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LG QuadWash
XD4B24PS TrueSteam, XD4B14PS, XD3A15 Series, etc...- QuadWash XD4B24PS TrueSteam
- Verified purchase
Panel too sensitive to touch
Regretted buying this piece of junk. The control panel is too sensitive to touch and will stop the machine mid cycle just merely brushing the panel. No way of resuming once you have accidentally pressed the start or switch button. LG - Shame on you for producing such a non-intuitive product. Life is NOT GOOD with your machine.
Purchased in January 2021 at The Good Guys for $1,099.00.
1 comment
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Thean SimGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
- QuadWash XD4B14PS
- Verified purchase
Good dishwasher
Bought and installed in Oct 2020. Like the dishwasher. It cleans well on the plate, spoon, and fork etc. It dries very well. The drying process is quiet. It is slightly more pricey than the average but worth it.
Purchased in October 2020 at Betta Home Living for $878.00.
1 comment
LG A.LG
Hey Thean,
Thanks for sharing your review, Your feedback is greatly appreciated and we are glad to hear that you are enjoying your new dishwasher.... Read more
If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Vihar ModiWestern Australia
- 3 reviews
- 2 likes
terrible After sales service
Its been a month now I have requested for repair no one care about customers from LG, I have been chasing them everyday. their customer care department is giving me Excuses only. No happy with service. Its not even 1 year since I purchased.
Hope someone listen to me from LG.I will never ever buy any LG products any more.
Thank you for hard time
Purchased in November 2019 at The Good Guys for $1,200.00.
1 comment
LG A.LG
Hi Vihar,
Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your dishwasher and our support team.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how LG QuadWash compares to other Freestanding Dishwashers
Know better, choose better.
retireland
- 44 reviews
- 24 likes
Cheapskate designers
Today I have installed my new LG dishwashers and there are three things that I have found wrong with this machine before I have run the first cycle.
1/ the metal used in the water connection is so soft and cheap that it strip's its thread before gripping. I don't think I will be able to connect my machine a second time. The metal is so soft!
2/ The delay timer only runs to 12 hours. If I want a delay start to coincide with solar generation I will have to visit the machine a second time sometimes.
NB my machine is at my BBQ 50 m from my house....Read more
Purchased in December 2020 at Goodguys for $1,000.00.
1 comment
LG A.LG
Hey retireland,
Thanks for taking the time to share your review, We appreciate your feedback and will make sure to share this with the team as we strive to improve our customer’s experiences with our products.... Read more
Thanks again, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
NOT MATT BLACK
Purchased for mainly matt black appliances but product is gun metal grey. Very disappointing. It sits under a matt black sink so color difference very noticeable. Should not be allowed to advertise this color when it is not
Purchased in September 2020 at The Good Guys for $1,399.00.
1 comment
LG A.LG
Hi Tamara,
Thanks for taking the time to reach out. We appreciate your feedback and will make sure to share this information with the team as we strive to improve our customer’s experiences with our products.... Read more
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PhillipGreater Melbourne (Metropolitan), VIC
- QuadWash XD4B24PS TrueSteam
- Verified purchase
Falsely advertised by Good Guys.
I bought this model from Good Guys.
This was advertised to have the "Automatic Door Open" feature in their (Good Guys) product page.
BUT IT DOESN'T. This was the prime feature that I liked.
Please double check with your customer representative or retailer if the product actually have the feature it was advertised with.
I was to pay for restock/delivery/installation fee (which equates to about 1/3 of the price of the dishwasher) if I wanted to refund and buy a different model, so I kept it.
LG, you should be checking the retailer's advertisement and identify these issues.
I will be second thinking buying LG products from now on.
Purchased in September 2020 at The Good Guys Online store for $995.00.
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KenGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
What a peice of junk!!!
If I could give less stars I would. Bought this peice of junk in July 2019, and I wish I never spent my money on an LG dishwasher. I have had the control panel replaced 3 times now already and the machine is having the same issues. It beeps randomly with a flashing control panel and shuts off mid cycle more times than it finishes. I infield LG that the appliance is faulty for the 4th time and I am requesting an exchange machine or a refund. I was unformed a complaints specialist will contact me in 24-48..... that was a week ago!
