Robo-Tek Robo-Plus
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- Award Winner 2023
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140 reviews · Statistics
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- Small (10)
- Average (77)
- Large (51)
Robo-Tek Robo-Plus is a ProductReview.com.au Awards Winner for 2023, 2022 and 2021. Learn more
A Solid Pool Cleaner but Inefficient Design
The Robo has worked for 2 seasons and I have had no mechanical issues with it. I think it is a very hardy product. But…..the design is poor. As others on here have said the filter assembly is finicky. One little twist or wrinkle in the elastic on the bag and it won’t go in. Bottom loaders in general are old designs, this needs to be updated. I also cannot get it to clean my entire pool, regardless of where I start it or how long I leave it there are sections it just misses. Needs better AI! The non-swivel control cable is also old engineering,
... Read morefrustrating, and difficult to attach to the control unit. All these things should have been fixed in generation 2. I appreciate the fact that nothing has broken yet but as an engineer I find it disappointing.Purchased in .
- Pool Size: Average
Repairs done by Andrew Stapleton
Excellent service, our Robo was fixed efficiently and in a very timely manner, Andrew was fantastic, communications were very good.
Purchased in .
- Pool Size: Average
Andrew from Robo Tek
Just want to send a big thank you to Andrew from Robo-Tek for his customer service. He was very helpful and answered my inquiries quickly, even after hours. He serviced and repaired my robot. Couldnt fault his customer service. The unit is a bit heavy, but I wouldn't imagine it could be designed to be lighter..
Purchased in at Robo-Tek International.
- Pool Size: Large
Don't Buy this Robo tek robo Plus cleaner
I bought this cleaner from Always clear Pool N Spas. Within one month of purchase the product stopped working. After number of emails they collected the product and repaired . Again within 1 year its conveyor belts are broken while working in pool. I tried to contact them in emails and they are not responding.
Dont buy this product .
Purchased in for $1,890.
- Pool Size: Average
Hi Siby, Robo-Tek are still able to be contacted 03 9357 5662. The drive belts have several reasons that can influence their longevity that are out of Robo-Tek's control. This can be length of time le
... Read moreft in the pool and sun and also the chemical balance of your pool. You can purchase new belts from our website shop, www.robo-tek.com.au. Thanks GeoffHi Siby,
Steve here. The Owner. We have reached out to you via this medium, as well as face book, to ensure we can address your concerns, so we are waiting to hear from you. 03 9357 5662 Geoff@r
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Does not clean walls
The floor looks amazing but the walls do not clean. It does not and has not since I purchased it has not ever cleaned the walls.. very disappointed
Purchased in for $2,200.
- Pool Size: Large
Hi Allison, there is function on the control box and remote control to turn the robot from floor only to floor and wall mode. On the remote the button is indicated by stairs with a line through it. On
... Read more the control box it is the same but, the button is next to the red on/off button. If this does not work give me a call on 03 9357 5662. Thanks Geoff
Poor design and unreliable
I purchased the Robotek Robo Plus in Feb 2021. Over that time I've cleaned the pool with it fewer than 10 times. Each time I try to use it there is an issue. I've returned it to Melbourne 3 times and each time I get it back, it works once and then fails. The design of the robot is poor, cleaning it and removing it from the pool is a real chore that no one in the household wants to do. Each time we try to run it, there are issues from broken treads to numerous electrical problems. I purchased it because it was the most expensive one I could find and I wanted a trouble free experience however I've wasted hours with it trying various things to get it to work so have now given up and will try an alternate brand.
Purchased in for $1,920.
- Pool Size: Average
Hi Stu, if you could email some pictures of your robot, information regarding the issues and the costs we have charged you, I will be able to assist you with the ease of using the Robo-Tek robot. My details info@robo-tek.com.au Thanks Geoff
I've been through that process multiple times Geoff. I invest a lot of time, you send it back, it works once and then dies again. I've now given up with it as I can't afford to waste any more time
Good Product & Excellent Service
We recently needed to get our unit serviced as it wasn't climbing the walls. Robo-Tek were great to deal with, they organised the collection and delivery back of the unit and did the repair at a very reasonable price. Despite the unit being bit heavy , it works really really well.
Purchased in for $1,791.
