LG B6T Series

If I could give zero stars I would – I purchased an LG OLED65BT Smart TV approximately 18 months ago from Harvey Norman for a massive price tag of over $6000. One would expect I would have the “bees knees” of Smart TV’s for the price I paid, however since purchasing the TV I've had nothing but trouble. Within the first year of owning the TV, the first problem started. The TV… Read more

freezes when viewing free to air. I contacted LG within the 12 month warranty period and was advised to do a factory reset and that they would send out a technician to inspect the issue at my cost! To which I refused.

Why should I be responsible for the costs of a product under warranty? I performed the factory reset and unfortunately this made no difference to the issue of the TV freezing.

I contacted LG on numerous occasions regarding the freezing and had no luck at getting this issue addressed. As LG didn’t seem interested in helping a loyal customer with a product fault I decided to let the LG warranty period run out, and to try and have the TV repaired or replaced under the Harvey Norman product care which was purchased with the TV.

I contacted Harvey Norman regarding the first issue of the TV freezing whilst viewing free to air and another two issues which arose; screen burn and channel loss. Harvey Norman contacted LG to organize a technician to remove and repair the TV.

The screen burn, freezing and channel loss issues were supposedly rectified and the TV was returned within 24 hours, without a functioning remote control. Unfortunately not all the issues had been rectified and within the week the TV was freezing again and the channel loss was still occurring.

Having to ring Harvey Norman again to advise the issues had not been rectified the Technician was back to take the TV again. The TV was loaded into the back of an open Ute in wet weather, not ideal. Believing this was unacceptable I advised the technician if there was any water damage to the TV from traveling in the back of a Ute it would need to be replaced.

The LG Technician returned the TV within 48 hours; again the issues were supposedly rectified. 3 days later the TV was still freezing. Yet another call to Harvey Norman and I was advised an LG Product Representative would contact me to discuss options going forward. LG contacted me and I was advised they would not replace the TV until they got a third report. LG sent out a technician for the third time. He checked the aerial, said there was nothing that appeared to be wrong, and said there was nothing they could do and left the premises.

I was advised by Harvey Norman on numerous occasions that LG Management would contact me. I am still yet to hear from them……..it’s been 2 weeks!

Having had enough of being messed about I requested Harvey Norman deal directly with LG to come to an agreed outcome. LG advised Harvey Norman that they would only deal directly with me as the customer. Guess this only works if LG actually make the effort to contact me.

I have purchased many LG products in the past, all which have been quality and trouble free. Marketing and selling this product as “Top of the Range New Technology” is misleading and deceptive.

LG what disgraceful customer service, shame on you! You have lost a loyal customer out of this.

Never a better time to buy – Now in runout you won't find a better time to buy this TV. The design is modern sleek with an ultra slim panel and a small stable and attractive Stand which has a small footprint. You buy a TV for picture quality and this picture is easily the best in class of any 55inch models. The Sound is as good or better than anything else in the market. Just… Read more

add a soundbase from the likes of Canton or Cambridge audio if you want ton'beef up' the sound. The OS is easy to use, and you get the highest wifi protocol for connecting to a home network ie 802.11'ac' or there is an Ethernet cable if required.

Ample HDMI, optical and you regular array of other connectors..... so you are not missing out to any competitors. Coming back to the picture quality it's unmatched compared to similar products from other manufacturers. TV viewing, and streaming are compatible with 4K which means you can stream 4 K content where available ie Netflix. Bluray is amazing DVD great and 4K UHD bluray I imagine would be spectular based on the sources I have viewed. The big selling point is the LG's HDR capability given it covers both current methods (HDR10 and Dolby vision) whereas other manufactures have opted for one or the other... so this TV is as future proof as you will get in a TV!

