I was with them for a year, no problem at all. The staff were nice and the storage was secure. The only point I didn’t like was that I had to give 24 hours notice before visiting.
Welcome to moving made easy
Taxibox has superior customer service that makes you feel valued and understood. All interactions with them I was comforted by the fact that the staff were able to clearly explain the processes and next steps of my delivery, interstate move, storage and drop off.
Taxibox is very reasonably priced compared to their competitors and they do not sacrifice price for reliability or service. If I ever move interstate again or need storage Taxibox will be my first call.
Great service every time
We have used Taxibox twice, the first to move interstate, and recently within Brisbane. I have found the staff and customer service incredibly friendly and helpful both times. It’s is such an easy and cost effective way to move!
Good service. Friendly staff. Especially the drivers. Only complaint was given incorrect quotation on re delivery causing me an extra months rental. Also after finished with the service I got an overdue invoice. Told it was a computer glitch. Otherwise I will use again and highly recommend as there are too many if not all removalists are crooks especially Quick and easy.. good job Taxi Box.
Exactly what we needed, super easy and great staff!
TaxiBox is just fantastic! A super easy and convenient service. We packed up our rental last year while our new house got built. Once it was all done, they delivered the boxes on a Friday leaving us the weekend to unpack at our own leisure. This is the second time we have used TaxiBox and the staff have always been so friendly and helpful!
This is a very convenient service that was perfect for our needs. The service provided exactly what was described upfront, with no hidden extras. Delivery and pick up times were prompt, always at the earlier end of the proposed window. Very happy overall.
A great concept, made even better by the staff!
Every engagement I had with any Taxibox employee, from the pick-up to the delivery and every phone call in between, was overwhelmingly positive. I wouldn't hesitate to use the Taxibox service again!
Prices were great, cheaper then all the competitors. Staff all really helpful and super convenient. Will be using everytime I move house. Other then not being available to drop off over Easter it was all really easy
They added to the stress of moving the price was different on the web from the actual a hidden cost you don't find out about until you pay. I won't be back.
This is perfect. Can't live without it
The staffs in Erskenville are very friendly. Very convenient to get access here whenever I want. Definitely I will come back here again if I have chance. All the best.
Best short term storage solution!
We needed to store household items from lounge room and kitchen for a month whilst renovating floors. To have a solution of storing in a unit in our backyard was not only time efficient and super easy with no travelling costs to an offsite storage facility, the delivery of the Taxibox was so quick and easy thanks to the staff and delivery method! Will use them again!
Super convenient - excellent service
After moving before and doing the hire truck, storage unit shuffle which involved lots of double handling, I was not keen to repeat that experience. Cue Taxibox - so easy and convenient - and great service. Big shoutout to Danny who redelivered our taxiboxes at the other end - a master on the machines and such a fabulous and friendly guy to deal with.
The best storage option out there!
Found Taxibox by accident while searching for self storage and van hire (Hot tip: Google taxibox a couple of times and an ad will appear on your fb and insta with a discount!)
The experience was great, awesome customer service start to finish on the phones, and the drivers are great banter and so friendly. Great value and no need to hire vans/move twice! They get that generally moving house is an exciting experience for most people and all their messages etc. reflect that really positively.
It’s ok - I love the concept but service has been a bit clunky on numerous occasions now. They aren’t too gentle with the boxes as they’ll tell you either - had a guitar inside one meet its demise recently.
Great customer service
Changed pickup and re-delivery dates multiple times, staff always happily helped where capacity was available. Phone was answered quickly and staff were positive and helpful. Drivers were great. Overall great experience
So easy to organise everything
Nothing much to add. It's exactly what you except for the service. On time picking up and dropping off. They call you 30mn prior arriving. Very friendly staff over the phone
Super easy to organise
Really friendly and easy to use, not knowing how much storage I needed being able to have multiple boxes delivered but only pay for what I used was a real help!
Easy quick professional service
Great quick service, very friendly with drop off and pick up, easy to pack nothing was broken and a awesome price compared to other company’s would definitely use this company again in the future
Solves the problem
I needed to store all the equipment on my sailing boat while it was ungoing restoration work in a big shed up the coast. Taxibox to the rescue! Easy communication online with pickup and re-delivery executed on time and without any hassles.
My experience with TaxiBox was entirely positive. The box was larger than I imagined and I had more than enough room for one bedroom, lounge room and sundry household items including kitchen wear and even my bike. I would recommend being prepared with boxes packed at pick up and an area to unload the contents at the delivery location as you have limited time between the box being delivered and collected. Also this service takes time, I booked a week before my move and was able to do without my belongings at my destination for two weeks before they were delivered. Staff were very helpful, particularly delivery drivers who gave me advice on how best to pack to avoid damage to my belongings.
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