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Suttons

Suttons

4.5 from 1,385 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (1,116)
  • Return Claim MadeYes (22) · No (1,059)
  • Customer Service
    4.8 (1,084)
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Great customer service

published

Simon was great and helped me out alot. Where all the other dealers were not interested in helping, Simon was very helpful.

Product Quality
Customer Service
Incentivised ReviewNo
alex

alexSydney, NSW

  • 2 reviews

Seamless new car experience with Sutton’s Kia

published

Buying our Seltos was made easy - from Alex’s initial response to our online query through to his & Shane’s friendly & knowledgeable showroom discussion and test drive,and,as agreed,delivery/handover of our new car.Great customer service,thank you!

Incentivised ReviewNo
Return Claim MadeNo
Store LocationZetland
Elide Kitchen

Elide KitchenSydney Surrounds, NSW

Love the new car.

published

Service was courteous and top shelf. Staff were friendly, professional and understanding. No pressure applied to ensure sale. Highly recommend dealer.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChullora
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1 comment
Suttons
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John McClymont

John McClymontSydney, NSW

Great service

published

I collected my new Subaru Forester from Suttons Rosebery yesterday and can honestly say it was great service from the moment I walked into the showroom two weeks ago and until I drove away. Had a couple of follow up questions today which were responded to promptly.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSuttons Rosebery
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1 comment
Suttons
Suttons C.Suttons

Hi John, congratulations on purchasing your new Subaru Forester. We're happy to know that you enjoyed your experience with the team at Suttons Subaru Rosebery. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

My 4th Subaru. Great car and great team at Rosebery.

published

Tano, Nick, George and the others. All very helpful. I knew what I wanted. An Outback 3.6 R. And that’s what’s I got. Great car and very professional sales team. Thank you all.
Alex.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRosebery NSW.
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1 comment
Suttons
Suttons C.Suttons

Hi Alex, congratulations on purchasing your new Subaru Outback. We're happy to know that you enjoyed your experience with the team at Suttons Subaru Rosebery. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

ROBERTA

ROBERTA

  • 2 reviews

I have always wanted a Kia Sportage

published

The service was fantastic with Luke. He was very helpful and would recommend SVM Roseville to anyone interested in getting a Kia.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRoseville
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1 comment
Suttons
Suttons C.Suttons

Everything I could want in a new car

published

Easy friendly transaction, staff helpful and have good product knowledge. Everything done as requested. Purchase a pleasure from entering dealership to driving new Subaru Forester out!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSutton’s Chullora
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1 comment
Suttons
Suttons C.Suttons

Great service!

published

I bought a Nissan Qashqai and the team (Darcy and Conor) were efficient, understanding, got me easy finance and most importantly everything was done very quick within 3 days my car was in my garage. Thank you guys!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSutton’s City Nissan
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1 comment
Suttons
Suttons C.Suttons

So happy with my ASX

published

Great service at Mitsubishi Suttons Arncliffe. Alistair was patient and helpful answering all my questions. Great little car, very happy with my new ASX!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationArncliffe NSW
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1 comment
Suttons
Suttons C.Suttons

Hi Mel, we really appreciate you sharing your experience with Alistair with us as we strive to deliver a great customer experience at Suttons Mitsubishi Arncliffe. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

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Vicki

Vicki Sydney, NSW

Love my new Volvo xc40

published

Kye was very knowledgeable about the car , loaned me the car for the afternoon to get a good sense of the car . Explained the operations of the car carefully and understandable . Very happy

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationLindfield
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1 comment
Suttons
Suttons C.Suttons

Hi Vicki, your wonderful feedback mean a lot to us. Thank you for taking the time to post about your positive experience with Kye at Volvo Cars Lindfield. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

Jackie

Jackie Sydney, NSW

Love my new Subaru Forester

published

George and his team were fabulous. Very friendly, professional, knowledgeable and made it all easy. He took the time to make sure I was well set up and happy before driving away.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSubaru Roseberry
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1 comment
Suttons
Suttons C.Suttons
Terry Lee

