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LG CordZero R9MASTER
See the Best Robot Vacuum Cleaners in 2019 as rated by Australians on ProductReview.com.au.
Cianna C.South East Queensland, QLD
- 4 reviews
The LG-R9 is the best robotic cleaner available!
My Review of the LG-R9 Master Robot vacuum cleaner.
I set up wifi & mapping, opened all doors, removed any obstacles e.g. fluffy bathroom mats, & the LG-R9 entered & cleaned every room without issue, producing an initial map that it updated each time it cleaned. To be fair, the mapping is best after about 3 excursions as it intelligently improves the mapping. We have fitted textured wool carpet, heavy traditional rugs in some areas with black edges (which my returned Samsung Powerbot couldn't touch) 1 shag pile rug & lots of tiled areas. It ev...Read more
en climbs approx 2cm to clean our ensuite. It cleans edges & has amazing obstacle avoidance. The LG-R9 uses 3D laser instead of physical bumping so it cannot harm furniture. It gives a good deep clean; the full dust caddy & clean floors under bare feet prove it. The 200mAh battery life is outstanding; I get two hours use & it charges in 4 hours. It is the quietest robot we've had (55dB). It never had a problem with anything in our large lowset home! I know because I supervised it for all of the first clean (2 hours) after my bad experience with the Samsung Powerbot. Also, with the app on your phone you can see where it has cleaned. Before I purchased the LG-R9 I read the reviews, one of which said it scratched floors. The brushes & bar are soft so this could only happen if it picked up something sharp left lying on the floor (e.g. screw) which was then dragged around. I think people need to carefully read the instructions: the hours for cleaning can be set, so no '2am cleaning'; set up 'no repeat' so that it doesn't clean a room '3 times' etc. Give the LG-R9 a chance to learn the layout of the home & you will be amazed! November 15th 2019 Update: The LG-R9 Cord Zero Robot has exceeded all of my expectations and is amazing!Purchased in September 2019 at Harvey Norman Appliances Physical Store for $1,699.00.
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TPCPerth, WA
- 4 reviews
Very disappointed, want my money back!
This has not cleaned properly since day 1. We have had an LG Roboking previously which worked well and cleaned corners really well. We bought this based on the assumption it was the most expensive and therefore better quality, however we wee sorely mistaken. It has been garbage, never finds its way back to the home station. We were told to do the firmware upgrade which has actually made things worse and the cleaner does not know where its going. Will be going to consumer protection as this is clearly not fit for purpose, unless the purpose is a $1400 paper weight.
Purchased in March 2019.
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MichelleNew South Wales
- 5 reviews
- 1 like
Does not clean entire house.
We have had a Samsung robot vac previously and were very happy but it was time for an upgrade. We bought this as it has HEPA filtration due to kids with allergies but also because it claims to map areas and rooms in your house. This means if the kids have toys on the floor I should be able to tell the vac not to go in that room today. Unfortunately we have had this for 12 weeks now and the mapping function does not work. Most of the time it does not go into my daughters room (the one that needs it the most due to severe allergies) and on the od...Read more
d occasion it does then it won't go into my sons room. In 12 weeks it has not been able to successfully map and clean both rooms on the same day. I reported this to LG within days of owning it. After being passed are departments to various people that could not help I was told someone would call me. After several follow ups and emails they requested photos. I still don't have a vacuum that does what it claims to do and doesn't go into all my rooms. I even have a video of it goi g into my sons room part way and turning arou d for no reason and leaving the room. The suction is great, the Hepa is great I just wish it would map as its advertised to do and recognise all rooms on the same day.Purchased in March 2018 at Harvey Norman for $1,600.00.
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RealityCheckVictoria
The future is Here
Intelligent and powerful robot. Suction power is as good as stick vacuums. Unlike its predecessors or competitors, this robot rarely gets stuck or lost. Capable of mapping all rooms in your house for cleaning only specific areas. You can control it through your mobile phones or google assistant. Worth the price.
Purchased in April 2019.
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nothappyJan04MELBOURNE
- 42 reviews
- 1 like
NOT GREAT
This was the most expensive robot vacuum cleaner in the store and I was told it was great. Hmmm. I've had a few problems setting it up (i.e. setting the correct time, scheduling a cleaning time) and trying to speak to anyone at LG's Service Centre is impossible. They're hopeless! I even asked the Harvey Norman store where I bought the cleaner to ask their LG rep to call me. I was told this would happen. Three weeks on and still no call.
The cleaner goes over the same spot continually instead of cleaning the entire house. Often it just st...Read more
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Questions & Answers
Robyn T.asked
We have an open plan house and there is a large section of a room that the vacuum would need to be excluded from. As there are no doors or barriers to ensure this I'm wondering if the "myzone" feature is something that has to be programmed in everytime or once it is on the mapped area of the house is it there until you remove it? This is a crucial feature that needs to be confirmed before I purchase the vacuum. Also are the consumable filter parts easily replaceable from Harvey Norman?
2 answers
Hi Robyn, sorry but I think you'd need to speak to someone at LG or Harvey Norman as I have no idea. The cleaner won't map the house. I've tried a few times and it fails every time so I don't know about the programming. I can't program it when the useless thing won't do the map to start with. As for the consumable parts, that's another question for LG or Harvey Norman. Sorry. All I can help with is an honest opinion of this cleaner and it's useless. For something so expensive I'd expect a lot better than something that dies all over the house, won't map, won't return to base most times to charge, cleans the same room over and over and over and ignores the other rooms. OMG, it's rubbish!
Thanks for your honest review. I'm coming off a very frustrating similar situation with another brand of robotic vacuum. Returned the first one coz I thought I had a lemon only to find the second one is doing much the same useless things. Thought I'd try a different brand but maybe they're all just rubbish.
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