Reviewer Photos & Videos
Love this product
Loved the tightening affect my face looks smoother and softer, I would rather do this at home than have to go to a salon, great price, accurate description will be buying this again
Purchased in January 2020 for $100.00.
Ok! It does work. BUT it feels terrible on your skin, so uncomfortable. If you want to try, wait until they have a special of 2 for $99 plus a bonus product.
I love my wrinkles now. Hahaha
My Perfect Facial
Tried my first facial today as I just turned 50 and thought, what the heck, let’s give it a whirl. I’m not someone who fusses over my face. Wash in shower and that’s it. I find moisturiser too greasy but thought I’d give this product a whirl.
Took before and after photos and, to be honest, can’t see a difference but will see how another in a couple days goes (as it says do three first week, etc). Very easy to apply and instructions crystal clear. I left it on for the full 30 mins and, boy, does it tighten when it’s on. I felt hopeful as the d...eep lines either side of nose to mouth disappeared with its tightening effect but as soon as I washed it off, they returned. But hopefully after more treatments I will see a difference. Fingers crossed.
Purchased in December 2019.
My perfect facial
My perfect cosmetics customer service is fantastic. If you cannot get onto them straight away, they ring you back directly. The product comes from England so please be patient. The call back sometimes comes from England also. Highly recommend.
December 30th 2019 Update: I am a 69 year old female. My perfect facial definitely made a difference. I recommend. I am satisfied with the product
My face feels firmer and smoother. I seem to have less wrinkles. Although the product took almost a month to arrive, it is worth waiting for. Definitely value for money.
Purchased in December 2019.
I have used my perfect facial for quite a few sessions. And i really feel that it works ! Im lucky at my age 54 not to have many wrinkles but my neck skin is loose. It has helped firm it up.
My only negative which is a little sacrifice for the outcome is the sensation it has. I can only leave it on for about 8 minutes until the tightness is quite unbearable. Once the application is off my skin feels and looks good.
Purchased in October 2019 at My perfect facial for $110.00.
Paypal Rip off
Website Paypal account does not work it is a scam set up to get you to order on the phone. Should have known better and gone with my gut instinct when Paypal would work - I always use Paypal do not order on the phone from 1300 814 826. I was lied to on what offer I would receive. I tried to order 2 x 10 off facials on Black Friday i was talked into accepting a better offer of 50 off facials. When the pack arrived it was for 10 off facials and various other products that i didn't request. Do not be conned into talking to somebody on the phone. I will be contacting Paypal to see why their Icon is on the site and My Perfect Facial is misrepresenting Paypal as a payment option when it clearly isn't. Don't risk it.
Purchased in December 2019 for $179.00.
Undecided.... perhaps one of those people who just didn't get an amazing result
I followed the instructions for use but after 3-4 weeks I noticed no difference - to be fair my skin is pretty good for its age and its the wrinkles around my eyes that are the problem but you can't use this around your eyes so perhaps it was just a poor choice of product on my part.
Purchased in May 2019.
Ist facial great results so far!
I ordered mine from Priceline online with prompt delivery. I had my first facial last night. The product tightens but does not sting. No redness afterwards, just a plumper skin and some of my wrinkles noticably improved. Will wait to see what happens after 3 treatments.
Good Product - Bad Packaging
Shipping and Customer Service: It took 6 weeks for my products to arrive. The worst part was that I was continually given wrong information from customer service . First I was told it would be a week then another, every time I contacted them to try to get an idea I was told it would be shipped within a few days and it wasn't. I wrote a review on this website and it went to mediation and that was actually very helpful as I finally got some assistance.
Packaging: Hate the packaging. It comes with a bowl and a small spoon set to measure the produ...cts. You have to fill one with the gel and the other with the powder. Why they don't provide individual measured doses I don't know. I found after using 5 masks (from the 5 pack) I had quite a bit of powder left over. This makes me think that due to settling of the product etc. the spoons aren't measuring the right amount of product which I'm sure would influence the effectiveness of the product. Every other mask of this type I've tried (e.g. Hanacure, Zombie Mask) provides you with the components already measures in individual sachets, and small tubs or vials. It makes it sooo much easier. Results: I've experienced good results with this mask. Not the miraculous results that you see in the promo photos but definitely a difference. The results were subtle, but noticeable. It has lifted and toned my skin. I'm not sure how long the effect lasts for though. Conclusion: In spite of the issues with the packaging and trying to measure the right amounts, the product does deliver. It is expensive though so something like laser is probably a better long term investment with these masks used as an occasional boost.