Terry LeeSydney, NSW

Love my Hyundai

published

From the moment I walked in everyone made us feel comfortable & the service was great especially young Darcey the salesman

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSuttons City, Roseberry
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1 comment
Suttons
Suttons C.Suttons
Liz

Liz

  • 2 reviews
  • 1 like

Suttons Arncliffe Subaru friendly service

published

I was impressed by the salesperson Andy at Subaru, Suttons Arncliffe. He was extremely helpful, friendly and professional. Kept me uptimes to date with all aspects of the car sale.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Suttons
Suttons C.Suttons

Hi Liz, we really appreciate you sharing your experience with Andy with us as we strive to deliver a great customer experience at Suttons Subaru Arncliffe. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

Awesome service.

published

Awesome service and amazing first class service! Eugene was very helpful. Would recommend to everyone looking for a new car.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChullora Subaru
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1 comment
Suttons
Suttons C.Suttons
Neo J.

Neo J.Sydney, NSW

Sutton Dealer broke my car.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSuttons CBD Service & Parts
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1 comment
Suttons
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Excellent service

published

Great service by Andy at Sutton's Subaru Arnccliff. Very friendly, helpful, warm and informative. Definitely would recommend family and friends.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationArnccliff NSW
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1 comment
Suttons
Suttons C.Suttons

Hi Bhanu, we really appreciate you sharing your experience with Andy with us as we strive to deliver a great customer experience at Suttons Subaru Arncliffe. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

Angela

AngelaSydney, NSW

Thank you

published

Amazing customer service by Eugene in particular at Subaru Sutton’s Chullora. Would definitely recommend to family and friends. Beyond happy with my purchase!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChullora
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1 comment
Suttons
Suttons C.Suttons
Vik

VikSydney, NSW

Great service

published

Gilbert and roach provided a great service.
Very happy pleased to use there service.
Sales person Matt is friendly and very cooperative and kept me in loop with the stage by stage process of my new vehicle.
Highly recommended.
Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGilbert and roach huntingwood nsw
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1 comment
Suttons
Suttons C.Suttons
happyem100

happyem100Sydney, NSW

  • 3 reviews
  • 1 like

Suttons City Pre-Owned - Excellent Service

published

I received excellent service from Taz at Sutton City's pre-owned dealership. The rest of the team were also courteous, helpful and friendly. I got a great deal on my trade-in and on my replacement car. I would definitely recommend Taz and the team at Suttons City (located in Zetland).

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationZetland - Pre-Owned
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1 comment
Suttons
Suttons C.Suttons
johnnie

johnnie

  • 3 reviews
  • 3 likes

Cannot be happier

published

Sales person Simon is very professional and honest. Highly recommend.
Compaired with other sales at different dealerships, Simon NG is so much better.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChulorra
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1 comment
Suttons
Suttons C.Suttons

Hi Johnnie, we really appreciate you sharing your experience with Simon with us as we strive to deliver a great customer experience at Suttons Chullora. We look forward to assisting you again in the future. Regards, Suttons Customer Care.

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Questions & Answers

Dave

Daveasked

I would just like to know if I can sell my Holden Astra with you guys and get what it's worth

1 answer
Suttons
Suttons C.Suttons

Hi Dave, we would be happy to discuss the option of purchasing your Holden Astra. Please contact us at customercare@suttons.com.au or call us on 0287118619.

Sam

Samasked

Hey Rami @ Suttons Arncliffe Hyundai, why do you bother responding to peoples reviews and offer for them to contact further so you can resolve their issues but then never actually do anything about it? Don't bother if you aren't going to take it seriously, you might think it makes your business look like you take peoples concerns seriously on these forums but for those who actually want some issues resolved it just makes them crankier.

1 answer
Suttons
Suttons C.Suttons

Hi Sam, we do take all complaints seriously and would like to discuss your review further. Please call our customer care team on 0287118619. Regards, Ash. Suttons Customer Care.

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