LG WT-R10806 / WT-R10856

A good washer if you know how to use it – I bought this LG 10kg washer in 2014, so it's been 9 years and I've had no issues. I use liquid not powder detergent which dissolves better, and warm water for a better clean. The issue with clothes tangled together is solved by manually increasing water to the next level as I found the machine to automatically select water which is not enough in… Read more

my opinion and that's how clothes get tangled. I later discovered by evenly distributing the clothes in the drum and not dumping all your clothes in one heap, this prevents tangling of the clothes. The lint issue was solved when I started cleaning the washer once per month as per the instructions. I use alot more bleach for the clean and I found that made a huge difference reducing lint and spots etc. However, the water is 'hard water', contributing to calcium deposits which will affect the washer's performance. I use a decalcifier like CLR once every 6 months in clean cycle. That gets rid of the calcium and any rust that may be there. Also, hard water requires a little more detergent for the wash to be extra clean. You can contact your local council to find out whether the water is hard or not. The rust issue did occur at the opening where you put the bleach in. I used rust dissolver and brushed some rust inhibiter. That stopped it. I think the reason for the rust is the salt air where I live near the beach. In anycase, it shouldn't rust and that is a negative for LG. If your clothes aren't as clean, do your regular monthly automatic washer clean. Also I recommend adding a little more detergent because detergent quantity (for large wash) is based on 7.5kg washer. This is a 10kg washer, so if you're doing a large load, you need to add around 1/3 more detergent to compensate. At the end of each wash, I leave the washer door open and detergent slider open for the whole day to let the inside dry. This helps prevent mould build up. Finally, I cover my washer with a large sheet to protect it from the elements. A little overboard perhaps, but hey.... it's going on 10 years and never had a problem with the washer. Look after it and it will look after you for a very long time. I hope this helps.

Nothing but problems - Need to look elsewhere for a replacement – Purchase in 2014 and had nothing but problems. Final straw is motor going sounds like an aircraft taking off. The bleach dispenser is rusting, the lid doesn't close properly and causes error, black bits through wash even doing tub clean once a month, stainless facing on lid discolored. There are only two of us and would have expected this… Read more

machine to last longer.

Be very careful of their motor warranty claims. It is for parts only and will cost more than a replacement to swap motor so warranty is worthless!

Fantastic – The best washing machine I have ever owned. Cleans and rinses our clothes very well. I have had the machine for almost a year now and have not have a problem with wearing-out of clothes. Relatively quiet (my other machine was a smaller sized Whirlpool and that was louder). Plus the drum is huge so we can easily fit donnas and bedsheets in there. I… Read more

have had a few items come out covered in lint but this is not repeatable so I think it was more to do with me not sorting the clothes correctly. We also got a great price after waiting for a sale through eBay.

I am happy – New Update after about 9 months.... I ended up get my old F&P fixed and it was only $120 This machine has been retired to my storeroom and I use it only for my major Spring cleans for my quilts which I am wrapped at the job it does do on them. I got sick of the long cycle time and seemed to be spending all day in the Laundry... It seems I do… Read more

lots of smaller loads and this machine is an overkill for my everyday washing.

I have had this machine for 3months now.

I have always like top loader machines for washing, towels sheets after my F&P died I was looking for a larger machine to do heavy work and to take Kingsize Wool Quilts.... So far I estimate that after washing 4 sets of wool underlays and Kingsize Quilts I have saved over $400 on dry-cleaning.... and this is why I bought this machine after a dry-cleaning disaster on our Quilts. This machine is large...

My top laoder also has to deal with us being farmers. Our clothes always have either Mud or Sand even manure sometimes through them.

This machine is handling the cleaning of these clothes with easy... (Mens 2 x Jeans, 2x shirts 2 jumpers plus underwear lint wool socks )is my normal load. I am not having lint issues as other have suggested, I always manually set the water level to ensure it higher than clothes, I am not afraid to wash with warm water either on strong wash...

I find smart wash with 2 rinses on water plus is fine. I use this for my towels & sheets as well. In old machine I had to do two loads to get both the ensuite and family bathroom towels done. Now it is one wash. They are fluffy unlike the stiff front loaders washed towels.

