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TAXIBOX
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Karen M.South East Queensland, QLD
- Verified customer
Sydney to Brisbane made easy
We moved a Taxibox full of belongings from Sydney to Brisbane and it was a brilliant service from start to finish. The office staff and drivers were all very polite and helpful which added to the overall great experience of dealing with this company. The real time tracking is excellent. I would not hesitate to use them again. Thank you Taxibox for a fantastic service.
- Moving Interstate
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- Verified customer
Great interstate delivery service - highly recommend.
Interstate move MEL-SYD our stuff was picked up and delivered to our new home in just 5 days! Professional, reliable and on time. Would definitely use Taxibox again. They even send you a GPS tracker of the delivery truck so you know exactly what time to expect them - to the minute.
- Moving Interstate
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TawnySouth East Queensland, QLD
- Verified customer
Amazing service!
My friend and I popped two bedrooms worth of stuff into storage with Taxibox as we moved back to our parent's homes briefly due to COVID-19. Two boxes were sufficient, delivery was on time and very easily done, and the delivery driver was super friendly. 10/10 would store and move with Taxibox again!
- On-Site Storage
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- Verified customer
What a easy move with the help of Taxibox
We moved our daughter from Melbourne to Brisbane, the service we had from Taxibox was fantastic from beginning to end .The staff were all so helpful it made a stressful time easy .Thank you
- Mobile Self-Storage
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Review collected in partnership with Taxibox
Kira K.South East Queensland, QLD
- Verified customer
A very clever storage innovation - well done gang.
We’re selling a five bedroom house - 2 boxes covered us for everything we can live without for 8 weeks. All of the staff we have dealt with have been amazing!
- On-Site Storage
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- Verified customer
Awesome experience
We had to put most of our beloved belongings into a storage for 7 weeks while we were waiting for our new home to become available. We had a great experience with Taxi box. Customer service was exceptional both over phone and face to face. Delivery drivers put boxes exactly where we wanted. Nothing was a problem. Everything was on time and most importantly no damage at all to our belongings. We were highly recommend using them.
- On-Site Storage
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Review collected in partnership with Taxibox
Dana Greater Melbourne (Metropolitan), VIC
- Verified customer
PERFECT
Absolutely perfect. Couldn’t imagine doing it any other way. So easy to organise online and people in the office were great over the phone too. Service from drivers was 100% too.
- Mobile Self-Storage
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Review collected in partnership with Taxibox
5 STAR
If you are moving this is the way to go! Always on time. Friendly and courteous. So easy to work with. By far the best customer service. Keep up the good work!
- Mobile Self-Storage
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Adrian ChickSouth East Queensland, QLD
- Verified customer
You’re mad if you don’t use TAXI-BOX!
We moved the contents of a 4 bedroom home from the Gold Coast to the Redcliffe Peninsula with a 3 week gap between settlements. Everyone on the phone was very polite and professional, especially Jordan and Annabel. All the drivers (including the Transport manager Peter) were very polite and friendly. Danny made our final pick-up of empty Taxi Boxes was genuine polite and great at his job. I will be recommending Taxi-Box to everyone we know who is moving, just check out the pricing, it’s about half of using an old school removal company and way more friendly and reliable.
- Mobile Self-Storage
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Ellen Greater Melbourne (Metropolitan), VIC
- Verified customer
Great communication from first call.
Taxi box communication was excellent from my first call. The website was clear and easy to understand. The friendly people on the phone were lovely to deal with and helpful. The delivery from Andrew was effortless and on time. It was a pleasure and would highly recommend. Great job Taxi Box!
- Mobile Self-Storage
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Dr DeclutterGreater Melbourne (Outer), VIC
Taxibox triumph
Our three box declutter prior to house sale was tricky on our slope. But Taxibox handled it brilliantly. Great skill. Fitted a lot in the boxes- 3D Tetris anyone? Great concept.
- Mobile Self-Storage
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AmySydney, NSW
- 3 reviews
- Verified customer
Fantastic customer service
Really switched on, helpful people - perfect for when you’re dealing with the logistics of moving house. They bent over backwards to help us move by the day that we needed
- Mobile Self-Storage
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EhLoueyEltham North
- 2 reviews
- Verified customer
Fantastic service
From beginning to end the communication was professional, polite and helpful. Answering all questions and requests with no issues. Great service. Personally packing was a bit of a pain, if you could afford a person do it!
