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Heath Brown
Heath Brown108 posts
 

Lucky Chan Chinese restaurant not so Lucky at Crown Casino – Had dinner to celebrate my wife’s 60th. Food was above average Chinese so cannot fault the dishes. Ordered a total of 4 beers. Bill for two came to $207 + $27 service, that’s fine but unlike Vancouver you get to select 15/20/25% gratuities here we were not advised. Anyway I paid then I suddenly realised the bill included 6 beers in total. When I told them about this and my wife doesn’t drink that much the chap was quick to not offer a reversal on my cc but simply gave me $24 in cash and said we are very busy. Well we were the first customers in at opening time so it wasn’t ‘very busy’. Won’t be coming back during our stay in Melbourne so lost custom with me. Chinese restaurant in a casino my advice to other punters scrutinise your bill as we did can’t feel but we had been played by the house.

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