Fantastic and Reliable
I've been using Lettuce Deliver for quite a few years now and I find their service reliable and friendly. Food is of good quality and of course organic. The crew are more than accommodating when I'm not sure of the weight of items, like garlic where I simply ask for a couple of heads of garlic at the end of my order and my order/cost is adjusted for me. Lettuce Deliver call if there is an issue and try to resolve things always with the best solution in mind. In the current climate of COVID, they have also had stock and been a regular source of staples for me where the mainstream chains ran out. The fact that I don't have to visit a supermarket to get my basics is also a massive bonus!
Rude & Average Quality
Food items are often average and the owner who I spoke to regarding a delivery matter was so rude. When I said to him that I do not appreciate being spoken to so rudely, he said he didn't care and his business is booming because of the COVID-19 and hung up. This man was revolting to say the least.
Definitely don't buy from these lose lipped organisation who are (clearly) driven by greed of a terrible situation. Very unAustralian and selfish to boast about speaking to people like garbage "because they can". No you can't. You need to learn a th...ing or 50 about treating people respectfully especially at a time like this. So foul. Grow up and learn to be a gentleman... it's never too late. I can see that others here also have an issue with this man's rudeness!!
This family business has served my family for 25 years.
Customer service is excellent, personal, friendly and always obliging and sincere.
The products are as good as you will get anywhere in Australia, absolutely top quality, and prices have always been very competitive.
Fantastic, reliable and ethical!
We have used Lettuce Deliver Organics for a couple of years now. It’s always been reliable, fantastically friendly and beautiful fresh produce. Give them a try, you won’t be disappointed!
Best organic food, delivery and service
We have been ordering from Lettuce deliver organics for the past 10 years and we are very pleased. Large choice, great quality, good service. Never had issues. You can always call them and ask for specifics. Thank you.
This company continually (after many, many polite phone calls and requests) places a heavy carton of milk weighing 24kgs op top of boxes of fruit - literally squashing them. It doesn't matter how nice the produce is - nothing will be good after 24kgs has crushed it. I hope they read this review as calling them, emailing them hasn't worked - lots of apologies, no change. Be warned if it happens to you - write a review!
By far the best in Sydney
I sampled a lot the organic delivery businesses in Sydney in the past (I do 1 order every week), with all of them I was extremely frustrated by service, quality and prices... until I found Lettuce Deliver: extremely reliable service, amazingly fresh veggies and fruits, very precise description of each product on their website—so you know exactly what to expect, and very decent prices relative to quality (the products they label "2d quality" are actually first class compared to what you find in the average organic shop around; quite remarkable I think...). And cherry on the cake, they seem to be truly sensitive to environmental/ethics issues. I couldn't recommend more!
In terms of fresh produce, like kale or broccoli, it's hard to predict what exactly I'm going to get. Sometimes the produce is good, sometimes it's just bad -- lacking in quality control. Too many bugs a lot of the time, not washed well, wilting leaves, etc. They don't seem consistent with their customer service too, like the user before said, they don't seem to follow instructions all the time.
Love love love
I have used Lettuce Deliver a few times and am SO pleased with their service, quality and delivery.
I came on here just to write this review because I feel they are really passionate and excellent at what they do.
I have placed my order late at times but it still arrived earlier than expected, the quality has been excellent almost every time everything is so fresh, the ladies that answer the telephone are always polite and the drivers are just lovely!!!! I asked them to leave my delivery at the front door because I didn't think I would be ho...
Love it. Best fresh produce
Love lettuce deliver. I've probably been receiving their goodies for about 10 years now. Their fresh produce is the best, the price is good and I love that they're always communicating with the farmers, letting you know how they're doing- feels good, more connected with your food this way.
I was spoken to rudely on the phone by the driver and talked down to, I told him to not speak to me in that fashion and treat me with respect he didn't . He hung up on me and made me feel horrible. I was not valued as a customer. I was left in tears.. Do not shop here!
Best Service I Have Tried!
I have been receiving weekly deliveries of all of my groceries from Lettuce Deliver for about 2 months now and couldn't be happier. The produce is always fresh and delicious, delivery is flexible and reliable and service impeccable. They also stock a huge range of other organic products so I don't have to run around to get everything I need.
Great range and quality of products, reliable delivery and great service.
We've been delighted with this service for 3 years now
I've been receiving weekly deliveries from Lettuce Deliver for 3 years now and I am still delighted. The fruit and veg is fresh and great quality (I was always afraid online deliverers would send me duds, because I am picky); they have a huge range of other organic groceries; they deliver for a fixed cost ($6, I think) and leave it at my door in an insulated box (they can knock but I choose the drop).
On the very rare occasion that I've received something I'm not happy with, I drop them a quick email and get an immediate credit for my next o...
an extensive certified organic shopping selection ... and delivery to the door - is nicely priced
Very happy with this company and their excellent products.
As said in the 'cons' section .... I only have one major complaint.
Love how big their range of products are.
Clearly this business has been set up thoughtfully and as a labour of love.
Love everything about this website and the products. And the way they will try to get something that's not on their list - If you ask them.
Certified organic is always expensive. But I don;t approve the way online retailers charge the same as shop prices ... it's not fair to share the savings onto the consumer. Unfortunately this is the one big Con I see with this business ... pricing is often the same as shops.
Awesome...a must try..!
Not only is the food fresh and delivered to your door but the service is second to none...they provide a top noche service and are more than happy to sorce products for you...a must use service.
reliable and fresh
abit expensive but you pay for what you get.
|Category||Food Delivery Services and Physical Shops|
|Meal Type||Fresh Produce|
|Meal Plans Available||No|
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