Do not waste your money on this dishwasher.
Purchased in July 2019.
1 comment
LG A.LG
Hi Ken,
Thanks for taking the time to write your review, We are sorry to hear that you have had a bad experience with your product.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Paul MSouth East Queensland, QLD
- 7 reviews
- 3 likes
- QuadWash XD5B14PS (Platinum Steel)
- Verified purchase
Happy customer
Purchased in August 2020. After searching various online reviews we selected LG. After a month, this decision seems justified with ease of installation, quiet operation, cleans well and looks good. All at a mid range price. Overall very happy with selection.
Purchased in August 2020 at Harvey Norman Online for $899.00.
1 comment
LG A.LG
Hey Paul,
Thanks for sharing your awesome review, we are so happy to hear that you are enjoying your new dishwasher and greatly appreciate the support.... Read more
If we are able to help you with any questions in the future please free to contact us on 1300 542 273. Thanks again for choosing LG, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
karen55Greater Melbourne (Outer), VIC
- 35 reviews
- 24 likes
Hate that cutlery doesnt wash properly
Purchased this machine about 7 months ago. Loved the cutlery rack idea although I was advised it also came with cutlery basket and specifications state it has 3 racks and a basket. It did not come with a basket. While it’s quiet and washes dishes really well, it does not do cutlery properly and I am sick of having to wash them by hand. Second rack doesn’t fit long stemmed glasses and as we use quite a bit of plastic ware for lunches etc it’s really hard to pack the second shelf leaving clearance for the top rack to get enough power to wash ...Read more
cutlery properly. There is a little sprayer at the top but spits out very little water and is useless. Would be much happier with the cutlery basket and removing top tray so I can use second basket properly. If I lower it my dinner plates don’t fit. I had to buy new dinnersets as my square plates were to thick for half the dishwasher tines and wouldn’t fit. Very disappointed.Purchased in February 2020 at The Good Guys for $995.00.
1 comment
LG A.LG
Hi Karen55,
Thank you for taking the time to write your review and share your experience on the XD3A15NS, Your feedback is important to us here at LG and we will make sure to forward this onto our white goods team.... Read more
Thank you again, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how LG QuadWash compares to other Freestanding Dishwashers
Know better, choose better.
Alvin L.North West, QLD
- 5 reviews
- 2 likes
- QuadWash XD4B24PS TrueSteam
- Verified purchase
Lemon product
Similar incident here as Tino. We purchase ours on the 10th July 2020 and it has been great for 3 weeks and since then we have no able to get LG to resolve the issue. Our unit have the same issue with fault code indicating HE which seems like a common problem with LG dishwasher.
The shop and myself lodge a warranty repair claim case no. 200818580061, I have been told 24-48 hours they will have feedback for me since the 5th of Aug. I have been told today again that they will try to look for repairer nearby as the last two customer service ops h...Read more
as indicated there is no service/repairer nearby in 100km radius to me. I will lodge an ombudsman in 48 hours if I do not get a feedback from LG. The worst customer care and warranty product in Australia. I would strongly suggest to everyone that no to purchase any LG products if you are looking for good customer care service. A unit faulty in 3 weeks, anyone should be entitle for brand new replacement.Purchased in July 2020 at Matthews Music & Electrical for $1,049.00.
1 comment
LG A.LG
Hi Alvin,
Thank you for taking the time to write your review and we are really sorry to hear that you have had a bad experience with us here at LG.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, LGA Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Billy Warren
- 4 reviews
- 2 likes
Great cleaning performance - drying mediocre.
This is my first dishwasher after reading a lot of reviews and narrowing it down to LG or Bosch.
Pros:
Great cleaning performance - my protein shakers have never been so clean.
Quiet - operation is quiet during the cycle.
Efficient - good water and energy ratings.
Cheap - much less than competitor.
Cons:
Doesn't really dry - even on the "extra dry" setting with rinse aid, you'll still have to open the dishwasher, tip out any pooled water, and then let the dishes stand....Read more
Purchased in July 2020 at The Good Guys for $679.00.
