LG WT-R10686
Verified29 reviews
10 Year Warranty not worth the paper its written on. Customer Service is an Oxymoron. Stay Away form LG Washing machines – We purchased this washing machine from Harvey Norman Erina It was to replace an Asko front loader that had served us well for a long time. We liked the size of the LG as my wife wanted to wash some large dooners, it also came with a 10 year warranty on the motor. It worked well for about 5 years but then failed, we contacted LG and initially it… Read more
all sounded good, they sent out a repair man that we had to pay for his initial investigation, he determined that the Direct Motor needed replacing , he told us it was an expensive item but LG were going to supply it free of charge under warranty. He replaced the motor but then when he went to test it it leaked everywhere, he spent some time investigating and said some seal had failed, that was not covered by warranty and he couldn't guarantee that us paying him to replace it would fix all the problems. We decided to cut our losses, we were not refunded the call out cost which was $160. We vowed never to buy an LG washing machine ever again. LG customer service is atrocious and their warranty isn't worth the paper its written on.
leaking water from the bottom – mine has started leaking water from the bottom. As theres no filters what could be wrong qith my machine? Been a great until the years ive had it. Literally clueless Show details
Lint lint lint – I unfortunately bought this machine without reading the reviews. Everything that people say about lint is true. The rest of the complaints seem a bit random and spurious, but not including a lint filter is a full on disaster, not a feature. They say to use more water to avoid the lint? I've rewashed a single blanket 3 times at varying water levels and the lint will not disappear. Don't buy this machine. Show details
Dont Buy their Washing Machines!!! You have been WARNED!!! – Purchased our washing for 1,000.00 from Good Guys and had less than 4 years when it started leaking water all over the floor. Called LG and they sent a repair guy out that took the washing machine away to repair. After a week he got in touch and said the drum had a crack from the lint being stuck and rubbing on it....you see there are NO lint… Read more
filters in this machine! He could not replace the drum as LG had stopped making them for this model. So what did this mean??? It meant we had to purchase a new washing machine and guess what??? Pay for the repair guy!!!! How bad is that! They wouldn’t cover it even though there was no way I could have prevented this from happening! But the icing on the cake was it took LG customer service 3 weeks to come to this decision. So 3 weeks of me taking my family of 2 young children’s laundry over to family house to wash. Never again LG!!!
Good machine – Cleans clothes quite well Seems to gentle enough on the clothes & is not to loud when it's running, unlike the previous Simpson top loader we had, which was terrible & problematic from new The normal/cotton wash is what we find best for our clothes, occasionally use the other wash features , only down side to the machine we have found is that it doesn't have a lint filter & sometimes leaves fluff/ lint on your clothes Show details
Worst Machine – After 6months of use, the water wouldn't drain properly and leaves sludge type in the bottom, so everytime it fills with water there are remnants of the sludge in the washing. Have cleaned it numerous times, checked pipes etc, nothing works. Have filled it with water to watch the sludge be in there and then manually strained it and empty water. … Read more
It's very distressing. Some washes there will be very minimal, other times it is right through the wash. The only good thing about this machine is the drum size and delay feature. Please don't go buying this machine it will only cause much heartache and distress. I am very fussy with having clean clothes so there is the very odd occasion that the wash is done without remnants of this sludge. LG have given no support on this problem. It also really needs a lint feature.
Love this machine ! – This LG has got to be the best washing machine it cleans the close well and it dosen't wear out clothing ! It is sometimes a bit noisy when on spin cycle but what I really like is that I can fit quilts in with no problems at all . Plus I love how it plays a tune when finished. Show details
Best washer ever – I bought this washer over 3 years ago based on good reviews, it has never let me down. It washes a huge load (we are a family of 5) and does a good job. My only issue is that I'd like to buy a new fabric softener dispenser drawer and I'm having trouble finding it. I put clove oil and vinegar (they kill mould, we live in the tropics) and the… Read more
clove oil reacted with the plastic. It does seem to be pretty gentle on clothes but gets them clean. They do twist up a bit but I think that's just a necessary result of a washing cycle. I need a new dryer and I'll be going with LG because I am thrilled with this product.
