46 reviews
Absolutely chuffed with this air conditioner. We had it put in at the restaurant and it’s been spot on... keeps the place nice and cool even when we’re flat out. Runs quietly, does the job, and the install team were great blokes... No dramas at all, would definitely recommend it.
I'm very satisfied with this air conditioner because it is very energy-efficient, reliable and has a high cost performance. It has brought a comfortable feeling to both my life and work. I will definitely recommend this air conditioner to my friends around me because it will make their lives happier and more enjoyable.
I was a bit sceptical at first, not going to lie... Thought I'd give it a crack anyway. Couple of weeks in and it's been running like a champ. Keeps our restaurant comfortable without sounding like a tractor. That's good enough for me. Good product, Cheers mate.
Reviews with attachments
Excellent cooling systems! I was recommended Midea by a friend and decided to try Athena split system for our living space and I must say that I am quite satisfied with it. The cooling process is faster compared to the old system and surprisingly it is really quiet, especially when on the sleep function. There is no blowing of cold air,the air… Read more
coming out of the unit feels like it’s soft compared to the old one. The power consumption rate seems to be less than what I had expected...
I purchased a Midea air conditioner through a distributor, and both the price and quality have genuinely exceeded my expectations. They’ve been in Australia for quite some time, and I switched from a European brand to theirs. So far, everything has been very satisfying, If budget is a consideration, they’re a very good option tho
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4 heads installed on the multi-split system through an accredited provider have been great and work really strong. I have had other brands in the past and I have experienced no difference in quality between the two, in fact I find the Midea more reliable than the other systems I have owned in the past. For the price point I didn't expect much but have been really satisfied with what it is delivering, punching well above it weight!
Got my 5 head VRF system done through Elite and couldn't be more happy. They saved us through the winter and my gas bills were near zero! Nice surprise after years of crazy bills with the ducted gas. Install quality matters!! The guys were thorough and respectful, answered all my questions and made everything neat and tidy. I had cheaper quotes… Read more
but the guy told me 9/10 issues with aircons arise from sloppy install and so far so good. Happy I paid for an accredited install.
Excellent systems. Replaced my old Mitsubishis with these systems under the Vic government rebates. I love how I don't have 4 compressors on the outside of my house anymore and got larger capacity systems at a fraction of what I spent on my old units. They are nice and quiet, look good and have the best warranties! Also love how I was now able to install them on any wall I chose.
Really happy with these VRF systems! No complaints and really cost effective as well. I love the wifi app use it all the time and is super powerful with heating.
Brought 5 Midea split systems about 7 months ago and have had problem after problem with both customer service and communication with myself having to call back numerous times. First time was in winter just after they got installed the systems were not heating properly we needed to get an electric heater just to heat the lounge, when they came out… Read more
they said there was no problem just that this winter was colder than usual. Then this December had noticed that the aircon was blowing out just air so rang customer service they put me through to the office where was told they could not get anyone out till 1 week (weather was in the 40c) the guy came out said yes a problem not much gas but he could not fix it another tech needed to come out, arranged another tech to come out and asked manager to ring 1 day before to confirm time. No call back Again l called and was told they would email someone to get back ,no call , technician came he was fantastic he located the problem when installed there was a crack and oil and gas had been leaking from the start. He fixed it. Again now l could hear a dripping from large aircon so much so that it filled a large pot and wrecked a basket of clothing took pictures and sent them through as requested and day 3 still no contact. You need to improve your customer service and communication with clients that have paid wether for 1 or 5 split systems . If you can take the money fast you should be able to resolve problems for your customers just as fast and communication is a MUST.
I took the deal with the government rebates. 4 aircons installed for $2500. Problems from day 1. Apparently some junction splitter box has failed. Heater works for a while and then they all stop. Waiting on warranty part from midea. It's been 2 months. Never buy Midea. I should have payed more and got Mitsubishi or Daikin.
Not Recommended at All I had 4 Midea split systems installed, all connected to a single outdoor unit — and the outdoor unit was faulty right from the start due to a fan issue. When the technician from Midea finally arrived, he was rude and unprofessional. He attempted to remove the faulty fan motor, but it was stuck. Shockingly, he then went to… Read more
his van, took an old fan from a used outdoor unit, and tried to install that instead — completely unacceptable for a brand new system.
