6,197 reviews
AI reviews summary
Pros
Verdict
Overall sentiment towards Motor Scout is overwhelmingly positive, with clients praising the platform for simplifying the car-buying process and securing substantial financial savings. A vast majority of reviewers highlight the efficiency of the service and the professionalism of individual agents who handle negotiations and trade-ins seamlessly. While a small subset of feedback notes occasional communication breakdowns or challenges with post-purchase dealership experiences, the general consensus points to a highly effective, stress-free alternative to traditional vehicle purchasing.
Rory and George were a massive help in finding the vehicle I was after, I didn't go with a vehicle they had found but because of them I was able to get a good discount which helped so much!! Thanks again guys! Definitely recommending to anyone I know!
Thank you to Moto Scout, especially Tarni. Tarni is very knowledgeable, fast, efficient and nice. She got the best deal within hour and always keen to help out. A big thank you to Tarni.
1st time using an online broker service to buy a car. Excellent service. Our advisor, George was excellent. Great communication and answered all questions to ease all my concerns. Highly recommended service. Will use it again next time we need to purchase another vehicle.
Reviews with attachments
Helped me to buy a new car at a good price as well as arranging purchase of my old car
I was very impressed with experience with Motorscout. Matt was great, no pressure and got the job done, and done well. I was able to secure my new Subaru Forester (fully optioned), delivered to my front door. The process from start to finish was simple and pricing was great. I was impressed with how easy it all was. Wouldn’t hesitate to recommend Motorscout and use the guys again in the future myself.
Matt was an absolute legend. Not only did he find me the Hyundai Tucson Elite Hybrid I wanted but with his network of dealers he found me one fresh of the boat with leather seats as a bonus for $5,000 less than if I’d bought it direct. So helpful, followed up and made sure everything went smoothly with Hyundai Parramatta.
I've recently used Motor Scout, and in particular, dealt with Joel Cook, Sales Team Leader. The service I received has been exemplary. Joel did all the behind the scenes research and negotiations, and was able to get best price outcomes for me on both my vehicle and the new vehicle, right down to completion of paperwork. I can highly recommend this service and would definitely use them again.
Took the hard work out of getting a good deal. Prompt and efficient. Did exactly what the agent said in the right timeframe.
I can’t recommend Dave at Motor Scout highly enough! I applied on a Friday, Dave called me on Monday, and within 24 hours he had sent through around five fantastic deals to choose from. He found me an incredible deal on my brand-new car and saved me a few thousand dollars. The whole process was quick, easy, and completely stress-free. What… Read more
really stood out was Dave’s customer service. The day after I accepted the deal, he gave me a call just to check in, make sure everything was on track, and see if I had any questions. Whenever I needed an update or had a question throughout the process, I’d send him a text and he’d always get back to me straight away.
I’m so thankful for everything Dave did to help me find the perfect car at such a great price. His professionalism, communication, and genuine care made the entire experience outstanding. I highly recommend Dave and the team at Motor Scout to anyone looking for a new car!
Jacob from Motor Scout helped us find our brand new car in the make model and colour that was within our budget. Jacob went over and above in his search to help us. I highly recommend Jacob and Motor Scout.
Tim was super efficient and got us a great deal in less than 30 minutes !!
Motor Scout were professional, courteous and very helpful. They collected bids from various dealers and got a great deal on our new car which has just been ordered. I wouldn’t hesitate to recommend Motor Scout.
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So impressed with this service. I had a bad experience with a local dealership so was browsing alternatives. So happy to find Joel who sourced me the car I wanted with shorter waiting time and saved me a lot of money. Very happy to recommend this innovative service.
They were excellent with every aspect of my car, they were so caring and helpful and extremely friendly. Would definitely recommend them to anyone
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Brandon from Motorscout was extremely helpful, it was all so effortless & amazingly quick, I am over the moon with the fantastic prices offered to me, thanks again Brandon
Tyler was awesome to deal with got me the best deal and didn’t have to head off to Brisbane would highly recommend them
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I found out about motor scout from a face book group relating to the car I was purchasing. A person mentioned they had a great experience and recommended motor scout. I decided to give Motor Scout a try and can honestly say I was impressed with the overall experience and the knowledge of the vehicle and the speed of the Quotes that the representative displayed. I would definitely recommend them to everyone and I will be using the service again!
Glad I have found Motor Scout. Chris and Leonie from Motor Scout and Finance helped us get the car we wanted in a reasonable price and low lock in loan rate. Leonie from their finance broker guided helped me get the best rates suitable to my financial situation. And Chris helped me get the best price for the car we want. Both of them are very… Read more
friendly, helpful and informative in the car industry. Highly recommend Motor Scout when buying your next car. Takes out the pressure in haggling directly with the dealership. Appreciate you guys (Chris and Leonie). More power to you guys and keep up the good work in helping people like us. Cheers
Latest follow-ups
Great service quick 2nd time.using them saved me alot of time and money especially tarni is great highly recommend have passed on to freinds looked after my daughter explained it all to her and managed to get us a good deal and extras highly recommend her ...thanks alot tarni
Follow-up · All I can say is deal with tarni no problem on time exactly what wanted with extras petrol mats and reg and slim line number plates and obviously a price that car dealer couldn't match saved a few thousand dollars no extra fees she was very helpful will use her again and pass her onto other people
Matt was recommended to me by a friend who was extremely happy with the service he provided. I contacted Matt and he was friendly, patient, and professional. I got a good deal on the car of my choice and he followed up to make sure things were progressing. Cannot recommend highly enough!
