CBD Movers

The movers were efficient fast and super flexible! After initially moving my first set of items I realised we needed to so a second trip which was organised on the fly and they were so efficient about it. Would 100% use this service again. Show reply

Terrible experience. I booked a marketplace item to be moved from A to B and was advised the delivery window would be between 10am and 2pm. I asked if they could aim for around 11am, and was told they would try to accommodate that. Come Sunday, there was absolutely no communication. We had been waiting at the pickup location since 9:30am and by… Read more

11:30am I had to call myself just to get an update. All I was initially told was the generic “between 10am and 2pm” response.

Eventually, I was informed that the vehicle had broken down. While I understand that breakdowns can happen, what isn’t acceptable is the complete lack of communication. A simple message letting us know there had been an issue and that we were likely to be delayed would have saved us from wasting our entire day sitting around waiting.

Delays are understandable. Poor communication isn’t. Very disappointing customer service and an extremely frustrating experience.

Happy with your service and appreciate the perfect and timely job Show reply

Gary and his team worked well I think I would use them again Show reply

6872805 TEAM SBT 2 JATIN & alamjot did a great job and very professional. Main difficulty was the fridge, but we sorted a solution

Fantastic service! The team was professional, efficient, and careful with all our office equipment and furniture. The move was completed on time with minimal disruption to our business. Highly recommend their services and appreciate their hard work and dedication. Show reply

I recently used CBD Movers and couldn't be happier with the experience. Moving can be incredibly stressful, but the team made the entire process smooth and hassle-free from start to finish. Here is why I highly recommend them: Cost-Effective: Their pricing was incredibly competitive and fair. There were no hidden surprises or sudden extra fees,… Read more ·  1

which gave me great peace of mind. Friendly & Professional Service: The removalists turned up with a fantastic attitude. They were polite, approachable, and worked with a smile, making a stressful day so much easier to handle. Efficient & Careful: They didn't waste any time getting stuck into the heavy lifting, yet they treated my belongings with genuine care and respect. If you are looking for a reliable, hard-working, and genuinely friendly moving team that won't break the bank, look no further than CBD Movers. I will absolutely be using them again for my next move!

I had a great experience with CBD Movers. The team arrived on time, handled everything carefully, and made the whole move stress-free. They were professional, friendly, and worked efficiently from start to finish. Nothing was damaged, and the pricing was fair with no hidden surprises. I’d definitely recommend CBD Movers to anyone looking for a reliable moving company. Show reply

Update: CBDMovers eventually called and apologised and promised to provide a $50 refund and $50 voucher for future appointments. NOT recommend CBDMovers based on our recent experience! (Booking ID: 6915462) We booked a move for Saturday with a scheduled arrival window of 10:00 am–2:00 pm. At 12:52 pm, we received a call saying that there had… Read more

been a mechanical issue and that the team would be delayed until around 5:00 pm. The movers eventually arrived at ~4:50 pm and completed the move around 9:15 pm. This meant we spent most of the day waiting and were unable to proceed with other planned tasks.

When making the booking, we also specifically requested the disposal of unwanted items, including two mattresses, bed frames, and several electrical appliances. We were told this could be done at no additional charge. However, after the move was completed around 9pm, they said it was too late to take the items to the collection facility because it had already closed.

We were then told that another team would contact us and come the following day around 12:00 pm to collect and dispose of the items. Unfortunately, we never received any call, and nobody came. As a result, we had to arrange and pay for disposal ourselves through Airtasker.

To be fair, the two removalists who handled the move worked hard, moved our belongings carefully, and placed everything where we wanted in the new home. We appreciate their efforts and have no complaints about the actual moving work.

What disappointed us most was the poor communication and the failure to follow through on what had been promised. We understand that delays and mechanical issues can happen, but being told that the disposal would be handled the next day and then hearing nothing back felt unprofessional.

Moving house is already stressful and exhausting. We planned everything in advance and expected the agreed services to be completed. While the movers themselves did a good job, the company’s scheduling, communication, and unfulfilled promises left us disappointed.

DO NOT BOOK CBD Movers. Horrific experience. We booked movers for the 7pm-9am slot. They cancelled at around 8:30am, only after we called them, due to unexplained 'mechanical issues', and rescheduled to the (far less convenient) 10am-2pm slot. By 12:30pm we had not been contacted. We called and were put on hold for 30 minutes, only to told that… Read more

our booking had been cancelled because it was 'too big a job'. Bizarre, as (1) they knew the size of the job when they gave me the quote; (2) ours is a small three bedroom apartment. Appallingly unprofessional to cancel on the day without any notice, and only to inform us of this fact after WE reached out! We needed to move by the end of the day. CBD Movers was unwilling to provide compensation for our lost time and additional expenses. DO NOT BOOK.

Never use CBD movers again. Quoted for 4 men for a heavy item and then proceeded to disassemble and antique item without asking . Then they had the audacity to charge me for the additional men even though they weren't needed. The antique will never be the same . They owe me $600. Don't risk your precious items.

They cancelled my booking at short notice after concerns arose regarding additional charges and an unexpected request to upgrade the job to a 10-ton truck. The revised pricing and changes were not clearly communicated in advance, which made me uncomfortable proceeding with the service. I value transparency and clear agreements when making… Read more

bookings, and unfortunately, this experience did not meet those expectations. As a result, they decided it was best to cancel the arrangement and seek an alternative provider.

Second time I have used CBD. The first move was excellent - no complaints. This move. Problem 1: Couldn't move TV as it wasn't in a carton, therefore couldn't be insured. Problem 2. Applied tape to a piece of furniture which resulted in removal of some of the paint. Problem 3. Used my leaf blower to clean out their truck without my permission. The… Read more

blower no longer works. The second use of their services was a disappointing experience, especially in the light of my previous removal with them. Due to the level of inconsistency of the quality of the work, I would suggest that potential clients request to see the credentials of the removalists CBD intends to use and any direct feedback of their work. Personally, rather than go to the bother, I'll use a different provider.