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Suttons

Suttons

4.4 from 1,065 reviews

Reviews

(839)
(72)
(18)
(19)
(117)
  • Product Quality
    4.8 (821)
  • Return Claim MadeYes (17) · No (777)
  • Customer Service
    4.8 (782)

Reviewer Photos & Videos

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Hassle free purchase

published

Staff at Arncliffe Suttons were very welcoming and supportive. It was comforting to know that my sale representative-Ibrihim was interested in my needs and finding a vehicle that matched my needs. He displayed a high level of professionalism, whilst also being friendly and easy to talk to. The hassle of finding a care was eliminated. It was my first care dealership, I visited and purchased on the spot.

Customer Service
Product Quality
Store LocationArncliffe Suttons
1 comment
Suttons
Suttons C.Suttons

Hi, we appreciate your feedback on your experience with Ibrihim, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Vanessa

VanessaSydney, NSW

Amazing service

published

The team at Suttons City Honda were extremely helpful and patient. Adam was very thorough, helpful and patient. Jason in finance was also great at assisting with the finance side of things. Both very friendly and willing to assist with everything we needed. Fadi and Mark were also extremely helpful in the absence of Adam and Jason. The whole process was so fast and easy I couldn’t believe it!! I went in on the weekend to look around and by Tuesday my car was ready to be picked up!!
Thank you for the amazing service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHonda Suttons City Zetland
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1 comment
Suttons
Suttons C.Suttons

Hi Vanessa, we’re happy to hear that you had a great experience at Suttons City Honda. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Claire

ClaireBruce 2617, ACT

Seamless purchase of my new car

published

The crew at Suttons City were fantastic. They organised everything over the phone and had it ready within a week of first contact. Alison was the absolute professional and Thomas helped greatly with the finance side.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons City
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Claire, we appreciate your feedback on your experience with Alison, we will be sure to let her know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Excellent service

published

I visited Suttons Alexandria after looking at their website and seeing a used Subaru Liberty that I liked. The salesman, Shane, and the other Suttons staff were friendly, helpful and informative. The car was in great condition and a couple of marks on the duco were buffed by the staff and disappeared. I bought it immediately and love driving the Liberty.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Alexandria
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1 comment
Suttons
Suttons C.Suttons

Hi Manuel, we appreciate your feedback on your experience with Shane, we will be sure to let him know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Toni

Toni

  • 2 reviews

Fantastic experience and love the service!!!

published

Purchased latest Nissan Qasqai series 3 ST-L model. All staff involved very knowledgeable in explaining cars aspects and features. Easy and comfortable experience with Sutton’s Chullora. Highly recommend using this dealership

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton’s chullora
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Toni, we’re happy to hear that you had a great experience at Suttons Chullora Nissan. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Tammy S

Tammy SSydney, NSW

Our Brand New Car

published

Excellent responsive service to choose our new car. Great value for money to purchase our new car. The customer service whilst picking up the car was exceptional. Thank you for taking care of us at Nissan Chullora! Definitely happy to refer anyone looking for a new Nissan to Greg, Abir and their team! Thanks again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNissan Chullora
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1 comment
Suttons
Suttons C.Suttons

Hi Tammy, we’re so glad to hear that you had a fantastic experience with Greg and Abir at Suttons Chullora Nissan. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


RBM

RBMSydney Surrounds, NSW

Purchase of Kia Sportage from SVM Kia Roseville

published

The salesperson was professional to deal with, had a high customer focus and was efficient and courteous in all our dealings . I received what I considered to be a good deal and the sportage was delivered in a timely manner and presented perfectly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSVM Kia Roseville
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1 comment
Suttons
Suttons C.Suttons

Hi, we’re happy to hear that you had a great experience at SVM Kia Roseville. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Siiri Lass

Siiri LassSydney, NSW

So happy with my New car

published

Sorin was the perfect man to help me choose my car . Plus my golf bags fits in the boot . He was very informative and helpful with explaining the runnings of my new car. A very good Asset to Honda

Customer Service
Product Quality
Return Claim MadeNo
Store LocationZetland
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Siiri, we’re so glad to hear that you had a fantastic experience with Sorin at Suttons City Honda. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Alan

Alan

  • 11 reviews

Capped price liars! (Suttons Holden Zetland)

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Zetland.
See all answers
1 comment
Suttons
Suttons C.Suttons
CraigM

CraigMSydney, NSW

Capped Price Service....$400!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSutton City Rosebery
See all answers
4 comments
Suttons
Suttons C.Suttons
CraigM
CraigM
Suttons
Suttons C.Suttons

This is perfect

published

It is very good. Service good. Car good. Nice to have a experience with them. Hope everyone have a good experience here as well. Buy the car you want. All good .

