Friend staying damaged vanity top by accident. Took pictures and emailed the team who promptly got back to me with a quote. Once friend payment cleared they contacted to organise a day that worked for both of us. Can on time, were polite, put down working sheets, did a great job and left the place tidy. Very happy and repair hardly noticeable.
Terrible attitude, cancelled appointment on the last minute and did not care. Terrible customer service
Terrible attitude, cancelled appointment on the last minute and did not care. Terrible customer service. This Company was recommended to me by Porter Davis Homes who did a great job building our house but unfortunately have been let down by MBR. Do not use them. I was advised by [Name Removed] that the Manager/Owner was not interested in returning or taking my calls. Great attitude NOT!
Unfinished and disappointing.
I was in the process of selling my apartment and needed a kitchen bench top crack repaired. MBR was responsive, however demanded upfront payment ($430). Due to the urgency, I agreed. Repairers attended the property however did not complete the job satisfactory (was left with a rough finish, very noticeable). After initially trying to fob me off, MBR eventually agreed to re-attend and complete the job. However, they did not attend due to a 'busy day' and then the next date available was weeks later. Despite this, I sold the apartment and the whole point of getting the crack repair was defeated. Waste of my time and money. Not recommended.
Waste of time!
Very poor service standard! This company is hard to reach, staff don't return phone calls or respond to emails promptly; they make promises they don't keep in terms of getting back to you with a quote! I gave up waiting in the end and engaged another company to complete the repair job!
Horrible people, rude and arrogant unhappy subcontractor
worst business we have came across, first of all they don't know what they are doing, just bunch of agency sort of people, take the business and subcontract it, they don't have even their reliable staff. I did the job for them and never paid the money us. Please Please don't give the business to people or take the business from them. They can't even estimate the right quote by themselves.
A positive experience from a negative situation
Our builder contracted these guys to re-tint the motar around our house and to touch up the scratches to our window frames. Both of these issues where created by our builders previous trades people so we were dubious as to the quality of Melbourne bath repairs as the were contracted by our builder whom I wouldn't trust to erect a tent let alone a house (see my review for Ashford Homes). That said the workers from Melbourne bath did a fantastic job and I was happy to be proven wrong. The quality of their workmanship, manners, respect and clean up of the site could not be faulted. The office staff were always friendly and factual on the phone and worked with me to arrange times that suited my work schedule.
Choose this company to resurface our old claw foot iron bath. Came up looking amazing!
This company is proffessional, gave good advice and do quality work at a great price.
Made all the differance to the appearance of our bathroom.
Contacted alot of other companies when getting quotes but i made the right chose.
Would recomend them to anyone.
The communiacation during and after the process. Very proffessional company.
rude staff - unhappy tradesman
Called this crowd to have bath scratches cleaned up in 3 units. Female call taker was very rude. Questioned her aggressive tone and told she was the owner. Problem was I had to use them as was urgent to get units handed over to owners so used Melbourne Bath Repairs. The tradie who did the job did do an ok job. Was enough to make owners happy but tradie spent whole time telling me what a crap company he was working for with a rotten boss - yep - same person I copped.
Wouldnt recommened them - ok work or not. Should have just waited for other company.
very very poor service from owner of company
Questions & Answers
Sorry, there are no questions yet.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.