Mercedes-Benz M-Class W166 ML 400 (2013-2015)

Too many product failures – A vehicle 2014 ML400 that was just outside its Warranty period (3 years) starts to have some considerable product failures. Radiator, Air Suspension, Shock Absorber and Timing Chain. There was a Technical Services Bulletin from Mercedes Benz, about the failure of the Timing Chain, however the Australian Business chose not to apply it to the local vehicles. Instead, they tried VERY hard to make me pay for the timing chain replacement. They also wanted to charge me a labour rate of $275 per hour to do the work. I pushed back very very hard and it was only because of my insistence, that MB ended up paying. However, they were very rude and arrogant. 3 years warranty does not support their claims of product quality. KIA and other car manufacturers are providing 5 year warranty. - Clearly they have a better manufacturing capability, yielding better product quality. Mercedes do not make cars like they once did. (yes, I should/could have written this review earlier, when the problems were occurring)