Miele G 6620 SC (Freestanding)

The dishwasher itself is fine. The baskets used within the dishwasher itself rusted very quickly and pegs started snapping off. Very disappointed with the quality. Not what I expected from Miele. The upper basket started disintegrating a few years ago already. I just didn't have the time to deal with it then. I am late in submitting this review. Show details

Good machine but fault after 3 years – Good machine, quiet, efficient but fault Inlet/Drain after 3 years - needing repair. Our prior Miele lasted 12 years! Did all the regular maintenance and cleaning routine as in the manual. We are very very dissapointed given fairly light use ever 2nd day - how can Miele do this to customers? Was over $2000 to purchase. Would think hard again with any Miele appliance. Show details

A good machine but broken in under 4 years. A backlog to get a service call out – The dishwasher is fast, quiet & a good design. But this is useless if it breaks. For a dishwasher of this price & brand quality we were expecting longevity but it malfunctioned with Error Code F78 - circulation pump. It has taken a long time to get a service technician to our house but I appreciate Miele committing to get it fixed ASAP. Show details ·  3

feel so sad and disappointed – We bought the dishwasher 2.5 years ago.i spend $1500 bcz I believe it will last long and no more on going experiences.. last year it showed error f79 and reset and it work fine and now again same error came but not able to fix it . Then call to Miele and explain them whole story. After payed $1500 just before 2 years now need to pay for $179 call… Read more

out and don’t know how much more .. really very bad decision in my life ... bcz according the google search f 79 means need new pump which is near about $600 . Can’t believe they promise 20 Years and main part of the dishwasher failed just in 2 years .. finger cross

Always leaves food on dishes – Our 2 drawer fisher and packel died so I thought I would try the Miele. What a mistake. The only way we can get a reasonable wash is to remove the filter basket, which quickly broke off anyway. The machine is so difficult to clean and the sprayers are impossible to unclog. I end up hand washing most of the time. The only good thing is it is quiet. Show details

Overpriced because it underperforms, with poor design and poor washing results. Will choose another – This was the top of the range free standing dishwasher that Miele had available. I waited until it went on special, so it was $1500 plus I paid for the 5 year warranty $250, total investment $1750. Stacking this dishwasher is not easy, it takes me forever to try to fit in a standard amount of washing because the design is so inflexible and things… Read more

just don't fit in it. I rarely use plates, I use a lot of different sized bowls, pots, pans, jugs, glass and stainless steel water bottles, and round, square and rectangle glass containers and lids. Even standard cereal bowls don't stack properly into it, they don't sit up, they fall on each other. It's very hard to get things to fit without wasting a lot of room in the process. Stacking cutlery, of which I use mainly spoons, teaspoons, and large cooking spoons is also cumbersome, it all doesn't fit easily. There is no place for different shapes and sizes, other than standard dishes, and if I stack things in the corners like a glass cup or along the edges like a chopping board, they don't get washed properly either, so I can't fill the dishwasher up like I used to be able to with my previous Bosch or the brand I had before that which was a Fisher and Paykel. It's just unbelievable how inflexible and poorly designed the racks are for a "premium" price point. And "yes Miele", I know where all the adjustable parts are, there's just not enough adjust-ability.

The wash cycles take a long time which would be fine, but the clean is below standard for the cutlery rack and the bottom rack, and anything placed in corners. I always have to use the 70 degree intensive setting to get a decent clean, and I use Miele tabs or Finish, but get better results with Finish. When going from one cycle to the next, for the second wash, often the cycle won't start, so I have to jiggle and push the door until it starts. Trying to clean saucepans properly or use the gentle cycle for glasses or plastics, or the lightly soiled wash for delicates often won't clean everything properly.

Cleaning out the filter properly (which I do after every wash to try to get the best wash out of a bad dishwasher each time) is tedious because of how it's designed, and trying to put it back together and back into dishwasher, is incredibly fiddly and frustrating. You can't see what goes where, I've marked it with laundry marker, but it keeps washing off of course. The instructions, youtube etc didn't shed light on the method at the time I bought it.

Food often gets stuck in the spindle parts, and removing them and flushing them with water won't always flush the food out, and there is no way for me to pull the spindles apart to clean them out, they are closed so you can't open them, so I need to use tweezers and I've even tried using the vacuum cleaner to try to get food particles out but it usually just falls back into the spindle!

I contacted Miele within 30 days of use to complain about the poor wash results, and to ask for a refund. The lady was rude to me and said that she could send someone out to show me how to stack the dishwasher. I told her that I wasn't happy with it and wanted a refund and that this is my 3rd dishwasher and the first time I've had poor results, pretty sure I know how to stack a dishwasher! She said if I sent the machine back, I'd have to pay a 20% restocking fee. With such rude and unfair customer support, I resolved to keep it due to the cost of restocking, and to sell it off when I move house in future.

My previous dishwasher was a Bosch which lasted 7 years, but it washed well and was flexible with stacking, and I now wish I stuck with the brand. I thought Miele was a premiere brand, and I was going to deck out my whole house with this brand when I move, as I had thought I'd take this dishwasher with me and I bought their $750 vacuum cleaner and it seemed pretty good. But now I think it's just an overpriced and overrated brand name, with poor customer service and return policy. I'll be going back to Dyson for the next vacuum too! Miele, -never again!