Masport R5000 / R12000
Verified8 reviews
The Masport Redwood Wood Burner Orchestra you don't want – Unfortunately no longer what they were. It's a shame as brand used to be good.t The burner has two air tubes he air that whistle and get louder with wind. Masport know of this design defect but choose to do nothing about it. The burner itself burns and heats your house very well and the ash pan is a bonus, but the whistle will drive you insane.… Read more
If you try to contact Masport they ignore you. We totally regret buying the redwood model. Look up Masport wood burner whistling on YouTube before you consider this model.
R5000 Excellent Woodburner – Had the R5000 for two winters now, found it to be very efficient, clean burning and does a super job of warming my open plan house. Highly recommend. Show details
Absolute poor quality rusted rubbish with the worst customer service – I bought this fire 4 years ago and threw it in the hardwaste and threw away $3,000!! It has completely rusted. BBQs Galore refused to believe that my new roof wasn't leaking and the fireplace had rusted due to its poorest of quality, which Masport confirmed and stated how they now use powder coated paint. The fire bricks have cracked inside and… Read more
the unit was a waste of money. The worst rating of "terrible" is too high for this product and for the customer service.
masport R5000 pedestal – We have had trouble from the start and it has continued. The wrong airflow insert with too small holes needed replacing, which we had to do ourselves. It has rusted inside and out. It still is hard to start and smokes with 6 yr old dry timber. Masport have refused to come out and see or do anything. We store cd's on the top over summer which is why the rust doesn't show as much, inside is rusty too. Show details
Winter is here thank goodness this heater WORKS so well – Love the size and efficiency of the heater, i can put in enough wood for the heater to last all night through, brilliant. Wish i had one in my garage too, maybe next job i commence. Just remember to clean the heater several times a week when in use, also clean chimmney out too at least twice a year. Show details
Great product – We are very happy with our Masport R12000 wood heater. It is well designed and made. Nice big fire box, and the ash pan makes for easy cleaning. Another advantage is being able to cook on it.
5 Star Wood burning fireplace – Never had a fireplace before, and the NZ Masport fireplace certainly warms the home with no smokey smells. The fire is contained within the firebox with a sealed glass door. Would definitely recommend the Masport to anyone wanting to buy a wood burning fireplace.
Best Wood Heater On Market – Extremely efficient, easy to operate and clean, very large opening for wood top ups, great for cooking on top plate, fan use gives out a nice flow of air, especially to dry or air clothes, visitors have commented on unit and bought a similar unit.
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Hi Sylvia, sorry to hear of your bad experience… Read more