Motor Scout

Motor Scout

5.0

2,789 reviews · Statistics

PositiveNegative
99% · 2,76910 · 0%
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Return Claim MadeYes (9) · No (2,002)
Ease of Use
4.9 (2,227)
Product Quality
4.9 (1,775)
Shipping
4.8 (140)
Customer Service
5.0 (2,182)
Extensive discounts on new car deals
User-friendly online service
Helpful, efficient customer service staff
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Reviews

sgs
sgs

Professional service.

Had excellent communication with Joel Cook, who was very professional , looked after my account, and found me the right car at a great price. Thank you, Joel and Motor Scout.

Ease of Use
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John
John Hunter Region, NSW · 4 posts

Motor Scout and Employee Dale Boseley Car Brokers Absolute Perfection Toyota Prado 2023

  • Return Claim Made: No
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Harpreet
Harpreet New South Wales

Excellent service

“Exceptional service from Tarni! Delighted with the deal they secured for my new Hyundai Palisade. Quite friendly, professional, and thorough in her work. Undoubtedly the best offer in the market. Highly recommend their expertise and assistance. Thanks, Harpreet!"

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Greg
Greg

Very professional

Found what I needed and wanted, and made good suggestions on this car

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Rod
Rod

Fantastic service from a first time customer

Aaron did a great job sourcing the car we were after. Very impressed on how quickly he gathered the information and presented to us so we could make an informed decision.

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Ky S.
Ky S. Ngunnawal 2913, ACT

Buying a new car? You need this!

  • Return Claim Made: No
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Jane R
Jane R Greater Melbourne (Inner), VIC · 5 posts

Super helpful

Tarni from Motor Scout saved me hours of work. She did all the ringing around to find the best deal on a new Toyota for me. I’m very confident I got the best possible deal and have saved money along the way. Highly recommend.

  • Return Claim Made: No
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Ron Eldridge
Ron Eldridge Brisbane · 4 posts

Great way to buy a car

Olivia of Motor Scout went out of her way to provide a friendly professional service saving me time and money purchasing a new vehicle and trading in the old one. She obviously loves her job and was able to answer all my questions.

  • Return Claim Made: No
Ease of Use
Customer Service
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Gabby B.
Gabby B.

The best way to buy a new car!!

Motor Scout has been the best decision for me and definitely the way to go if you are looking for a quick and easy way to source the best new car prices out there.
Aaron from Motor Scout was fantastic! He was really helpful with all my many questions, no pressure approach, friendly and guided me every step of the way, making sure I was being looked after.
I can’t wait to drive my new car in a few weeks! Thanks so much Aaron and Motor Scout.

  • Return Claim Made: No
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David Crombie
David Crombie Greater Melbourne (Inner), VIC

Purchising a new car

Very good service from tarni pleasant to chat to very helpful from first conversation to closing the deal would recommend her to anyone fantastic service from her cheers

  • Return Claim Made: No
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Nads
Nads Perth, WA

It was perfect timing

Fast response and service. The consultant was very responsive and able to recommend alternatives

  • Return Claim Made: No
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Maria
Maria Greater Melbourne (Inner), VIC

New wheels with the best deal

  • Return Claim Made: No
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Debra
Debra

Very happy customer

Highly recommend Motor Scout. Went to a couple of dealers myself and was totally ignored! My consultant Tarni Worrall was very helpful in us finding our new car. Originally we picked a different brand but due to long wait and minimal discount we went with a Hyundai. We had the car within 2 weeks. Thank you to Tarni and Sian for the fantastic deal. Very happy customers !

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Emmy
Emmy Hunter Region, NSW

Excellent, easy and efficient

Olivia was detailed in explaining the process, sent me links to make access easy and I received quotes very quickly.

  • Return Claim Made: No
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Gayle R
Gayle R Hunter Region, NSW · 2 posts

Immensely helpful

The staff person who supported me was really, really helpful and I’m grateful for her wonderful help and support.

  • Return Claim Made: No
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Questions & Answers

Matthew P.
Matthew P. · 

Hi, do you also service Queensland? Especially the Sunshine Coast or Brisbane?
I’m after a Commuter van which can transfer into a courier van if needed, such as a Toyota Hiace 12 seater, or similar. Used car is ok.

Motor Scout
Motor Scout · 

Hi Matt. We operate Australia wide and work with most Toyota dealers across Brisbane and the sunny coast so will definitely be able to assist.

You can check out the range of Hiace vans here: https://www.motorscout.com.au/model/toyota-hiace or feel free to call our team on 1300 341 751.

Guest
manu
manu · 

Hi Guys
I m expecting help from you guys. I want to trade in my 2016 Honda HRV VTI-S 90000km and buy Toyota rav4 hybrid but I m not too sure about the process. I don't know should I sell my car outside or trade in to get a bit money so that it would be easy for my repayments. please let me know
Thanks guys

Guest
Jazzy L.
Jazzy L. · 

HI, just wondering what's the reason a quote has expired if you have an account with MotorScout? Would they reinstate the quote back? How long would the quote be valid for?

Guest

Get an answer from our members and Motor Scout representatives

Details

How does Motor Scout work?

If you like the idea of buying a new car but are overwhelmed by the sheer number of retailers and car dealers, Motor Scout does a lot of the grunt work for you.

After you use the Motor Scout website to choose the car make and model you plan to buy, along with the specific variant (e.g. manual or automatic), colour and any other options, you just have to sit back and wait for the offers to roll in.

This takes the form of receiving 3 offers for car quotes from dealers, within the first 24 hours of submitting your preferences.

You’re then free to choose which car deal is your favourite (likely the cheapest). After this, you can proceed to then reach out to the car dealer directly. If you're not a fan of any of the offers from car dealers, you’re under no obligation to continue.

Points of praise for Motor Scout:

  • Staff from Motor Scout are able to source competitive quotes. Reviewers loved the discounts they received in the form of cheap deals they couldn’t personally find (one reviewer reported a saving of around $5K).
  • The online service was reported by users as bring quick and easy to use.
  • According to reviewers, Motor Scout staff are knowledgeable and friendly, and the best part is you can talk to a staff member directly, if you prefer service that's more personable over filling out an online form
CategoryOnline Shops, Car Dealerships and Online Vehicle Sales Sites
Offers Free Standard Shipping No
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Contact info for Motor Scout

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 53625619347

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