Despite multiple requests, Midea is only willing to replace the faulty part instead of the entire defective unit. This is not what I paid for, and certainly not the level of service or product quality I expected.
Very disappointed.
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Latest follow-ups
Really disappointed – Purchased a dehumidifier on Amazon June 30 2022 cost of 429.16 we use it in the basement in the summer it stopped working when we plugged in the unit no water came out phoned Midea.com reply too bad it is out of warranty our previous unit lasted 21 years I will never purchase or recommend any products from that organization
Follow-up · Purchased another dehumidifier lubeair very happy with it no problems did not purchase it from Amazon
Positive reviews
Awesome aircons from Elite. got the 5 head unit multi-split system installed and working like a charm. Noticeable difference on the heating bills and are super strong for cooling. Able to get the home up to temp on my way home from work. Great price for great units and awesome install the guys were quick and thorough. Highly recommend save your money and get these systems.
So happy with new split systems! They came just in the nic of time and have seen a massive reduction in my gas bills as haven't had to use the gas heating all winter long. I think it has already almost saved me $1,000 so far in just a couple of months. Highly recommend Elite Energy if you are looking to install as it looks like they are the… Read more
largest installer under the government grants.
Something I was very impressed with is the wifi mobile app, have programmed them to turn on before the tribe wakes up. So useful!
Im keen to see how my knew solar and battery works next with these.
I’ve been using this Midea AC for a few weeks now and it’s honestly been great. It heats my room quickly, runs quietly, and looks nice and modern. Setup was simple, and I haven’t had any issues since. For the price, it really delivers. Only criticism is the app is a bit complicated & takes a while to get used to but got the hang of it now!
Negative reviews
Just got a five splits installed. Two units are leaking water down the wall while cooling, besides missing three remote holders. Will not pay until they resolve the issues.
Just had a 5 split system put in and the remotes do not come with wall holders. They advised that these need to be purchased separately and they are not packed with remotes as they impact on the sensors WTH??? The holders are only plastic clips FFS. I will let you know if the units are worth the huge install costs.
We recently installed 5 Midea split system Units, sad to say that we are disappointed, the moment they left after installing, it started to leak/some sort of oil substance from outside unit. Contacted the Company (Green Savings) and the Installer but kept saying they will come to fix ? In the end managed to get in touch with the company owner, he… Read more
sent someone today to fix the issue (Leaking and not pumping cool air from one unit or more) could not fix it as they had not brought enough Gas? So the Installer has to come back again> Company we used Green Savings Think Solar Systems Pty Ltd Clyde North Vic 3978 Not happy with this brand, I will be contacting the Victorian Energy as it seems like we are going to have never ending issues with this brand
Recent reviews
I have the Midea VRF system with 3x indoor splits, installed through the Vic energy efficiency program. It is horribly inefficient (despite being approved by Vic government as an efficient system!), a coefficient of performance around 2.5 when heating (eg I am pulling ~3kW from mains for a 6.5kW heat output split). Spend your money on something… Read more
better and more efficient. My little Fujitsu splits elsewhere in the house can be left on all day and consume hardly any power (they have a COP around 5).
All round a bad experience: you can also hear the refrigerant flow in unused indoor units, even when the electronic valve is set to be closed off. Plus, I also get an audible pressure wave through the system at low heat output (while tapering off - note it is not the de-icing cycle), which could be damaging the refrigeration components.
I’ve had multiple Midea brand Aircon units over the years, only ever split system. And some of them work as intended, but I would say over half of them have had major faults. Currently for example my split system aircon in my bedroom when on cool increases the humidity in my room when it’s in use. When trying to explain this to my local Midea… Read more
technician, I was basically scolded and told I was crazy, and that such an issue cannot happen so it was therefore not happening to me. The customer service itself is abysmal, at least for my area in Brisbane. The woman scolding me not once validated the existence of any issue with my aircon unit, and I got the heavy impression that she just did not want to send someone out to me. I am deeply unhappy with this service and with the poor performance of my aircon. I have had to resort to spending more of my own money paying a different technician not with Midea to diagnose and resolve my issue, as well as buying a seperate dehumidifier when I use my aircon unit. I usually do not make reviews but you NEED to air on the side of caution at the least when considering to associate with Midea. They have been cold and unwelcoming, and have more often then not had disappointing products, faulty even, while refusing to do anything about it.
