Reviewer Photos & Videos
Great lightweight quick use vacuum
I have timber floors and a thick carpet and the two heads are wonderful to pick up all dust and debris from the floor. I love that there isn't a button to hold to keep it on like the Dyson you have to hold your finger down to use it. 2 battery chargers are great. Wonderful and quick to use rather than getting out the old big, heavy vacuum that you have to plug in to the power points and keep changing around the house.
Works consistently, easy to empty, battery lasts long enough I can vacuum my entire house without needing to swap in (although I don't have a huge house). The "turbo" feature is handy for all the nooks and crannies
Purchased in June 2019 for $499.00.
Decent vacuum, terrible customer service from LG.
Pretty happy with the vacuum, does the job, very unhappy with the after sales service from LG, battery died in August ‘19, still in the 1 year warranty period, its mid Feb ‘20, Ive called multiple times and it still hasn’t turned up.
- CordZero A9Master2X
- Verified purchase
This is just What I Need!
I had been tossing to buy between dyson or LG, and i was so grateful i chose LG! I have carpet and floor tiles at my place and this vacuum is just perfect! Adjustable height and spare batteries make my life so much easier! The power suction is great for my need! Most importantly, I adore the accessories that come with it. It comes in a beautiful packaging too!
LG A9 Zero Amazing
I have been reading reviews about this product and got caught up, thought stuff it and bought one. OMG its amazing. Easy to assemble. Charged in full in no time. I did a vacuum with my current vacuum and then ran the ZERO over the same spot and I was shocked the amount the ZERO picked up it was like I hadn't vacuumed for months. It was mainly dirt, dust and hair. We have a dog and long haired children seriously it was like I had just fleeced a sheep it picked up that much hair. It is so quiet and light. The stand makes it easy to store and does...n't take as much space as a barrel Vacuum. If you have the money to spend or thinking should I splurge? DO IT? Shop around look for Bonus attachments and interest free if that appeals to you. I would definitely recommend The LG A9 Zero Ultimate
Nothing but problems,
Constant issues with the battery sent it back to LG who said it was fine. that now only lasts 30 seconds- buyer beware, For a top of the range vacuum this is a very poor product
We purchased our vac after being told it was the best on the market and paid $800+.
Got it home, it is terrible!
Pulses to turbo, battery lasts top a 5 minutes.
Spits any dust and sand back out the bottom when it turns itself off. So disappointed!
Purchased in July 2018 at Harvey Norman for $800.00.
- CordZero A9MULTI
- Verified purchase
Vacuum works great, but despite claims to the contrary, the battery lasts about 10 mins only... JUST enough to clean my 1-bed flat.
And after about 14 months (surprise surprise), the battery stopped charging so I had to buy a new one for $140 or so. PRETTY crappy, considering I assume now I need to buy a new battery every year.
Love it but 1 battery just completely dead.
Used on carpet and hard floors. Great on pet hair and much more robust than our previous Dyson. Purchased in May 2018 and have been recommending to all my friends and colleagues but now one battery is completely dead and won’t recharge. LG customer Service were awesome and agreed to ship me a new battery. Top marks LG!!!!! Thank you
Leaves a grimy, swirly film on floors...so disappointed!
I coveted this mop head for my LG cordless vacuum for about a year before finally buying one. I found very few objective online reviews...so here’s mine after three weeks of continuous use. I have three dogs and an average area of hard floors so a power mop seemed just the thing. Unfortunately the saying, “if it sounds too good to be true...” applies to this mop. I’m really disappointed because it leaves a faint swirly, dirty film on my floors (porcelain tiles and floating floor). I’ve tried everything, including machine-washing the mop heads i...n hot water after every single use, and even changing them for clean ones half way through but it doesn’t help. It’s great how it vacuums as well as mops but it’s just not leaving my floors clean at all. It takes just as much time and effort as a regular mop (I was using a spin mop) but without the desired result. By the time you fill the reservoir, dampen the mop heads and clip the Power Drive Mop head onto the vacuum, you then need to proceed so slowly over your floor mopping/vacuuming. It’s tedious as the mop heads turn slowly and there is gap in between them so you need to go over and over and over the floor. For the same effort, I’d much rather use my spin mop where you can use hot water and detergent, and rinse the dirt from the mop head as you go. With this mop, you are trying to wash the floor with grimy mop heads (once they accumulate some dirt)...it just doesn’t work. My floors aren’t even that dirty to begin with. I have to keep using the darn thing too, having convinced my husband we should buy it. But when he’s not home, I’m going back to using the spin mop. Thank goodness he doesn’t (usually) read reviews like this! This is a review for the Power Drive mop head only, not the LG Cordless Vacuum which I absolutely love and have owned and used daily for over a year now. So...save your money, unless you only have a very small, cleanish hard floor area.
Purchased in December 2019 for $300.00.
It sucks because it doesn’t!!!!
