Best Car Dealerships

Simple, up front. Can’t believe I’ve not bought a car this way before.

Purchased 2015 Isuzu MUX approx 4/5 months ago $27,000. found out soon after purchase center console a cheap aftermkt unit had been fitted no… Read more

warning alarms / reverse camera been cut off and wiring cut off in various places in car also no steering connections to radio or cruise control & directional air cond control jammed solid just cost Me $600 to have this fixed Auto electrical company reckon all this should have been found on pre delivery prior to sales Not Happy John Bob Joyce

Recommendation : When making a booking, ask the client to confirm phone number, name etc as well as location of the service. No text recieved about… Read more

my booking. Thought the booking was for Southport - turns out it was at Robina. No signage at Robina for Holden - so hard to find. Wondering why they were calling me Ralph, turns out if they had done their checks at the time of the booking, they would have identified that the car had been sold a year ago and I was the new owner. Payment time comes and told a text has been sent to me - no text - all communication went to the previous owner - no Eftos machine & have to pay through the phone - I don't do phone banking or payments through the phone. Car not washed, alreay running late & was told 5 minutes to give it wash - by this time I was over the whole day & said no to the wash. Get in the car and the reverse camera did not appear to work - technician came out and finally identified that the dimmer had been truned down. Will I be back there - No - will I recommend them - No - am I satisfied with what was done - No

Had a very bad engine oil leaking issue with my Nissan Navara following a major service at Suttons Chullora Nissan. It got so bad that the engine oil… Read more

started pouring down when the engine was running as evident in the pictures. Had to arrange for the ute to be towed to Chullora at my own costs (as they refused to provide the towing). It turned out to be a service/installation fault with the rubber O-ring of the oil filter. No apologies! No single words from their service manager even though I've requested the escalation twice (over the phone as well as at their service centre in person)! With the concerns the issue may have caused damages to the engine, I was assured no damages as the engine would have stopped if it run out of the oil. lol. The engine oil had leaked like a spray vehicle.

My Navara was purchased from the same dealership, and have been serviced by them since Day 1. I've lost 2 days of trading due to the ute for business use, towing fees, and potential damages the issue may have caused. It's really disappointed they don't want to take any responsibilities, which even little children are taught to have.

Highly recommend Andrew at MVC he sourced cars for us and organised a trade in aswell he got great value on all cars we are extremely happy with the service.

I am extremely disappointed with my experience at this dealership. I felt pressured into applying for finance and signing paperwork for a 2016… Read more

Mitsubishi ASX that I did not want to purchase.

My credit file was checked, and I was told that the finance was only at the pre-approval stage. When I made it clear that I did not want to proceed and requested to cancel the transaction, I was told that I could not cancel because I had already signed the contract.

To make matters worse, the manager informed me that I would have to pay $10,000 to cancel the agreement.

I believe the entire process lacked transparency, and I did not feel that my concerns or decision not to proceed were properly respected. Customers should be given clear information about what they are signing and the financial consequences before committing to a purchase.

Oz car lansvale

Fixed price fine, but sales not confident in vehicle otherwise negotiation on warranty wouldn't have failed. Not so good admin process on pickup.

I sold my car to Carma and was so impressed how efficient the process was. It's a well organised organisation with the friendliest staff! I was a… Read more

little sceptical to start with but true to their word I got a fast, efficient and fair deal (well above trade in) without the stress of trying to manage a private sale. It was an easy process with such friendly professional staff. The money transfer was instant. I even had my car evaluated, agreed on the sale, they paid me a deposit and I was able to use my car for a few more days while I finalised my new car arrangements. Highly recommend!

I was contacted by Seamus Hilton from OnlineAuto via Auto Expert. Seamus is very professional and knowledgeable person and makes you feel at ease. … Read more

Seamus contacted me in the morning and had located the new vehicle I specified by the afternoon with a dealership close to where I live. He answered all my queries, I then felt comfortable continuing with the purchase. Seamus saved me a considerable amount of money compared to negotiating through a dealer myself. I would recommend Seamus and OnlineAuto to anyone who needs a new car.

Thanks again Seamus. You are a great bloke. Richard Worrad

Amazing staff, always helping when needed and wasn’t sure what meant what

Avoid this product. It completely failed to work, and the company’s refund process is designed to make returns too expensive to bother with. After… Read more

multiple emails, they finally told me I’d have to pay almost the full purchase price again just to ship it back. I settled for a small partial refund and lost $75 AUD in the process. Terrible experience.

Great blokes, great car and a great price! I got a pre loved Toyota Hiace work van. It’s in very good condition with low Km’s and drives beautifully. I can recommend this dealership with confidence. Martin

5 Stars – Highly Recommended! Zac and the team were absolutely fantastic to deal with. I test drove a car and instantly fell in love with it. I put… Read more

down a deposit, but unfortunately ran into some issues with finalising my finance. Even though I was past the 3-day cooling-off period, Zac and his team refunded my deposit in full—no hassle, no pressure. That level of honesty and integrity is rare to find. Although I didn’t go through with the purchase in the end, the entire experience was smooth, respectful, and professional from start to finish. The staff were a genuine pleasure to deal with.