- Pool Size: Average
Agricultural, Cumbersome, Heavy and Dirty
Like others I cannot believe the positive reviews about this robotic pool cleaner! Also like other reviews Steve's customer service is great but it would have to be when you provide such a cumbersome, hard to use unit.
It does clean the pool quite well (except for the walls and steps) but the before and after is the killer!
I absolutely dread having to drag it out, break my fingers placing the bag around the leaf catcher, the difficulty in placing the whole leaf catching unit into the base of the cleaner then having to lift the whole thing in
... Read moreto the water! Then the added dread of having to break my back taking it out of the water!!!!!!!!! Cleaning the leaf catcher bag is also a chore and quite off putting. You only realise after having it for a while how agricultural it is and like I said Steve was great and offered me a refund after I complained several times but required the original box which I had ripped apart and the organising to have it picked up was just too hard.Purchased in .
- Pool Size: Average
Hi Lee, Thanks for taking the time to write a review for the Robo-Plus. It is a shame you have come to the point of "giving up" on the Robo. With the issues you have pointed out, we could have assiste
... Read mored you in rectifying them and getting Robo "back on track". Regards GeoffThanks for responding and appreciate the message.
Hi Lee,
If you still have the unit, there is nothing we cannot resolve, so please contact us so we can save you some money, and get your robot back in the pool
Steve
Great product and works as advertised!
Love it! Had a small issue which was resolved immediately and the product is excellent!
Purchased in for $1,600.
- Pool Size: Average
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Great service and product
We can’t believe how the pool looks and how great the water quality is. The pool has never looked better and the best part no hard work Robo takes care of that.
Purchased in .
- Pool Size: Large
Highly recommend
Excellent product which I would highly recommend to all pool owners. The unit is compact comes with a trolley and is easy to store. The cleaner is very easy to use and the access to the filter bag uncomplicated and comes with a spare filter bag.
Purchased in .
- Pool Size: Average
Cleaning - OK, maintenance - nightmare
Ditto to user Chris' review. I think he described the problems very accurately.
I bought this Robo-Tek plus based on the good reviews here, but after used it for more than a year, I don't think that was a good choice.
Pros: cleaning is OK
Cons:
- Too heavy, especially when you pick it up from water after the cleaning cycle. The 4 sponge wheels are saturated with water and the whole thing is about 15-20kg
- Filter bag is hard to clean. You need to rinse it at least 3 times to get it cleaned and usable for next time. We bought this robot to sav
Purchased for $1,800.
- Pool Size: Average
Dear K Mars, At Robo-Tek we are committed to delivering a great result, and in doing so,k our choice of motors, and sponge wheel do add some extra weight. A tip for getting it out of the pool, is to
... Read more put it into the Climb mode, have a remote control in one hand, and as the robot breaches the water, grab the handle (with the motors still running) assist it over the coping tiles, then switch it off with the remote. As for the filter bag, try turning it inside out, place it over the wire base plate frame, and hose it off. That will be enough for several cleans, then occasionally put it in the washing machine (no bleach). If you would like further advice or assistance, please do not hesitate to call. Simply turning the robot upside down will release Air Bubbles allow it to sink, and if the clips are hard to close, it means the filter bag is not fitted correctly.. There are video on the website to help you with this task... Remember the have the tag with SHORT side, on one of the narrow ends of the base plate...Find out how Robo-Tek Robo-Plus compares to other Robotic Pool Cleaners
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Best Company I Have Ever Dealt With
Hi I purchased the Robo-Tech Plus and it is by far the best pool cleaner I have ever used. I did my research and the Robo-Tech seemed the best value for money. I wish I had of know about these pool cleaners years ago. My pool is the cleanest it has ever been. I had a minor repair and they freighted my pool cleaner back to the factory and fixed it. This company gives the best service I have ever had. Do yourself a favour and buy one. Should be 10 stars. Thanks Again Robo-Tech.
Purchased in for $1,799.
- Pool Size: Large
The best pool cleaner I've used
I purchased my Robo Tek pool cleaner around 6 months ago. My pool is 10m x 4.5m.
I've used many different cleaners over the years from diaphragm sucking cleaners to automatic dolphins and nothing compares to this cleaner.
It is the most powerful cleaner I've used and picks up everything off the bottom.
It's really great to finally get a product that does what it's designed to do.