I have horrible bath matts which I hate as they have always left lint in both this machine and also old one... the old one I had to pull to pieces to get the lint out, this one I simply wiped the lint out the bowl with a cloth and the next load was fine. Much easier.

My delight came with this machine when my daughter came home from boarding school with 2 weeks worth of clothes and I need clothes all done quickly.. I was able to pile this machine and get through it quickly. I did not think it was tough on her clothes and they where clean when they came out.

If you pile clothes as the manual reads it they don't tangle.

I have a small front loader which does our delicate clothes... so I have not used this machine for that purpose.

This machine as been used daily if not twice daily since I got it...

I think lots of things determine a good wash and washing machine...

* Washing powder selection (I use omo and also Biozet)... I believe it unrealistic to expect these machines to get deep stains out with out first soaking and yes I will soak clothes with sard for half an hour if it a built up stain... I am however surprised at how clean some of our old clothes and rags are looking.

* You do need to sort clothes into lint givers and collector as it will cause problems no matter the machine

* Water... I believe you need quality water (Ours is rain) and excellent rinse cycles this machine does rinse well above two rinses. I like lots of water in machines as it water that helps wash and also to get good rinse. I do question how much I am using per rinses cycle and with water plus on. manual only said per main wash.

* This is a new way of washing and I think it does do a good job. Time is waisted watching it different modes through clear lid.

* I was annoyed as this machines not as quick as old machine, but I also must remember I am doing less loads. So it working out the same in reality.

* If you are short like I am (5ft)... you may run into problems getting the last sock out the machine as it is a high machine. I have always had a step in laundry so for the odd load it happens with it doesn't bother me.

I was afraid of buying a machine without an agitator and was warned not to... I had not issue, actually think it gentler on clothes.

It has taken me this long to get use to what cycles that I like to use. I have had disasters with liquid washing powders sudding to much. Trying to guess the water levels etc. I hated it for the first two weeks until I got use of machine.

I bought this machine as a work horse and I am hoping it will give us a good run.

Love it! – UPDATE - Almost one year later and I still LOVE IT! 16/8/15 After MUCH research and stress we are VERY HAPPY with our LG purchase! Its GREAT. Fits all the large queen / king size doonas in and gives them a good clean! I haven't had any trouble with "unbalances" when the machine is full with towels or doonas. Not very noisy. It doesn't have a… Read more

lint filter that you have to empty - the lint just gets flushed out with the water.

Nothing bad to say really .... Love it!

Best Machine Ever Purchased – This LG 10kg Smart Drum Washing Machine has been excellent and wonderful with no issues. The machine is 7 years old. Love the huge capacity, quiet, Slam proof diamond glass lid, 12 washing programs, water heater, 6 motion technology, inverter direct drive motor, jet spray rinse, delay start, the huge array of customisable washing options, hidden… Read more ·  1

lint filter, water plus. At first, I enjoyed the special melody when you turn on the machine and when the cycle finishes but now I wish there was a way of turning it off. The cons of this are that the clothes do sometimes come out tangled if you select the STRONG option, but I think even if you don't select a washing power the clothes will still come out tangled.

Not the best – The clothes come our clean however it tangles EVERYTHING which does not bold well for the washing machine. Have resorted to putting most of the clothes in washing bags to try and preserve the life of my clothes . It is a large washing machine for its time however there are newer washing machines out there now.  Show details

Disaster – Our machine had broken down - with washing inside and unable to open. The service centre (Philippines) most unhelpful - had to wait 46 hours for a response, although machine under warranty. The tried to have machine repaired by a company 700 km away, although another service centre only 5km away! The powerboard was replaced after a wait of 3… Read more

weeks only to find the motor also needed replacing, so still no machine. Very very poor service. Pathetic

