LG CordZero A9

Purchased this LG cordless vacuum from Harvey Norman after replacing a Dyson V8 that started to giup on its suction. This new vacuum is amazing, runs rings around the Dyson with its performance. It has a LED light on the floor head and even though I thought this was just another marketing tactic, it shows up dirt on the hard floor that can’t be… Read more

seen otherwise. The auto emptying is very convenient and the 2 batteries makes cleaning the entire house on full power easily achieved. It was on special for under a thousand dollars and I highly recommend this vac. Give up on the Dyson marketing tonics they specialise in.

Purrfect for pet owners – When I got tired of dragging my regular heavy vacuum around and decided to give a stick a try, I went for a cheaper brand thinking if I didn’t like it I wouldn’t loose out much. Such a rookie error! I wish I would have just purchased the LG CordZero A9 to start with. I have polished floors throughout and with 4 cats they can sometimes look like I… Read more

have a few fur rugs! The CordZero is so light and easy for me to handle, I have a shoulder injury and have had no problems vacuuming the whole house in one go. Never had to swap batteries mid clean and having the extra battery on hand just in case is a bonus. It has great suction on the timber floors, picks up everything without leaving marks or scratches as my previous vac did. Stacks away neatly in a corner of the spare room. The only two negatives I have is that I find it a little tricky getting tangled hair from the roller, I usually have to use scissors and it is a lot noisier than I thought it would be. I do love it and would highly recommend to anyone looking to try a stick vacuum.

Excellent for a small house – I needed a small yet effective stick vac for my small house. I have no carpet, just one very flat floor rug and hardwood or tiles elsewhere. I have a cat who is sending off more furballs than I can handle at the moment. This little vac does a great job getting into small spaces and comes with plenty of attachments as well as an extra battery. I've… Read more

yet to run out of battery power even when using it on turbo power.

It's easy to take apart and clean, which is a bonus because my small handheld portable vac is a pain to pull apart. The filters can be washed which is good because I don't need to buy more.

It works very well on all my floors, even my little rug.

Highly recommend this vacuum.

A new experience of the best kind – I had many cordless Vacuum cleaners before, but not one can compare to the LG cord zero A9K-AQUA. 1. Easy to use, 2. Easy to empty ( really easy) , 3 . Brilliant suction 4. Comes with 2 battery's and both can be charged together. 5. Has a rotation floor mop, absolutely brilliant for my floor boards, tiles and slate floors. I have the Vacuum now over 4 months and still be thrilled. Show details

Ticks all the boxes! – This Vacuum Cleaner definitely ticked all the boxes for me, it had very useful attachments for cleaning carpets, tiles and hard floors and crevices and even mattresses, cars etc. Since the upholstery in cars is fluffy, the mattress cleaner is a good option to use, the yellow attachment vibrates and sucks up the dust which is super useful… Read more ·  1

especially after a day at the beach! Another good attachment for cars is the long flexible handle with the brush that can turn anywhere in the car while you clean. For inside the house, I also love that it had a mop as this is very handy when you have dropped something or you need to clean up some spots on the floor. I love how smooth it is on my floor and how powerful it is too. The battery is amazing and it comes with two, so you get plenty of cleaning done on 2 charged batteries. I would rank it very high on my list. I also love how you can clean it, super easy to maintain and it even has an attachment to clean. It has a link to an app to tell you if anything gets stuck or any such issues. I absolutely love it. It runs smoothly and is very powerful, super easy to clean , charge and maintain and it looks good in my house too!!!

Product ok but Warranty is worthless – I purchased my item 12 months ago, a demo model, in good faith with the attached label from LG 'Smart inverter motor, 10 year warranty' the motor has failed and the representative is claiming that the item is second hand and not from an authorised seller. Regardless of the representatives claims, Australian consumer law requires LG to honour their… Read more

claims 'Smart inverter motor, 10 year warranty' ! The ACCC states the consumer law is clear and the supplier must honour promises and repair defective products and that this legal remedy is not impacted by authorised dealer and demo model excuses! LG must obey Australian law.