A very good user experience; we are very satisfied. Good

Extremely disappointing experience from start to finish. I paid $4,228.52 for work on my vehicle, including $1,806.74 in labour, despite my car… Read more

being with the dealership for little more than 24 hours. Since then, I have spoken to a number of people, including people within the automotive industry, and the feedback I have received about the amount I was charged has left me feeling extremely disappointed and questioning whether I received fair value for the work carried out.

Unfortunately, the cost wasn't even the worst part of my experience. After collecting my car, I discovered that approximately $15–20 worth of $1 and $2 coins had disappeared from inside the vehicle. Other coins were still there. One of the missing coins was a commemorative red poppy $2 coin that I had deliberately kept as a collectible and never intended to spend.

I reported this almost immediately. I was told management would be informed, CCTV would be checked and somebody would get back to me. Nobody did.

I had to call THREE separate times trying to get an answer, and it took more than three weeks before I finally received a meaningful response. I was eventually told that CCTV had been checked and even the vacuum cleaners had been searched, but they could not establish what had happened to my property.

After further correspondence, they did eventually source a replacement red poppy coin and agreed to refund $20 for the remaining missing coins. I appreciate that they eventually replaced what was missing, but it took an extraordinary amount of chasing to get to that point. What disappoints me most is that there appeared to be very little recognition of the stress, inconvenience or seriousness of having personal property disappear while my vehicle was in their care. Despite the repeated chasing, lengthy delay and the overall experience, I received no goodwill gesture or compensation beyond replacing/refunding the property that had gone missing. There was also a red trim piece from one of the lights left loose on my back seat when the vehicle was returned to me, which only added to my concerns about the level of care taken with my car. As a young woman relying on the advice and expertise of a dealership, I came away from this entire experience feeling incredibly let down and, frankly, taken advantage of. From the amount I was charged, to property disappearing from my vehicle, to having to repeatedly chase for weeks just to get a response, this is not the level of service I expected after spending more than $4,200. Although the missing items have now finally been replaced/reimbursed, that does not undo the way the situation was handled or restore the confidence I have lost in the dealership.

I certainly would not choose to return after this experience.

KS Motor Company, a family-owned independent car dealership and service provider that has been operating for over 20 years in Myaree, Western… Read more

Australia. We found them to be top marks for a Hassle-free experiance. Theses guys will do everything in their power to insure their clients are satisfied and get a fare deal. Many thanks Daniel and the team. Frank and Jackie.

Bought a new car from tynan 8 weeks ago, only driven it the last 2 weeks due to being away and there is a screeching sound, I've called to get it… Read more

looked at my experience has been as follows.

1 unreturned call to sort a time to pop in

When i finally spoke to them they advised, - they couldn't see me for 2 weeks - I could only come in on a Monday as thats their only diagnostics day - it was going to cost 300

All of these things in isolation are somewhat normal I get it, but in a new car, taken as a collective falls massively short of being acceptable for how you should treat a new purchase customer if you’ve sold them a car with problems, this was my third and last car purchase from tynan, they have been slipping in service quality since my first purchase, and ill be spreading the word up at the soccer club and amongst the parents at school because the only thing companies like this respond to is losing business

⭐ 1 star Very disappointed with our experience at easyauto123. Our salesperson, Hady, told us the vehicle sanitisation fee was compulsory. When he… Read more

sent through the contract, it was listed as an aftermarket fee. I called to question it, and he insisted he had already explained it was a compulsory dealership fee.

When I contacted the dealership the following day, I found out it was optional.

I went into the dealership to speak with a manager and complete the purchase without the fee. When I explained that Hady had misled us, the manager’s response was, “Well, you know the car will come dirty then, right?” There was no acknowledgement of the incorrect information or an apology.

I was then told to wait while someone brought out the revised contract. That took another half an hour.

We were paying cash, yet they also tried to steer us towards finance. The whole experience felt focused on upselling rather than being upfront with customers.

An optional fee should never be presented as compulsory. The way management handled our complaint only made the experience worse.

I booked my Suzuki Jimny in for a service at Westpoint Indooroopilly and received confirmation on 8th October for the 10:15am service 'Express… Read more

Service' on 16th October. When I booked the service, I enquired how long would it take and was advise a little over an hour! I dropped the car off at 10:10am and said to the younger female staff member I'll take a walk to the Indooroopilly shopping centre so I can provide 2 hours for the service, and she advised they would need more like 3 hours! The younger female staff member then escorted me upstairs to be shown the customer waiting area and coffee machine if I returned earlier. I returned at 12:45pm to find my car still in the same position I left it, so I wasn't surprised when I was told by an older female staff member it hadn't been done yet and it had a 3:00pm collection time written on the service document. This older female staff member commented she wasn't sure who booked me in and what had caused the miss communication, while the younger female staff member sat next to her with her head down and not speaking up - truly pathetic! The older female staff member (being a rainy day) then had the disgraceful audacity to state jokingly "at least your car got a wash" Being a male professional, I refrained from challenging these female staff members directly due to the current social environment. If the service was likely to take 3 hours and they hadn't started by 12:45pm they were certainly not going to be completed by 3:00pm collection time.

