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Melbourne Bath Repairs

Melbourne Bath Repairs

3.0 from 12 reviews · View Statistics
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Reviews

3.0
12 reviews
5
(6)
4
(0)
3
(0)
2
(0)
1
(6)
  • Customer Service
    3.7 (3)
  • Timeliness
    4.5 (2)
  • Job Satisfaction
    3.7 (3)
  • Rates and Fees
    3.7 (3)
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Marsha C
Marsha CGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Terrible attitude, incomplete job

published

The reason they seek full payment in advance is because they don't complete the job in full, and then don't come back and fix, leaving customer out of pocket.

Would warn anyone against using them, plenty of other bathroom repair companies available that quote properly and complete job to standard.

Will be lodging complaint with relevant consumer affairs bodies.

Customer Service
1/5
Job Satisfaction
1/5
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Bren
BrenGreater Melbourne (Inner), VIC

Fantastic

published

They were fantastic and did a great job. I would definitely use them again and would highly recommend them. Great price as well. The technicians were very friendly and on time.

Customer Service
5/5
Timeliness
5/5
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Cheryl
CherylGreater Melbourne (Outer), VIC

Mishap fixed

published

Friend staying damaged vanity top by accident. Took pictures and emailed the team who promptly got back to me with a quote. Once friend payment cleared they contacted to organise a day that worked for both of us. Can on time, were polite, put down working sheets, did a great job and left the place tidy. Very happy and repair hardly noticeable.

Customer Service
5/5
Timeliness
4/5
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Kovs
KovsMelbourne
  • 2 reviews
  • 1 like

Terrible attitude, cancelled appointment on the last minute and did not care. Terrible customer service

published

Terrible attitude, cancelled appointment on the last minute and did not care. Terrible customer service. This Company was recommended to me by Porter Davis Homes who did a great job building our house but unfortunately have been let down by MBR. Do not use them. I was advised by [Name Removed] that the Manager/Owner was not interested in returning or taking my calls. Great attitude NOT!

Incentivised Review No
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  • Verified

Great Service!

published

These guys repaired my chipped tiles. They have done a great and accurate job and really helped me with the sale of my home. The quality of work I received is definitely worth the price I was charged. Thank you

Incentivised Review No
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Great service and great work

published

They repaired chips and scratches to my bath and 2 showers. They look like new. Good job. Happy and friendly traidie

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Unfinished and disappointing.

published

I was in the process of selling my apartment and needed a kitchen bench top crack repaired. MBR was responsive, however demanded upfront payment ($430). Due to the urgency, I agreed. Repairers attended the property however did not complete the job satisfactory (was left with a rough finish, very noticeable). After initially trying to fob me off, MBR eventually agreed to re-attend and complete the job. However, they did not attend due to a 'busy day' and then the next date available was weeks later. Despite this, I sold the apartment and the whole point of getting the crack repair was defeated. Waste of my time and money. Not recommended.

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Anna
Anna
  • 2 reviews
  • 2 likes

Waste of time!

published

Very poor service standard! This company is hard to reach, staff don't return phone calls or respond to emails promptly; they make promises they don't keep in terms of getting back to you with a quote! I gave up waiting in the end and engaged another company to complete the repair job!

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sunshine peter
sunshine peterMelbourne
  • 2 reviews
  • 2 likes

Horrible people, rude and arrogant unhappy subcontractor

published

worst business we have came across, first of all they don't know what they are doing, just bunch of agency sort of people, take the business and subcontract it, they don't have even their reliable staff. I did the job for them and never paid the money us. Please Please don't give the business to people or take the business from them. They can't even estimate the right quote by themselves.

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Fair Judgement
Fair JudgementSouth-Eastern Region, NSW
  • 7 reviews
  • 16 likes

A positive experience from a negative situation

published

Our builder contracted these guys to re-tint the motar around our house and to touch up the scratches to our window frames. Both of these issues where created by our builders previous trades people so we were dubious as to the quality of Melbourne bath repairs as the were contracted by our builder whom I wouldn't trust to erect a tent let alone a house (see my review for Ashford Homes). That said the workers from Melbourne bath did a fantastic job and I was happy to be proven wrong. The quality of their workmanship, manners, respect and clean up of the site could not be faulted. The office staff were always friendly and factual on the phone and worked with me to arrange times that suited my work schedule.

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Lynny
LynnyMelbourne

Proffessional

published

Choose this company to resurface our old claw foot iron bath. Came up looking amazing!
This company is proffessional, gave good advice and do quality work at a great price.
Made all the differance to the appearance of our bathroom.
Contacted alot of other companies when getting quotes but i made the right chose.
Would recomend them to anyone.
The communiacation during and after the process. Very proffessional company.

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Bert15
Bert15Truganina

rude staff - unhappy tradesman

published

Called this crowd to have bath scratches cleaned up in 3 units. Female call taker was very rude. Questioned her aggressive tone and told she was the owner. Problem was I had to use them as was urgent to get units handed over to owners so used Melbourne Bath Repairs. The tradie who did the job did do an ok job. Was enough to make owners happy but tradie spent whole time telling me what a crap company he was working for with a rotten boss - yep - same person I copped.
Wouldnt recommened them - ok work or not. Should have just waited for other company.

very very poor service from owner of company

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