Used it on all surfaces and at the beginning it was great now it barely holds a charge and the dust canister is sooo annoying to empty! Never again LG
terrible dont wast your money, after sales dont want to know you
bought 3 months ago from jb hi fi , motor started revving up then slowing down by itself lights flashing , took it back to jb hi fi , sent in to get repaired, 8 weeks later, wow got it back at last, manager said , anymore problems we will replace with new one, 2 weeks later same thing happened, went back to jb hi fi , sorry will have to get repaired again , apparently have to go through the repair process again, no replacement, applied to lg for a store credit and refused, wats going on, rang lg up and said its the store i have to deal with, as...ked jb's and said its lg i have to deal with , never again lg or jb , want a complete refund and shop elsewhere, no after sales service what so ever, cost me $700, still in the process, next step consumer affairs. fed up.
Battery stopped working in a just over year
We spent around $800 on a CordZero and its pretty disappointing. After only a year of average use the battery already wont hold a charge, and the vacuum hunts in and out of power mode on its own. Its just below par at this price point.
The LG is a little beauty, stays charged for 15 mins plus and does a great job! It charges very quickly too a too, just have to push abit harder. Mine came with two heads but Im only using the one for tiles so far, it glides beautifully
- CordZero A9PETNBED
- Verified purchase
got this vacuum 1.5 years and 9 months it's with the repair center, send it back 3 times to repair but the same problem still remind. DO NOT BUY THIS ITEM!!!
It will keep switching from lower mode to higher mode by itself and the battery will finish in 10mins. i better buy a broom than this rubbish
Review of LG CordZero A9
I love this stick vacuum. It is easy to use and even my kids love to use it. We were initially going to buy the Ultimate model, however as the salesperson pointed out, the mop nozzle does not heat up (like a proper steam mop does) so it's not as effective as killing germs like a proper steam mop. So we decided to go with the next model 'down.' It comes with quite a few attachments which have holders on the stand itself and some other attachments in an accessory box so it's handy when cleaning the car or hard to reach areas. We have found this g...reat value for money because of its versatility, the tools and the extra battery it comes with and as you would expect, it works well on tiles as well as carpet. The only down side to this is the barrel is on the small side, but is easy to empty.
Purchased in December 2019 for $600.00.
Fire risk! Spend over 1k to be left with no vac after it smokes up
worked okay for couple of months
charged it one day and I usually don't vac at night but my daughter had sand on the carpet so 8pm go to get the vac off charge and I smell smoke, I open the top where the filter is and smoke comes out, all of it is burning hot and melting! I would hate to think what would have happened if I didn't need to use it that night! It was in the laundry next to my 3 young kids rooms and lg don't seem to care at all!!
Purchased for $1,099.00.
Don't Even Think About It!
Purchased this unit from Bing Lee 2 months ago. From the very start this unit did not perform as claimed; the batteries will not last more than 15 mins each on the normal mode. Hit turbo and your lucky to get 5 mins out of it. The Mop head leaves our stones floors streaky and they're not even gloss. Now the power head won't spin unless you press down hard on the handle. Absolutely not worth the $1000 and furthermore LG Customer Service is useless. Been round in circles for the last 30 mins with a Live Chat agent and all I can get out of them is...they will have to assess the unit before they can determine if I qualify for a refund. Yet to get out of them where it goes to be assessed! Going back to Dyson - never had an issue with them and their customer service is second to none.
Can't live without!
I needed a new vacuum. I cordless one but didn't want to buy a Dyson (for my own reasons) and I did some research and came across the Cord Zero. My brother had one and he also recommended. This has been a life changer for me! I enjoy vacuuming again which my wife does love. I recommend reading the instructions and ensuring the filters are always cleaned and you will never loose suction. My boy has bad asthma so it was a given for me but just in case others have issues, that will most likely solve them. This sits out of the way and with 3 separa...te suction strengths, it is perfect for any mess around the whole house. Battery life isn't great but it's cordless so what do you expect? I can do my whole house on one battery, something two (my model came with two batteries).
I am a long-time Dyson user and always loved it. I chose LG this time because it comes with an extra battery. LG seems to clean slightly better and hairs do not get stuck in the head either. So far I have been really pleased with the product!
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Questions & Answers
Can this unit be left on charger between uses
I purchased my lg cordzero A9 at Harvey Norman at tweed heads south about a year ago.. with only one batterie and this one never last very long , yesterday the batterie giveup,
I been back to the shop to see if they an help me but I only got your phone no
I am very disappointed about it , would you please tell me what to do ,
16 Narara crescent
banora Point , NSW, 2486
Phone 04 1111 2339
saw in your advertising that they normaly come with dual pack batteries,
I contacted LG customer service. They were great and sent a replacement battery. Thanks LG! Great customer service.
I've had my vacuum for about 6 months and recently it has begun to speed up for 5-10 seconds and then go back to normal speed. It's as though it's switching in and out of turbo mode, even though I'm not using the turbo function. I'm wondering if this is a precursor to a major problem and if so, what can I do about it?
It does that when there is a blockage in the vacuum somewhere, have you checked everything is clear and your filters are clean?
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