Fantastic customer service.
It was an easy process and took away the need to visit dealerships and waste time haggling for a good deal. Loved the customer service from Dave who provided awesome response time for all queries raised and was always courteous in our discussion.
Looking forward to future dealings and will surely recommend your service to my social circle. Best wishes.
Car purchase, Brisbane, 17 Jan 2020
My sister was looking for a new Camry and like a lot if people, doesn't like haggling. She asked for help and I went to one broker about 2 weeks ago and the service was terrible. Every time I tried to call or email them it went to an overseas call center. On the morning of Friday 17 Jan, I decided to search the internet again and came across Motorscout. Sent an email, was contacted by a nice professional chap, David for some additional details, got 3 x bids by lunch time, phoned my sister who was happy to accept the second lowest quote as car was in stock. Dealer phoned an hour later and we pick the car up this Friday, 24 Jan. I don't normally give reviews but think this will help someone help looking for good service.
The best car buying experience I've ever had
David was courteous and empathetic all the way through the process and I rate the service very highly. I got a great deal on a Honda Jazz due to your service. I would recommend you to anyone looking for a new car. Thanks you.
Shaq and his team were excellent.....securing my Hilux SR5 at a better price that I could. Would highly recommend to everyone! Shaq was highly knowledgeable and provided great communication. Thanks again...Chris
Purchase of new Hyundai Kona
First time user of Motor Scout and the website is excellent. Within 1 day I received 3 quotes and accepted one that saved me over 10% together with a reasonable price for trading in my current vehicle. My consultant was Peter who was great to talk to and very helpful. I would highly recommend this service to others.
I used Motor Scout for the first time as we didnt want to go from yard to yard to see what they would give for a trade on my vehicle, the quotes came through very quickly and we got what we wanted for our trade and the price we wanted for the new vehicle, we couldnt be anymore happier with this service and in future will recommend to anyone thinking of buying a new car.
Efficient purchase and great service.
Great price. DAVID was very excellent with great communicative and efficient. Beat other fleet buyers. No stress buying. Website could use slight improvement. Overall it was a really good, efficient service and best car purchase I have made so far in terms of efficiency and without any stress whatsover. well done!
TOTAL WASTE OF TIME......
Total WASTE OF TIME, no better than a dealer, play games and not able to supply a simple deal/offer, total fail
Just do what i did, search on Carsales for the new vehicle you require best price, then shop it around, the cut these scammers take is better in your pocket, simple as that, you are welcome
David was just fantastic! I'm so happy with my new car. The whole process took less than 1 week. They took care of everything, all I had to do was selected the best price and pay for the car. No running around to dealers and annoying sales calls. What a fantastic idea!!! Thanks for everything.
Great Idea that actually works
Made the inquiry on a Sunday. Hadn't heard from anyone (I'm impatient) so I rang them around 11:00am Monday Morning and Spoke with Peter. I Knew what I wanted so i gave him the details. By Tuesday I had 3 Quotes from 3 dealers. By Wednesday I had finalized the details with one dealer I have paid the deposit and just awaiting on the new car arriving. This website alleviates the cat and mouse game between dealers and customers. If anything it gives control back to the purchaser. I wont hesitate to use them again. I strongly recommend them from t...he outcome I received. FYI i did try another web site service first that did not work. It was a site that gave your details to a dealer and assured you of the best price this proved not to be the case. Also contacted one other Web Site at the same time I contacted Motor Scout but the first I heard from them was Tuesday evening......Time kills all deals ! December 6th 2019 Update: Great Experience Great service. Gives the power back to the purchaser by removing the cat and mouse game played between dealer and consumer. Also enables speed of purchase. just make sure you know what you want before beginning the process but definitely end with Motor Scout. Saves you money. Gives you peace of mind that you haven't been ripped off
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Questions & Answers
Are you obligated to buy if you use the service? E.g., if you are not happy with any of the quotes Motor Scout sources.
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