Brought the LG A9K from Harvey Norman for $949.00 and took out extended warranty! Very expensive vacuum and did the job for around a year so not worth the purchase price. Wood never by an LG Vacuum or any product from LG due to the product they produce and the warranty personal have no idea what they are talking about. They blame misuse of product… Read more

by purchaser. It appears they are unable to produce a product designed to undertake the task they are apparently designed to do, VACUUM floors. We had a head stop spinning which was replaced and the telescope stick broke like many other in the reviews and they blame misuse. Attached is reply from LG and my email. Now lodge with ACL section 54 and pursue via VCAT

Hi Team, Good afternoon, this is to inform you that the relevant team have reviewed all the photos of the fault provided which confirms that the issue is a non manufacturing fault or defect but the result of customer's damage / mishandling. In situation of product misuse, the Manufacturer's warranty is void and there has been no failure to comply with the consumer guarantees under the ACL. We need to refer the customer to the nearest authorized service center.

Further to there correspondence I emailed The vacuum has not been mishandled or misused; its only use has been to vacuum as per its intentions. I would suggest you address the issue of your products fulfilling what they are apparently designed to do. For your reference I have also attached further photos of the unit which will indicate that the vacuum has not been misused.

My partner is 5.6 tall and does not require the telescope to be extended when vacuuming which should not make any difference but as this fault has appeared at the actual vacuum unit I would suggest this is a weak point made worse with the telescope extended.

With response to your statement please advise what customer mishandling and misuse refers to outside the scope of the vacuum doing what it is designed to do, which is to Vacuum timber floors and carpet floors with the allocated attachment!

"Without Prejudice or Malice"

I bought this vacuum 12 months ago. Initially, it was great. While using it normally, the stick broke and I have been given the complete run around for 2 weeks by customer service with still no resolution. Inferior quality product and Terrible customer servuce Show details

Do not buy this product as the material is too fragile to use. I am writing to express my dissatisfaction with the recent experience I had with my LG vacuum cleaner. During regular use, the telescopic pipe unexpectedly broke. I was using the vacuum cleaner in a normal manner when this incident occurred. I contacted LG customer support and was… Read more

informed that this breakage is considered accidental damage and, therefore, not covered for a free replacement. However, I believe this issue is due to a lack of durability in the materials used for the telescopic pipe. As a vacuum cleaner is a household appliance expected to withstand regular use, it is disappointing that such a critical component failed so easily. The response from the LG consultant, advising me to use the vacuum cleaner with more care, is unsatisfactory. I have always used the appliance as intended, and the breakage occurred during standard operation. This suggests a design flaw or inadequate material quality, rather than user mishandling. I am just a normal housewife using the vacuum with care. Please note that I have a hoover vacuum machine and so far it works. By comparison, Hoover vacuum machine is durable. I urge LG to reconsider its stance on this matter and provide a free replacement for the broken telescopic pipe. Additionally, I recommend that LG reviews the materials used in the construction of this component to prevent similar issues for other customers in the future. Please think twice to use LG products. They are not cheap but their qualify is designed to failure or similar to those purchase online.

Its suction is pathetic, it’s on high or nothing unless you have broken glass or small hard pieces, it will not suck them up only send them flying everywhere. The opening into the waste collection area is so small it gets blocked with fluff all of the time which then makes it surge and stop. When the waste canister is full it will not empty out… Read more

you need to get a knife or fork to run around the inside to drag it out. Battery only charges when it feels like it. The only thing positive about it is its colour and the upright charging stand. Had a Bosch before this it was fabulous.

Don't buy LG vacuum. If only I went onto this page to see reviews before I did! Bought 3yrs ago. 10yr warranty on motor, 2 yr parts warranty. Motor making very very faint scraping sound and not turning on properly. I was asked to send a video via whatsapp with and without attachments. Then asked to send invoice. Was told based on invoice warranty… Read more

was out of date. I reminded the rep it is the motor not any of the other parts that's the issue. I asked based on the video I sent how they deem it to NOT be a motor issue. I received no direct answer rather that I could have a technician see to it but if in their opinion it is not their fault I'll have to pay. I then asked the rep's opinion (what they most often see) would it be worth me going through with technician or its likely id be told i need to pay....again, no answer, instead i was given 1min to respond then conversation was effectively terminated.. and I was back to square one...talking to a bot....very convenient. Notice Dyson responds on here to complaints / concerns...I haven’t seen LG do this.

