Our 3rd power supply box in 4 years has just failed. Average life span seems to be about 14months..... just out of warranty! The vacuum is cleaned out regulary and is working OK ........ when the power supply box works!! We were told Maytronics is the best brand. Costing us a fortune! Should've read the reviews first!
Purchased in January 2018.
tough as old boots
purchased when we first built our pool December 2015. Is in a tough environment (we back on to a creek line with lots of trees) and would be lost without it. The pool is small (2.5m x 5m) so spends a lot of time climbing and as such we have had to have the climbing wheels replaced 2 weeks ago. Also have broken 2 impellers but due to all the debris and the fact we do not remove it from the pool and also run it every day i believe this is not a problem. Has cut the maintenance required in the pool dramatically and when this one finally dies will definitely buy another.
I obtained a new Dolphin DB3 in May 2015, I have experienced problems with the unit from the outset.
The unit initially failed to climb the walls to the waterline, the water was tested by the local pool shop and the chemicals were sufficiently balanced. The local Maytronics Rep (Melbourne Australia) reprogrammed the unit which fixed the problem.
3 years later, I am currently on the fourth Power Supply. The motor has failed a few weeks ago, I had emailed the local Maytronics rep and was told to take the DB3 to the local pool shop which I have done. I was told that the Maytronics rep has done some diagnostics on the unit and established that the motor no longer works. I was advised that a new motor was required which would cost AU$495. I was also told that I could get a good deal on a new Dolphin pool cleaner. What doesn't add up is that I am on the fourth power supply unit and the motor no longer works (does the power supply not supply power to the motor).
I have been told that I'm leaving the unit in the water to long yet the power supply has the option to clean every 3 days (I cant see how this would damage the power supply that is not submerged and would assume that the control unit and motor are in a watertight enclosure).
I have heard very good reviews on Maytronics's Dolphin cleaners, perhaps I have a dud unit.
When the cleaner works , it works well
Brand new worked until it was turned off to clean
Brand new db2 came as package with new pool. The electric reset and test plug a dud, have used it three times only. I needed to clean as new pool was installed. Dealer arranged technician to come out and this part needs replacing already. Longevity of this product a worry for me.
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