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Manly Fast Ferry

Manly Fast Ferry

1.5 from 20 reviews · View Statistics
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Reviews

1.5
20 reviews
  • Value for Money
    1.7 (7)
  • Transparency
    2.0 (3)
  • Trip Length1 days
  • Booked Through
  • Entertainment
    1.0 (2)
  • Rooms
    1.0 (2)
  • Food
    1.0 (2)
  • Staff
    1.7 (3)
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Reviewer Photos & Videos

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Frank L.
Frank L.Victoria
  • 3 reviews
  • Verified

Dishonest service provider

published
  • Value for Money
  • Transparency
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This service is shocking. Run by morons. Fifth time they have cancelled a service. No wonder they are going broke.

published

Hopeless. Never plan around this service, it is very unreliable. This is the fifth time they have cancelled a service and I don’t even use it that much! Think twice!

  • Incentivised Review No
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Ruth
RuthSydney, NSW

Fast and efficient

published

I understand and agree with some of the negative comments, however for the times I catch it, it is worth the extra money for its speedy and efficient arrival. I do wish it was at a more affordable rate.

  • Value for Money
  • Transparency
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FerrySeaman
FerrySeamanSydney, NSW

The staff at Circular Quay panic at every busy queue, they’re not rude or anything... they’re just not trained.

published

Just poorly trained staff that cause delays, mainly because of their payment system infrastructure which can’t really handle a fast process, it’s hard to read and misses payments all the time

Get a better payment system

  • Value for Money
  • Transparency
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Jeremy S.
Jeremy S.
  • 2 reviews
  • 1 like

Worse quality and higher price

published

The staff were clearly striking for a reason. Fewer services, usually late and at an increased price. Often less clean too. Shows why competition can be good in a market like this!

  • Value for Money
  • Incentivised Review No
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Doesn’t run to same time as schedule

published

Went for last ferry which according to tripview is at 9:25pm on a Monday. Got there as it pulled in at 9:20 to be told that was the last one and there was no trip back. Thanks for leaving me high and dry! Please update your schedules. Photo of tripview showing it not following that schedule because i’m petty and annoyed!

  • Thumbnail
  • Value for Money
  • Incentivised Review No
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Padmakar
Padmakar
  • 3 reviews

One of the worst company to deal with - Manly Fast Ferry

published
  • Value for Money
  • Incentivised Review No
  • Travelling Party Adults and Teens
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Monopoly

published

Once again a clear demonstration that a monopoly does not work. 4 or 5 of us not let on because of no reason other than the ladies call. To make it worse she lied saying the boat was full when clearly it was half empty. Rest assured I will be vociferous when the tender is out again. Since the monopoly customer service has disappeared.

  • Value for Money
  • Incentivised Review No
  • Travelling Party Adults
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Anthea
Anthea
  • 2 reviews
  • 4 likes

Aircon often not working

published

I do this commute daily and cannot believe the amount of times the aircon wasn't working in summer time. Not acceptable in this heat packed with passengers. Are the ferries not serviced, cost saving, what?

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Worst experience

published

So Awful! But what choice do you have. Very Disappointing, rude staff and zero customer service. Bring back the old fast ferry service. These guys ruin the vibe of manly.

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Terrible company & ferry service

published
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Jason
JasonMelbourne

Bad experience and delayed an hour to pickup the customer today.

published

First time take ferry and very bad experience with fast ferry. They have delayed an hour to pick us up from tagonra zoo and no apologizes. Very bad experience. We have more than 140 customers have to stay and wait for next ferry coming. I won’t suggest this ferry at all. Jason

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Davo
DavoSydney
  • 9 reviews
  • 7 likes

New crew on board treat regulars like trash

published

I've been travelling on this service for several years all of a sudden you can't top up your card on board but have to queue up on the wharf so I complained and now I can't buy a beer on board ! Good one manly FF certainly not going to be recommending you to my interstate or overseas friends

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s sydney
s sydneysydney
  • 24 reviews
  • 10 likes

Fast but no longer efficient

published
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AMD
AMDSydney
  • 2 reviews
  • 1 like

Don't bother

published

Ever since the competition was eliminated the service has been terrible, staff rude and commute to work uncertain. The morning and afternoon peak commutes are overcrowded and it is often a case of having to wait one or two ferry's to get on. Ticket prices have also risen from what the promised in their tender. NOT WORTH IT.

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Questions & Answers

Delwyn M.
Delwyn M.asked

I got charged twice with My fast ferry on my opal card travelling manly to circular key. Why did not see a tap off?

No answers

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