I bought the car new from Westpoint Autos Beaudesert after contacting both Indooroopilly and Beaudesert for a sale quote. When I didn't receive any correspondence from Westpoint Autos Indooroopilly sale team I should have known that this establishment had unacceptable customer service values.

These lads are brilliant! Great quality cars, prices for every budget, and not a pushy salesman in sight! Huge shoutout to Paul for helping me find… Read more

my very first car. Absolute gentleman who’s friendly, professional, and no hard sell or funny business!

Went in looking for a car and came out with one I’m absolutely in LOVE with… AND money left over?! Sure, you can’t argue with that! I was treated like a person, not a walking wallet, and couldn’t have asked for a better experience.

If you’re looking for a car, get yourself down to these legends. Good cars, good people, and service that’s hard to beat! I’d recommend them in a heartbeat. Go on, give them a look , you’d be mad not to!

Thanks again Paul!

Force you to use their finance. Rip off prices – Not sure where all their 5 star reviews come from as I doubt their validity. As someone else mentioned, they won't sell you a car if you're not using… Read more

their finance.

TLDR: will force you to use their finance. Rip off prices. Selling used cars for more than a brand new car (time to end the Covid tax)

Sent them an enquiry stating I was interested in a car through a lease arrangement. Never heard back from them. Called them up a few days later and asked for the first registration date of that vehicle as it would have qualified for an FBT exemption if registered after July 2022. Was told it was registered in June (how convenient) so I'd lose the FBT benefit of going through a lease and possibly opt for their finance.

Fact is that particular vehicle model was only released in Australia late August 2022 (maybe do your research if you're gonna bullsh*t). Unless you're telling me that this vehicle's a grey import?

Also selling the used vehicle for more than a new one would cost. Current wait times for this particular vehicle is 1 - 2.5 months (so not excessive).

Definitely do your research before approaching these lot as they'll scalp you if they can.

Disappointing because after all those positive reviews, I was hoping they'd be different and honest.

We bought a 2021 Toyota Alphard Hybrid from Best People Movers and had a fantastic experience with Natalia. She was extremely honest and transparent… Read more

about the car, with all documents and paperwork well prepared. Nothing was hidden and everything was clearly explained.

What really stood out was how supportive she was during the inspection and loan process. As first-time buyers of a Japanese import, there were many things we didn’t know, but Natalia guided us through everything and made the whole process smooth.

It’s rare to find a dealer who runs their business with this level of honesty and care. If you’re looking for a Japanese import, I would definitely recommend talking to Natalia.

Purchased a used Nissan X Trail this was all done over the phone ( as I live 3 hrs away) Igor looked after me with Photos and all the car info he… Read more

assured it was a beautiful vehicle and assessed my vehicle from photos also and we bartered and Igor was most helpful we agreed on a price when I arrived for inspection I was not disappointed Anthony did the paper work and showed me over the car so I recommend NMG as Igor was great to deal with not pushy but I felt comfortable dealing with him so thanks Igor and Anthony for a great experience

Just purchased another car from Arnie always so professional and welcoming

First service went super well, staff extremely polite and got me back on the road asap. Did have an issue with my new car which Natasha has been a superstar on helping get sorted.

This business goes above and beyond. Adrien (my sales man) is a champion even though I was a complete pain in the neck. Great prices and they do… Read more

everything to help U out. They pick U up from the train station if U have no way to drive there. Highly recommend.

Purchased a 2015 ranger from them and the next day it was running rough like it has injector trouble. Was told to bring it down and MAYBE we can do… Read more

something about it with no guarantees that they would sort the issue. Since had to book it in with a closer ford dealership so I know its going to be fixed. Not a pleasant experience.

A great all round experience! – I was in the market for a second hand car and came across the Carizma website in my search. I had my mind on a couple of vehicles that I saw on the… Read more

site. I took my relative along as she too was looking for a vehicle. We had stopped at two car yards before going there. We were amazed by the help we received at Carizma. Alex and Hyula were fantastic. We both found vehicles we liked. She needed finance but ours was a straight forward sale. They helped us from start to finish. No pressure from them. Just good vehicles to choose from.

I have gone through Blake at watners bay and got the most reliable and beautiful car for my girls and I. Blake was so helpful and polite and he also… Read more

made sure that there wasnt no problems with the car before I took it. Thank you ao much car mart direct. ❤️❤️

The sales staff intentionally gave misleading information then the new cars sales manager just straight out lied to cover their servicing of buying a… Read more

new vehicle. My experience led me to not wanting to even pick the car up. It's taken me months to almost get over the whole disgusting experience. my advice is to go further afield!