Robo-Tek Robo-Plus

After almost 4 years of using this product I can honestly say I wouldn't get a Robo-Tek again. It has great suction which is what got my attention as we have a lot of gum trees surrounding our property. However, that's about the only positive thing I can say. The controls are very basic, and annoyingly you have to wait about 10 seconds after you… Read more

turn it on to choose the run time, then another 10 seconds before you can turn on the wall clean function. Removing and cleaning the bag is a frustrating process and if you accidentally let it fill too much, it can be impossible to remove it as it gets snagged on internal parts. Also, the bag is underneath the unit, but your not allowed to flip the robot upside down because of the poor design as the weight of the unit can snap the impeller cover (happened twice). So instead you have to awkwardly try and re-insert the bag when the unit is on its side. There have been several other things to break as well - all 4 tracking belts (twice), both drive belts, the foam rollers are barely hanging on and the cord is mouldy and falling apart. All up I've spent nearly $1000 on repairs even though I take good care of it and rarely leave it in the pool when not in use. Very disappointing for a $2000 machine!

Where to start? Bulk and heavy compared to other products. Filters are very fiddly to replace. The foam rollers get hyper-dried out, turning them into flotation devices. Before the machine will sink and do its job, you need to spend quite a while first "massaging" the rollers to get them to start soaking up water. Both drive belts snapped. … Read more

The cord twists around itself in normal operation *very* quickly, and is very difficult to straighten out (hint - for goodness sake, buy a cordless model of whatever brand you get). The constantly twisted cord reduces the robot's operational range and at times threatens to pull the controller into the water. The connector housing where the cord goes into the body of the controller became loose very quickly, and with all the cord twisting, it eventually severed the electric wires completely, thus rendering the machine unusable. The carrier supplied by Robotek began rusting almost immediately. The climb function can't deal with curved steps, and would often get hung up at an awkward angle. The mapping function is poor, with the machine focussing on one half of the pool and largely ignoring the other half. The device can't handle leaves from palm trees and struggled with slightly larger leaves such as those from some magnolia trees nearby. At the end of the day, any labour time the device saves you is cancelled out by the the effort of managing this device and the fact I had to finish the job properly with the traditional pool vacuum/brush. Positives: the filter bags, though painful to install, picked up fine dirt and sand well, and are machine washable.

Best Pool Cleaner for us – This is the best pool cleaner i have ever owned. It was expensive, but it cleans so well in a short time that it was well worth the money. Especially with the gum tress i have around the pool. Other cleaners struggled all the time with doing a good job, and had to be on for hours to just clean the pool average. With this cleaner i put it in, set the time, and it does the rest. The end result has ben a crystal clear pool. So in summary...love it. Show details ·  1

Great product – I have owned my Robotek pool cleaner for over 6 years and have found it to be an excellent product. I have a fair amount of dust and leaves falling into my pool and as per the instructions with my cleaner, I run it on the floor for around half an hour and remove and clean the filter bag. I then put it on a 2 hour cycle to clean both the floor and… Read more ·  1

sides of the pool with perfect results. My only problem was throwing it into the pool breaking one of the flaps, which I ordered on line and received the replacement flap. I mentioned this to the receptionist who advised me not to throw it in. I can honestly recommend this pool cleaner as it does the job without tangling the cable and gives my pool a thorough clean…..

Great Pool cleaner – We are very happy with performance of the cleaner over the two years of ownership. The cleaner picks up all leaf sizes and sometimes kids toys and goggles without stopping. It is a large pool (12 x 5m) and every surface is covered, Often a 2hr clean is enough time without needing a repeat clean. When a track broke the service was exceptional over… Read more ·  1

the Christmas period.

This is our 1st Robo-Tek cleaner, two previous pool cleaners were not capable of collecting the amount of leaves of varying sizes that blow into the pool.

Highly recommend – Excellent product which I would highly recommend to all pool owners. The unit is compact comes with a trolley and is easy to store. The cleaner is very easy to use and the access to the filter bag uncomplicated and comes with a spare filter bag. Show details ·  1

Awesome pool cleaner – I cannot fault the Robo-Tek Plus It’s powerful and effortless Recommend 100% Had it now for just on 12months and I am wanting to hear from anyone out there if they have had any issues with the drive belts? I put the Robo in yesterday for the usual 2hr run and come back to it once finished to pull it out and clean, and both drive belts have… Read more ·  1

snapped and floating!!! I couldn’t believe it nothing in pool to get caught up in it at all. Any reply/opinion would be much appreciated

Buyer beware. Would you expect this unit to last at least 4 years? Mine didn't, and I have been frustrated at the number of issues that have made the robot unusable since purchasing - drive belts, tracking belts, control box, now major repair required on electronics within the robot itself. Cost of maintenance and repair has now stacked up to… Read more

the cost of the unit when I first bought it, and all within 4 years of purchase. Asked Robo-tek for a reasonable discount or compensation on a new unit, and was offered $100-$150 off retail, when other retailers sell much cheaper.

