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6 reviews
Vince R.
Vince R. 23 posts
 

Ateco should be shut down by ASIC and be ashamed of their disgusting procedures 2 Years of back and forth with many issues starting with transmission , alternator, hLf dozen sensors and the worst of the lot 5 visits to 3 diffrent LDV dealers fo try to fix blind spot sensor issues which still have not been resolved Each dealership has pretty… Read more

much said they cant fix it however ATECO LDV Keep insisting that it will be done In the meantime our 2021 T 60 is off the road while it should be working for our buisness Based on the Australian Consumer Law if a recurrent issue is not remedied with in 3 attempts i am entitled to full purchase price refund which Ateco will not respond to Letter of demand is on its way followed by strong case with VCAT and mainstream media outlet who are very interested due to current and previous ACCC court action My ideal sinario would be that the vehicle be ba k on the road doing what we purchased it for that is the ability to go to work sites safely and reliably but if this is not possible refund my money so i can move on We also purchased a deliver 9 which we promtly Sold To avoid more issues STAYAWAY FROM LDV OR ANY BRAND ATECO DEALS WITH AS THEY HAVE NO SCRUPLES

Vince Ruggeri

Tarik E.
Tarik E.
   Verified

LDV AUSTRALIA – EXTREMELY DISAPPOINTED WITH MY EXPERIENCE I have purchased multiple LDV vehicles, including a brand-new D90 and a 2026 Deliver 9, and unfortunately both have experienced multiple issues and defects. The situation with my D90 has now become extremely serious. LDV service has advised me that my vehicle is NOT ROADWORTHY because of… Read more

an ongoing coolant issue.

What concerns me most is that I was told by the LDV service team that the coolant issue is a KNOWN ISSUE. If LDV already knows about this problem, why are customers not being proactively informed? Why is there no recall or formal safety communication? I was told LDV does not consider it serious enough for a recall.

My question is simple: if it is a known issue, why does it take my vehicle becoming unroadworthy before it is properly addressed?

I have also been told the vehicle could potentially remain with LDV for up to TWO MONTHS because parts are on back order, and that the parts shortage has been known about for some time.

I have children who rely on this vehicle, including my daughter who suffers from seizures and may need to be taken to hospital immediately. I specifically explained this to LDV. I have now been told I could potentially be without a vehicle for 4–5 days while internal processes are completed before a courtesy vehicle is available.

I don’t yet know whether the courtesy vehicle will even be suitable for my family.

I have also been advised that I may need to attend a rental company and potentially pay a bond. Why should I be financially out of pocket because LDV has supplied me with a vehicle that is now deemed unroadworthy?

This is on top of other D90 issues, including a dash camera that was incorrectly installed during pre-delivery and tow-bar wiring installed incorrectly around the exhaust. These are not issues I consider acceptable on a brand-new vehicle.

My 2026 LDV Deliver 9 has also experienced multiple issues and defects. Some were initially explained to me as being “normal”. I have since discovered information that has caused me to seriously question those explanations. I am now documenting every issue, conversation and service visit.

I am not looking for special treatment. I am asking for safe vehicles, accountability and reasonable support when something goes wrong.

A brand-new vehicle being declared NOT ROADWORTHY because of what I have been told is a KNOWN COOLANT ISSUE is extremely concerning.

My family’s safety should not be treated as an inconvenience, and neither should my daughter’s need for urgent medical transport.

After purchasing multiple LDV vehicles, I have completely lost confidence in the brand.

Would I buy another LDV? Absolutely not.

rodgers.ant87
rodgers.ant87 VIC 4 posts
   Verified

Purchased a 2022, ex-dealership fleet vehicle with 'manufacturer protection plan' in place until 2033. we have been waiting on 'tech case' update where there has been several electrical faults including the screens going out while driving, inability to use 'engine off' to turn the engine off, and issues with wipers going when turned off (and not… Read more

running when actually needed!) also have weird dents showing up near hinges and rust showing up in odd spots....trying to contact the local dealer (regional north Victoria) has rendered substandard support and LDV Australia/Ateco have not responded to contact attempts. AVOID AVOID AVOID. Go for the OTHER people mover! You defintiely get what you pay for people!

Dave
Dave 3 posts
   Verified

Purchased a 2022 LDV D90 from dealer , Had engine light come on and when sent to dealer (in South Australia) they checked car and refused to honour warranty even though it has full log book servicing and is under 40,000 km . I was forced to pay to take car home , Car broke down on way home and LDV would not honour so i took to Ultratune who fixed… Read more

it but advised the part that needs to be replace. I escalated to LDV who arranged a tow with promise of fixing but dealer then advised they replaced part but wont honour warranty , again forced to pay $1000 to release. Failed part was fuel filter housing. Have never has such poor service from any of the other brands i have owned and will never purchase LDV again

menzel
menzel
   Verified

Poor Ethics and Lack of Communication - WARNING! I signed a contract with LDV Nunawading for a van at an agreed price. A few days before pickup, they told me they made a pricing mistake and refused to release the vehicle unless I paid an extra $1,500 despite the signed contract. It felt like the van was held hostage. They wanted me to cancel… Read more

contract because they couldn't get out of it but wouldn't release the van unless I paid for it.

Under pressure, I paid the extra amount, and the funds were transferred over a week ago, yet no one can now give me a straight answer on delivery or timing. I've called multiple times and still have no clear update. The communication and customer service have been incredibly poor since the payment was made.

Would strongly recommend others proceed with caution and make sure everything is in writing and even then, don’t assume they’ll stick to it.

Will be taking it to consumer affairs and vcat after possession of the van.

Raphael
Raphael NSW 5 posts
 

LDV dealers the biggest mafia With different branches and 1 boss and the underling don’t know their boss name lol – LDV, dealers it's like a big mafia the finance company they shouldn call it Lon shark. When you buy vehicle from LDV five dock make sure you get an independent mechanic to go over it even if it’s brand-new they sell your car. You have a problem with it they will ignore and when you go back a couple of months later you’ll end up getting ripped off.… Read more

I paid $45k for my car when I went back they offered me 30K even though I paid of my loan 5000 with all of that the finance $141 750 LDV five dock deale a bunch of thugs. Don’t trust them . when I asked to speak to the head of LDV Australia I couldn’t even tell me his name and make you think you’re really dealing with mafia but they don’t call themselves that they call himself businessman.

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