Freeview plus, HDD recording it all here and as it is OLED the best available tech producing the best picture. The absolute succcessor to the old Pioneer Plasmas, which in the day were unrivalled. Buy now at a bargin price before they're gone. Don't pay more than $2850 if you do your research

Fantastic Picture – Our LG OLED55B6T-T 55" UHD 4K TV is connected through ethernet to the internet where we watch programs through Optus cable and free to air programs either via cable or directly off-air. Sound is through an optically connected LG Soundbar. The wifi connection also works well. The picture from free to air or DVD is the best I can recall seeing.… Read more

The OLED screen is visible over almost the entire 180 degree field and colour is superb. Sound is excellent through the soundbar and good through internal speakers.

Most menu operations are intuitive and straight forward although using the GUIDE button on the remote control gives a full channel list, exiting from it is messy as EXIT/RETURN takes yo to another menu. A trivial complaint really. Setup for internet and connected devices has proved simple too.

I was very impressed with the low power consumption. Out of curiosity I measured it and noted 0.3W on standby and approx 100W running. This is very economical for a 55" TV, much lower than similar sized LCD or plasma TV's.

All in all a great TV.

Great product – Personally I love this tv. Great price to because of option to take away 3D. Great picture, true colours, particularly love watching the cricket on it and its sounds pretty good too. High quality for a pretty good price. Still kicking strong after all this time. Worth it as someone who loves quality tech at a quality price  Show details

Crisps and insane picture – Wow this TV is amazing! Crisp picture, colours are eye popping and HDR will blow you head off. I'm bit of a TV wench and keep upgrading every couple of years but Im very set on this TV. 4K HDR. I dont use the smart features (ie netflix, stan etc) due to me using an apple tv however just the picture quality alone makes me drool.  Show details

Like your on set of the movies – The picture is absolutely amazing, it’s as if you on set at the movie. You can see all the fine details and the smallest bead of sweat on actors faces. This technology is fantastic with bright colours and crisp pictures you can’t ask for better quality or sound. The sound is also extremely crisp.  Show details

Insane picture quality! – I normally go for Panasonic but thought I’ll try an different brand and after hearing great reviews on this product I thought I’ll try it out. After the first time I turned it on I was absolutely amazed with how amazing the picture quality was! Not just that they offer all the ports you need for you tv boxes etc. You have to get one!  Show details

Love it – I love the picture quality and the sound is fantastic as we listen to music on Spotify every day. The apps are awesome and we have so much to choose from. Ours is a Smart TV and the operating system is fantastic. The unit has the required amount of ports.  Show details

Exceptional quality for entry level OLED – Very sharp picture quality that best is accentuated when viewing movies, aided by true blacks. The WEBos is easy to use and magic remote is quick and effective. The ports are plentiful and the TV has a very enjoyable look. The built in speakers are adequate, however not fantastic. If it can be bought around the $2000 mark, it is worth it.  Show details

Amazing and exceptional TV – The TV is amazing, black is black and picture quality when watching 4k dvds and sound quality of TV speakers are quite good and does the job. Needs a few extra hdmi and USB ports but is still ample. The smart TV is great especially for you tube watching music videos or programs for kids and is also great that you can stream your videos and photos… Read more

from your phone through the network to your TV without having to connect any cables. Quite easy to use and the voice feature is OK but room needs to be quiet for it to well accurate, but can make it easy rather then typing long sentences when searching you tube it the internet.

Sweet tv – Picture quality is insanely good! Blacks are very black and i was very impressed by OLED. Speaker quality isn't too bad either. With a better sound system then i have it would be a beast! Smart tv works quickly and smoothly. One of the best purchases i've made in the last 10 years!  Show details

Good buy – I bought that TV a while ago, now have it for 10 months and so happy with it , looks chic and fancy! Works properly. It is a smart TV and have all the applications in it and you do not need any other apps! All Netflix, stan and YouTube already installed!  Show details

Fantastic TV – I love this TV since I purchased and although extremely expensive it is probably worth the outlay. I purchased it due to the capability to use Dolby Vision as I have a Panasonic 900 which only has HDR. The picture is extremely crisp and the picture would be hard to beat. The picture is the same across all LG OLED models so it is worth just buying… Read more

the cheap version as you still get the same picture. The smart features are beyond fault and I use it for Netflix and Stan which all run faultlessly. I wouldnt trade this TV for anything. I really dont understand why Samsung and Panasonic havent embraced Dolby Vision they are losing millions in revenue in my belief.

