The customer service was exemplary. We stored 2 boxes for a couple of months and everything happened just as it was advertised. Everyone we had dealings with was professional and caring.
People with great attitude on service,
Very flexible and easy. Best way to store away.
Good communication and on time
Excellent service with no dramas, no hassle
Thank you very much
Easy to arrange and on time
From making my initial enquiry to the arrival of my Taxibox, every person I spoke with or interacted with was helpful and answered all my questions. This is a perfect solution for me as I’m leaving for a while and am unsure where I will move to on my return. Taxibox provides flexibility to deliver all my belongings to my (at this stage unknown) new home!
Thanks in particular to Mitch for his efficient service!
Great service made our move less stressful
Delivery was prompt , storage kept safe all very professional from start to finish.
We managed to remove items to de clutter quickly before Auction then having delivery at our new property saved spending to much on a removlist later.
The reviewer stated that an incentive was offered for this review
From start to finish, amazing service. Customer service is unparalleled, delivery drivers were on time and polite, our things arrived safely and everything went exactly as Taxibox said it would (unheard of for an interstate move!). Would definitely recommend and use again.
Taxibox - a Square better than the rest
The crew at taxibox helped organise everything, accomodated me when I didnt have a place to move to 100% and then the pick-up/ drop-off crew were awesome again!
10000% would use again and have recommended
A useful storage/moving solution.
I just had one taxibox for storage and decluttering whilst I was selling and moving house. Due to the weight distribution affecting the alignment of the door, I found it difficult to open and close the door once I had begun placing boxes inside, and despite several efforts at rearranging those first few items, I was unable to ever get it right, so whenever I wanted to load some boxes, I had to wait until somebody else was available to help with hanging off the side of the container so I could open/close/lock/unlock the box. I did not want to j...ust leave the container in my front yard without being locked. So I ended up not being able to utilise the available space of the container as efficiently as I'd hoped. It would be good if it were possible to add a wedge to adjust the alignment on uneven ground. Having said that, it still really helped in my situation, and I'd recommend Taxibox and I'd certainly use it again if need be. Thank you
Outstanding customer service
We were very satisfied with Taxibox storage service and outstanding customer service. Every Taxibox person both in Sydney and Brisbane were a delight to talk to. We will highly recommend Taxibox to family and friends.
perfect self storage solution
a simple and convenient self storage solution. very good service and friendly staff. would highly recommend to others and would definitely use their services again in the future. great job guys!
The reviewer stated that an incentive was offered for this review
Very easy to organize with, great and simple pricing even from Melbourne to Gold Coast it was very reasonable.
Boxes are quite sturdy, I had quite a lot of weight in one, could use some internal tie down points perhaps.
Peace of mind from end to finish
Dealing with Taxibox was a breeze from end to finish. Nothing was too hard. Their superb customer service should be used a case study by other aussie businesses!
Should I need to use this type of service in the future I’ll close my eyes and deal with them again.
Keep up the great work guys!
No Better Storage Solution
Such a fabulous company so easy to use with the pack your storage box at home and they take it away to store for you, instead of having to take your boxes to a storage place which we have done in the past, good pricing, after nearly 2 years we got them delivered, great people to deal with all throughout from the delivery to the office to on site, wish a lot more company’s where like this.
Excellent Service by Taxibox
Very happy with the services provided by Taxibox from the first pick up to re-delivery after 12 months. All staff were friendly, responsive and helpful. Prices are also affordable. Highly recommend this company!
Great cheerful service from start to finish.Taxibox
Taxibox started well with friendly helpful guy on the phone,coped well with a change of plan and the driver was most obliging at both ends. A great service which I would strongly recommend.
Awesome customer service from booking to collection
Apart from being cost-effective and convenient, the customer service I have experienced with these guys has been great. Communication throughout was top-notch and the advance notification of arrival is really helpful. My box arrived this morning and, once I loaded it, was taken away for storage. The driver, Steve, was lovely and a pleasure to deal with. You guys have made this move the easiest one by far. Thank-you!!
This is perfect! They make it so easy for you.
This is perfect! They make it so easy for you. Flexible with delivery and pick up, always on time. Very convenient, easy to use. Convenient facilities and access.
Thank you so much.
- Verified customer
Taxi Box is Awesome
We used 2 taxi boxes for storage when moving out and to a smaller two bedroom apartment.
Both boxes were delivered, filled up with all our belongings and picked up on time, both boxes were kept in storage with Taxi Box for 2 years!
We finally moved into our brand new home and and when it came time to get both boxes returned to us Taxi Box kept us up to date with the delivery time frame.
Andrew the driver was an absolute legend and delivered our boxes and nothing was too hard. Andrew moved the boxes around to get the exact placement correct.
I would definitely recommend Taxi Box to others.
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Questions & Answers
Can i access my taxis box while in storage?
Yes- you give them 24 hours notice and they’ll get your taxibox out so you can access it. They give you about a 2 hour window which really suited me. I arranged my access via an online form and then they rang me to confirm details. It was very good
Precisely what Carmel said (thanks Carmel!) - you simply head to taxibox.com.au/access/ to request access, at least 24 hours beforehand. If you did need longer than 2 hours, that's fine too, provided it's still within our opening hours.
The best part? It's completely free to access your TAXIBOX!
How much is it for 1 Taxi box please
Fantastic question - the cost of storage for one TAXIBOX can depend on how long you intend to store for and where we'll be delivering out to. For an instant quote, head to www.taxibox.com.au/booking/ and you can see precisely how much your TAXIBOX would cost.
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