Mahindra Australia

⭐️ 1/5 — If I could give -5 stars, I would Buying a Mahindra Car has been one of my worst decisions. I’m honestly regretting it. The customer service is extremely poor — no matter what issue you raise, even Head Office offers no real help. They just keep sending emails back and forth for their records, without actually resolving anything. … Read more

Mahindra India really needs to understand the standards required when operating overseas and properly train their staff. The level of service here is far below what any customer should expect.

I would strongly advise others to think twice before choosing this brand.

Safety issue – XUV700 wiper failure in heavy rain My brand-new XUV700’s front wiper failed in the middle of heavy rain, putting my family and me in serious danger. The vehicle is barely a month old and was serviced just last week. While driving to a family event in the evening, the wiper suddenly stopped working, forcing me to halt the car in… Read more

the middle of heavy traffic with almost zero visibility – a situation that could have easily resulted in a serious accident.

Restarting the car restored the wiper briefly, but it failed repeatedly throughout the journey and has now stopped functioning completely.

This is a critical safety hazard, and I am extremely concerned about the reliability of the vehicle’s safety systems.

The service team has given a 2+ weeks window to fix the issues.

Worst after sales and warranty service anywhere. Hostile and awful – Bought this tractor and wish we hadn't. Hindsight, searching the web, Mahindra tractors have so many complaints and problems, we should have done more research. We had a warranty issue that Mahindra will not honour, blaming us for poor care of the tractor. It has had every service, and been lovingly looked after by my husband who has a disability… Read more

which doesn't allow him a lot of physical work, so this tractor has been his baby and loved and greased and had everything done we knew how to do. The retailer told us absolutely nothing even though, as inexperienced tractor owners, we begged for any sort of instructions or training - even delivery was the tractor and disconnected slasher dumped on the road (they didn't even come onto our little property in spite of easy access) and drove away. We didn't even know how to connect the slasher to move it from the road! The man that came out for the after delivery 'checkup' told us that he didn't know tractors at all - he "does lawnmowers" and husband, who had only had what knowledge a friendly neighbour gave him, had to even show the man how to move the bucket up and down! Every time we interacted with the dealer, we asked if it was being looked after correctly and what else needed doing, just in case. No information was offered other than the manual, which said things like "Check engine bolts" - where are they , what are they and how to access - nothing. The tractor had a bucket - the manual didn't even mention a bucket or if anything was needed doing with it, so we just greased everything we could and tightened everything we could see. Warranty issue involved some loose bolts - which after 280hours and all services, seem to have fallen out. We didn't even know the bolts should have been there. Imagine driving a car and having bits fall out of the engine after 250 hours? Would they blame you for that? Several very experienced diesel mechanics have now assessed this and all agree it should have been a warranty claim, and should not have happened in the first place. Badly put together with cheap parts. If thinking of buying one, do your research, because once you have seen all the complaints and issues, if you have any sense you would avoid. Even a cheap Chinese one would have been better. Funny enough, you can't even do a Google review on Mahindra tractors in Australia - there is virtually nowhere available to warn other people, except here. But check out the U.S. - its just as bad there but people have more places where they can warn others.

Tractor just ok but support non existent – I bought a Mahindra 3316 tractor and a number of attachments 5 years ago. The tractor has performed ok but the after sales support is non existent. The dealer I purchased it from went into administration 6 months after purchase and Mahindra provide very little help for small issues. In recent times I have needed support for parts for the tractor… Read more

implements and Mahindra Ag Australia were useless. They were unwilling to assist. Would not recommend Mahindra in Australia because there is no support.