Maytronics DB2

Dud machine and poor customer service! – Have had the dolphin DB2 for just under 2 years and after the first year it had to have the motor replaced as it stopped working. Now a month before the warranty is due to expire the thing has stopped agai. Took it back in and now the motor has to be replaced again. Not a very good machine if you ask me. Rang Maytronics and asked if I get an… Read more

extended warranty or if they would replace the machine with a new one and they were very rude and said no way and it was my fault as I don’t take it out of the water enough as it’s cleaned out weekly and removed from the pool. I have a friend that has the same machine and he has left it in the water constantly and rarely takes it out and he has had no dramas. Maybe I just got a dud machine but Maytronics customer service and warranty department is of real poor standards and don’t give a damn. If I ever get it back and it breaks down again I’ll be going a different brand for sure. Stay clear of them

Great cleaner – Does a great job cleaning my 6m kidney shaped pool and is very easy to use. I have only had it for 3 months so can make no comment on longevity but have had no issues so far. Show details ·  2

This is such a time saver, perfect pool cleaner – We love our DB2, it makes the care of our pool so easy. The choice of program cycles means we can vary the cleaning depending on if we have our cover on or off. Show details ·  1

Makes owning a pool effortless – With a push of the button it cleans Leaves Grass cuttings General dirt Cane toad poo Only need to clean the filters be removing them easily once a month depending on the season of the year Show details ·  1

nothing but trouble – just after the warranty expired, only 12 months, electric cord required replacing $300, 6 months later motor needed replaced, $600, then a faulty control board, service guy took pity on me and gave me a old one to replace Show details

Endless break downs – I’ve had my DB2 for 10 months. It’s twice been away for repairs under warranty, last time for two months. It’s just broken again after being back for 3 weeks. Buy a better machine, these seem okay when new but they aren’t built to last.

Not that great – Pool guy offered this as part of our pool install package, I wish I had said "no, I will buy a cleaner myself". So I have a few issues with it..... - The power supply that come with it is also for every model, so it has a heap of buttons I can't use. - The power supply has a timer built in but every week you have to go and start the timer again,… Read more

so no set and forget, a standard power supply that turns on cleaner with a $20 timer would suit me better, I could set it up and leave it. - When it is in standby mode is has a very bright flashing blue LED ring, this lights up the whole area the power supply is, so forget about having a nice pool with gentle lighting around it at night, it's like having a police car in the garden, so buy a box to hide it and then go in that box every week to start cleaning timer again. - It is poorly designed, looks like a modem and falls over with a slight breeze. - The robot itself cannot get into the corners at all and that includes the floor perimeter and child step, it leaves a 50mm (2 inch) line of dirt, I have a fibreglass pool and the corners are not even close to 90 degrees. -Booklet goes into detail about floor clean only, fast mode, delayed operation and connecting it via bluetooth to your phone, but no where does it say .... except none of this works on your model that cost nearly 2k. Look for something else, 1hr with my manual cleaner performed better than this robot had done in 2 weeks.

The best pool robot I ever came across!!! – I purchased this Dolphin DB2 robotic pool cleaner 2 weeks ago and it’s the best purchase I’ve ever made! I have been the not so proud owner of 2 Creepy Crawlies and 3 different Zodiac robotic pool cleaners, ranging between $1400 and $2400, which all went back to the shops for a refund as they didn’t meet my expectations and promises made... so I… Read more

went back to manual vacuuming. My pool is an 8m x 3.6m fibreglass pool and 2 corners were ALWAYS untouched. After lots of phone calls and bad customer service, it turned out that ZODIAC cleaners are randomly pre programmed...explaining the performance. Since I’ve got this little ripper, the Dolphin DB2, I can’t stop raving about it!! It runs for 2 hours, cleaning every spot in the pool, walls and waterline. It’s capable of picking up the finest of clay particles as it comes with a 100 microns filter cartridge, strong enough to pick up small rocks like crusher dust AND it is actually MAPPING your pool every single time you put it in :o)) so it doesn’t matter where you start it from (center or deep end) as it will figure out where it has been or still needs to go. You might just have to brush down the dirt off your steps if you have as many as I do but otherwise it does a BRILLIANT job! What a joy... Since I only own it since 2 weeks I can’t tell you about the quality of tracks and brushes but it looks very promising :) I’d give it 7 stars if I could :o))

Good cleaner after 1 year – The DB2 pool cleaner was recommended by our pool installer (Bombora Pools). It has worked fine with the only regular maintenance being a filter clean. It randomly navigated the pool and picks up most debris. It seems to climb the fiberglass pool walls well. Only some corners get missed. We have an Enviroswim sanitiser and leave the robot in the… Read more

water.

Con, sometimes the filter elements are difficult to remove but that is ok.

Problem,

We had only one issue after winter. The DB2 would not run for more than 30 seconds. The controller lights would blank completely. Looking online, I read that a common cause could be hair wrapped around the impellor. I checked the Maytronics maintenance docs online and learned how to disassemble the unit. The Site provides good info. I found no hair and the unit kept stopping after 30 seconds. The filters were cleaned many times using the garden tap on full as recommended. I tried the machine without the filter basket and it ran a full cycle (obviously not catching any debris). Even though I had cleaned the filters very well with the tap, I decided to risk damaging the filters by using a high pressure water blaster to clean them. The filters were tough. No damage was done despite using the nozzle up close. I do not think that using a high pressure blaster is recommended. In any case it worked! No problem running through a full cycle in the pool and the robot picked up the debris as it normally would. It seems that over a year of use, fine particles clog the filter yet do not get washed out with tap pressure. Clean with high pressure water at you own risk though. I only cleaned the filter elements with the high pressure water, nothing else.

Hope this helps others.

I recommend this robot. Nothing online is mentioned about the filter clogging. I guess people would buy a new set at considerable expense. I shall see how long they remain clean.