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Exceeded all expectations, fantastic solution
We moved a 4 bedroom house, Taxi Box stored this for approx 3 months. We used 4 boxes.
Taxi Box made the whole process extremely stress free. Every time I called them before or during the process they were always happy to help.
Was also a great price compared to other storage options out there.
Online system was also easy to work.
Would highly recommend.
A brilliant solution to our lack of storage
The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.
Delivery service was excellent!
Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.
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1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard
Great for interstate move!
We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!
Every part of the journey with Taxi box has been fantastic so helpful and service was very prompt and efficient I would highly recommend TAXIBOX to anybody who is moving and needs short term storage
Seamless move thanks to Taxibox
We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.
1 taxi box perfect for large studio apartment. Alex from taxi box was super helpful, polite and funny. Dropped off first thing in the morning and picked up 11am, finished nice and easy.
One of the best customer service experiences of my life
I've been a Taxibox customer for three years now, and the service has been great. I stored all my "worldly possessions" with them when I spent a year in South America, and now I use them to store all the things that don't fit in my garage.
But recently, there was a small mistake with my Taxibox. The company immediately admitted their mistake, offered me multiple options to rectify it, and then went over the top with their response going further than I ever would have expected to make sure I understood that this small deal was a big deal to th...em. Everyone I've met from Taxibox, from customer service to warehouse to the delivery and pickup drivers are great. You can tell a lot about a company from how they handle mistakes - everyone is going to make one sometime, but you can react to it well. It's definitely one of the best customer service experiences of my life.
Moved a 2 bedroom apartment with lots of garage tools. The move from Sydney to Brisbane. Used 3 Taxibox's The staff were very accommodating to any needs & changes made. As it was a large move we needed access to the box and an extra box. It was very easy to arrange.
Review collected in partnership with Taxibox
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Just awesome - will use again and always recommend!
Just used for storage while we sold our house .
2 storage boxes were dropped off filled and collected- then returned a month later - unpacked and taken away .Highly recommend this company.
Would definitely use TaxiBox again
Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.
Great service at excellent prices.
Cannot complain, Grant & Andrew very professional and made sure I was happy with positioning of the TB’s, polite, courteous and good sense of humour! I don’t reckon there’s better value if you’re into self packing / unpacking.
Amazing how much you can fit in, especially if you’re good at Tetris!
Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.
Great initiative to store things without having to hire a storage locker and travel to it, the box just arrives at your door. Amazing customer service, prompt, friendly and efficient. I love that you get a text and a tracking link so you know exactly when they are arriving. Highly recommended.
Questions & Answers
We are moving interstate . Melbourne to Cairns . Can taxibox deliver from Melboune - Cairns?
i need :
we deliver - you pack - we move
Hi Renee, sadly we don't operate in sunny Cairns! At this stage our services are in Melbourne, Sydney and Brisbane. Kind Regards, TAXIBOX Team
Hi, we have about 6 very large plants which won’t fit in a car. Can we move them in a taxi box?
Hi Sarah ,
Yes .....I think you could so long as you maybe packed blankets around the bases so as to support and stop them moving around . Our 2 boxes were taken away to storage for a while and returned and seriously hardly a thing was out of place inside !
Yep, depends on height - I think the box is about 2.2 metre high approx. so if they’re shorter than that they would be very suitable. Just need to make sure they don’t fall over somehow, maybe lash them together & pack things around the bases like Charles said a/a. Bloody good service, cost effective and efficient too!
Hi Sarah! We totally get it, plants are like babies right!? We don't recommend storing plants in a TAXIBOX as they will obviously go without sunlight and water for that period of time so we can't promise they'll come out alive (as sinister as that sounds). That being said we have had customers pop them in for a quick move but as the others have said just make sure they are nice and secure for transit. Kind Regards, TAXIBOX Team
We are moving into our new places soon. However, we have to be out of our current residency before the new places are ready. If we were to pack up and needed things stored for 2-3 days and then delivered to the new places... would that be possible with Taxibox?
If you are loading and packing yourself Taxibox will save the double handling that would be required using a conventional storage facility.
Hi Ari, this is definitely something we can help with, in fact its one of our specialties! We can deliver a TAXIBOX to your current address, you load it/them up with your belongings and we can pick up and take it back to our secure storage facility until you're ready to receive them the other end. The beauty of this as Bruce has touched on is its all one service - no messy double handling. Let us know if you have any further questions at all or give our lovely team a call on 1300 87 60 87. We look forward to hearing from you. Kind Regards, TAXIBOX Team
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