Makita 18V Brushless Cordless Line Trimmer DUR193

Once again Makita you fail to test your garden care products with actual real live people. At least 50% of us are women. I would suggest next time you design any lighter weight garden care items, you get a range of people to test the item. Women generally do not have either a wide handspan nor do they have a vicelike grip. The cord reel is so… Read more

difficult to remove that I have to resort to either finding someone with better grip or some kind of prising tool. Why am I removing the cord reel every 2 minutes? Why is the factory wound reel so tight it will not bump release? Do you actually test anything? Are you short of testers?. The cord doesn’t last long enough for me to do a 10 m run of the pavement edge, it breaks just inside the cartridge which involves 10 minutes of trying to release the squeeze mechanism. Surely you could do better by getting a range of people including women to test the prototypes then you wouldn’t be getting one star reviews. I hate it!