Smooth riding experience, even on steep hills
5 levels of pedal assistance
Highly accommodating customer service
Comes with $150 worth of included extras
Wonderful ebike and great product support
I am really happy with my Leitner Berlin Cruiser - the quality is excellent and it is fabulous to ride. Without any fuss, Leitner promptly sent, by express post, a replacement for the LCD screen which was damaged during shipping. It has been a pleasure purchasing from Leitner.
Should have bought one years ago.
Prompt delivery even with COVID restrictions. Came well packaged with minimal assembly being required.
My first ebike but very easy to get used too. Really glad to have the reassurance of that extra power at the touch of a button - those long steep slopes are not so daunting anymore. Great bike.
Purchased in August 2020.
Excellent after-sales service
I bought a Berlin cruiser in January 2019. Have greatly encored the ride, but the best feature is undoubtedly the after-sales service. I have had a couple of minor technical issues, which were addressed immediately with clear instructions and a helpful attitude.
Purchased in January 2019 for A$1,100.00.
Just what Coronavirus ordered
Purchased a Berlin cruiser in April 2020 during virus lockdown. Delivery was on time & assembly was easy. Travelled 300+ kms so far without a problem. My old legs didn’t appreciate the hill to my house at the end of a ride previously. Now with this bike my rides are enjoyable to the end. Great value for money. Peter B from Melbourne
Best decision I’ve ever made
I bought my Berlin Cruiser early 2016 riding it almost every day.Never had any problems,riding about 40 Km every time.I am 76 years old no problems,very hilly around Adelaides foothills. I never regretted buying this Bike. Regards JurgenB.from Adelaide
My wife and I have 2 cruisers one berlin one step through. Recently my bike stopped functioning after heavy rain, no power to controls but battery fine and charging. On emailing it was suggested I replace the controller and was promptly dispatched at a reasonable price. After fitting the problem was the same and after some investigation I figured out there are 2 fuses in the battery pack. replaced the fuses and off we go. This is just for future reference. Regards Thomas.
Great value and great fun.
We've had two Leitner bikes for a week or so now. 1 Venice step through and 1 Berlin Cruiser. So far very pleased. Assembly was surprisingly simple. Riding the bikes around the undulating terrain of Brisbane is a real pleasure and the motor has been up to everything that's been thrown at it. These bikes are very good value for money and ideal for anyone who wants to ride but doesn't want to arrive at their destination an exhausted ball of sweat. Les Stanley, Author - My Brother's Bicycle (available on Amazon).
Purchased in March 2020.
- Verified purchase
Perfect, this bike has everything I want, very happy!
I just bought 2 of the Venice step through bikes. It takes a little bit of getting used to after a normal bike, but with this make I couldn't be happier. Comes with all accessories, good gears and great power up hills.
Definitely reccommend. Excellent customer service. Thank you Leitner
Purchased in February 2020 for A$2,200.00.
A nice way to get back into distance riding
I purchased the Berlin cruiser after a a bunch of research into e bikes, battery life and value for money. There are a lot of good products out there but not a lot seemed to provide a battery range of more than 30 kmph. I stumbled upon the Berlin cruiser and it was appealing because it is not only a seriously good looking bike, but it had a battery with an Estimated range of 80 km. Distances I have enjoyed riding in my many years of cycling. I wanted to get back into riding after injury took me out in 2018. I loved riding and the freedom it gav...e me and have missed it for what seemed like an eternity. The bike arrived in a well packed box and was easy to assemble and the online instructions gave enough insight as to what goes where), I took it out on a maiden voyage down the local rail trail, ended up ‘gps’ing’ about 44 km with an average speed of 15-17 Imphal. I set the assistance on medium for most of the journey, with the occasional pressing of the button for more power when I had steep hill to climb. The bike handled brilliantly and my body gave out long before the battery did, as my daughters had a play on it after my ride and the battery seemed to last. This is my first e bike purchase and thus far it has been the most satisfying freeing experience to be able to get onto a bike and just ride the way I used to. I take it out every other day and average about 20 km but it is comforting to know I have a lot of battery to spare if I decide to take the long way home. I chose the bigger battery because I wanted the freedom to ride and it has been more than enough Power for me. The bike sits comfortably on the road or a rail trail and I find it more comfortable cruising at 15 kmph. It is a sturdy bike with a lot of comfort and on a 35 degree day, it held its own. I love the extra little features such as a light, mud guards, key to take out battery, drink holder and bottle and comfortable seat. Those things usually add to the cost of the riding experience, but they were all included. These bikes do exactly what they are supposed to do, bring back toe joy of riding, enhance the riding experience and give you a peace of mind that you can go the distance when needed. Thank you team for all your hard work and support throughout my purchase experience And your product has nailed it!.
Purchased in December 2019 for A$1,479.00.
Bang for buck!
I've had the bike for 3 months now. Its definitely great value.
Small issues that are slightly annoying like the cables to the lights breaking and a disc rotor that is misaligned (and every time i need to adjust the brake pads after its worn a bit, it scrapes again) .
You need to know have a bit of knowledge on bikes to get it set up right, otherwise you should budget an extra $100 or so for the local bike shop to assemble it.
The battery range is as advertised. I get about 30km range with very few hills before its down to low (I've never compl...
A joy to ride! The car can stay in the garage.
After much research, came across the Leitner brand. My wife needed an ebike for towing a trailer, picking up food scraps from restaurants for composting at the local community garden. I just wanted something to make the hills less steep. We chose the Milan and Berlin Cruisers. They arrived on time and were assembled with minimal effort. The instructions and user manual were clear and easy to understand.
So far after 3 weeks there has only been some small adjustments required on the Milan, front disc brake and rear derailleur. Both bikes pull t...
