Some things good, some things badVery excited to get this bike and enjoyed riding it first few times. Seemed nicely made apart from the computer which is too small and no good with polarised glasses.
Then I noticed the first repeating problem, a design flaw, the chain falls off very easily. Ive owned 3 electric bikes, a Xiaomi for about 5 years and a giant for 2 and this chain came off more in the first weeks than both my other bikes in all the time I had them. When I emailed Leitner to my surprise they were aware of this problem and emailed me a link to a part I should buy t... Read moreo stop it happening. Couldn’t believe it, design problem and they wanted me to buy a part! The second problem was more serious, the motor would either not activate or would pulse causing a jerking ride. To there credit they sent me multiple emails to help but unfortunately I’m not bike expert and while I was trying to follow there instructions could not figure them out. Turns out they were sending me instructions for the wrong model. After some back and forth we worked out the optical sensor had failed and arranged a repair in Marrickville with the part. Since then has been ok (apart from the chain problem). The Leitner people seemed very nice but I’d be reluctant to recommend to anyone outside Melbourne considering I couldn’t just take it to the shop and get checked.
Update - safety warningThe bike has been fine, but when I plugged in the charger today, the light didn't go red. I do my own repairs, so I found there was no battery volts at the bike charging plug, so I flipped it over and started to open up the tube where the electrics were.
Everything was just shoved into the tube, and the battery (weight 1.7kg) just sits on top of the aluminium speed controller on its wires and bounces around as you ride. It had broken the negative wire and had almost broken the positive. Now both these wires are connected unfused to the batter... Read morey pack, and if they had both made contact with the controller, there'd be a fire. Picture shows the end of the pack and the back of the controller. Pack OD is 47mm, tube ID is 52mm, so that's 5mm of movement. I am going to firstly put the battery into a 50mm split conduit tube to eliminate sideways movement while still allowing the wires to come down the tube, also I am putting a plastic retaining ring under the pack which I will make on a lathe so it sits on the ring instead of the aluminium controller. It is my due diligence to advise of this risk. You've seen on TV what happens when these things go up in smoke. The Chinese components are adequate, but the care and methods of assembly are below par and should be addressed.
Just Love itI had researched e-bikes for about 10 years before purchasing the Ultimate. It just looks like a bike. It's fun and rides well. OK, the display isn't the best but, once you know where they are, you don't need to look at it anyway. I had an issue with the wiring, which was probably my fault, but the customer service was excellent and the issue was successfully resolved. They are very helpful and friendly. Show details
Excellent value. Suits us perfectlyReceived our Ultimate bikes just a few days after ordering. Solid construction. Light enough for caravan at 17kg each. Easy to assemble. Already charged. We’re off and pedalling within a couple of hours. Very easy to operate. Battery charges and lasts well. Will replace hard seat with something more comfortable but finally enjoying hills and headwinds. Show details
Great bikeThe Leitner Ultimate 700C is a great bike. I travel on average 46km a day five days a week. On a single trip of 23.3 km it takes 49 – 55 minutes. I average between 25-28 km/hour (this is due to the terrain, my own fitness, and petal assist).
Due to the long distances each day would be a daunting experience without it, I feel the Leitner is my best companion.
It provides a workout and allows me to have the ability to keep momentum even when traveling inclines.
At work I can park it outside the building without having to waste time as I would... Read moreif I was in a car. I found the support amazing, as recently I had an issue with the derailer. I contacted Leitner and they posted the part and arrange a bike shop to complete the repairs in Darwin, which was great service, all covered within the warranty. The battery lasts 75-80 km but it is a petal assists so it kicks in up hills or when I am facing a headwind. I am very pleased with my bike, and highly recommend the bike to those who are commuters.
