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TAXIBOX
4.8 from 543 reviews

Reviews

(483)
(39)
(10)
(4)
(7)
  • Customer Service
    4.9 (117)
  • Job Satisfaction
    4.9 (94)


Jess Maher

Jess Maher

  • 2 reviews

Love Taxi Box!

published

Used taxibox to relocate from Sydney to Melbourne. The entire process from start to finish was seamless, cost effective and efficient. The customer service was especially impressive, the team were helpful and accomodating at every interaction. Highly recommend !!

Customer Service
Job Satisfaction
Service TypeMoving Interstate
Office LocationSydney East (Erskineville)
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Paul Sadler Swimland

Paul Sadler SwimlandGreater Melbourne (Outer), VIC

Perfect Temporary Storage Solution

published

Fast delivery and exactly what was needed picked up when finished. Friendly fast service from beginning to end. Safe and secure box great color stood out, perfect size. Would definately recommend to any one needing a temporary storage solution. :)

Customer Service
Service TypeMobile Self-Storage
Office LocationMelbourne South-East (Braeside)
Louise

LouiseSydney, NSW

Fabulous service!

published

I've now used Taxi Box twice to move house (one local, one interstate). They are cost effective, efficient and the customer service is A+. Absolutely flawless experiences and I highly recommend!

Customer Service
Job Satisfaction
Service TypeMoving Interstate
Office LocationMelbourne North (Brunswick)
See all answers

Everything was smooth like vanilla

published

From first contact to job completion it was perfecto! Had some redelivery request back and forth and they had attended and actioned it flawlessly.
Would definitely recommend taxi box to anyone!

Customer Service
Job Satisfaction
Service TypeMoving Interstate

Dylan

DylanSouth East Queensland, QLD

  • 2 reviews

Great service. Would use again without a second thought.

published

Great service. Helpful staff. Helped me organise last minute changes.
Efficient, were on time and keep you updated.
No unexpected delays or cost.
If I require storage again I will be using taxi box.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage and On-Site Storage
Office LocationBrisbane (Hendra)
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Angus G.

Angus G.South East Queensland, QLD

Great Business to Deal With

published

Really, really good service from everyone I spoke to in the company. Really flexible with arrangements and drivers always arrived with a smile on their face. Seem like a company that also treats their staff well.

Customer Service
Service TypeMobile Self-Storage
Office LocationBrisbane (Hendra)

I'll always use Taxibox from now on!!

published
Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers

Could it be any better

published

If you have stuff you want out of your house/flat but want to keep this is the answer. Polite, friendly, Very efficient and extremely reliable the whole experience was flawless.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers

2 time success.

published

Used taxibox 2 years in a row to move apartments. Great both times. Shoutout to Benny from Brisbane. He somehow managed to get the job done on the steepest hill known to man.

Service TypeMobile Self-Storage
Malu J.

Malu J.Greater Melbourne (Outer), VIC

Perfect for my situation

published

The Taxiboxe containers were delivered and collected in the time and date specified.-amazing .The size of the containers allowed for a few of them to be placed in a driveway making it easy to load and unload your items. Customer service was excellent- very patient with all my questions. Might not suit everyone but it was perfect for ne.

Customer Service
Service TypeMobile Self-Storage
Office LocationMelbourne Local (Mordialloc)

The reviewer stated that an incentive was offered for this review


So Easy...So Stressfree!!!!

published

What a brilliant, fantastic service! I used Taxibox to declutter my home for sale. Taxi box arrived when it said it would and was re delivered 3 months later after my home was sold. The human approach from Taxibox was fantastic with follow up phone call to ensure happy with confirmation. I would not hesitate in using TaxiBox again! I would give them 20 star rating!!!! Thanks Martin and team for providing exceptional service.