Sadly, it's just not a quality product, will see if Consumer Affairs Vic agree. Will look at a more reliable brand to replace it.

Very poor value – Very poor value for the price. Broke down again ( 1 week after warranty expired ). Very heavy cumbersome and unwieldy. We also had to keep untangling the hose connecting the cleaner to the control box. We took the advice of friends and have now purchased a robotic battery operated pool cleaner for 15% of the price of the robo tek. It cleans the… Read more

pool just as well as the robotek and is much easier to use. No control box, hose or need for connecting to a power outlet. Much simpler and MUCH cheaper. Even if it breaks down 1 day after the 1 year warranty expires we are way ahead.

Great cleaner, but made of glass – Cleans the pool amazingly. But....I have had to replace in the fouryears ive had it; 2x sets of drive belts 2x sets of tracking belts 1x set of sponge wheels Push buttons dont work on control box, and can only run it via the remote. Maybe I got unlucky, or maybe not. As I purchased a Robotek pool cleaner but got a ICH cleaner. So, if your… Read more

handy and and whiling to pay abit extra on top of the already high price, you will have a pool cleaner that cleans amazingly.

Continual Problems – Have owned this system for nearly 4 years. Unfortunately, i have had to keep replacing parts and the system still doesn't work well as described. - The main control panel no longer functions to activate the unit. - Unit wont travel to the shallow end of the pool to clean - wont scale or climb any walls of the pool - Numerous belts have snapped… Read more

some with minimal use - Belts rub on the machine reducing the life of the belt - Emptying the basket is difficult and time consuming - Replacing any parts / belts is difficult

Very disappointed and poor value. The sales agent i purchased the unit from no longer willing to support the unit or help. No pool store will touch them.

Great when it works, but we had lots of issues and have spent a lot of $ on spare parts in 4 years – The service team are awesome, but unfortunately I've had to call them a few times, and send the unit back to Vic (from QLD) once. Although I've been generally satisfied with the product over almost 4 years, here is a list of issues I have had that others should be aware of: - unit refused to clean the shallow end of the pool on all cycles… Read more

including 2hrs. Had to send unit back with drawing of pool for it to be reprogrammed under warranty (our pool is 7.4x4m rectangle so nothing special). - The remote wouldn't turn the unit - sent back and replaced under warranty - was addressed along with the above issue. - Unit wouldn't clean steps (still doesn't). We decided not to send it back a second time. - 4 x drive belts have snapped and been replaced. - 2 x belts have snapped and been replaced. - 2 x flaps on inflow cover have snapped and been replaced (as others have said, robo-tek advise not to throw into water but honestly the flaps need a better design). - Inflow cover lock snapped (not replaced). - Btns on control panel stopped working - replaced at Robo-teks suggestion but still didn't work. We have to use the remote now. - Belts rubbing on the foam inserts - so its now "squeaky". - The impeller cover broke off (not replaced). - The pool shop told us that emptying the basket was "fiddly" and they were 100%, although I sucked this up because the basket captured everything... but I see the RT team must have listened to customers as their new baskets seem to be much easier to service.

A special warning - replacing the belts on this machine is a massive pain in the backside - and VERY fiddly if you have proper sized man-hands, so my wife has to tighten some of the screws for me, not to mention trying to get the belts on.

We are just waiting for it to die before we purchase another unit - the new RT stuff looks good but once bitten etc etc. We would have expected more than 4 years, and we've spent a few hundred dollars on replacement parts, so overall value is low (for us anyways) :-(

Ignore the positive reviews... Very disappointed – Avoid this robot like the plague. I was sucked in years ago from glowing product reviews from this site. I feel somewhat dubious to see that when I type in 'pool robot', there is nothing but a sea of ads for this machine. Seems a bit sketchy to me... That aside, literally within 5 minutes of my very first use, the robot coiled the cable up… Read more

dragging the control box into the pool. That cost me $700 for a new one. The guy at the pool shop just laughed and said "yeah, we probably should've told you to be careful. That happens all the time." Thanks.