Content – I have been happy with this machine. So long as you don't wash cottons with nylon or synthetics, the fluff doesn't leave lines on the synthetics. Large drum and I like the soak function, the previous machine we had to leave the lid up for the soaking to happen. It's quiet and has been efficient for what we have wanted, it's the only electronic maid I've had that gives a happy tune when it is finished it's wash:) Show details
Huge capacity. Does a good job – Huge capacity 10 kg top loading washing machine. Cleans well. Quiet. Spin cycle – clothes come out fairly dry, better than previous washing machine. Minor drawback clothes get a bit tangled during washing. Would recommend this machine.
A piece of crap – Absolute piece of crap, who ever came up with this self cleaning idea needs to go back to university and learn that throwing all the lint and crap back into the wash drum does not clean clothes, the bloody thing stinks from old crap sitting somewhere you can't get at, I am going to throw it out and I will never buy an LG product again, neither will anyone I can talk out of buying an LG product. Show details
Crap. Never again – It's hardly washes the clothes. Leaves line and fluff all over the clothes. NEVER wash blacks after a white load, you'll regret it. Quiet machine. Huge space, wish it had a lint filter. Can even find an after market in one. Always need to make the water level higher to wash the clothes. Show details
Worst machine ever owned – It's 10kg but recommended only 2 kg wash load, has no filter so dust and fluff are left in clothes, can't wash bedding unless I use dryer when drying, to get the fluff and dust out or vacuum bedding after line dry. Bought large machine to cut my washing time but have to separate all washing , god help you if a sock gets in with other clothes. It… Read more
is just a terrible expensive waste of money. Very disappointed. It certainly doesn't delivery what it promises.
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STAY CLEAR OF THIS LEMON – This washing machine is dreadful.A three minute wash cycle takes around an hour to do! Doesn"t even wash the clothes properly.Its the worst and most costly washing machine to run I have ever purchased. I would not even try to sell it as it would be unfair to inflict this machine on to anyone. Show details
Do Not Buy!!! – Bought this machine in March last year, and had nothing but problems. Within the first 2 weeks, it kept turning off so they gave me a new replacement machine, and just recently, it has been staining my clothes orange, almost like a rusted orange. Had the technician out, says it's SCRUD, build up of detergent! It has ruined towels, clothes,… Read more
everything! Terrible terrible machine. And LG customer service take no responsibility, trying to blame it on the water pipes. Shame on you LG.
Lemon scented – I have had this machine for 7 months, broke down in first 3 months, apparently a cog had worn out, I repeat in 3 months? Waited a week for the part to be replaced. 3 months later the whole circuit board failed another week without a machine, great for a family of 5. Spoke with LG and requested a replacement as product is obviously a lemon, they… Read more
had the nerve to offer me laundromat vouchers as a best offer, seriously LG I didn't spend $1500 to go to the bloody laundromat. Lift your game LG and your customer management!
MONGREL MACHINE – WORST WASHING MACHINE I have ever owned, only 3 days old and it's a LEMON!!!!!!!! Out of balance all the time and the few time it did wash it took FOREVER!!!!!!!!!!!!!!!!!!!!!!!!! Tangled all the clothes. LG should hang their head in SHAME at producing such RUBBISH!!!!! DEFINITELY STAY AWAY FROM THIS ONE TO MAINTAIN YOUR SANITY!!!!!!
terrible washing machine – This washing machine is terrible in my life. all my clothes are getting dirty and every time dirt lint are coming gain. I am very stressful. AND another problem that operation time is so long. very very stupid machine. I want to refund or change another product. but they don't want to change. !!!!!
Part of the family – We have had this machine 4 months now and have welcomed it to the family. As a family of four, I do a lot of large washes without any problems and is very water and detergent efficient. It spins the clothes very dry, so saves on time between loads on the line or in the dryer. It does have long wash cycles but you can get used to it by using… Read more
delay etc to time a wash for when you wake up/get home - I could not live without this!
It does have quick function which is about 45mins but I found it doesnt wash all that well.
Ive had no issues with lint, clothes tearing or poor washing like others but I do add extra water to the wash as recommended by others.
Amazing washer – I love this machine. We have an 8 person household and this thing gets a workout! I love the fact I can do a quickwash or a longer cycle depending on how yucky the clothes are. Only downside is the normal wash cycle is pretty long. Lint can be an issue if you don't clean the machine. I've found washing pods are the best to use in this machine.