My Perfect Facial
I am also using a small amount of Hyaluronic Acid and a Vitamin C Oil in conjunction with the MPF recommended program just for added moisture for my skin. I use my usual moisturiser prior to applying makeup and that seems to be working well.
Purchased in October 2019 for $119.00.
Red raw. Very minimal difference. My face feels like it's burning and this is after the process and the collagen cream.
I think I have been ripped off. Nothing like the tv demonstration.
Purchased in November 2019.
No customer service
No tracking link and no product disgusting customer service all the girl i contacted was interested in was upselling starting to believe this is not ligitament sucked in and paid the price won't be dealing with this company again lost money and product ????
Purchased in October 2019 at Direct online for $74.00.
Zero customer service once purchased
Ordered on the 11th October was contacted almost immediately to up-sell which I declined, my order was then not processed till the 18th..website states orders usually received within 3-5 days ..finally received an email stating my order had arrived in Aus (was never informed it was being shipped from OS) however the tracking details still show it being in the UK...made this same comment on Facebook and their response was to block me...lovely customer service in the sales department, zero once they have your money..Thankfully PayPal deal with this sort of situation!!!
First application: jury still out
Used my perfect facial for the first time today. My skin feels super smooth and bright. Not seeing a lot of change in firmness and lift as yet but will continue to use as instructed. Stay tuned will be back after the next application. Will reserve further judgement until then
Purchased in October 2019 at Priceline .
Probably work best on more mature skin?
Im only 43 with minimal wrinkles however thought would give it a try due to the hype.
I took before and after pics and other than my skin looking more refreshed, cleaner and brighter there is not too much difference. However I will continue to use as advised on the box and see how it goes. Other than the product smelling like a wet dog, it went on well and as it dries it became super tight but not unpleasant. I think this product may work on more mature skin with more wrinkles.
Disgusting Customer Service
I placed an order, 3 days later I contacted the company in regards to receiving my tracking number or some sort of confirmation, the gentleman that I spoke to said it was early days yet & said it could take up to 15 days delivery, basically ended the call after an hour or so I called back and requested to cancel the order as I could purchase the same product a kilometre away from my home and I would have it sooner as I had a function to attend this weekend. I was told but the lady who claims she was a manager that I couldnt cancel the order bec...ause the order had been sent to the warehouse, but not dispatched. Load of rubbish. I explained if the order hasnt been dispatched there is no reason why it couldnt be cancelled, I was told I would receive a tracking number by the afternoon (its now 12am and still no tracking number) I requested to speak to someone higher she refused to put me through to anyone and said she was the manager. All I can say is absolutely terrible management skills and disgusting Customer service skills. I have purchased other products from open shop and received it within 48 hours. I paid double the price by ordering through the actual company and was treated like an idiot and no care given. Absolutely disgusting would never purchase again and will definitely be telling anyone that ask to avoid this company. Wish I read the reviews before purchasing as their 1 star review rate was at 53-58%. Pretty bad
Purchased in October 2019.
Lousy customer service
Unfortunately am still waiting for the product to be sent so this review is of customer service provided by the Australian division. The call centre staff do not represent the company well when they lie about orders being sent or cancelled consistently.
Purchased in September 2019.
Such Disappointing Service
I ordered this product on the 2nd September. After waiting over a month to receive what I had ordered and paid for, I tried contacting this company to find out what had happened. Forget trying to actually speak to anyone, all of the phone numbers have a recorded message saying "due to unforeseen circumstances the office is closed at the moment". That is of course, unless you're actually ordering. Miraculously you can speak to somebody then but they apparently are not able to put you in touch with the enquiry/complaints Department. It is now ove...r 5 weeks since I ordered this product and I am STILL waiting. Only way of contacting these people is by way of a "Live Chat". I did receive an apology from a Tina Bird, who then informed me that my order had been sent and was on it's way. That was over 11 days ago now. Still waiting. Need I say more. So disappointing.
Purchased in September 2019.
I ordered the 10 treatment to try then got a phone call from one of their sales reps who talked me into buying the my perfect facial pro. It took 3 weeks before it arrived. I followed the instructions and didnt see any difference at all after the first week. I have been using it since the end of August and see no difference at all. My husband says it looks like I have more wrinkles which I do have to agree with. sorry didnt work for me wont purchase it again I am glad it works for some people but i just felt i wasted my money
Purchased in July 2019.
- ‹ Prev
- Next ›
Questions & Answers
is it best to use my perfect facial in the morning in the morning and follow the instructions and then apply my perfect eyes and make up etc after or use my perfect facial in the evening and let the skin breathe?
Is there any independent study on the long term effects of the chemicals in My Perfect Facial may have on your skin?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.