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Motor Scout
4.9 from 273 reviews

Reviews

4.9

273 reviews
5
(254)
4
(11)
3
(2)
2
(4)
1
(2)
  • Ease of Use
    4.9 (150)
  • Product Quality
    4.8 (171)
  • Return Claim MadeYes (1) · No (171)
  • Customer Service
    4.9 (151)
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Dan k

Dan kSouth East Queensland, QLD

  • 2 reviews

So easy and saved a fortune

published

What a relief it was to buy through this company. I dealt with Brad who made it simple and smooth. He was professional, honest and friendly throughout. He even rang me back at the end to follow up and make sure the dealer was looking after me correctly. You just don’t get service like this anymore. I highly recommend Motor scout to anyone that’s looking to buy. Even if the service was bad I still would have been happy because of the thousands I saved off my new car. I didn’t even have to take time off work to haggle with dealers. So happy.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Saved money, got the car we wanted, stress free

published

Motor Scout negotiated the cheapest price on the exact car I wanted, all I had to do was tell them the model, colour and features I wanted. I had spot checked some prices before talking to Motor Scout and ended up getting them to resubmit for the premium model as it was still at my original budget. They also arranged the trade in which I was genuinely surprised at the price they got. We literally turned up to the dealer signed and dated the contract and drove away 15 minutes later.
Very happy with this service

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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A Great Business Model

published

I stumbled upon Motorscout after listening to dealership b/s while looking for a new car. They were fantastic but sounded too good to be true. How wrong was I, Chris Hewitt was very patient with me & also delivered the goods, saved me heaps, well done Motorscout. Regards Jim L

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Kelly

KellySouth East Queensland, QLD

Perfect service!

published

My first time using them it was easy to use, they provided me with competitive quotes quickly and were professional with great customer service!!! On call to ask any questions!

Ease of Use
Customer Service
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Return Claim MadeNo
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Excellent job!!

published

Thank you Alice and Motor Scout! You made my search for a new car a breeze, quick and worry free. And the price was lower than I expected. Much lower!
Thank you!
Semyon

Takes the stress and time out of negotiating with dealerships.

published

Really found the whole experience and customer service to be top-notch. Alice Watson was my consultant and she was great to deal with and provided me with all the right information and advice. I recommend Motor Scout to anyone buying a new car.

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Product Quality

No hassle

published

Motor Scout were extremely helpful in finding a very good price for my new car. The representative was friendly, attentive and made no effort to pressurise me in any way. I ended up getting an excellent price from a reliable dealer

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Oh happy day!

published

I needed a new car and the thought of it gave me the horrors. I got onto the Motor Scout site and my life changed instantly. The salesman was brilliant, asked me what I wanted and went out and got it for me!! He kept me informed, was patient with me and even saved me money. He clearly explained every step he was taking and kept me smiling. A WONDERFUL service I would recommend to everyone:)

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Rebecca S.

Rebecca S.Sydney, NSW

Wonderful experience

published

This is the first time I've used Motor scout and Within 2 days I had secured a great price on a new car (Kia Cerato Sport Manual). Alice was prompt in getting the quotes and very friendly. The process itself was seamless and I would recommend to family and friends.

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Sumit

SumitSydney, NSW

  • 2 reviews

Best way to purchase a new car

published

I would recommend Motorscout to anyone who is looking to buy a new car. It removes all the hassle of going to different dealers and haggling for price and offer. Through motoscout they all bid for your business while you relax at your home. The motoscout representative Chris Hewitt was was really helpful and answered all the questions.

Though I didn't buy as I have put off the purchase to next year. I will look forward to Chris when I buy the car next year.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Painless car buying at its best

published

What a great service.
Finding the right car is hard enough without wondering if you really did get the best and fairest deal.
I thought that Motor Scout was just another marketing scam but ... it was free.
After entering what vehicle I wanted into Motor Scout I was contacted by Chris who clarified what I wanted and explained the process. No hard sell.
After 8 bids on the car I wanted the winner ticked all the boxes and saved me $4000.
Thanks

Ease of Use
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Return Claim MadeNo
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1 comment
Motor Scout
Motor ScoutMotor Scout

Thanks again Mark for giving Motorscout the chance to earn your business mate, really glad we got a great deal for you :) Looking forward to working with you on the next one in years to come!