Picture Quality is Immense – Picture quality on this thing is unreal. Even after two months of using it I am still astounded at how good it is. We don't use the speakers as we have internal speakers so can't comment on them. The setup was easy enough although casting to it is a bit of a mission. Not that you need to d much as you can get all the apps directly on the tv. The… Read more

Smart features are probably the ame as any other top end TV but its all about the picture quality which, as mentioned, is unreal.

Awesome TV – This tv is amazing coming from a 2013 samsung 55" tv the colours will shock you because they are just that good also the blacks are soo deep in some dark scenes you almost think the tv is off it is that dark! this tv is even good for gaming with only 20ms latency using game mode.  Show details

Great viewing – I loved the curved screen and the smart features on this tv Easy to operate And the picture quality is really amazing The speakers are great The operating system is fairly easy to use but I’m challenged in that area , once understood it’s easy A very good product for everyone  Show details

Brilliant Product Ever – The picture quality is so good when I watch 4k movies, it gives me a very impressive feeling. The speakers are perfect size for me, and the sound quality is quite good as well. I feel like I'm in the cinema. The ports is enough for me to use. I am very satisfied with this product.  Show details

Perfect to my new home – The best TV I have. LG OLED is the best. Pure black. Got enough hdmi ports and have a optical audio port. Lg webos is very good. What I like about this TV is being OLED. I have LEd/lcd and even plasma tv in the past. And this tv is also 4k in resolution.  Show details

Prefect TV in 2017 – The TV has excellent black color background. This is great value with combination of internal installed audio system. Great sound and great graphic. I reckon this is the best TV over 2017 and 2018. Black background defiantly gives you more defined detail graphic. However, the normal steaming TV channel does not support 4k. It's good PS4 gamings and DVD, even blu-ray.,  Show details

Great TV – Classic LG bringing out another high quality TV again. I find that although you might pay a little more to get a great TV like an LG one they always have great reliability and always seem to be up to date with the latest technology. I've found the TV has enough ports and am more than happy with my purchase  Show details

Perfect – One distinguishing feature of this LG TV is the picture quality. It is quite pricey but we couldn't be happier with our purchase. We bought it one year ago and we cannot say anything negative about it. Another thing about this TV is it is very thin and saves you a lot of space.  Show details

An amazing TV – If you want to see what pure black looks like on a razor thin screen at a reasonable price, then this is the TV for you. Picture quality is crystal clear and rear speakers have good sound quality while keeping the appearance sleek and uncluttered. The clear base also makes the TV appear to float off our table. Has plenty of ports and the remote… Read more

is really cool as it uses an accurate pointer that can go anywhere on the screen. Smart TV options are also great - we really have no complaints.

Picture Perfect! – Truly a great product that won’t neccesarilly break the bank. The colours are brilliant especially the Blacks they come out pure black without any haze or glow around them. The refresh rate is very good making sports or action movies a pleasure to watch. The in built speakers are decently good but to have a truly immersive viewing experience I’d… Read more

recommend getting a sound bar. Has all required including a HDMI ARC and an additional HDMI port. the Smart tv apps are great and the menu is quite responsive. However unless you have Apple TV it’s almost impossible to connect an Apple device. Additionally at times I found certain jpeg images won’t display and I have no idea why. Generally photos directly from a camera work but any exported from creative applications haven’t work for me so far. but all in all for picture quality, sound and ports this tv is absolutely brilliant.