- Verified purchase
Great Bike and Great Price
I own 2 mountain electric bikes and this is my first cruiser style electric bike and I could not be happier, it allows you to adjust the bike to rider which gives you the a felling of comfort when riding. It was easy to assemble. The quality of bike for the price in my opinion would be hard to match. Great bike and service from Leitner.
My best decision
I actively shopped all ebike vendors while saving to buy my first. Many were just too pricey or were the wrong style.
Found the right bike @ Leitnerdirect, and am so glad! Bought the Berlin, and am having a blast cruising all over!
I consider this a great investment, and would recommend to anyone who wants an ebike!
August 20th 2019 Update: Fun ride but decreasing battery power
I am using my bike to commute 8.5 miles to and from work on mostly flat terrain. Less than a month, 400 miles so far. The battery has been recharged nightly, as rec...ommended, and I am already just limping home. Was assured battery wouldn't develop "memory" , but that is happening. October 12th 2019 Update: This bike has all the features I wanted ! Excellent entry level ebike with integrated lights , disc brakes , fenders , & perfomance ! Customer service has been great . Very happy to have found Leitner online ! Just had it 3 months and almost 1000 miles . So fun !
- Verified purchase
Performance on hills is not acceptable. Flat riding is good.
It took me months of research and questioning, telephone calls, emails to finally decide on an Ebike purchase.
Hopefully my review may save you some money or help you to think twice about how you go about sourcing your ebike.
I read all of the 5 star reviews for the Leitner ebike products on Product Review. There are close to over 250, 5 star reviews. I said to myself, 'How can a company have so many 5 star reviews ? ' This amount of positive 5 star reviews certainly helped me choose this brand.
The 14 day money back was also a plus, UNTIL I ...
GREAT BIKE / GREAT PRICE
I purchased a Leitner Berlin Cruiser recently and had it assembled and set up in a short time with minimal reference to the instructions ! I am 72 years old and have owned a bike/s since l was 7 years old and been doing most of my own maintenance and repairs since then ! I for many years now have been doing all my own maintenance and repairs ! I Decided on an E bike as I have extensive arthritis and at times found riding my normal bike caused my joints quite a lot of pain ! Riding the Leitner E bike l have very little pain mostly and some time...s virtually none ! I chose a Leitner E bike after a lot of looking at reviews of different makes ! I am extremely impressed with the quality and finish of the bike ! In my opinion it's equal to considerably more expensive E bikes ! Leitner have the best reviews of any E bike ! Peter V.
Purchased in June 2019 for A$1,175.00.
Questions & Answers
when will you have stock of the Venice Cruiser?
Hi, thanks for your message. Venice Cruiser will be available again Early December. If you are interested, please contact our friendly customer service team on 1300 856 725 or send us an email at firstname.lastname@example.org to secure your bike. Thank you and we look forward to hearing from you soon!
How fast do they go and how long does battery last
I have the larger capacity battery (16ah)
I can achieve 26 km per hour easily with battery assist.
On the flat with moderate pedal power it is easy to achieve 30 to 35.
The minimum battery life I have achieved is about 60 km.
The normal battery life is about 80 to 90 km
Dear Cindy, Thanks for your message. The Berlin Cruiser has a 250W motor and you can reach up to 25km/hr on pedal assistance mode. 10Ah battery will give you a range between 20-50km and 16Ah battery will give you 32-80km. This depends on the load on the bike, amount of assistance required, condition of trip, wind factor and etc. Hope this helps. If you have any other questions, please feel free to contact our friendly customer service team on 1300 852 725 or email at email@example.com.
Thanks for your assistance and your information regarding to Cindy's questions.
We hope you are enjoying your bike and let us know if you have any questions.
I cannot remove the battery from my leitner bike the key will only turn anticlockwise to remove key position where do I go from here,tried wd40 and many turns and positions?
Thanks for your message.
Please contact our friendly staff on 1300 856 725 or send us an email at firstname.lastname@example.org for further assistance. If this is the first time you are removing the battery from the bike, it may be abit stiff. Please turn the key anti clockwise twice, and then lift the handle on the battery up to remove it from the bike. Hope this helps. We look forward to hear from you.
- A 250kW motor lets you ride at speeds of up to 25 km/h
- Uses Samsung Lithium Battery Cells to power its battery
- Large 26-inch wheels and puncture-resistant tires allow for a smoother ride, while reflective sidewall striping on the wheels allows for improved visibility and safety for the rider
- 5 levels of pedal assistance let you choose the extent to which you’d like to be aided by the electrical component of this bike
- Integrated speedometer and odometer is provided on a digital display
- A rear rack allows you to affix a basket or side bags, to a weight of up to 25kg
- Includes a number of extras to the value of $150, including mudguards, a chainguard, front and rear lights, a stand, bell, and a tool-kit for assembly assistance
Points of praise for the Leitner Straight Bar Electric Bike:
- With an impressive 4.9-star rating, reviewers found that riding the Leitner Straight Bar electric bike was, overall, a highly enjoyable experience.
- This electric bike was easy to ride, with special mentions going to the electric bike’s ability to make its way effectively up steep hills
- Leitner’s friendly and helpful customer service was highly appreciated, including its after sales support. Staff responded promptly to any issues that arose, and were accommodating
- Some reviewers noted that while they previously rode a regular bike, the onset of health conditions now made it too difficult. This electric bike provided the right amount of assistance that allowed them to keep enjoying one of their favourite physical activities.
The Leitner Straight Bar was the proud Award Winner in 2021 for Best Electric Bike. Its impressive performance, value for money, and the brand's impressive customer service were cited as some of the top reasons for this win.
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