Peter Y.

Peter Y.Sydney, NSW

Whole new experience!

published

I can't be happier as I got a thousands of discount for my car(cx-5). She organised everything all I needed to do was just let her know my budget and options I needed. I was skeptical at first but guys, give it a try! Special thanks to Alice :)

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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gary

garySouth East Queensland, QLD

Great service

published

just registered yersterday and got prompt email and phone call from representative, explained me all details and keep updating, the service is really impressive and excellent, I will definitely recomment to others...

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Product Quality

Take the Pain Out of Buying a Car

published

This is the first time I have used this service and will do so again, should I need a new car.
Brad contacted me Tuesday morning, found out what we were after and by early afternoon had secured the car we were after for our daughter, at the price we wanted to pay. An excellent result without having to put up with all the nonsense that car salesmen tend to go through. Many thanks Brad for a great result and achieving such a great result.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Natasha

NatashaSydney, NSW

Great Service - give it a go!

published

I dealt with a few private dealers before hand and none of them dropped the price to what I wanted. Then when I came across Motorscout I was wary, but felt there was nothing to lose if i gave it a go.
So glad I took that chance!
Very happy with the service Chris provided and the price he obtained!
I pick up my new car next week :)
Highly recommend Chris & Motorscout

Ease of Use
Customer Service
Return Claim MadeNo
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Budi

BudiPerth, WA

Excellent platform to get the best car deal

published

Within half a day, Brad sent me 3 very good quotes and done the deal. So easy, please give it a go, the whole buying process is very efficient and enjoyable. Kudos to Brad's customer service!!
Thanks for saving me 3.5K :).

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Mohammad K.

Mohammad K.South East Queensland, QLD

Excellent

published

The customer service staff (Alice Watson) was very polite and helpful and understanding and I appreciate her understanding in guiding me to the right dealer She helped me saving money
Thanks Alice

Ease of Use
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Product Quality
Vadre

VadreSydney, NSW

5 hours for a new car.

published
Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Mikeak

MikeakSydney Surrounds, NSW

Wife's new car

published

This was a very easy process, Alice looked after me and was prompt on phone call timing, friendly, efficient and achieved a competitive quote for our new vehicle. I highly recommend Motor Scout.

Ease of Use
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Brob

BrobSydney, NSW

Great process, wonderful sales consultant

published

Very good experience buying a new Mazda 3. Our sales consultant, Alice Watson, was really helpful and diligent, following up with dealers and keeping us constantly informed. Highly recommend and we are very satisfied with the entire process!

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Questions & Answers

Lus

Lusasked

Hi can you please provide me with a quote for a Mazda CX 3 Akari AWD 2020 model? Thanks

No answers
niko87

niko87asked

So what is the average savings on a vehicle in a percentage? 10%? 15%?

1 answer
Motor Scout
Motor ScoutMotor Scout

Hi Niko. The discounted saving will vary depending on your state and vehicle selected but to give you an indication, we've saved client on average just over 10% this year.

I hope that helps!

Neo

Neoasked

Is it possible to talk to someone directly in your Sydney office? Have been trying for days to no avail! I do not feel safe depositing lots of money for a car online which I cannot test drive.
Thanks

1 answer
Motor Scout
Motor ScoutMotor Scout

Hi Neo. There is currently a business posing as Motor Scout selling used cars online. Unfortunately they are in no way associated with Motor Scout Australia. We’re an online broker who only assist with new car dealers so our advice is to steer clear of these overseas imitators and save yourself a few big headaches.

Regards

Peter
Founder
Motor Scout Australia

Get an answer from our members and Motor Scout representatives

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