Great value and excellent service from LeitnerI love my Leitner 700C Step-Over. It has all the features I was looking for in an e-bike, especially the price and its light weight. At 78 I was finding it difficult to keep up with my riding group, but the pedal assist feature allows me to maintain a good pace particularly on the hills. It has certainly allowed me to extend my bike riding days. Leitner gave prompt delivery and excellent follow up. Highly recommended. Show details
Great value, Great serviceBought this bike on the recommendation of a friend who had purchased a different model. I was particularly attracted by the price, the relatively light (17kg) weight and the stealthy location of the battery. At first glance it doesn't look like an e-bike. Not having a local Leitner dealer, I had to rely on delivery from Leitner Melbourne but was pleasantly surprised when the bike arrived two days after order placement (despite the cautionary words about potential Covid-induced delays). One small issue with the electrics was addressed in their s... Read moretride (detailed, prompt, personalised communication was greatly appreciated). I'm 68yo and live in a hilly location at the top of a steep hill that I haven't managed to ride a bike up for over 25 years ... until today. The Ultimate saw me comfortably up that hill and two or three others on my first ride. The hub motor did take this novice e-biker by surprise at first but I found that I adapted quickly to the extra motive power. I would have liked a larger display...it is a tad hard to read on sunny days (when I'm most likely to be riding). The small sun shade recommended by one of the other reviewers is on my list of things to do. Having said that, the controls are straight forward and not being able to see them clearly does not compromise the rideability. If, like me, you're forced to buy on-line, consider seeking recommendation from your dealer for someone to assist in getting your bike ready for the road. There will be things that need that expertly applied torque wrench and other tweaks to get you comfortably and safely on the road ... and you'll also have a suitably willing and skilled someone lined up for your next service.
700c Ultimate Step-Thru & Step-OverWe bought two bikes, a 700c Ultimate Step-Thru Cruiser & a 700c Ultimate Step-Over. Delivery was expected to be at least two weeks, possibly more with Covid, but we were so pleased to see that they arrived within days. Phone and email communication with Leitner was exceptional and the manuals required are available digitally on their website.
What we loved is that they weigh no more than our other bikes, 17kg. Having ridden another brand that was 28kg we found that the Leitner are as easy to manouvre as our old bikes.
We are age 70 & 72 and have been finding the hills a bit too much effort and thought the investment into these bikes will help keep us riding and active.
Terrific EBikeOne of the very few ebikes that looks like a normal bike. Battery is hidden within the frame and the frame and the components are well constructed. It is pleasure to ride with or without the battery turned on and the maximum level makes it easy to climb hills. Battery lasts well over 30km's and love the fact that you can trickle charge anytime without destroying the battery life. The bike is also extremely light for an 250W ebike and fits easily on a bike rack. Great value for money and recent warranty service has been very responsive.
Highly recommended. Show details
Received a lemon eBikeI bought this at Snowbiz Brisbane City
The bike looks good and is a reasonable price
The bike is lightweight - the most annoying thing is the small speed display which you can't see if you have polarised sunglasses
After riding it for the first time the motor would completely die after approx 1.5km-2km
Took it back to store (who were super friendly) and they checked all wiring and said it was ready
Riding it home it dies again
Take it back again and they replace component by component starting with screen, controller even battery but still no l... Read moreuck I asked for a full refund and I received it without hesitation - and since purchased a different brand I understand any brands can have lemons but still disappointing One downside of hidden battery is complexity to replace
Questions & Answers
I'm considering this bike , however many of these year-old reviews refer to early battery or electric issues. Has this been resolved, I'm reluctant to have to transport the bike for repair, even under warranty as it's a distance. Btw do they fit in the back of an SUV?
Hi, thanks for your message. Leitner customer service team assist our customers in resolving concerns or issues on their bike in a timely manner. If in a case where a technician or bike shop is requir... Read moreed, our team try our best to locate a bike shop closest to our customer to assist as Leitner have a number of recommended bike shops and technician across the country. Please check the dimension of the bike on our website to see if it is suitable for your needs. Please contact our team at firstname.lastname@example.org to discuss further. Thank you and we look forward to hearing from you. Regards, Leitner team
Front wheel comes out easily. It should fit any wagon or SUV with the rear seats folded down. There is an issue with the battery pack just sitting on its wires on top of the aluminium controller housi... Read moreng. I fixed mine when a wire broke through, but this is the kind of repair that can’t be done by professionals, only skilled, pedantic old blokes with time to do it right.
How much amps does it have
Hi, The Ultimate has a 36 Volt,10 Ah Samsung lithium battery. the full specifications are available on our website: external link I hope this helps.
The Leitner Team.
This isn't a high capacity battery, but the advantage is it is a light, easy pedalling commuter. i went for a ride along Brisbane river bikeway (no slopes) with my son on a normal bike, and I left the... Read moreelectric off as it is fine pedalling on the flat without it. normal speed for me on the flat is 25 km/h so even with the electric ON it isn't working - just when I come across a hill it kicks in and maintains the speed up a hill.
|Rear Wheel Hub
|Max Assisted Speed
|Max Load Capacity
|Colour / Finish
|Red, Matte Black
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