LG TOP LOADER WT-R10806 - Needs to be put in a paddock and blown to pieces! – If I could give this disaster of a washing machine a minus 5 star review, I would! I detest it with a passion. It destroys brand new towels, reducing them to frayed rags. My tea towels literally have holes ripped throughout them. Business shirts - forget it - you can be guaranteed that the tangling will result in ripped seams, and frayed… Read more

pockets. It literally destroyed the crotch out of a pair of men's heavy duty canvas work pants within 4 washes. If I could set fire to this piece of garbage, without hurting myself of my home, I would! This machine can't even clean a few oils stains from fabrics, and constantly covers everything with a layer of fuzzy lint - regardless of how much water you use. The Air Dry button has never worked from the beginning. The stupid Mobile App is just a gimmick that even the LG operator said never works. The Mayner & Cochrane guys took it for a month and couldn't do jack with it. Choice magazine should be retired, as they gave it 5 stars, and convinced me it was the Second Coming! I weep when I remember my beautiful Fisher & Paykel 15yo Activesmart, which could take a Versace silk blouse and return it to you as if it was carefully glided through spring water by hand. This freak of manufacturing, aka The Destroyer, and it's 51 mins to do a 3 min wash, needs to be recalled and people should get their money back. I detest it, I loathe to walk into the laundry each day, and I wish I had bought anything other than this hulk of garbage that poses for a washing machine!

Worst machine ever owned – Destroys clothes and tangles everything into one big ball of clothes, fluff seems to come from nowhere, arms & legs stretch and tear at seams, can't do a delicate wash at all. Extremely disappointed in this purchase and can't even give this machine away for free. Nothing but trouble and tears of frustration come wash days :(

Worst most expensive machine I have purchased – I selected what I thought was the best machine on the market only to be totally disappointed. It tangles everything, takes 5 minutes to sort out the clothes as they are so tangled together. Then there is the washing it seems to somehow put fluff all over my clothes this has not happened with other machines I have owned. The electronics and… Read more

features are great just does not give me satisfaction when all my clothes are getting totally wrecked and tangled.

OK but would not buy again – It's big, quiet and fast and tells you how long to go. However the 2 main issues are the lint all over sports/ polyester type clothes in particular and the tangling of sheets, long sleeves etc. Had it for nearly a year now. It does get dirt out well. I reluctantly moved from front loader as it was so loud and rocked all over the place, but I would take that over this top loader.

Not Happy Jan!!! – Worst machine I have ever had by far. Bought it because of the size and no agitator thinking I can fit more in the barrel, well that was a mistake as the sheets just get knotted up and come out dirtier than when they went in because the lint filter (or lack of one) does not work. Don't get me started on washing blacks. They are worse and I end up… Read more

having to re-wash them in a bucket of water to remove the lint stains from the clothes. I use liquid washing powder thinking this was the problem but no it is the very badly designed WT-R10686 that LG call a washing machine.

Computer smart isn't very smart – I am not overly happy with this machine. I bought it for its capacity and its ability to heat the water. However the cycle it heats on is so ridiculous as to be useless, if you want it to be useful you have to manually turn it off and on and fiddle with switches. Whatever recognises weight for the water levels is useless in practical terms, put… Read more

in a full load of polar fleece and watch level 1 come up (duh) or a few items that have been soaked in bleach before hand and are wet (heavy). I find I always have to fiddle with the water levels and generally add one to the level or stuff comes out soap stained. The lint complaints are also valid. I frequently have to re rinse items that have grime/lint marks. It is obvious a man designed this machine. If you have a cycle with a hot wash that means the rinses are all hot too - since when do you need hot rinses? So again I have to fiddle with water temperatures to save energy by cold rinsing because its been designed to rinse with the same temp as the wash. My next machine will be the ultra simple, so I can set wash and rinse temp water level etc. This machine in trying to be intelligent is exceptionally stupid! There are umpteen cycles but none make sense to me.

Have to throw it out. Kills cloths – I agree the worst washing machine I have ever had. This is my 3rd LG and the last. Kills cloths and they come out dirtier than when the cloths went in. The day I bought it tried to deal with LG, no response or from the Good Guys in Melbourne Bayswater

LINT – By far the WORST washing machine I have ever used, clothes come out looking dirtier than when they go in, the apparently automatic lint filter is crap, as a result I have to dry clothes in a dryer to remove the lint..LG customer care centre is hopeless... We have been trying to get something done since August without any help from them at all, LG… Read more

advices us to use more water but the machine has a automatic water level system! Also turn all clothes inside out ( didn't work) use dishwashing tabs to clean machine ( didn't work) do a tub clean after ever wash ( didn't work and costing us time and money)

Are there not consumer law regarding this kind of stuff in Australia?

