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Von Bibra

Von Bibra

4.6 from 1,230 reviews · View Statistics
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Listing monitored by Von Bibra

Reviews

  • Product Quality
    4.8 (514)
  • Return Claim MadeYes (14) · No (519)
  • Customer Service
    4.7 (542)
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Kathleen
KathleenSouth East Queensland, QLD

Very happy

published

Great service Friendly helpful staff. Declan was really easy to deal with

  • Incentivised Review No
  • Store LocationRobina
Von Bibra
von B.Von BibraSend a private message

Many thanks Kathleen

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Geoff
GeoffFar North Queensland, QLD

Really liked the experience I had with Von Bibra

published

I had to fly in from north Qld to pick up my car on the Gold Coast . I hadn’t seen it yet other than photos and videos sent by Oliver so I was a bit worried but Oliver made sure I was at ease and came through in the end. I was impressed. Thank you

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Thanks Geoff, really happy we could make this work for you and we hope you love your new car. Safe travels!

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Kim
KimSouth East Queensland, QLD

Thank you Von Bibra for my Nissan

published

Von bibra have a great service. They made it super easy for me and Oliver was very professional

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Thanks Kim, enjoy!

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Ran
RanSouth East Queensland, QLD

Great service!!

published

Keith offered a great deal and provided exceptional service - thank you Keith

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Thanks Ran, we appreciate your business!

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The reviewer stated that an incentive was offered for this review

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Taylia
TayliaSouth East Queensland, QLD

Beautiful car and great salesman, Keith! He was able to give me security in knowing I made the right choice.

published

Great personality and very helpful! Keith was able to give me security in knowing I made the right choice.

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Thanks Taylia, just what we want to hear. Enjoy your new car!

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The reviewer stated that an incentive was offered for this review

Excellent customer service

published

I had the pleasure of being served by Keith at the Helensvale Von Bibra dealership. Keith and the lovely team made the search for a new car fun and listened to what i was looking for and assisted me in finding what i was looking for in an incredible, timely manner. I would also like to give a special mention to Keith's fantastic "House party" hair style. 5 star service!

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

It's a good hair style, isn't it?!! Thanking you for the great review for Keith and the team, we super appreciate it.

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The reviewer stated that an incentive was offered for this review

Ian
IanSouth East Queensland, QLD

Very enjoyable experience

published

I was very impressed with the network of used cars that were available and how Ashley was able to find me a car that is very suitable to my needs. Also impressed on how much work they put into getting the car up to scratch prior to me picking it up

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Many thanks Ian, safe travels on the road.

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Brad
BradSouth East Queensland, QLD

Great service from Lachlan in used cars

published

Great experience getting into a new used car. No high pressure, great attention to detail on the car. Thanks Lachlan.

  • Customer Service
  • Incentivised Review No
Von Bibra
von B.Von BibraSend a private message

Thanks for the 5 stars Brad, enjoy your new car!

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Excellent customer service

published

Marko was very attentive and courteous to my wife and myself.
He quickly identified the most appropriate vehicle for my special needs.
Together with Brendon Welch, we were advised of future availablity, and not pressured for an instant decision.
Our buying decision was influenced by the excellent service we received in a very professional and friendly environment.
Gordon Green

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Many thanks for the kind words Gordon, we appreciate your business.

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Amazing service!

published

Very appreciative of the service from Lachlan, Richard and Glen! They were really great, would definitely recommend to anyone!

  • Customer Service
  • Incentivised Review No
  • Store LocationHelensvale, QLD
Von Bibra
von B.Von BibraSend a private message

Many thanks Joanne

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What a winner - CX5 form Lachlan

published

Lachlan - has really supported this sale by making sure the vehicle was available and well presented. He has worked quickly and really paid attention to the customers (*me) needs. I would recommend any of my colleagues and friends to go and see him for their potential vehicle requests.

  • Incentivised Review No
Von Bibra
von B.Von BibraSend a private message

Enjoy your new CX5 and many thanks for your kind words and business!

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Liz peters
Liz petersSouth East Queensland, QLD

Fantastic support and service.Trustworthy and honest

published

Shown a great car, delivery for first viewing because of distance
Way beyond normal service

S

  • Product Quality
  • Customer Service
Liz peters
Liz peters

Thank u Lachlan Manning for yr help and service at Helensvale Qld

Von Bibra
von B.Von BibraSend a private message

Congratulations on your new car Liz, great to hear Lachlan and the team at Helensvale went above and beyond! Thanks for your business

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Darren
Darren
  • 2 reviews

Great Service

published

Great customer service and attention to detail definitely shop here again

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Many thanks Darren

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Sandy
SandySouth East Queensland, QLD

Ecstatic customer!! Thankyou!!

published

I am extremely happy with the outstanding service I received from Claudiaus.
Very friendly and approachable. He seems to be more interested in finding the perfect car for me then making a high sale. As for the rest of the team also amazing I would highly recommend this place to anyone. This Took the stress away with an easy exchange. Can not thank Von Bibra enough I am one happy customer!!

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Great to hear Claudius found the perfect car for you Sandy! Thanks for the kind words, safe travels.

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Luke De Giorgio
Luke De GiorgioSouth East Queensland, QLD

Picking up wagon

published

Oliver Geri was EXCELLENT from the moment he first came out to introduce himself right to the handover of the car. He has kept me in the loop with everything that has gone on with the car and is a credit to the Von Bibra team. I will be recommending Oliver and Chloe and the team at Vob Bibra Robina with anyone that I know who ends a car, thanks again Oliver, you are a legend and have made this experience for me very memorable. Luke De Giorgio

  • Product Quality
  • Customer Service
Von Bibra
von B.Von BibraSend a private message

Thanks Luke, loved reading your feedback about Oliver, Chloe and the team! Congratulations on your new car Luke.

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Questions & Answers

Kaz
Kazasked

Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.

1 answer
Von Bibra
von B.Von BibraSend a private message

Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo

Barry M.
Barry M.asked

jetblack window tint

3 answers
Les
Les

It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.

Fired Up
Fired Up

Are you asking about buying or selling it ?

Barry M.
Barry M.

The brand of window tint you use.

Niggie G
Niggie Gasked

Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?

2 answers
Von Bibra
von B.Von BibraSend a private message

Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are holli.vonbibra@vonbibra.com.au Thanks Jo

Joseph
Joseph

I feel sorry for all Robina Von Bibra customers they have no idea what's ahead of them coming when they have their next visit good luck

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