I purchased an older model (Berlin cruiser) in 2017 which was great (I gave it 5 stars) however it was stolen a year ago. I purchased the same newer model in October 2019. The newer model was slightly more expensive and has a side stand, instead of a central stand which was great, and a slightly shorter frame. I had an issue with the lowest speed setting being faster than the old model. When I complained about this to Leitner they were kind enough to provided me with an old model controller (free). They also gave me a new rear wheel (rim and sp...

I am really happy with my Leitner Berlin Cruiser - the quality is excellent and it is fabulous to ride. Without any fuss, Leitner promptly sent, by express post, a replacement for the LCD screen which was damaged during shipping. It has been a pleasure purchasing from Leitner.

Had my Berlin 26” step through cruiser 3 months now have 1300ks on the clock absolutely love it great bike can recommend it to any one considering a e bike

Have had my Milan Cruiser and Berlin Cruiser for 3 months now.
Fantastic electric bikes have done 1400km on the Berlin.
Absolutely trouble free / fantastic support for Leitner.
Very Very Happy - Perfect Bike
Robert P

My Leitner Berliner has been great. Keep check of km each charge via taco. Averaging 40/50 per charge. Easy bike to ride. Scouts up hills. Looks great. Excellent inclusions. Thanks

Prompt delivery even with COVID restrictions. Came well packaged with minimal assembly being required.
My first ebike but very easy to get used too. Really glad to have the reassurance of that extra power at the touch of a button - those long steep slopes are not so daunting anymore. Great bike.

I purchased this bike with the hopes of being able to keep up with my husband after being diagnosed with a heart condition, fantastic, it’s perfect now he pursues me!

I bought a Berlin cruiser in January 2019. Have greatly encored the ride, but the best feature is undoubtedly the after-sales service. I have had a couple of minor technical issues, which were addressed immediately with clear instructions and a helpful attitude.

Purchased a Berlin cruiser in April 2020 during virus lockdown. Delivery was on time & assembly was easy. Travelled 300+ kms so far without a problem. My old legs didn’t appreciate the hill to my house at the end of a ride previously. Now with this bike my rides are enjoyable to the end. Great value for money. Peter B from Melbourne

The after sales support was top shelf. Bike is well made and easy to assemble. I have the 16ah battery but I could have used a more powerful motor, because I live on a hill.

Purchased in March 2020, riding it everyday very comfortable, loving it. Thank you guys. Will recommend to my friends and family. Wish the lights were 5volt or 12volt. Thanks again.

I bought my Berlin Cruiser early 2016 riding it almost every day.Never had any problems,riding about 40 Km every time.I am 76 years old no problems,very hilly around Adelaides foothills. I never regretted buying this Bike. Regards JurgenB.from Adelaide

My wife and I have 2 cruisers one berlin one step through. Recently my bike stopped functioning after heavy rain, no power to controls but battery fine and charging. On emailing it was suggested I replace the controller and was promptly dispatched at a reasonable price. After fitting the problem was the same and after some investigation I figured out there are 2 fuses in the battery pack. replaced the fuses and off we go. This is just for future reference. Regards Thomas.

We've had two Leitner bikes for a week or so now. 1 Venice step through and 1 Berlin Cruiser. So far very pleased. Assembly was surprisingly simple. Riding the bikes around the undulating terrain of Brisbane is a real pleasure and the motor has been up to everything that's been thrown at it. These bikes are very good value for money and ideal for anyone who wants to ride but doesn't want to arrive at their destination an exhausted ball of sweat. Les Stanley, Author - My Brother's Bicycle (available on Amazon).

I purchased the Berlin cruiser after a a bunch of research into e bikes, battery life and value for money. There are a lot of good products out there but not a lot seemed to provide a battery range of more than 30 kmph. I stumbled upon the Berlin cruiser and it was appealing because it is not only a seriously good looking bike, but it had a battery with an Estimated range of 80 km. Distances I have enjoyed riding in my many years of cycling. I wanted to get back into riding after injury took me out in 2018. I loved riding and the freedom it gav...

I've had the bike for 3 months now. Its definitely great value.
Small issues that are slightly annoying like the cables to the lights breaking and a disc rotor that is misaligned (and every time i need to adjust the brake pads after its worn a bit, it scrapes again) .
You need to know have a bit of knowledge on bikes to get it set up right, otherwise you should budget an extra $100 or so for the local bike shop to assemble it.
The battery range is as advertised. I get about 30km range with very few hills before its down to low (I've never compl...

After much research, came across the Leitner brand. My wife needed an ebike for towing a trailer, picking up food scraps from restaurants for composting at the local community garden. I just wanted something to make the hills less steep. We chose the Milan and Berlin Cruisers. They arrived on time and were assembled with minimal effort. The instructions and user manual were clear and easy to understand.
So far after 3 weeks there has only been some small adjustments required on the Milan, front disc brake and rear derailleur. Both bikes pull t...

I own 2 mountain electric bikes and this is my first cruiser style electric bike and I could not be happier, it allows you to adjust the bike to rider which gives you the a felling of comfort when riding. It was easy to assemble. The quality of bike for the price in my opinion would be hard to match. Great bike and service from Leitner.

I actively shopped all ebike vendors while saving to buy my first. Many were just too pricey or were the wrong style.
Found the right bike @ Leitnerdirect, and am so glad! Bought the Berlin, and am having a blast cruising all over!
I consider this a great investment, and would recommend to anyone who wants an ebike!

August 20th 2019 Update: Fun ride but decreasing battery power

I am using my bike to commute 8.5 miles to and from work on mostly flat terrain. Less than a month, 400 miles so far. The battery has been recharged nightly, as rec...

It took me months of research and questioning, telephone calls, emails to finally decide on an Ebike purchase.
Hopefully my review may save you some money or help you to think twice about how you go about sourcing your ebike.
I read all of the 5 star reviews for the Leitner ebike products on Product Review. There are close to over 250, 5 star reviews. I said to myself, 'How can a company have so many 5 star reviews ? ' This amount of positive 5 star reviews certainly helped me choose this brand.
The 14 day money back was also a plus, UNTIL I ...