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TAXIBOX
4.8 from 854 reviews · View Statistics

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Karen M.

Karen M.South East Queensland, QLD

  • Verified customer

Sydney to Brisbane made easy

published

We moved a Taxibox full of belongings from Sydney to Brisbane and it was a brilliant service from start to finish. The office staff and drivers were all very polite and helpful which added to the overall great experience of dealing with this company. The real time tracking is excellent. I would not hesitate to use them again. Thank you Taxibox for a fantastic service.

Customer Service
Incentivised ReviewNo
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
See all answers
  • Verified customer

Great interstate delivery service - highly recommend.

published

Interstate move MEL-SYD our stuff was picked up and delivered to our new home in just 5 days! Professional, reliable and on time. Would definitely use Taxibox again. They even send you a GPS tracker of the delivery truck so you know exactly what time to expect them - to the minute.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
See all answers
Tawny

TawnySouth East Queensland, QLD

  • Verified customer

Amazing service!

published

My friend and I popped two bedrooms worth of stuff into storage with Taxibox as we moved back to our parent's homes briefly due to COVID-19. Two boxes were sufficient, delivery was on time and very easily done, and the delivery driver was super friendly. 10/10 would store and move with Taxibox again!

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
See all answers
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  • Verified customer

What a easy move with the help of Taxibox

published

We moved our daughter from Melbourne to Brisbane, the service we had from Taxibox was fantastic from beginning to end .The staff were all so helpful it made a stressful time easy .Thank you

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationMelbourne North (Brunswick)
See all answers

Review collected in partnership with Taxibox

Kira K.

Kira K.South East Queensland, QLD

  • Verified customer

A very clever storage innovation - well done gang.

published

We’re selling a five bedroom house - 2 boxes covered us for everything we can live without for 8 weeks. All of the staff we have dealt with have been amazing!

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
See all answers
  • Verified customer

Awesome experience

published

We had to put most of our beloved belongings into a storage for 7 weeks while we were waiting for our new home to become available. We had a great experience with Taxi box. Customer service was exceptional both over phone and face to face. Delivery drivers put boxes exactly where we wanted. Nothing was a problem. Everything was on time and most importantly no damage at all to our belongings. We were highly recommend using them.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
See all answers

Review collected in partnership with Taxibox

Dana

Dana Greater Melbourne (Metropolitan), VIC

  • Verified customer

PERFECT

published

Absolutely perfect. Couldn’t imagine doing it any other way. So easy to organise online and people in the office were great over the phone too. Service from drivers was 100% too.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
See all answers

Review collected in partnership with Taxibox

5 STAR

published

If you are moving this is the way to go! Always on time. Friendly and courteous. So easy to work with. By far the best customer service. Keep up the good work!

  • Thumbnail
Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers
Adrian Chick

Adrian ChickSouth East Queensland, QLD

  • Verified customer

You’re mad if you don’t use TAXI-BOX!

published

We moved the contents of a 4 bedroom home from the Gold Coast to the Redcliffe Peninsula with a 3 week gap between settlements. Everyone on the phone was very polite and professional, especially Jordan and Annabel. All the drivers (including the Transport manager Peter) were very polite and friendly. Danny made our final pick-up of empty Taxi Boxes was genuine polite and great at his job. I will be recommending Taxi-Box to everyone we know who is moving, just check out the pricing, it’s about half of using an old school removal company and way more friendly and reliable.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers
Storage Providers

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Ellen

Ellen Greater Melbourne (Metropolitan), VIC

  • Verified customer

Great communication from first call.

published

Taxi box communication was excellent from my first call. The website was clear and easy to understand. The friendly people on the phone were lovely to deal with and helpful. The delivery from Andrew was effortless and on time. It was a pleasure and would highly recommend. Great job Taxi Box!

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
See all answers
Dr Declutter

Dr DeclutterGreater Melbourne (Outer), VIC

Taxibox triumph

published

Our three box declutter prior to house sale was tricky on our slope. But Taxibox handled it brilliantly. Great skill. Fitted a lot in the boxes- 3D Tetris anyone? Great concept.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)
See all answers
Amy

AmySydney, NSW

  • 3 reviews
  • Verified customer

Fantastic customer service

published

Really switched on, helpful people - perfect for when you’re dealing with the logistics of moving house. They bent over backwards to help us move by the day that we needed

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
See all answers
EhLouey

EhLoueyEltham North

  • 2 reviews
  • Verified customer

Fantastic service

published

From beginning to end the communication was professional, polite and helpful. Answering all questions and requests with no issues. Great service. Personally packing was a bit of a pain, if you could afford a person do it!

Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationMelbourne South-East (Braeside)

Review collected in partnership with Taxibox

AllyB

AllyBGreater Melbourne (Inner), VIC

Excellent, friendly and straightforward service

published

Storage of items during house renovation
Mobile box was parked in front garden
Had easy access to the items through out the storage period
All items were kept dry and secure in plastic covered box

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationMelbourne Local (Mordialloc)
See all answers
Patch17

Patch17Greater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like
  • Verified customer

Glad I found Taxibox.

published

Delivery was as promised, speedy and efficient. No dramas, even though the positioning of the boxes (I have 2) was challenging. The delivery guy was pleasant and quick. Now to pack them, before they go into storage while I sell my house.

Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Storage Providers

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  • Verified customer

Amazing service

published

Taxibox was so easy to use, I knew my items were in safe hands!! I loved the funny emails updating me on the storage and all the staff were professional and so supportive!!

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • On-Site Storage
Office LocationBrisbane (Hendra)
See all answers

Review collected in partnership with Taxibox

Emma

Emma

  • 2 reviews
  • Verified customer

Fantastic service

published

Delivery guys were really great and helpful. The tracking service let us know when they were due to arrive.
The only downside was some nails from inside the taxi box damaged some furniture.
I would use Taxibox again but would line the inside with cardboard to prevent the nails protruding, we did hammer them in but they must have moved when being moved.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
See all answers
1 comment
Taxibox
TAXIBOX T.Taxibox
Martin B

Martin BSydney, NSW

Unhappy with re-delivery / resolved

published

Had concerns about the driver’s attitude and bad language. Now resolved via mediation. Taxi box staff took my concerns very seriously and addressed my complaint. I will use Taxibox again.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationSydney East (Erskineville)
See all answers
1 comment
Taxibox
TAXIBOX T.Taxibox
Helen

HelenSouth East Queensland, QLD

  • 4 reviews
  • 1 like
  • Verified customer

Great experience

published

This method was very Easy to arrange, and the process from pickup to drop off was very simple, staff was always friendly and helpful, pricing is very affordable . 10 out of 10 . Would definitely recommend and use again if needed .

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • Mobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers
Chris

ChrisGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent service

published

Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Service Type
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
See all answers
Page 1 of 43

Questions & Answers

Kash R.

Kash R.asked

I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Kash,

We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!

We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.

Kind Regards,
TAXIBOX Team.

L Roch

L Rochasked

Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi L Roch,

Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.

For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.

Kind Regards,
TAXIBOX Team

Caz

Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Caz,

Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!

Best of luck with your relocation, we hope you enjoy WA!

Kind regards,
TAXIBOX Team

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