During it's short life it cleaned ok, and got most of the pool (despite having is favourite spots), but the cons far outweighed the pros... The belts wore out far too often, the ridiculously small waste basket was very fiddly to clean, the control unit lost half of its functions (in the end I was happy that I could even get it turned on), the socket connection to the control unit was very flimsy and needed frequent jiggling, but by far the worst thing about it was there was no option to have a swivel cord. This meant that after every clean cycle it would end up twisted. I'd have to pull it out of the pool, disconnect the cable, stretch it out and untwist it. Now, at the beginning of the 3rd pool season it finally gave up the ghost. Dead motor amongst other things, not a financially viable repair. The technician at the repair shop told me not to go with this make again, so I'm passing on that advice to you so your wife doesn't chew you out for wasting so much money.

Tossed it out after 2 and a half years – In my opinion, this isn't a good value product. It has never worked very particularly well. I always need to position it to try and get it to clean parts of the pool that it missed completely. I had it fixed under warrantee twice in the first year as the tracks broke. Early in its life, the cart toppled over and the plastic box fell off. The… Read more

plastic had broken around the screw mounting and I tied the cover back on. I didn't ever get that fixed and I gather there have been some improvements with the casing with latest model. It regularly beeped to tell me something was wrong, and sometimes it had stopped and sometimes it hadn't. The only thing that helped (sometimes) was to stop it, change the bag (which never had much in it) and put a clean one in. I couldn't just empty the bags but had to run them through the washing machine. They were hard to put into the vacuum. If the elastic had a kink, it wouldn't fit property and wouldn't close. I'd have to take it out and spend quite a bit of time straightening the elastic. The plastic piece that held the cord to the robot (or one of the connections - thankfully, there was a removable hook as well, and that was metal) perished and snapped. The cord was starting to perish too. The final issue was that we couldn't get the power cable out of the controller box. I took it for repair and was told it had fused to the circuitry. As it was out of warranty, it was estimated to cost $700 (or more) get the fused cable out of the controller and fix the cable and controller. The big rubber wheels that should clean the floor and walls of the pool were also needing replacing, which explained why I had been having to manually brush the pool for many months as they weren't getting the algae off. That was wear and tear but it would have been nice to last longer than 2 years. It was never any good at climbing the walls and I'd also had to manually clean the stairs. I probably wouldn't think these things were too bad, except that it cost around $2k. Looking at replacement products, I expect a much better product for that price.

A Solid Pool Cleaner but Inefficient Design – The Robo has worked for 2 seasons and I have had no mechanical issues with it. I think it is a very hardy product. But…..the design is poor. As others on here have said the filter assembly is finicky. One little twist or wrinkle in the elastic on the bag and it won’t go in. Bottom loaders in general are old designs, this needs to be updated. I… Read more

also cannot get it to clean my entire pool, regardless of where I start it or how long I leave it there are sections it just misses. Needs better AI! The non-swivel control cable is also old engineering, frustrating, and difficult to attach to the control unit. All these things should have been fixed in generation 2. I appreciate the fact that nothing has broken yet but as an engineer I find it disappointing.

Poor design and unreliable – I purchased the Robotek Robo Plus in Feb 2021. Over that time I've cleaned the pool with it fewer than 10 times. Each time I try to use it there is an issue. I've returned it to Melbourne 3 times and each time I get it back, it works once and then fails. The design of the robot is poor, cleaning it and removing it from the pool is a real chore… Read more

that no one in the household wants to do. Each time we try to run it, there are issues from broken treads to numerous electrical problems. I purchased it because it was the most expensive one I could find and I wanted a trouble free experience however I've wasted hours with it trying various things to get it to work so have now given up and will try an alternate brand.

Good Product & Excellent Service – We recently needed to get our unit serviced as it wasn't climbing the walls. Robo-Tek were great to deal with, they organised the collection and delivery back of the unit and did the repair at a very reasonable price. Despite the unit being bit heavy , it works really really well. Show details ·  1

Agricultural, Cumbersome, Heavy and Dirty – Like others I cannot believe the positive reviews about this robotic pool cleaner! Also like other reviews Steve's customer service is great but it would have to be when you provide such a cumbersome, hard to use unit. It does clean the pool quite well (except for the walls and steps) but the before and after is the killer! I absolutely dread… Read more

having to drag it out, break my fingers placing the bag around the leaf catcher, the difficulty in placing the whole leaf catching unit into the base of the cleaner then having to lift the whole thing into the water!

Then the added dread of having to break my back taking it out of the water!!!!!!!!! Cleaning the leaf catcher bag is also a chore and quite off putting.

You only realise after having it for a while how agricultural it is and like I said Steve was great and offered me a refund after I complained several times but required the original box which I had ripped apart and the organising to have it picked up was just too hard.

After two and a half years I have now given up and getting rid of it!