Love Taxi Box!
Used taxibox to relocate from Sydney to Melbourne. The entire process from start to finish was seamless, cost effective and efficient. The customer service was especially impressive, the team were helpful and accomodating at every interaction. Highly recommend !!
Perfect Temporary Storage Solution
Fast delivery and exactly what was needed picked up when finished. Friendly fast service from beginning to end. Safe and secure box great color stood out, perfect size. Would definately recommend to any one needing a temporary storage solution. :)
I've now used Taxi Box twice to move house (one local, one interstate). They are cost effective, efficient and the customer service is A+. Absolutely flawless experiences and I highly recommend!
Great service. Would use again without a second thought.
Great service. Helpful staff. Helped me organise last minute changes.
Efficient, were on time and keep you updated.
No unexpected delays or cost.
If I require storage again I will be using taxi box.
Great Business to Deal With
Really, really good service from everyone I spoke to in the company. Really flexible with arrangements and drivers always arrived with a smile on their face. Seem like a company that also treats their staff well.
I'll always use Taxibox from now on!!
Brilliant service and support from beginning to end! :)
My Taxibox was delivered to my old address with half an hours notice, so I was able to start bringing my stuff out, ready for storing.
Benny was very helpful and friendly, placing the box close to the house to make my packing easier.
It only took 45 minutes to pack, so I called the office number to let them know they could pick the box up earlier if they desired. An hour later, my box was away!
Redelivery had to be delayed by a week due to issues with my new rental property and the servi...
Could it be any better
If you have stuff you want out of your house/flat but want to keep this is the answer. Polite, friendly, Very efficient and extremely reliable the whole experience was flawless.
Perfect for my situation
The Taxiboxe containers were delivered and collected in the time and date specified.-amazing .The size of the containers allowed for a few of them to be placed in a driveway making it easy to load and unload your items. Customer service was excellent- very patient with all my questions. Might not suit everyone but it was perfect for ne.
The reviewer stated that an incentive was offered for this review
So Easy...So Stressfree!!!!
What a brilliant, fantastic service! I used Taxibox to declutter my home for sale. Taxi box arrived when it said it would and was re delivered 3 months later after my home was sold. The human approach from Taxibox was fantastic with follow up phone call to ensure happy with confirmation. I would not hesitate in using TaxiBox again! I would give them 20 star rating!!!! Thanks Martin and team for providing exceptional service.
30 minute notice not given, had to pay for extra time
I recently used Taxibox for my move and chose the 30 min wait option as I lived in a busy area with limited parking nearby. I was told I would be notified 30 mins prior to the Taxibox arriving so the plan was to move all my contents to street level before it arrived so we could spend the 30 mins packing the Taxibox, however this did not happen. When I got the text message from Taxibox, the driver was less than 5 mins away. As a result, the 30 mins I had was spent moving my things from level 13 of the apartment block to street level and thus we ...had no choice but to pay the extra fee for an additional half hour. This made the entire process very stressful. Had it not been for this, I would give this review 5 stars as I think the concept of mobile storage is great - pack and unpack once and their customer service was good too.
Excellent service and such a great idea.
So easy to use, arrange pick up and return. Everything arrived just as we had packed it.
Wouldn't hesitate to use again and recommend
Customer service was fantastic, friendly and very helpful
Benny the delivery guy was very friendly and really helpful! I recommend really careful packing as my stuff moved around a little (understandably). Would definitely use them again if needed.
The customer service was exemplary. We stored 2 boxes for a couple of months and everything happened just as it was advertised. Everyone we had dealings with was professional and caring.
People with great attitude on service,
Very flexible and easy. Best way to store away.
Good communication and on time
Excellent service with no dramas, no hassle
Thank you very much
Easy to arrange and on time
From making my initial enquiry to the arrival of my Taxibox, every person I spoke with or interacted with was helpful and answered all my questions. This is a perfect solution for me as I’m leaving for a while and am unsure where I will move to on my return. Taxibox provides flexibility to deliver all my belongings to my (at this stage unknown) new home!
Thanks in particular to Mitch for his efficient service!
Great service made our move less stressful
Delivery was prompt , storage kept safe all very professional from start to finish.
We managed to remove items to de clutter quickly before Auction then having delivery at our new property saved spending to much on a removlist later.
The reviewer stated that an incentive was offered for this review
From start to finish, amazing service. Customer service is unparalleled, delivery drivers were on time and polite, our things arrived safely and everything went exactly as Taxibox said it would (unheard of for an interstate move!). Would definitely recommend and use again.
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Questions & Answers
Is taxibox available in WA? Im looking at relocating to Perth. The website doesn't accept the postcode. But on the website it does say across Australia, and theres a cartoon of a taxibox traveling east coast to west. Does this booking have to be made over the phone?
How long would it take our taxi box to get delivered from Melbourne to Brisbane?
Excellent question! Our trucks leave Melbourne on a weekly basis, so the number of days it takes can vary depending on the day you book us in. What might be best is if we start with the day you would need your items to arrive at your door in Brisbane and we can work back from there.
If you could give us a call on 1300 87-60-87 or email email@example.com with the day you need things to arrive by, we can then work from there.
Can i access my taxis box while in storage?
Yes- you give them 24 hours notice and they’ll get your taxibox out so you can access it. They give you about a 2 hour window which really suited me. I arranged my access via an online form and then they rang me to confirm details. It was very good
Precisely what Carmel said (thanks Carmel!) - you simply head to taxibox.com.au/access/ to request access, at least 24 hours beforehand. If you did need longer than 2 hours, that's fine too, provided it's still within our opening hours.
The best part? It's completely free to access your TAXIBOX!
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