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Maytronics Dolphin Supreme M3

Maytronics Dolphin Supreme M3

4.2 from 5 reviews

Reviews

(4)
(0)
(0)
(0)
(1)
  • Build Quality
    5.0 (1)
  • Value for Money
    5.0 (1)
  • Ease of Use
    5.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Pool Size
    • Large (1)
  • Noise Level
    5.0 (1)


Terry

TerrySouth East Queensland, QLD

  • 2 reviews

Dolphin M3 pool cleaner

published

My Dolphin M3 pool cleaner works a treat, It is approx. 4 years old and gets used at least 3 times a week. It has had a couple of minor issues, however it is something that works in a salt water environment. Each time I have had an issue, I contacted Maytronics customer care team with great success. The ladies I have spoken with have been more than helpful. They put me in touch with Brookwater pool and spa for assistance. Warren (the owner there) was extremely polite and helpful, even though I just dropped in. I am not a regular customer there, however he helped me out instantly. I can highly recommend both Maytronics customer care team and Brookwater pool and spa and my Dolphin M3!!

Purchased in January 2015.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

Lou

LouPeel, WA

  • 4 reviews

not worth the investment of $3000.-

published

sadly for the price of $3000.- + and only used sparingly due to having the use of a pool man coming monthly to have the battery give up? Its to early to buy a product with batteries that give a short warranty 2 years. to replace the battery is about $1000.- one could buy lots of non battery powered cleaners for that. sadly it's not worth to fix and is worth nothing as is.think twice before buying

Date PurchasedMar 2016
1 comment
Maytronics
Maytronics A.Maytronics

Hi Lou.
Please contact us on 1300 693 657 or at customercareau@maytronics.com and we will look into this for you to understand what is happening with your robot.
Thank you.

Obi1

Obi1South East Queensland, QLD

  • 2 reviews
  • 2 likes

Can't live without it!

published

This cleaner usually totally cleans the pool in a single (3 hour) cycle unless the pool is filled with leaf litter. It has never been stuck in the corners and rarely on the steps. Despite the specs it gets a fair way up the walls. It is advisable to hose/clean the filters after each use and this really is the only maintenance needed apart from servicing every 12-18 months. I wanted a pool cleaner that left the filter free to do it's own job and am extraordinarily happy with the performance of this machine. Would buy another.

Date PurchasedApr 2015
1 comment
Maytronics
Maytronics A.Maytronics

Great to hear, thanks for your review. If there is anything we can do to help, please get in touch with us at Maytronics.

Great Cleaner

published

"Dolly" is a wonderful addition to our pool. Easy to use & clean and keeps the pool as pristine as heck.
Lots of leaves can cause a few problems but this happens very rarely.
A good addition would be a hook to lift the cleaner out of the pool and not have to use the power cable

Date PurchasedDec 2015

Bonnie6643

Bonnie6643Brisbane

  • 7 reviews

Great Pool cleaner

published

We have the pleasure of owning a robotic pool cleaner for under $1000.
Easy to use Easy to clean and very efficient pool cleaner with a 2 year warranty.
It just keeps on going. Washing the filter bag under the hose is like washing a pair of Old mans undies but get over it - it's worth it for a brilliant clean pool.
No Drama No hassle.
We have what we call "Resort Ducks" come to visit and poop everywhere including the pool.
Our machine cleans our pool of all their mess and more.

Questions & Answers

Liz G

Liz Gasked

Hi, I need to use my manual cleaner while my cleaner gets fixed. It is not sucking up anything, not sure what I am doing wrong. Thanks

2 answers
Obi1
Obi1

I can't help I am useless at those things but the part has to be inserted properly into the skimmer basket & it does not help if the pool water level is low. Also make sure is well attached to the sucky up part. Look for any breaks/leaks in the hose too

Maytronics
Maytronics A.Maytronics

Hi Liz. Traditionally, manual cleaners and/or suction cleaners vacuum to waste and in many cases do so as the hose is connected via the skimmer box. We hope this helps. Please do not hesitate to contact our Customer Care Team via email to customercareau@maytronics.com or on 1300 693 657 option 2 for any further information.


Sarah S.

Sarah S.asked

Hi I have just bought a dolphin M3 cleaner and I put it in the water and it cleaned some of my pool it missed and fair bit and it made my water cloudy

3 answers
Obi1
Obi1

If there is a lot of dust, dirt & your marblelite pool is delaminating it just goes thru the light filters. Use the heavy filters, clean them after each cycle & eventually it picks everything up. I find mine takes 2 cycles to fully clean the pool

Sarah S.
Sarah S.

Ok thank you I will give that a go do you no why my water has gone Murthy

Maytronics
Maytronics A.Maytronics

Hi Sarah. When a robot is missing parts of a pool, it is recommend to ensure that there is enough slack in the cable to reach the the furthest point of pool. It is also recommended to try starting the cycle at a different location as the Dolphin’s scanning pattern will take it in a different path every time. We also recommend a full water test for all chemistry levels to be checked and the pool balanced as required. There may also be build up present on the surfaces of the missed areas that may also be preventing the Dolphin from being able to efficiently clean them. For this, brush the surfaces down manually and the unit should then be able to maintain them on its own. The ultra-fine filters, of which appears as small folds, is best suited for finer debris such as dust. Swap to these filters and see as to whether this improves the robot's filtering ability. Please do not hesitate to contact our Customer Care Team via email to customercareau@maytronics.com or on 1300 693 657 option 2 for any further assistance.


Dale W

Dale Wasked

Does turning the machine off prior to it finishing its cycle cause any problems?

3 answers
Obi1
Obi1

No not at all, I have done this few times. You just have to reset it once you start it up again.

Terry
Terry

I quiet often turn mine off early, especially if the kids want to get in while its running.

Maytronics
Maytronics A.Maytronics

Hi Dale. If a robot is switched off during its cycle, a part cycle is recorded within the motor unit and no problems are caused. Please do not hesitate to contact us via reply email to customercareau@maytronics.com or on 1300 693 657 option 2 for any further assistance.


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