Water level is not enough to wash clothes properly. We also have to do a separate Ultra Spin when the cycle has finished because if we don't we can still wring water out of the clothes with our hands. The settings will not allow us to do an Ultra Spin within the cycle we choose. For example, we select Cold Wash, Quick Wash and try to select Ultra Spin but it does not accept it, and only allows us to do a High Spin which is why we then have to do an Ultra Spin after the washing cycle has finished. Many people have looked at the manual to see if we are doing something wrong, but we are not. Its just has a mind of its own.

Purchased this machine after our Beko front loader died (i do not recommend that brand at all).
We wanted a top loader with no agitator and this has good water and power ratings plus it was on sale.
I have only done a few loads in it so far and nothing really large.
The drum is massive and would be hard for a shorter person to get clothes from the bottom of it, i am 5'7.
The machine is quite noisy i think but as it is downstairs this isn't a major issue for us.
It seems to give a good clean and i am loving it so far. I did read people had ...

Does this model have a lint filter can’t find one anywhere in the bowl the machine works great but can’t understand how to clean the lint filter and why does my softener and detergent dispenser fill up with water after a wash

The good news is the drum is the same size as the 14kg model meaning you can fit a heap in a single load. Bad news is the water levels (and in particular the fuzzy logic water level sensing) are ridiculous. I manually set the water level every wash as the fuzzy logic hopelessly underestimates the required water. But even when manually selecting the levels they make no sense. Level 7 of 10 is closer to 85% of the height of the bowl and at the other end anything under level 4 is unusable...heres a photo of the amount of water on level 3 which doesn't even cover the agitator...level 1 is barely enough for a teabag!

Once I understood the settings and got use to - I am very happy with this product. All wash cycles I have used so far from blankets to delicates am more than happy with these results. I have already recommended this washing machine to others as I believe this to be an up to date with technology!
Regards Tina P

Have been promised twice someone would call us and come and help . Still had no call and machine has now failed , have been told twice we would be called , still waiting after 1 month

we have a wtg1032f 10kg the problems with this machine is listed below
quick wash cycle 35 minutes the spin cycle leaves clothes to wet so you have to select ultra spin after and that takes another 25 minutes all the cycles on these machines are approx 1 hour except for quick wash how can this machine get an energy rating at all also when it signals it requires a tub clean its cycle takes 9 hours i cannot believe how they get away with this, our old machine f&p most cycles were 35 to 40 minutes wish we had replaced it with the same

I bought this machine about 6 months ago from Good Guys and it is the worst machine I have ever had. It doesn't wash the clothes properly, the water saver function keeps the water level way under the clothes so they wash in a minimum amount of water, they do not come out clean. The spin cycle rocks the entire house and sounds like a jumbo jet is landing in my lounge room which is up the other end of the house to the laundry. Good Guys were unsympathetic when I complained and only offered to get a technician to look at it - at my cost. They also advised that direct drive machines are always noisy, would have been good to have been advised of this when I was purchasing the machine. Steer clear of this one.

For a family of 7 this machine is perfect. The only downside is if you are 157cm or shorter you’ll need a stool to reach the bottom to grab socks and undies. Also a full load will have to be split into 2 loads to fit in the dryer. But overall love it.

Please Note, This was not my first choice of machine, it was an emergency purchase immediately before Easter and during the Covid-19 Crisis.

I like the large capacity bowl and when I am able to get it to work it does a good job of my laundry. The tempered glass lid is an interesting feature. This machine seems to be well built and the noise level is very acceptable.
The owners manual is is almost useless, too much generic information and commonsense safety advice.

Having read the owners manual more than once it appears that there is NO fully...

I purchased this washer to replace my 10 kg Fisher and paykel Unlike my old one it doesnt have an agitator and I can fit so many more clothes in there than I did previously , I love it had so many wash options is quite and efficient

I bought it over 1 month ago. I have since exchanged it for a Simpson 1043. Thank you The Good guys. The machine does not fill up with water to do a Proper rinse but instead just sprays the clothes. The water level after the wash is so low you almost cannot see any water, as it is all under the clothes. I had an LG 8kg which was 7 yrs old then died when we moved house (electronics went crazy) - it was marvellous, hence I happily bought this one. sad. I love the see through lid, but is useless if clothes don't wash properly or is still soaked in...