Customer Service
Job Satisfaction
Service TypeOn-Site Storage

30 minute notice not given, had to pay for extra time

published
Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationSydney East (Erskineville)
See all answers
3 comments
Taxibox
TAXIBOX T.Taxibox
Kaz
Kaz
Taxibox
TAXIBOX T.Taxibox

VLP

VLPGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent service and such a great idea.

published

So easy to use, arrange pick up and return. Everything arrived just as we had packed it.
Wouldn't hesitate to use again and recommend
Customer service was fantastic, friendly and very helpful

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage

No complaints!

published

Benny the delivery guy was very friendly and really helpful! I recommend really careful packing as my stuff moved around a little (understandably). Would definitely use them again if needed.

Customer Service
Job Satisfaction
Service TypeOn-Site Storage
Office LocationBrisbane (Hendra)
See all answers
Gail

GailSydney, NSW

Fabulous service

published

The customer service was exemplary. We stored 2 boxes for a couple of months and everything happened just as it was advertised. Everyone we had dealings with was professional and caring.

Customer Service
Service TypeMobile Self-Storage
Office LocationSydney East (Erskineville)

Excellent Service

published

People with great attitude on service,
Very flexible and easy. Best way to store away.

Good communication and on time

Excellent service with no dramas, no hassle

Thank you very much

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne North (Brunswick)
See all answers

Jennifer D

Jennifer DGreater Melbourne (Inner), VIC

  • 2 reviews

Easy to arrange and on time

published

From making my initial enquiry to the arrival of my Taxibox, every person I spoke with or interacted with was helpful and answered all my questions. This is a perfect solution for me as I’m leaving for a while and am unsure where I will move to on my return. Taxibox provides flexibility to deliver all my belongings to my (at this stage unknown) new home!
Thanks in particular to Mitch for his efficient service!

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationMelbourne South-East (Braeside)
See all answers

Maz

MazGreater Melbourne (Metropolitan), VIC

Great service made our move less stressful

published

Delivery was prompt , storage kept safe all very professional from start to finish.
We managed to remove items to de clutter quickly before Auction then having delivery at our new property saved spending to much on a removlist later.

Customer Service
Service TypeOn-Site Storage

The reviewer stated that an incentive was offered for this review


Colin A.

Colin A.South East Queensland, QLD

  • 2 reviews
  • 1 like

System works well

published

4 boxes delivered and picked up on time. All in good order and the driver was most obliging with respect to placement on our difficult block. Would definitely use again.

Customer Service
Job Satisfaction
Service TypeMobile Self-Storage
Office LocationBrisbane (Hendra)
See all answers

Sky

Sky

  • 2 reviews

Absolutely fantastic!

published

From start to finish, amazing service. Customer service is unparalleled, delivery drivers were on time and polite, our things arrived safely and everything went exactly as Taxibox said it would (unheard of for an interstate move!). Would definitely recommend and use again.

Customer Service
Job Satisfaction
Service TypeMoving Interstate
Office LocationMelbourne Local (Mordialloc)
See all answers

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Questions & Answers

Caz

Cazasked

Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?

No answers

Nicola

Nicolaasked

How long would it take our taxi box to get delivered from Melbourne to Brisbane?

1 answer
Taxibox
TAXIBOX T.Taxibox

Hi Nicola,

Excellent question! Our trucks leave Melbourne on a weekly basis, so the number of days it takes can vary depending on the day you book us in. What might be best is if we start with the day you would need your items to arrive at your door in Brisbane and we can work back from there.

If you could give us a call on 1300 87-60-87 or email info@taxibox.com.au with the day you need things to arrive by, we can then work from there.

Kind regards,
TAXIBOX Team


koon

koonasked

Can i access my taxis box while in storage?

2 answers
Carmel
Carmel

Yes- you give them 24 hours notice and they’ll get your taxibox out so you can access it. They give you about a 2 hour window which really suited me. I arranged my access via an online form and then they rang me to confirm details. It was very good

Taxibox
TAXIBOX T.Taxibox

Hello,

Precisely what Carmel said (thanks Carmel!) - you simply head to taxibox.com.au/access/ to request access, at least 24 hours beforehand. If you did need longer than 2 hours, that's fine too, provided it's still within our opening hours.

The best part? It's completely free to access your TAXIBOX!

Kind regards,
TAXIBOX Team


Get an answer from our members and Taxibox representatives

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