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KimIllawarra, NSW
Very disappointed
Purchased this dishwasher in mar 2020. Broke down in July 2020. Heating element went within 3 mths of purchasing. Lg would only repair the dishwasher. It meant it being taken away and pulled apart. After paying $849 for a dishwasher I was very dissatisfied in their aftercare. Weeks without a dishwasher! Could Have brought a cheaper one from other places . Goes to show! Paying more does not mean you get a better product. Very disappointed
Purchased in March 2020 at Harvey Norman for $849.00.
1 comment
LG A.LG
Hi Kim,
Thanks for taking the time to reach out. We appreciate your feedback and we are sorry to hear that you have had a bad experience with your dishwasher and our service.... Read more
We will make sure to share this information with the team as we strive to improve our customer’s experiences with our products. Thank you, LG Social Media TeamSimilar opinion? Write a review on ProductReview.com.au!
Just lasted 2 years
Product was good until it was broken.Performance and quietness was so good but did not last.We are family of 4 so not much use.Once ever day or second day.After paying 700 Cad. You expect to last at least 10 years.
Purchased in September 2018 at The Bay for $700.00.
1 comment
LG A.LG
Hi Baris,
Thank you for taking the time to reach out and we are really sorry to hear that you have had a bad experience with your product.... Read more
We have reached out and sent a PM to you through Product Review which is accessible by clicking on the top right of the page and your inbox will appear. Thank you, Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
ajbTasmania
- 7 reviews
- 3 likes
- QuadWash XD3A15MB (Matte Black)
- Verified purchase
Very quiet, no more bending with top cutlery drawer & it dries plastics and opens the door at the end
After much umming and aahing I couldn't decide which dishwasher to buy. I had put off buying one for 6 weeks as our old dw had begun to sound like it was reaching the end of it's life.
I have always used productreview.com.au to check before buying any major appliance. However this time, it & most other review sites seem to be mostly full of reviews complaining of problems only and hardly anyone seems to bother writing about an appliance if it's good and keeping them happy. So I decided I should make the effort to report on our findings re t...Read more
Purchased in June 2020 at Harvey Norman Online for $1,399.00.
1 comment
LG A.LG
Hey Ajb,
Thanks for your great review. Your feedback is greatly appreciated and we are glad that you are enjoying your new dishwasher.... Read more
If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ProductReview.com.au!
Deepak R.North Western Region, NSW
- 6 reviews
- 4 likes
- QuadWash XD5B14PS (Platinum Steel)
- Verified purchase
It's a good product for the value
Happy with this purchase. It works well as it is supposed to be. I think LG dishwashers are a good value product. Of course you can buy expensive models with superior quality and functionality but I am happy for the buck I spend on this. Generally i am happy with the LG brand.,
Purchased at Harvey Norman for $700.00.
1 comment
LG A.LG
Hi Deepak,
Thank you for your great review. Your feedback is greatly appreciated and we are glad to hear that you are enjoying your dishwasher.... Read more
If you have any questions in the future, please feel free to reach out and contact us on 1300 542 273. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ProductReview.com.au!
Find out how LG QuadWash compares to other Freestanding Dishwashers
Know better, choose better.
heap of rubbish- DONT BUY!
Heating element went after 5 months ownership. LG customer service informed me I might have to pay for service ( despite it being in warranty), but I wouldn't know until service had been done. Service man ordered part, then after 1 month of not being able to use it, LG informed me the dishwasher had to go back to repair centre as could not be fixed in situ. LG customer service less than helpful. After all this retailer thankfully gave me a refund. Will never be buying any LG appliance again.
Purchased in December 2019 at JB Hifi Home for $1,400.00.
1 comment
LG A.LG
Hi There,
Thank you for sharing your feedback on the experience that you had with LG, we are sorry to hear that you had a bad time and I will definitely make sure to share this with our team.... Read more
Thank you, Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
LizMurray Mallee, SA
- 3 reviews
- 1 like
Great Dishwasher, love the open door function at end of cycle.