I hate it!!!! So disappointed – I get so frustrated every time I use this washing machine. The cycles are sooo long, average time 1.5 hours. I use this machine every day sometimes twice. It takes all day to get washing done. What makes me so frustrated is that the clothes don't come out clean. I have two small children and there clothes always look grubby. Waste of my money, I wish I had never brought it.
Horrible – I bought this machine a month ago having liked a couple of other LG products. It seemed just what I wanted with a nice big 10 kg drum. My loads vary from a quarter to three quarters full. Firstly I was and am very disappointed that the cycles are very long and can be up to 2 to 3 hours long. Then there's the problem with the ever present lint.… Read more
NOTHING I've tried and I've done a lot of research and testing will make the lint go away, and I spend a lot of time trying to get rid of it by hand. I've been in contact with LG and they've asked for photos of the washing with lint, I really can't see how that's going to help come to the decision that I'm right and this machine is the worst ever. Now I've got to wait to get the run around again where they'll tell me to try different things and to offer to send out a repairman for which privilege I'll have to pay over a $100 because physically there's nothing wrong with it. I want my money back so that I can get a decent machine that doesn't produce lint.
Find out how LG WT-R10686 compares to other Top Loading Washing Machines
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LG 10KS WASHER – I'm not happy, just purchased the 10kgs 4 days ago, and it's hopeless, the amount of lint left on clothes and detergent left on clothes. Why LG? Previous had a 7.5kgs Simpson and that had a far better wash, i'm still washing the same amount of clothes in the LG 10Kgs and the 7.5kgs and the end clothes just don't look clean. TAKE IT BACK. Not worth the $1000.
First and Last LG – Had this machine for nearly twelve months, hate it with a passion...wrecked half my clothes and nothing comes out clean..Had to purchase a washing machine in a hurry on a Sunday as we were leaving to go overseas the next day...My maytag, which I had for many years was a big machine and needed to replace with another big machine, this was all I… Read more
could get in that size on the day..I would hang my head in shame if I designed something like this, there isn't one good thing to be said...and it takes all day to do it..!!
Disappointed – Too harsh on clothes and had repair guy out twice already. Was expecting much more going of some of these reviews. Disappointed.
Best money I've ever spent!! – I've owned my new machine fit about a month now and I am totally in love with it. Best machine I've ever had. My clothes are clean, lint free, smell amazing and I can wash huge loads with no issues. Only thing I would have to say about it that might not suit everyone, the cycles are long. Usually 1hr 40min to 2hrs 30min. However, there is a 40min… Read more · 1
quick wash cycle for small loads.
If you're deciding whether or not to get this machine, just do it. Your clothes will thank you for it. Well worth the expense. Everything. Just the lengthy wash cycles but I think this is why it does such a great job of cleaning the clothes.
Awesome – I've owned my new LG for 6wks now and I love it. It washes so much better than my old front loader. My clothes smell nice and I can do only 4 loads per weekend instead of 10. It's great. I've got a small problem where there is water going into the display but I'm about to have it replaced with a new one. I still love it. Everything. Beats the front loader hands down. Nothing yet.
Impressive washing machine – The wife wanted a new top loader (had a front loader) and got this after doing a fair bit of research. I have to admit this is an excellent washing machine. I was even more surprised just how quiet the spin cycle is - seriously you barely hear it. Massive drum...one load is comparable to 4 in the front loader. Very good options and even has a… Read more
mobile phone app (in case something is wrong - your phone will tell you).
The only issue I have is twisting clothes. Didn't have this problem with the front loader...but its not too bad. Otherwise would give 5 stars Very quiet, solid build, many features, good wash Price (though understandable), twisting clothes
Glad i paid a bit xtra for quality – Love this machine, works a treat, has a huge washing bowl with no agitator, very quiet seems to have no lint and has a new feature tub clean which is useful if you wash in cold water as all machines get a build up of soap oil and dirt over time which was the case with my old washer which would leave oily stains on the clean clothes and ruin them.… Read more · 1
quiet ,easy operation, actually works, no agitator,turns off when finished, no annoying beeps bit pricey compared to others but worth every cent
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