Superb viewing and brilliant colours – Brought this tv as it’s got good viewing from all angles. Sound from tv is very good and clear. The smart tv apps are fast and responsive. The colours are brilliant and the oled makes the black, black. This came with a stand however that does not rotate. Well worth the cost.  Show details

Happy with purchase – We have had this TV for nearly a year and are happy with the product. The only downside has been that even though we upgraded to Foxtel HD, some of the channels have a faint line appearing at the top of the screen. It was a very expensive tv but the picture quality is excellent.  Show details

Disappointing Service – I purchased an oled bt6 tv, after 9 months the screen failed, I have been waiting 7 weeks for it to be repaired, after many phone calls the authorized repairer passes the buck to lg, the service is a disgrace. I do not recommend lg to anybody. To wait 7 weeks to repair a tv is disgraceful.  Show details

Now a year old – This is a good TV, Picture is great. Sometimes a slight lag when upscaling kicks in on non HD channels.' Great on screen apps, Remote a bit enthusiastic when moved as mouse pointer becomes almost a screen nuisance. Easy enough to plug a 128gb usb in side port and record TV as required although no simultaneous program watching when in record… Read more

mode.

Picked up unit from store and got into back seat of 2016 Commodore. Had to gently squeeze door shut. So pick up possible with bigger car, Smaller sedan forget it

for those owners going mad on what the Nov 2017 screensavers are: spoiler alert

Berlin Cathedral, Hallstadt in Austria and lake Bled Slovenia fourth one could be Thailand

Awesome tv – Loooove this tv, awesome picture awesome for 4k uhd movies and video games, running a ps4 pro on it is like a completely new console, app system on it is OK can be a bit buggy if you don't exit them properly, i f you just press exit on the remote sometimes the sound won't work but you just go into the app and exit properly and its back, does have… Read more

a bit of image burn after a long time but the pixels are definitely self healing, takes a few days of normal use but does heal. Music apps are the worst, without some sort of screensaver you end up with the pause or play symbol stuck to your screen for a few days, all in all worth every cent

Quality better than expected – Despite the more costly price, the OLED had significantly clearer and more defined picture quality in comparison to many other TV screens in the in-store shop. The screen size was also a considerably large size, but fit well into our home without taking up too much space as the frame was thin.  Show details

Great TV but a bit expensive – The picture quality was way better than I expected. It was a big risk with the price of the TV but I decided to give in. I don't really regret it but still a bit expensive. The 2 HDMI ports, in my opinion, are not enough. In other TV's at the same price point have 4 HDMI ports. Build quality feels and looks premium. Built in speakers are nice as well.  Show details

I love my OLED – Boy oh boy was David Warner spot on in the advert - I love my OLED. Breathtaking picture quality. Especially good for photographers slide shows. With HDMI 2 inputs. Videos can be projected at 60 Hz giving silky smooth graphics. Hardware and remote functionality are first class. Sound quality most suited to pass on via optical or HDMI. You could not be disappointed with such good hardware  Show details

CANNOT get any better than this!!!! – Expensive but so worth it. Our TV viewing and gaming experience has become almost virtual. Enough ports for everything, and the sound quality is like we are sitting in the actual Cinema. The only down side is the clarity is so sharp, you see EVERYTHING.. ie bad make-up/skin/props etc. Love it  Show details

This is Awesome! – This TV has the best picture quality I have ever seen. Each pixel lights up with colour, the black is really black. The sound is better than any I have experienced from a TV. It has enough ports to take anything we need, and if the current TV programmes are not to our liking, we can have movies, replays, whatever. It really is awesome!  Show details

Simply the best picture on the market – I have just bought the successor to this the B7T for another application. The B6T's picture and black levels are amazing. I am upscaling Foxtel 1080 HD Footy to 4K via an amp and the LG delivers the best picture I have seen. The LG operating system is intuitive and easy to use. If you have to have the best this is the TV to buy.  Show details

Crisp Sharp with perfect black as only OLED can deliver – Breathtaking picture quality. Especially good for photographers slide shows. With HDMI 2 inputs. Videos can be projected at 60 Hz giving silky smooth graphics. . Firmware and remote functionality are first class. Sound quality most suited to pass on via optical or HDMI. You could not be disappointed with such good hardware  Show details