Makita Brushless Line Trimmer Kit DUR192LST

Can't trust Makita line trimmers – Mine was subject to recall and Makita are disgraceful the way they deal with recalls. I’ll never buy a Makita product again because of the way they dealt with my situation. I bought a Makita line trimmer from Bunnings. I used it a handful of times, 5 at most, until I realised it was defective a couple of years later and found there was a recall… Read more

notice on it.

I took it back to Bunnings to have it ‘repaired’ by a Makita authorised repairer.

After I got it back, I spent months trying to get it working without any success, then just started borrowing line trimmers from friends and family.

I tried to get it going again this year and took it to a Makita service centre at Keilor Park in October and they said an angle grinder had been taken to it and that's why it’s not working. I dealt with a donkey who was the service manager who just had a good laugh at my predicament and suggested I did the damage – brilliant customer service! Yeah, so every tool I have that doesn’t work, I unscrew the casing and go to work on it! Don’t have an angle grinder also by the way. What a drongo!

While Makita think it’s a joke and have no concept of customer service, $200 is a lot to families who have little to no additional income to spend these things.

My advice is to avoid Makita like the plague.

Great tool for casual work – The whipper is great for casual snipping of short grass, struggles with high grass but that is also with standard cord. Coming from a budget shipper, this one is a godsend. Battery (5Ah) lasts more than 30 minutes at high power, which is sufficient for my yard. Cord feeder works really well and that is the most important thing for me. No constant… Read more

downtime due to having to rerun the cord. Overall, very happy and would recommend, especially if you already use Makita battery tools.