This is not fair at all, I just want a machine that cleans my clothes is that really too much to ask?

I hope LG reviews this post...

Worst washing machine ever – We bought this machine over a year ago. I hate it with a passion. Choice recommended it at the time as the best machine out there. It has no agitator and therefore does not clean clothes properly. I have had to start putting washing up detergent on oil stains because they do not come out with this machine. I know now washing machines NEED… Read more

agitators. The machine also has no lint filter so you can end up with lint on your clothes. BUT the worst part is that the "quick wash" is over one hour!!!! and it only lets you fill the machine at either level 1 or 2 (low). It needs to have a quick wash where you can fill it right up to the top. A high load at 4 or 5 takes over 2.5 hours and often I'm waiting for 3 hours!! Unheard of with any of my previous machines. And in those 3 hours, it is 19 mins of actual washing and the rest is rinsing - insane! If anyone knows how to shorten the entire wash to 30-45 mins please let me know. My LG machine is inefficient, takes a lot of water, doesn't clean clothes properly and takes far, far too long to do a wash. Washing needs to be 30-45 mins tops. I will never buy LG again - first and last time.

Lint – Most of my electrical goods are LG. But this auto lint remover doesn't exist crap of a washing machine. They should have a recall and fix the problem. But no one cares. Last LG product I will ever buy. If it is supposed to remove lint why can't you just take it back. It is because ceo's get their big wages and don't care about anyone else.

Love this big machine – I bought this machine in Feb 2015 after looking around for a big machine. I wanted a machine that would easily take 2 king size sheets without overcrowding the machine so they would wash properly. My previous machine was an Electrolux Eco Intuitive 8KG with central agitator and although it lasted 10 years and was very good, it could only clean… Read more

one sheet at a time. The LG easily takes both sheets and asks for more. This machine has cut the amount of loads I need to do as it holds so much thus saving a small fortune on laundry liquids. It's quiet, washes well, easy to use and has plenty of options if you don't like what the machine thinks it should do. I've noticed a lot of comments about lint. Yes, this machine doesn't get rid of all the lint, neither did my previous machine. What I've found with both machines is that they are "water saving" models. With their automatic water setting, they put very little water into the bowl (just enough to cover the clothes). These days I always manually adjust the water level higher. This will suspend the lint in the water properly and pump it out as what is suppose to happen. Low water levels allow the lint to get trapped on the washing. I don't believe the lint problem is a fault with the machine, its a fault with all water saving models. Other than that, I have no complaints about this machine. Its size and capacity is brilliant, It even looks fabulous, I love the little jingle it plays when the wash is finished. As I have had no problems at all with the machine and I think it works brilliantly, I would recommend the machine. I've taken off one star for the lint problem but it's easily overcome with some extra water in the wash cycle.

Agitated – I have worked for Electrolux and I Know products. This machine creates extra work and agitation. No lint filter, No AGITATOR that creates agitation from my wife that gets me agitated that clothes, towels bed linen does not get washed properly. I called LG ( LIFE NOT GOOD 4 HUSBAND) or LNG4H, that this machine is crap. They told me that we need… Read more

to use liquid instead of powder. Tried it, same, same. Called back and they tried to dismiss all faults with this machine.

No support, no interest, no service from LG.

My advice, LG needs to install an agitator to pull washing into the bowl to wash correctly so it does not agitate my wife sonit does not create agitation for the husband.

Get your agitator together LG AND CUSTOMER SERVICE.

Yours truthfully

Agitated

Craig Pirozek of Western Australia

No lint filter - what were they thinking? – Spend hours getting lint off clothes. High priced washer. LG why not put a filter on this instead of your bogus auto lint filtering system that's just a marketing fraud? Stick to DVD players. This could have been a great washer but you left off the most important feature. Dumb

old twin tubs washed better! – We bought this machine in september. On the first clothes wash we were so disappointed. The clothes which were dirty seemed wet but equally dirty. Lint, hair , dirt all stays on clothes. the old westinghouse that wouldnt spin anymore cleaned better. we contacted lg that told us to do a clean out...6 months later they tell us the same. we never… Read more

have clean clothes now...if a toaster doesnt toast it is refunded.

if a washer doesnt wash its faulty. LG WASHING MACHINES ARE FAULTY.

we are taking this further or posting it evety place we can!!!

