??!
1 photo
Manly Fast Ferry

Manly Fast Ferry

1.4 from 17 reviews · View Statistics

Reviews

1.4

17 reviews
  • Value for Money
    1.6 (5)
  • Transparency
    1.0 (1)
  • Booked Through
  • Entertainment
    1.0 (1)
  • Rooms
    1.0 (1)
  • Food
    1.0 (1)
  • Staff
    1.0 (1)
Previous
Next
FerrySeaman

FerrySeamanSydney, NSW

The staff at Circular Quay panic at every busy queue, they’re not rude or anything... they’re just not trained.

published

Just poorly trained staff that cause delays, mainly because of their payment system infrastructure which can’t really handle a fast process, it’s hard to read and misses payments all the time

Get a better payment system

Value for Money
Transparency
Incentivised ReviewNo
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
See all answers
Jeremy S.

Jeremy S.

  • 2 reviews
  • 1 like

Worse quality and higher price

published

The staff were clearly striking for a reason. Fewer services, usually late and at an increased price. Often less clean too. Shows why competition can be good in a market like this!

Value for Money
Incentivised ReviewNo

Doesn’t run to same time as schedule

published

Went for last ferry which according to tripview is at 9:25pm on a Monday. Got there as it pulled in at 9:20 to be told that was the last one and there was no trip back. Thanks for leaving me high and dry! Please update your schedules. Photo of tripview showing it not following that schedule because i’m petty and annoyed!

Value for Money
Incentivised ReviewNo
Cruises

Find out how Manly Fast Ferry compares to other Cruises

Know better, choose better.

Compare all

One of the worst company to deal with - Manly Fast Ferry

published
Value for Money
Incentivised ReviewNo
Travelling PartyAdults and Teens

Monopoly

published

Once again a clear demonstration that a monopoly does not work. 4 or 5 of us not let on because of no reason other than the ladies call. To make it worse she lied saying the boat was full when clearly it was half empty. Rest assured I will be vociferous when the tender is out again. Since the monopoly customer service has disappeared.

Value for Money
Incentivised ReviewNo
Travelling PartyAdults
Anthea

Anthea

  • 2 reviews
  • 4 likes

Aircon often not working

published

I do this commute daily and cannot believe the amount of times the aircon wasn't working in summer time. Not acceptable in this heat packed with passengers. Are the ferries not serviced, cost saving, what?

Worst experience

published

So Awful! But what choice do you have. Very Disappointing, rude staff and zero customer service. Bring back the old fast ferry service. These guys ruin the vibe of manly.

Terrible company & ferry service

published
Jason

JasonMelbourne

Bad experience and delayed an hour to pickup the customer today.

published

First time take ferry and very bad experience with fast ferry. They have delayed an hour to pick us up from tagonra zoo and no apologizes. Very bad experience. We have more than 140 customers have to stay and wait for next ferry coming. I won’t suggest this ferry at all. Jason

Cruises

Find out how Manly Fast Ferry compares to other Cruises

Know better, choose better.

Compare all
Davo

DavoSydney

  • 9 reviews
  • 7 likes

New crew on board treat regulars like trash

published

I've been travelling on this service for several years all of a sudden you can't top up your card on board but have to queue up on the wharf so I complained and now I can't buy a beer on board ! Good one manly FF certainly not going to be recommending you to my interstate or overseas friends

s sydney

s sydneysydney

  • 22 reviews
  • 9 likes

Fast but no longer efficient

published
AMD

AMDSydney

  • 2 reviews
  • 1 like

Don't bother

published

Ever since the competition was eliminated the service has been terrible, staff rude and commute to work uncertain. The morning and afternoon peak commutes are overcrowded and it is often a case of having to wait one or two ferry's to get on. Ticket prices have also risen from what the promised in their tender. NOT WORTH IT.

I wish we still had Sydney fast ferries

published

Every morning peak hour they close off gates 10 mins prior due to overcrowding. It is overrated calling it a fast ferry, why bother when the 'slow ferry' takes the same time when consider standing on wharf waiting, miss Sydney Fast Ferry.

Fast ferry always full

published

Hi Manly fast ferry!
Ever since the change to the opal card system, the fast ferries have been packed. Especially around 8am. One needs to get to the ferry 10 min before, which makes the commute at least equal to the slow ferry. Its really inconvenient and frustrating not knowing whether you'll get on the trip. Are you looking into a long term solution for this?

Sean R

Sean RSydney, NSW

  • 2 reviews
  • 1 like

Lack of care consideration for passengers

published

6.30pm 24/8/2016 ferry from circular quay to Manly was in such a hurry to unload and load people. Passengers were loading on before passengers from the existing trip could get off blocking the entrances. I am stuck on the boat going back to circular quay and back again. I hate this. The waves and darkness is making me sick.

Cruises

Find out how Manly Fast Ferry compares to other Cruises

Know better, choose better.

Compare all

Drop in service

published

Sorry guys I agree with the first review. Since you have taken over your service standards have dropped. The additional ferries are not built for winter in Sydney. You pile passengers on , but if down stairs is full we have to go upstairs where on some ferries the cover from wind and cold is non existent . Please improve.

JasonB

JasonBAU

  • 4 reviews

They treat people like animals

published

Questions & Answers

Delwyn M.

Delwyn M.asked

I got charged twice with My fast ferry on my opal card travelling manly to circular key. Why did not see a tap off?

No answers

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.