It’s very quiet, washes really well, even removes baked on residue on Pyrex. It also dries well. Only negatives are the cutlery tray is only wide enough on one side for knives & forks to fit in. The other side only fits smaller items like teaspoons etc. The other thing I have noticed is that there is an oily/grease smell when it is washing. I hope this will eventually disappear. Best feature is the auto opening door after it finishes. Overall, very happy with it.
Purchased in November 2019 at Harvey Norman.
1 comment
LG A.LG
Hey Liz,
Thanks for the sharing your review, We are glad to hear that you are enjoying your dishwasher but we will also share your feedback with our product team :)... Read more
If you have any questions at all, please feel free to give us a buzz on 1300 542 273. Thanks again for choosing LG! Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
MickSydney, NSW
- 6 reviews
- 1 like
- QuadWash XD5B14WH (White)
- Verified purchase
Excellent dishwasher
We replaced the previous LG dishwasher (which developed a problem after 10 years of excellent service) with the current model. It is quiet, washes very well and is user friendly. We hope it is as reliable as the previous one. So far so good.
1 comment
LG A.LG
Hey Mick,
Thanks for the review, we are happy to hear that you are enjoying your new dishwasher :)... Read more
If you have any questions please feel free to contact us on 1300 542 273. Thanks again for choosing LG, Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
TinoGreater Melbourne (Metropolitan), VIC
- 3 reviews
BUY AT OWN RISK - FAULTY PRODUCT
In short - Do not buy this machine and do not think you will have a better experience than the other reviewers on here. We have learnt our lesson the hard way.
UPDATE: LG has now offered an acceptable remedy to resolve the issue with the dishwasher.
Background
We purchased this dishwasher early September 2019. Everything was going well, it was on track to be the best dishwasher we had ever owned. However after using the major feature "steam function" the machine came up with an error "HE". Later to be advised it was a heating element that ha...Read more
Purchased in September 2019 at The Good Guys for $1,000.00.
1 comment
LG A.LG
Hey Tino,
We are really sorry to hear that you have had a bad experience, I have sent through a PM on Product Review to discuss this with you.... Read more
This is accessible by clicking on the top right of the page and your inbox will appear :) You may also send through an email to lgau.socialmedia@lge.com or alternatively contact us via our Facebook page. Thank you, Alicia/LGASimilar opinion? Write a review on ProductReview.com.au!
lilybuffyauSydney, NSW
- 82 reviews
- 57 likes
No problems with this one!
After my Aldi model died just after its warranty ended I purchased this on advice from the salesman at Betta, had it 3 months now and now I can see why you get what you pay for! My old one was basic and ok but this one , it cleans anything and everything you throw at it, is quiet and never once has come out a dirty plate or pan! I am very impressed with the cleaning power of it and that it has a clean reminder mode in it as well, and I just put it on extra dry and nothing comes out wet! 10 year warranty helps and also helps when its on sale! S...Read more
o far so good, good room and space in it for everything and I noticed its quality against the old one , you can see this is more like a heavy duty dishwasher compared to some cheaper models. So far so good so very happy with it so far - especially the door chime music when the cycle ends!Purchased in November 2019 at Betta Home Living for $750.00.
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Questions & Answers
David P.asked
I just bought and installed an lg quadwash dishwasher. It has replaced an Asko d5434. The new dishwasher sits about 2cm further out than old machine. I thought all 60cm dishwashers were the same? Can I remove anything to make it not as deep?
No answers
Alan UUasked
We have just purchased the LG QuadWash? Now we are looking at these reviews. Am concerned over the HE heater element problem? The machine is being heavily discounted at Betta Stores as are the rest of the small range. The LG quality looked the best coupled with star ratings. Can LG assure us that we are going to experience Same problems. Purchased September 8 2020.
4 answers
No idea I’m not from LG
Probably our luck... is an awesome dishwasher, unfortunately the HE is the only issue. After a few nasty phone calls and boiling conversations, LG did the right thing to fully refund us. Some of the CS staffs are very incompetent with their job, you will be asked for the same information.
