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Melbourne Movers N Packers 24/7

Melbourne Movers N Packers 24/7

 Verified
Melbourne Movers N Packers 24/7
1.6

6 reviews

Positive vs Negative
16%84%
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Rates and Fees
1.0
Job Satisfaction ?
1.0
Timeliness
1.0
6 reviews
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PMK
PMKVIC
  Verified

Steer clear of these cowboys – I specifically asked to have a pool table moved. They arrived after 7pm, 5 hours late with no contact until I called. The two men who arrived had no idea and were not equiped to move a pool table. I had to lend them my furniture dolly to move it. However they dragged it across the ramp and floor of the truck resulting in big scratches and… Read more

chunks of wood removed from the side of the pool table. I was promised the owner would contact me, which he hasn’t and attempts to contact him ignored. DO NOT USE THIS COMPANY! Just a bunch of unprofessional cowboys. The guys who did the damage (one whose name was Sachin) seemed to think it was funny.

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Mr J D.
Mr J D.VIC6 posts
  Verified

Dodgy company. Stay far away – Not only were they late 6 hrs late and I had to call them to check up, they made an excuse that their truck stopped in a faraway suburb and tried to change the day of the removal. Not ideal when moving out of a rental. After advising this was not on they said they would come at 1pm arrived 3 hrs later, 2 men arrived one supposedly was his… Read more

first day. He could lift anything at all and hold it up. Few times as going down the corridor he dropped his end and dented the flooring. Again it happened with a fridge. He couldn't lift it and pushed it whilst it was standing and scratched the floor badly. We were so upset. I rung the mobile Nbr they have listed that had called previously and they said no problem we are covered with insurance and we will fix it tomorrow. I wasn't happy and called back and said I don't seem to believe you after what happened how do I know you ain't lying. He said I'm not lying and wanted me now to call the complaints Nbr. I thought about it and thought what is the complaints nbr as nothing is on the website . Called back and now says I have to lodge a complaint for them to action it. I said so I won't pay until it is fixed. He said you will have to pay the costs otherwise they can't proceed with the insurance and fix it. When arriving at destination same problem the young man wouldn't hold things properly and was gripping like his mobile and friend of mine whom is a female basically said move out of the way and listen the couch with the other guy into the house. The guys was hopeless. When I had to pay I asked for an invoice they couldn't provide one. I said I won't pay without an invoice and bank etc. They had to leave as the guy on the phone said he will send me one. It arrived hours later and I paid it. . text message advising it was done. Photo of damage sent also . Never fixed the damage and realtor also tried chasing them up. They list nationwide. One contact of a mobile. Unreliable, will let you down.

Mr J D.
Mr J D.   

I have provided screen shots. With their phone Nbr. Have provided the receipt they text me also. Why was this not published?

Brian
Brian
  Verified

Please do not use them – Please do not use them. Completely unprofessional,unreliable and untrustworthy. Held our goods to ransom after wanting 3 times the amount we were quoted. Also took an unauthorised payment from credit card. Horrible horrible experience.

Homeless at Christmas
Homeless at Christmas
  Verified

Furniture still not delivered three days later – Contents of a 3 bedroom townhouse moved from Canberra to Melbourne. Arrival scheduled for 5-6pm on Tuesday but removalists arrived in Canberra close to 4am the next morning. Did not answer the phone. Eventually answered a text and arrived at my house after 8 am. Removalists were courteous and packed goods without issue. They said there was more… Read more

furniture than what had been quoted. Price then nearly doubled. Was told goods would be scheduled for 10am delivery the next day on payment of fee. Fee promptly paid as I could not be without my goods. 10am came and went. After a number of unanswered requests for information, at 1.30pm I received a message that the truck had broken down but they were working to get my things delivered. I eventually managed to get a call through and was promised that I would be kept appraised of progress. I am still waiting for any information and my belongings two days later.

xx shazz x.
xx shazz x.5 posts
  Verified

Fraud Scam Business/Contracted From Topgun Movers – Where do i start they they were contracted from TOPGUN MOVERS they had 1 job that was to deliver furniture from MELB (Western suburbs) to QUEENSLAND? From get go they were dishonest and unprofessional 1) Damaged furniture 2 ) kept changing the agreed amount payable once furniture was in the truck for delivery 3) Wouldn't put all my furniture in… Read more

truck as agreed on in the contract 4) Were rude and disrespectful 5 ) Racist towards white people 6) Ten hours late 7) Used one Removalist on delivering furniture instead of two which was specified on the contract 8 ) Due to money pending they wouldn't deliver the furniture so a third party paid another amount from his account which went through i then tried to stop the pending amount which was too late. They stole $5000 through manipulation 9) Not wearing masks in the midst of a pandemic with mandated business regulations and exposing others to the covid virus. Sadly there are many more issues but I wont stop until money is returned. Legal proceedings will eventuate so if your thinking of using this fraud of a business. Please dont it will be a nightmare for you

Arpan B.
Arpan B.
  Verified

5 star service – We booked 24/7 movers to move our 3 bedroom house from Melbourne to Perth , they moved our stuff very safely on time in Perth and in very good price, highly recommend.

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