Great service and everyone very helpful
I recently purchased a new Holden Colorado from Suttons Chullora and the staff were great and made the process very easy.
I would highly recommend Suttons Chullora if you are thinking of purchasing a new vehicle.
This is the second car i have bought from them and both times the people there were very friendly and professional.
poor follow up
I bought a Suzuki Ignis from John Dinh at Suttons City Suzuki. The sales service was great but the follow up service has been poor. The car came with only one key and John promised to order another. I emailed before my first service so I could collect the key but it wasn't available. I called today and John is away until next year so they put me through to someone else but it rang out 3 times. They need to have calls revert back to the receptionist so you can leave a message. Best customer service would have been for someone to take my details and to order the new key for me. This isnt a replacement key it's a key I should have gotten with the sale. Follow up is as important as sales service - and they fail miserably.
Purchase of new vehicle
I was impressed by the professional approach of the sales team and in particular by Dennis Lee. If it weren't for Dennis I would have bought my i30 Premium trhough another dealer. Very happy with the choice. Thank you Dennis.
Will from Suttons city was very professional and honest and easy to do the whole deal with. Would recommend this dealership to anyone wanting to buy there next car my experience was a 10 out of 10
Nissan qashqai ti 2019.
Great service, very professional and understanding. Everything went smoothly without any stress. Enjoying the new qashqai ti. Thanking especially Mr. Aladdin Sammak for his complete honesty, attention and sincerity, we'll definitely recommend you.
ISUZU mux lst
Well presented..kept up to date daily by salesperson Luke Richardson.
Car was kept inside overnight before delivery date in pristine condition.
Everything explained fully by look...even getting ISUZU tow bar fitted at last minute
All round...bloody great
Great experience at Concord Landrover
Fantastic experience from sales to administration to aftermarket. Grady in sales to Vinny in admin & Ghada in aftermarket. All 3 were professional in all aspects to the pickup of the vehicle.
Thankful for Thomas and tanvir.
Thanks to tanvir and Thomas of sutton City Zetland for giving the price that I can afford for a new car. Would recommend to my friends to visit sutton City.
The reviewer stated that an incentive was offered for this review
Fantastic Car! So happy!
Sam was absolutely brilliant, he has a lot of knowledge of the car and didnt push us into anything. Took a lot of time to show the car off to us, he made it hard for us to find a reason not to buy it.
The service was excellent
We picked our Nissan X-Trail today
We have been Suttons Arncliffe for six years and have always bee n satisfied with the service and found Ritesh very good. Particularly today when I had a problem with starting the car. Thank you once again Margaret and Ken James.
Great customer service
Great people and excellent customer service.
Abir Eddine is a pretty cool sale person to deal with, she helped us with choosing the right car that suits our needs while sticking to the budget.
Highly recommend Nissan @ suttons Chullora
Daniel Kho helped make the purchase and pick up smooth.
It wasnt a very hard sell. There was a white manual in stock, and thats what I was after.
Daniel however was really good to deal with. Helpful and professional. Pick up was easy.
Joanne in after market care was professional also. I did however not purchase this. Thank you!
Purchased a new Kona Hyundai after lots of research
Attention given , with a smile and respect, was appreciated.
There was no pushing nor coercion.
Test drive went well in back streets where there was not too much distraction so driving aspects of the vehicle could be tested such as reverse parking n sudden braking etc.
Very pleased with everyone especially Alison who provided professional and friendly service the whole time.
Review of Suttons Hyundai
I intended to buy a new car. I tried Suttons for an i30. They were very helpful, they did not pressure me over my choices and the whole process of ordering the car took a little over an hour. The car appeared, as ordered, one week later. I am very happy with the ordering procedure (and indeed with the car).
Rosebery Sales - Customer service
The staff with whom we dealt in the purchase of a Subaru xv displayed a friendly manner and helpful disposition and were efficient in completing the process. Driving away with a sense that the sales staff had been thorough in preparing us for the Subaru driving experirnce
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Questions & Answers
Hey Rami @ Suttons Arncliffe Hyundai, why do you bother responding to peoples reviews and offer for them to contact further so you can resolve their issues but then never actually do anything about it? Don't bother if you aren't going to take it seriously, you might think it makes your business look like you take peoples concerns seriously on these forums but for those who actually want some issues resolved it just makes them crankier.
Hi Sam, we do take all complaints seriously and would like to discuss your review further. Please call our customer care team on 0287118619. Regards, Ash. Suttons Customer Care.
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