I am also in this boat. We got ours installed yesterday... Two washes in and already not happy with the fact it's not drying! Our old 8 year old dishwasher was amazing. Short cycles and dried perfectly! And now this! 3 hour cycle and wet! Not happy! We only saw good reviews too!
LG, I had my eye on this dishwasher but there are lots of complaints here about the heating element and then the appalling service to address this issue. What has been done to rectify the problem? What changes have been made to customer service to ensure the issue is dealt with promptly and satisfactorily? I am now really hesitant to purchase your product...
2 answers
Less than 3 months old heater element went. 3 weeks without a dishwasher. Not happy. Lg refused to replace it. Told us under their legal writes they could repair it. Repairer had 3 appointments. Quote. To take it away and then return it. Choose another brand for your own sanity
Thanks Kim. Disappointing that you beat them to a response. Seems telling...
Details
LG QuadWash XD3A25BS3.0(2) | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
Category | Freestanding Dishwashers | Freestanding Dishwashers | Freestanding Dishwashers | Freestanding Dishwashers | ||||||
Price (RRP) | $1,349.00 | $1,749.00 | $1,499.00 | $1,749.00 | ||||||
Features | Child Lock, Cutlery Rack, Eco Mode/Wash, Half-Load Option and Height-Adjustable Upper Rack | Eco Mode/Wash, Half-Load Option, Height-Adjustable Upper Rack and Time Remaining Display | Eco Mode/Wash, Half-Load Option, Height-Adjustable Upper Rack and Time Remaining Display | Cutlery Rack, Eco Mode/Wash, Half-Load Option, Height-Adjustable Upper Rack and Self Cleaning | ||||||
Number of Place Settings | 14 | 15 | 15 | 15 | ||||||
Water Rating | 5 star(s) | 5.5 star(s) | 5.5 star(s) | 4 star(s) | ||||||
Water Consumption | 11.5 L/wash | 11.1 L/wash | 11.1 L/wash | 11.1 L/wash | ||||||
Energy Rating | 4 star(s) | 4 star(s) | 4 star(s) | 4 star(s) | ||||||
Energy Consumption | 230 kWh per year | 246 kWh per year | 246 kWh per year | 246 kWh per year | ||||||
Control Panel Position | Front | Top | Top | Top | ||||||
Maximum Noise Level | 44 db | 41 db | 41 db | 41 db | ||||||
Number of Programs | 8 | 7 | 7 | 8 | ||||||
Colour / Finish | Platinum Steel | Matte Black | Noble Steel | Black Stainless Finish | ||||||
Dimensions | 850 x 600 x 600 mm | 850 x 600 x 600 mm | 850 x 600 x 600 mm | 850 x 600 x 600 mm | ||||||
Manufacturer Warranty | 2 year(s) | 10 year(s) | 10 year(s) | 2 year(s) | ||||||
Manual | Download manual | Download manual | Download manual | Download manual | Download manual |
Prices
QuadWash White Dishwasher
$798.00LG - XD5B14WH - XD Series QuadWash Dishwasher
$849.00LG - XD5B14PS - XD Series Quadwash® Dishwasher
$899.00QuadWash Stainless Steel Dishwasher
$1,098.00QuadWash Platinum Steel TrueSteam Dishwasher
$1,099.00LG - XD4B24PS - XD Series Quadwash Dishwasher - Platinum Steel
$1,099.00LG - XD3A15MB - XD Series QuadWash Dishwasher - Matte Black
$1,299.00QuadWash Matte Black Stainless Steel Dishwasher
$1,348.00LG XD3A25BS - 15 Place QuadWash® Dishwasher - Black Stainless Finish
$1,379.00LG XD3A25MB - 15 Place QuadWash® Dishwasher - Matte Black Finish
$1,395.00QuadWash Matte Black TrueSteam Dishwasher
$1,499.00
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LG A.LG
Hi Vui,
Thanks for taking the time to share your review, We appreciate your feedback and are sorry to hear that you have had a bad experience with your product, We will make sure to share this inform... Read more
ation with the team as we strive to improve our customer’s experiences with our products.