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We have had a 4 unit multi-head system installed at our property & we love it! A lot more comfortable for cooling than the old Evap cooling & pleasantly surprised by how quiet they are!
Had a 4 unit system put in a few months ago thinking about the winter and boy has it paid off, just had my first bill where we've been using the heating and I'm very pleased. A great thing which i didn't realise is that they come with built in WIFI, so when the kids have forgot to turn them off and the house is empty i have done it through my phone.
Great Installation with Elite, electrician was great and explained everything thoroughly. Couldn't be more happy with my Midea air conditioners. Nice and quiet, look great and are super quick at heating and cooling my space and my bills are so much less than they were before. Wish I pulled the trigger on this sooner! Wifi also works great and I have them integrated with my smart home set up.
Purchased the Midea system through the rebate scheme a few months ago now, and it’s been great (especially after being initially hesitant as I usually stick to Mitsubishi and Daikin). It cools the room quickly and runs quietly—even on hotter days. The energy efficiency is a big plus, especially if you get the inverter model. I also love the smart… Read more
features like app control and the sleep mode for nighttime use.
Installation was simple for the window unit I bought, and the remote is straightforward, though the app can be a bit finicky at times.
Overall, it’s a solid AC for the price—quiet, efficient, and reliable. I’d definitely recommend it.
just had a midea 20kW system installed. They are working pretty well and love the wifi. Overall, very affordable and reliable air conditioner.
Using the Victorian government rebates I got myself some aircons since my gas ducted heating was way too expensive and on its way out. The Midea air conditioners have been fantastic! The 5 trades people from Elite did a super job at installing it and were very respectful and tidy. Summer was a breeze with these and the heating has been set and… Read more
forget (albeit a lot cheaper than the gas), allowing each room to be controlled independently. Given the price and warranties I have to say I am very impressed with the quality and operation of the Midea VRF systems. I also like how they all work off one compressor which is so much nicer than 5 compressors outside. My one gripe is that the larger head unit can be a bit big, but I assume that would be the case across any brand.
Had some hesitations with the Midea Air Conditioner but after having these installed for the past couple months I am really happy with them. Will be getting them for my investment property. I have had Daikin installed before and the Midea is delivering the exact same. Quite energy efficient as well and have all the bells and whistles. Love how they all are connected to the one compressor! I got 4 heads, 21kW compressor, 8kW, 4.5kW and two 2.8kW
Bought the MDV-V235WN1(AU)-A with the 5 heads (8kW and 2.8kW's). Elite Smart Energy Solutions Install was great and the systems sit all flush on the wall. Love how it comes with the Wifi allowing me to connect it to my smart home apps! Systems are quiet with water pump and left and right swing. Really happy with this purchase and they are so affordable. Recommended to a few friends now.
Don’t be fooled! A lot of government schemes are using these products atm and they are pitiful. Had my air cons installed and next day they wouldn’t work. Midea refuse to come fix them and when they do they’ll make sure you wait 2plus months, then they’ll come and won’t have parts or gas or anything required making you wait further. I’ve asked to have mine uninstalled and taking Midea to government body.
5 loads in with a brand new washing machine & it died with our clothes locked inside wet with no support for 5 days. The motherboard had fried. After several discussions with customer service to have the machine replaced, they forced us to have the motherboard fixed. Now, only a few weeks later, the exact same thing has happened again with all our… Read more
work clothes locked inside wet with no support to inform them of it till Monday & who knows how long b4 a tech arrives to get it open for us. Will be demanding a full refund & shopping for a different brand! So disappointed with how we've been treated through this entire process.
Cannot trust the company ignoring Australian law – I would not trust the company that tries to engage customers via annoying unsolicited phone calls and does not make any effort to check if the phone number called by them appears in the ACMA's Do Not Call Register. Such calls made by them are against the law.
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After working all units am completely satisfied with the results. Wirth the costs especially when the rebates kick in.