Follow-up · The process to find the new car of my choice was done and dusted in less than a week. I then immediately signed the contract, od the deposit, & the car was ordered! Have to wait 4-6 mths as that is the wait time Lexus gave me. Matt followed up the next day to make sure everything went smoothly. Matt was friendly, helped me avoid the dreaded dealing with car salesmen. Would use Motorscout again when I get my next new car!
Tarni was able to quickly find and negotiate the best deal for me.
Follow-up · The process was very quick. We had a car within 2 weeks. We got an Ora 5 Ultra in cute cyan. Great car.
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In-depth reviews
I visited a dealer and decided the vehicle, model and options. I received a quote. I called a second dealer and received a much higher quote. I saw Motor Scout on my emails and decided to enquire as to what they could offer me. George Preece called me and discussed precisely what I was after. I asked him to go ahead to obtain quotes for me. On the… Read more
same day I received 4 quotes, all less than I could obtain. I discussed the quotes with George and went ahead with the deal. The Sales Manager from that Company emailed a quotation with all the options I required. George talked me through the process, I paid $1000.00 deposit and now the vehicle will arrive shortly. I could not believe how simple it was, I have on previous occasions purchased vehicles after many trips to dealers trying to obtain the best price. With Motor Scout I stayed home and the deal was completed with no effort on my part. I could not be happier, and I definitely will be contacting George for my next vehicle. Thanks George, for such a painless transaction.
Motor Scout Review – A Truly Exceptional Car‑Buying Experience Engaging Motor Scout to source the best deal for my new car was one of the smartest decisions I’ve made. From the very first conversation, the team made the entire process feel effortless. They took the time to understand exactly what I wanted, offered clear guidance, and handled all… Read more
the legwork that usually turns buying a car into a chore.
What stood out most was their communication and transparency. Every update was timely, every option was explained without pressure, and every question was answered with genuine expertise. Instead of spending weeks comparing prices and chasing dealerships, Motor Scout delivered a shortlist of competitive offers that were far better than anything I could have negotiated myself.
The final deal they secured was outstanding — great price, fast turnaround, and no hidden surprises. It felt like having a knowledgeable insider working solely in my best interest.
Motor Scout turned what could have been a stressful search into an enjoyable, confident experience. I wouldn’t hesitate to use them again, and I’d recommend them to anyone wanting a smooth, professional, and value‑packed path to their next car.
I can’t recommend MotorScout highly enough. I’ve now used them twice, and both experiences have been outstanding. Having previously worked as a car salesman, I know the sales tactics and I’m pretty confident negotiating a deal myself. Even so, MotorScout still managed to beat the deals I’d negotiated on both occasions. Tarni helped me purchase… Read more
my Hilux and was able to save me an extra $1,000 off the best price I’d already negotiated. More recently, Brandon helped me with my new Silverado and managed to secure another deal that was over $2,000 better than the best offer I could find myself.
Both Tarni and Brandon were fantastic to deal with professional, responsive, and they made the whole process easy from start to finish. They took the hassle out of dealing with multiple dealerships and achieved results I couldn’t get on my own.
If you’re buying a new car, I’d highly recommend giving MotorScout a call before you sign anything. They genuinely saved me money, and I’ll definitely be using them again in the future.
Recent reviews
Third time we have bought a car through a broker - by far quickest and always compare prices with dealers but are better. Also don’t have to deal with car sales people!
Matt was excellent and very patient and knowledgeable, found us a great deal, better than any we found on our own. Everything went super smooth and our car is exactly what we.wanted. More than happy to recommend this service.
Tyler was very good at finding me the car I wanted and the price was outstanding. I have dealt with new car dealers many times and he found me a better deal then I’ve ever received. He kept showing me offers untill one came up I could not refuse. The dealer was organised and efficient. No hassle no haggle no one wasting hours of my time. Just deal done and pickup in a few days, easy. I will be using this service again next car 10 out of 10
I found George to be more than happy to answer all my queries , he called back promptly, and I felt he actually enjoyed helping my daughter to purchase a new car / finance for the best price. Well done Motor Scout, thank you .
We just placed an order for our new car via Motorscout. What a great asset this mob is. We saved thousands on the nearest local provider just by looking outside the box. We would have no hesitation in referring Tahnee from Motorscout to look after your next vehicle purchase. Best of all it's no obligation and no cost. I just wish I'd known about them sooner.
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