We spent a lot of money on our pools over the years and spending a little more and getting this product to clean it was a win for us.
It's that powerful I put it in and use it to stir the water around because the pool pump really doesn't move the water.
... Read more It's easy to clean the debris out just using a garden hose and it's done within 5mins. If you are looking at a pool cleaner I can't recommend this product high enough, and I have no affiliation to the company.... I'm just a very happy customer wanting to share my thoughts on this cleaner. Well donePurchased in for $1,950.
- Pool Size: Large
No idea why there are so many positive reviews
I have used the Robo-tek plus for more than a year and finally got rid of it changing it to a Bunnings Baracuda Adventuara. BOY WHAT A DIFFERENCE THAT MADE. Only good thing about Robo-tek is their customer service. They are easy in replacing parts, when broken.
The robot is
- too heavy
- the leave canister is its own story of poor design from start to finish:
a) it is located in the bottom of the unit, you have to turn it up side down (Baracuda, simply on top).
b) Two awkward clips hold it place which are relatively hard to unclip / clip bac
Purchased in for $1,510.
- Pool Size: Average
Hi Chris, That's not what we like to hear at Robo-Tek, could you please send me the invoice for the purchase of the Robo and also a picture of the robot. lead, bags and base plate so, we can assess an
... Read mored workout a suitable resolution. Remember at Robo there is nothing we can not rectify or fix. Thanks GeoffHi Chris, could you please contact me so, I can assist you with this issue. Thanks Geoff
03 9357 5662
Hi Chris,
Steve here, owner of Robo-Tek. we are more than happy for you to touch base with any of our reviewers in order to validate them. We are sorry that you waited 20 months before raising your c
Questions & Answers
My Robotek was working fine yesterday but today bout 1min into cleaning it’s peeping with the the 0.5h & 2h lights are flashing. Have checked everything a couple of times and restarted but same happens. What’s the issue? Please help.
Hi Mark, the lights you mentioned flashing are walking protection, this tells us that there may be something caught around the drive belts. If you can check the workings around the belts and make sure nothing is caught, this may be from a gumnut to leaves or small twigs. If this is still an issue you can give our Service team a call on 03 9357 5662. Thanks Geoff
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Details
Features:
- Twin Drive motors are designed to clean pools of all shapes. The Rob-Tek Robo Plus can navigate around different parts of the pool easily - it can climb walls, move from side to side, as well as navigate steps and corners
- In-built basket has the capacity to hold 4 litres of leaves and debris picked up from the pool, while 70 & 20 Micron filter bags catch up fine dust particles
- Travels at 15 metres per minute, for fast and efficient cleaning
- A 15-metre floating cable provides leeway when plugging the Robo-Tek Robo-Plus into power, and allows for large residential pools to also be cleaned
- Comes included with a remote control; so you can direct the robot pool cleaner to any problem areas in the pool like algae stains, and a caddy; which easily helps you convey the robotic pool cleaner from the shed to the pool.
Points of praise for the Robo-Tek Robo-Plus:
- With not a single reviewer awarding this robotic pool cleaner anything under 5 stars as at November 2020, the Robo-Tek Robo-Plus should be put on the radar for residential pool owners who don't mind spending a little extra for a quick, easy and effective pool clean
- Cleans the pool thoroughly, removing everything from gum leaves to fine dust, and even dead worms
- The quick and efficient speed with which this robotic pool cleaner operated was appreciated by reviewers
- Customer service is superior, as Robo-Tek staff offered friendly and helpful assistance and promptly sending through any replacement parts
- Easy to set up, use and clean – as the dirt, leaves and other particles were easily removed from the bag afterwards
- Due to an overall top performance, reviewers appreciated how they could effectively throw out their old hose vacuum/ automatic pool cleaner
| Category | Robotic Pool Cleaners |
|---|---|
| Price (RRP) | $2,290 |
| Pool Type | Inground |
| Manufacturer Warranty | 3 year(s) |
| Replaced by | Robo-Tek Robo-Plus V2 |
Extra Information
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Hi Dave, Thanks for your feedback, all this issue you are pointing out have been rectify in the V2 model and can also be easily rectified on your robot. If you would like to further discuss the matter
... Read more, please contact Robo-Tek direct on 03 9357 5662. Thanks Geoff