- Mobile Self-Storage
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Review collected in partnership with Taxibox
AllyBGreater Melbourne (Inner), VIC
Excellent, friendly and straightforward service
Storage of items during house renovation
Mobile box was parked in front garden
Had easy access to the items through out the storage period
All items were kept dry and secure in plastic covered box
- Mobile Self-Storage
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Patch17Greater Melbourne (Outer), VIC
- 4 reviews
- 1 like
- Verified customer
Glad I found Taxibox.
Delivery was as promised, speedy and efficient. No dramas, even though the positioning of the boxes (I have 2) was challenging. The delivery guy was pleasant and quick. Now to pack them, before they go into storage while I sell my house.
- Mobile Self-Storage
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- Verified customer
Amazing service
Taxibox was so easy to use, I knew my items were in safe hands!! I loved the funny emails updating me on the storage and all the staff were professional and so supportive!!
- On-Site Storage
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Review collected in partnership with Taxibox
Emma
- 2 reviews
- Verified customer
Fantastic service
Delivery guys were really great and helpful. The tracking service let us know when they were due to arrive.
The only downside was some nails from inside the taxi box damaged some furniture.
I would use Taxibox again but would line the inside with cardboard to prevent the nails protruding, we did hammer them in but they must have moved when being moved.
- Mobile Self-Storage
1 comment
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Martin BSydney, NSW
Unhappy with re-delivery / resolved
Had concerns about the driver’s attitude and bad language. Now resolved via mediation. Taxi box staff took my concerns very seriously and addressed my complaint. I will use Taxibox again.
- Mobile Self-Storage
1 comment
TAXIBOX T.Taxibox
Hi Martin,
Thanks so much for your feedback! ... Read more
This one is particularly hard for us to digest as we genuinely care about the experience you have with our team in every interaction. We're really sorry to have fallen short this time around, however we're really glad to have addressed your concerns and look forward to dazzling you at the re-delivery of your remaining TAXIBOX. Kind Regards, TAXIBOX Team.Similar opinion? Write a review on ProductReview.com.au!
HelenSouth East Queensland, QLD
- 4 reviews
- 1 like
- Verified customer
Great experience
This method was very Easy to arrange, and the process from pickup to drop off was very simple, staff was always friendly and helpful, pricing is very affordable . 10 out of 10 . Would definitely recommend and use again if needed .
- Mobile Self-Storage
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ChrisGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent service
Easily arranged With very helpful staff. Delivery on time with the driver contacting me so it was placed exactly where I wanted it. Perfect for my on site storage needs over the next couple of months.
- On-Site Storage
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Questions & Answers
Kash R.asked
I'm not moving interstate and I don't need storage. Are you able to help me get my belongings from Engadine to liverpool.
1 answer
TAXIBOX T.Taxibox
Hi Kash,
We can certainly help with arranging a direct move of your TAXIBOX from one property to another - trust that we've got a solution for every need!
We'd love to run through the finer details with you if you could reach out to our team on 1300 87 60 87, or you can visit our website at https://www.taxibox.com.au/booking/ for a customized quote.
Kind Regards,
TAXIBOX Team.
L Rochasked
Can we use taxi box to store all house hold items and furniture while our floors are being sanded? Would the taxi box stay onsite or be taken to storage?
1 answer
TAXIBOX T.Taxibox
Hi L Roch,
Sounds like you have some fun renovating coming up! Great news is that the choice is yours! You can have your TAXIBOX packed and returned to our facility OR, if you’d like to keep your TAXIBOX on site, we’ve recently introduced our brand-spanking-new on-site steel TAXIBOX that is designed to stay at your place ‘till the job is done. The benefit of the on-site TAXIBOX is that you can have your TAXIBOX right outside your front door which clearly means that you can wake up at the crack of dawn and give it a bit of TLC if you feel the need! Alternatively, you can store your TAXIBOX at our facility. Either way, the choice is yours.
For further info, please call our TAXIBOX team members on 1300 87-60-87 or if you’d like an instant quote or ready to book check out www.taxibox.com.au/booking.
Kind Regards,
TAXIBOX Team
Cazasked
Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?
1 answer
TAXIBOX T.Taxibox
Hi Caz,
Excellent question. We're only on the Eastern Seaboard (for now), so wouldn't be able to get out to Perth. Apologies if our illustrations led you up the garden path!
Best of luck with your relocation, we hope you enjoy WA!
Kind regards,
TAXIBOX Team
Details
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TAXIBOX T.Taxibox
HI Emma,
Admittedly, this one's a little a bittersweet for us - we're so glad you've had such an amazing experience for the most part, but we're equally saddened to hear of the damage. Our team perfo... Read more
rm a check over of each TAXIBOX before delivery to ensure they are in perfect condition for you to safely load your items, however we're really sorry to hear that the nail might have gone without notice.