have debited my credit card $280.00, for the last 5 months. If this is happening to you cancel your card. I sent an email, no response, I called the number on the dispatch note and they have never heard of me I don't exist but my card is being debited. Im so angry now I have to go through the hassle of cancelling my credit card again. Show details
RUBBISH – There is no difference and I tried to cancel and they then send another order. I was left waiting on the phone and it rang out. I have sent another email still no reply Show details
I too got scammed!! – Thought I would trial a "Free " sample of L'Averla anti aging cream. Details of credit card were provided for postage costs. I received the product which I didnt like and noticed a small deduction made from c.c that was for postage. A month later I received another jar and they charged $144.10. I told them I didnt want the product and questioned… Read more
why they debited the account. They advised that I had to notify them re cancellation, otherwise they would continue sending product and debiting account. I cancelled the account via email but not before they made another deduction for $150.23. They now refuse to answer my emails and I have had to cancel credit card. The product irritates my skin and I am over $300 poorer for the privilege!!
Scam, Scam Scam!!! – I took advantage of the "Free Trial" of purchase for the cost of freight and purchased the face and eye cream for $5.95 and $6.95 respectively. The products arrived and I was able to try the face cream which made absolutely no difference to my skin and in fact was not as good as the $3.95 one I use from Aldi. The plunger on the eye cream did not… Read more
work so I have not been able to try this one! I emailed L'Averia and advised I was not happy with the product and did not want to receive any further products. I received a reply from them advising "they were ale to cancel my order (an order I had not placed) and gave me two different cancellation numbers as there were two products ! this was on 28 November 2018. To my amazement there appeared two charges on my bank account totalling $287.70 . I advised my bank and after about u weeks they finished their investigation and refunded the money to my account. On 8/3/19 there were another two charges $147.63 and $151.79 (totalling $299.42) on my bank account. I complained to the bank and was told that it was a civil matter between me and the supplier. The supplied had told the bank that "I am stealing a product or attempting to obtain a refund for a product I have already received". These people are making money by defrauding innocent people of their well earned money and should be stopped.
No difference at all! – Cancelled now for the second time and they are real scammers, they keep on taking money and doesn't even recognize their own order number when I phone them! Type of company #FBI should investigate! Show details
Find out how Laverla Anti-Aging Cream compares to other Anti-Aging Products
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IT IS A SCAM – Used this product and it is greasy and does not work. Paid for the trial and they kept taking money out on monthly basis. Rang them to cancel my subscription have paid 50% of last payment back ie $75. Had to cancel my credit card and bank said I could dispute but not likely to get money back as I was the one who put credit card details in. DO NOT DO IT!! Show details
Total Scam – This company is a tricky one, it tricks consumers (particular older women who are not familiar with buying online/or online scamming) to enter in their credit card details for just a postage price. What they do not say is that after 18 days you will be charged $140NZ for the "full cost" of the product, and then 30 days after that and from then on… Read more
monthly, which usually isn't spotted until after a credit card statement comes in. DO NOT enter any details because this is under the terms and conditions which usually no one reads. Fortunately for me I was able to not be too put out by having that money charged to me but I know that others really would rely on that money.
Scam..This company has taken almost $300.00 nz money from my credit card without authority – I purchased an initial trial promotion for $5.75, I received the product and tired for a week, I kept getting pimples around my chin and I am 50 years old!! So stopped using it. I just did a reconciliation on my bank account today and have found two further monthly charges in total accounting to $285.00 nz charged to my credit card! I have never… Read more
received any other products, nor ordered anymore. It is being investigated by my bank and I have now had to cancel my credit card :(( This is a con and beware!!
Evil, greedy, thieving scum bags – It’s a con. Check your bank statements carefully. Without agreeing to or signing anything, they billed me TWICE for a product I NEVER ordered. I have had to cancel my credit card. Also the ‘sample’ they sent me is horrible. I’m 51 and I got a HUGE pimple, the first in over 10 years. It’s poison. Show details
Scam!!! – I ordered the free trial and paid for the postage. Like the other women who weren’t aware I was debited twice for $145.00 and wasn’t sent any products! Not happy at all as my family missed out on groceries this week as I’m on maternity leave and that amount was put aside to pay for food, not a scam where I didn’t even receive the product. Show details
It’s scam – I ordered a trial but got $139 debited twice. I rang them and yes a guy answered the phone. I asked for cancellation but he kept offering 50% off next order and said he couldn’t give me refund as the product had been delivered which was not true. I contacted the bank to cancel the credit card and to submit a refund form. Fortunately the bank… Read more
helped me to get money back. Be firm when talking with them on the phone and ask for the cancellation number for reference later.
Total Scam & Rip Off !! – This company has deceived hundreds of women over the Xmas Holidays, ( me included !!) Their product was advertised on line as being promoted by Lisa Wilkinson. I, like many other women thought it was a ‘home grown, Aussie Company !! All you had to send was the postage to receive a sample of their product. I received their sample & it didn’t… Read more
appear any different to ALDI’s $8 product. I was totally shocked & angry when I checked my bank statements from December & found I’d had $288 deducted for another 2 containers of this ‘stuff’. I’ve now been on the phone to some poor women working in a call Centre in the Phillipines & being abused by ALL of us, very angry, scammed & ripped off people. I’ve informed them that I’m reporting their company to Australian Consumer Affairs. I’ll also contact my bank & cancel my credit card. This is the number you need to ring, be patient, be firm & demand ALL your $’s back. Phone 1300009417
Ripped Off – I thought I was getting free sample and then I was charged off my credit card I didn't even give. I have no idea how they got it. I have tried to call also a waste of time. Where can we go these people should be stopped. Two months later I receive a product I never asked for. I got charged $6.13 for nothing, then a charge of $144.10 for something… Read more
I didn't order, Please explain?Please call your Bank these people continue to take money. Cancel your Credit Card.
Also ripped off had money taken from my Visa card $275. Will seek legal advise – Ripped off had another $275 taken from my account. I believe this company is a big scam. Another reason I will not buy online again. Will seek legal advise. Please do not buy from this source. Show details
Ripped off – I thought I would try this product as free sample. Charge came off my card for postage but 3 weeks later charged for full amount $144.10 & $138.95. Don’t buy! Haven’t seen any change in my skin either. Show details
Scam - don’t fall for it – Complete scam as others have said - you’ll be charged $140 in a few weeks time off your card. Don’t fall for it! These guys are criminal - they should be charged! Show details
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