As weve already advised people...dont buy lg....

btw...who tested this machine??? :(

Disgusting very very bad machine rip s and shredded clothing and towels Lg would not refund or repla – I would strongly never recommend any LG products to anyone, their customer service is very disgusting and slack. I brought a brand new $1300 top loader washing machine which ripped up and shredded my towels and clothes, Lg would not refund as they say it s not a recall item Lg would not call me to discuss as promised. Never again would I ever purchase from this low stealing company Such a disgrace hide your heads in shame!!

very very angry!!! – Cant believe u dont find out until you receive the machine that u can NOTTTT wash matress protectors because they are waterproof! !!!!!!!!! I have 4 kids hence the need for 10k machine I am so disappointed that i wish i could dump it out on the street Try handwashing 4 double size matress protectors I was stupid enough to also buy… Read more

the LG condenser drier that takes 2 hrs minimum to dry average load

My old fisher paykal would do in 40 min

Very angry and NEVERZ GOING LG AGAIN

"A Fantastic Washing Machine" – After much research, reading great comments, reviews and watching videos I decided on the LG 10kg top loader to replace our old 9kg Simpson. I ended up getting a great deal on the top of the range WT-R10856 which comes in the stainless steel body. This machine is an absolute gem. High efficiency, huge capacity, it still washes small loads no… Read more

worries but you can put so much in it and save on doing less wash loads. I throw dirty work clothes in and everything comes out really clean and fresh. Easily washes a king size doona. It runs very quiet and does a fantastic job of washing the clothes and I've had no problem with any lint left on any clothes. I love all the great features on it and it is so simple to use, leave it on auto or easily adjust your wash cycles. I love the soft closing glass lid and the timer which tells how long to go until finish. I'm so happy I bought this LG machine and I highly recommend it. I got the best price and service from Appliances Online

Clothes come out worse than they go in – Lint, scrud, crap, you name it.. Washed ok for about 6 weeks, never great though. Cannot wash whites. Darks are covered in lint. Complete waste of money. I have tried every single tub clean, vinegar rinse, clean lint filter every single time. Tomorrow i am going to buy another washing machine.. Anything but lg. Absolute rubbish. Most expensive washer i ever purchased and by far the worst. Save your clothes and money, buy a different brand.

Customer service - They have never heard of it – I purchased this machine before Christmas. I called between Christmas and New Years because 1) It doesn't clean, even on the longest and hottest settings 2) If I don't pause and reset it sets EVERY load at 4 (high) water level...even if empty. I have contacted the dealer, Appliances Online several times now. I finally contacted Fair Trading 2… Read more

days ago and sent Appliances Online a copy of my complaint. Lo and behold they finally contacted me yesterday with this:

"First of all our sincere apologies for the delay with service and communication.

Our service department logged a service call with LG on the 12th January and in turn LG logged a service request with Newcastle Custom Appliance Repair on the same day.

I've spoken with Newcastle Custom Appliance Repair this afternoon, and have been advised they require further information about the fault before they attend.

Again I'm so sorry Tamara, I would have thought they would have called you themselves for that information when the request was first received.

Their service manager has requested I contact you to get further details on how the machine is not washing the clothes properly so he can get an idea of what the problem might be.

So could please provide more detail, or even pics, if you feel that could better illustrate your concerns, and I'll follow this through to get a resolution for you asap."

Apparently LG themselves and/or the repair shop are incapable of picking up a phone to contact me.

LG Customer Service is Non-Existent – Bought this machine 30 days ago and it is needing a service. The lid locking mechanism is faulty so need to have the machine repaired. The Smart Diagnosis system is next to useless. The line between here and the Philippines, where the call centre is located, must not be the best. As LG state in their manual, it may not work. Don't waste your… Read more

money on this feature.