Customer Service
Product Quality
Return Claim MadeYes
1 comment
Suttons
Suttons C.Suttons

Hi Had, we’re happy to hear that you had a great experience with Suttons. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

The reviewer stated that an incentive was offered for this review


Buying new car

published

Very prompt service and efficient when we were negotiating a price for our new car. An enjoyable experience with great result. We would recommend using these guys to purchase any car. We are impressed by all aspects

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSubaru dealer at Rosebery
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1 comment
Suttons
Suttons C.Suttons

Hi Chelsea, we’re happy to hear that you had a great experience at Suttons Subaru Rosebery. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Marvin S.

Marvin S.Sydney, NSW

Great experience

published

Suttons city team were excellent in providing a great experience whilst purchasing the Hyundai. David In particular worked hard getting us the best deal for the car. Highly recommend Suttons city Hyundai. Excellent

Customer Service
Product Quality
Store LocationSuttons city
1 comment
Suttons
Suttons C.Suttons

Hi Marvin, we’re so glad to hear that you had a fantastic experience with David at Suttons City Hyundai. We will pass on your great feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Luca Olmastroni

Luca OlmastroniSydney, NSW

Great service!!!

published

Despite the delay because of Honda in Japan, they looked after me and they made it possible even earlier on the scheduled arrival time. Great job and excellent customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHomebush
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Luca, we’re happy to hear that you had a great experience at Suttons Homebush Honda. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Best thing I have ever done

published

Whole experience was excellent was made to feel at ease everyone was friendly and helpful no stress. Chris and Jordy were brilliant 10/10. Would highly recommend them and Suttons to potential customers

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRosebery
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1 comment
Suttons
Suttons C.Suttons

Hi John, we appreciate your feedback on your experience with Chris and Jordy, we will be sure to let them know. We look forward to assisting you again in the near future. Regards, Suttons Customer Care.

Colin

ColinHunter Region, NSW

Professional Car Sales Team

published

After driving down from Newcastle I was looking for a good deal for my trade in & I did. Very professional dealership. I traded my 10yo Subaru Outback & bought a new Premium Outback. Drove down the following weekend & drove home in my new Subaru.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSydney City Centre Subaru Rosebery
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1 comment
Suttons
Suttons C.Suttons

Hi Colin, we’re happy to hear that you had a great experience at Subaru Rosebery. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Suttons

published

Just bought my first car at Suttons and would definitely recommend it to anyone, they helped me pick the right car for my needs and they have excellent deals and quality service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons City Hyundai
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Annie, we’re happy to hear that you had a great experience at Suttons City Hyundai. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Love the boot space

published

We bought a Suzuki vitara the car is nice to drive a bit disappointed that we did not get a test drive next time we go during the week
Thanks

Customer Service
Product Quality
Return Claim MadeNo
Store LocationZealand Sutton city
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Jean Paul, we’re so happy to hear that you love the Suzuki Vitara. We will pass on your feedback and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


Excellent Service

published

Great service & value. Unique location close to the CBD & a golf course with dog walking facilities close at hand & some historical facilities to engage in whilst on the new car purchasing journey.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCity
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Llongo, we’re happy to hear that you had a great experience at Suttons City. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


AmyD

AmyDSydney Surrounds, NSW

  • 2 reviews

Great new car buying experience

published

Jess, Harish and the Team at Suttons Arnecliff were attentive and informative. Special thanks to Jess whom i originally contacted for the purchase of my new car. Great Service by all. Love my new car!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSuttons Hyundai, Arnecliff NSW
See all answers
1 comment
Suttons
Suttons C.Suttons

Hi Amy, we’re happy to hear that you had a great experience at Suttons Hyundai Arncliffe. We will pass on your generous comments to the team and we look forward to assisting you again in the near future. Regards, Suttons Customer Care.


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Questions & Answers

Sam

Samasked

Hey Rami @ Suttons Arncliffe Hyundai, why do you bother responding to peoples reviews and offer for them to contact further so you can resolve their issues but then never actually do anything about it? Don't bother if you aren't going to take it seriously, you might think it makes your business look like you take peoples concerns seriously on these forums but for those who actually want some issues resolved it just makes them crankier.

1 answer
Suttons
Suttons C.Suttons

Hi Sam, we do take all complaints seriously and would like to discuss your review further. Please call our customer care team on 0287118619. Regards, Ash. Suttons Customer Care.


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