Serious design flaw alert! – Q: So how the heck is dust and sediment meant to pass from a cylindrical stick through a half circle opening into the main body of a vacuum cleaner? A: It doesn't. Within two weeks of buying the most expensive vacuum cleaner I have ever bought, thinking what the heck, I work hard and deserve it; it started losing power, emitting those waning,… Read more

death throe sounds and then shutting down completely. Their customer service advised me to empty the cartridge and keep the filter clean. I've been vacuuming for 43 of my 53 years and don't need to be told how to maintain a vacuum cleaner. The LG engineering dept need to understand they have a flawed product which needs to be redesigned. Simple as that. I want my money back or a product that is properly designed. Happy to talk.

A frustrating toy – It’s no good, constantly blocks up, I would have to clean the filter six times between one battery charge, the dirt hopper doesn’t hold much and doesn’t fill evenly, it only fills on the inlet side and then blocks the inlet causing the vacuum to shut down, the extension connection is hard to clip off making emptying more difficult. I don’t have… Read more

much good to say about this unit This is an extremely frustrating vacuum and will have a very short life expectancy in my house.

Disappointed – Was very impressed when I first purchased this stick vacuum, picked up everything with ease, was so much faster and easier vacuuming our six bedroom house rather than our vacuum-maid. Loved that you could adjust the height, came with two batteries, could compact your 'dirt' whilst vacuuming and only having to use one battery cleaning the whole… Read more

house. From approx. six months on, started beeping even after the canister was emptied and filters washed. I purchased more green pre-filters and another hepa exhaust filter hoping this would fix the problem, which it did for a few months before it all started again. The last year had been a nightmare trying to vacuum and now (3 years on) can't use it at all as it beeps and the siren goes off after 2 seconds of use. Am giving this piece of rubbish to a friend who has had a more basic LG for six years without any issues for spare parts if they can use it and looking into buying another brand. Have been using my daughter-in-law's much cheaper vacuum cleaner in between the main vacuum of the week without issue. I'm sure many of the five star reviews were within the first six months or so of purchase, as I was one of those who couldn't fault it.

"Poor Quality and Terrible Warranty—Never Buying LG Again" – "I purchased an LG stick vacuum and couldn’t be more disappointed. The stick literally broke at the attachment point after only a short time of use. I've always bought Dyson and after this experience, I’ll never stray from them again. To make matters worse, LG’s warranty didn’t cover the issue, leaving me stuck with a broken vacuum and no support. Save yourself the trouble—avoid LG vacuums at all costs." Show details

Get something else – I would normally give 1 star but ehhh because it is still improvement from old Dyson I am giving two stars. My verdict is: stay out of it! This model behaves like a prototype and should never be release to public. Everything except for batteries failed. #1 vacuum has only multi-surface nozzle - terrible for hard floors. I needed to buy separate… Read more

hard floor nozzle. Worked decent but broke (not surprise) two weeks after 1 year warranty. Rung customer service and was redirected somewhere to Asia. You talk to someone who is like a robot. No help at all. Needed to buy 2nd hard floor nozzle but it was improved. #2 Hi-Power suction - is the only one suction suitable for good vacuuming. Unfortunately it is playing up all the time. Must press it hundred of times to get this thing activated. #3 extention pipe - cracked and taped with the ducked tape. #4 vacuum rubber handle comes off. #5 Vacuum rubbish container hinges snapped off so the bottom of it is, again, taped with the ducked tape. #6 Very high maintenance vacuum. #7 It is imposible to clean the hard floor nozzle components without drop of water...#8 Moping nozzle - only clean water, no way you can clean floor. It is more like floor polisher then cleaner. #9 Cherry on a cake - broke, sent for repair through tje good guys. Repair took like 2-3 months only because no one from the Good Guys did follow up with the repairer. So after ages of waiting I decided to call TGG and asked whondid theybsent tje vacuumnto. I rung the repairer and only found out that the vacuum was repaired for longer then a month but no one from TGG was interested to arrange back delivery. Of course, I needed to get another vacuum for that period of time. Generally, we had terrible experience and we care for our stuff.