The earliest the service representative can book a service was 5 days. Couldn't believe it, 5 days to wait for a service on a machine. Sent messages to LG with no response from them to find out why this is the case. They don't care this is about profit not about quality.

Bought this machine in the hope it will last a long time (5 or more years) but jeepers a fault in a month, never had that happen before.

Would not recommend this machine to anyone or purchase any further LG products.

Disappointing results for a lovely looking washer – I do love how HUGE this washer is (at last) but it is disappointing in a number of aspects. Firstly and most importantly no lint collector. Now other reviewers made nasty comments about the "pet hair people" but those reviewers were correct. We don't have pets but human hair (daughters), fluff from tracky pants, grass clippings from footysocks… Read more

(sons), etc just goes around and around the machine wash after wash. God forbid you accidently get a tissue - always a nightmare but at least with a lint collector about half the tissue is in there - now the whole thing is still in the wash. Also without a central agitator the clothes can get very very tangled, esp long sleeves on business shirts. In fact on one wash a sheet was so tangled it actually ripped a hole in it! Finally ground in dirt is not always washed out properly - this is a problem with all water saver type washing machines- frankly our old washers from 25 years ago did a better job in half the time. All up you have to wonder who exactly these big machines are made for - so if you don't have kids with ground in dirt in sports clothes, no thick fleece clothes, no heavily soiled work clothes, no hair, grass, sand, etc in your wash then this is the machine for you - but goodness knows why you would want a 10kg heavy duty washer for your nylons and silks without dirt on them!! When will a washing machine manufacturer finally realise that buyers of big machines have very specific (heavy duty) needs so making a 10kg machine with the same features as the 6kg machine is a waste of time for everyone.

Is it wrong to be this in love with a machine? – I brought this machine just over 11 months ago and it hasn't missed a beat! I can wash my Super King sized doona with no worries at all. The clothes come out clean (front loader clean) and rinsed well. It has basically every option you could ever wish for (up to 5 rinses). Love the glass lid. Honestly, cant say enough good things about this… Read more

machine! I love everything about this machine!! If you use the very high spin cycle it can leave clothes a little crumpled this is easily fixed by using a lower spin speed - I think this would be a problem with any machine.

Heater - two options only! "dissapointing" – I have had this machine for several months and its excellent - apart from "the heater" ! The heating option only works on two programs - Sanitary 60c & Stain care 40c - also it is restricted on these options to water level 2 maximum! This is very disappointing for me as I have solar electricity, so when I use hot wash (usually) the washer… Read more

drains all my hot water from the electric tank which charges at night on tariff 33. When I spoke with LG before purchasing this machine I was told it heated on six wash programs and there were no water level restrictions, I have since e mail LG but have had no reply. So - my warning to those with a large family is that this heater facility is very limited, actually it's such a shame for what otherwise is a fantastic machine - why have they restricted this facility?

LG - I would welcome your reply / opinion as to why you have restricted the heater function and water level function and spoil what is otherwise a fantastic machine. Cleans excellent - water options ( Heater- dissapointed) Heater works on only two programms, also water level with this heater option is restricted too!

Best Washing machine I've ever owned – Wow what a great machine, it does everything you would expect from a quality washing machine. I'm so glad i went for the clear lid model as you can really see how it washes the clothes with the different washing methods and techniques. I've even caught my partner and kids standing there in the laundry in awe at what it does. You can actually see… Read more

how it washes in only a small amount of water, how it turns each piece of clothing over and under so no piece misses out on a proper clean.

Its amazing to see how it even spins with the water still in the bowl and then alternating directions. It has loads of washing cycles to choose from including one for bulky bedding, and i love the sanitary option which is used with the built in heater, great to use for when kids are sick.

What is also great about this machine is it's so quiet! Compared to previous washers i've had. I've even put a load of washing on right before going to bed and not been disturbed during the 1.5 hour washing cycle, including spin.

The 10kg drum is massive, we looked at 10kg front loaders and there is no comparison. If you are after size, efficiency and reliability you cant go past this model.

Sure its not the cheapest on the market, but seriously if you can afford the bit extra go for this make and model.

You get what you pay for, and for a top loader this one wins hands down! Hard to fault. It's quiet, efficient, reliable, well made great technology and I love the soft closing lid.