24 years and still going
I bought a Macnaught Retractor Water Hose Reel in November 1988 for my home. It was still fully operational when I sold the home in 2013. ie 24 years later. It was placed outside in the sun facing North East all that time. The colour had faded but the plastic case still strong and the mechanism still perfect. Never had to service it.
In my near-new home after that there were already 2 well known but cheaper (about 25% less based on todays prices) brand reels installed by the Builder. These lasted 4 years and had to throw both away.
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- Incentivised Review No
Way Beyond the Call of Service
In March 2018 I purchased on line, 3 Retracta Green auto rewind hose reels manufactured by Australian company namely, Macnaught Industries Pty Ltd of Turrella New South Wales.
One of the reels sustained a small leak where the hose is connected to the body of the reel which drove my wife mad and as a result told to fix it. I misread the detailed instructions and as a result unwound the tension retraction mechanism. I made contact with the Macnaught company to establish whether they had a qualified tradesperson to help me out of this self inflict...
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