Horrible ! Even the smell is bad. Leaves a bad taste and I only had 1 sip and tipped it out. I was drinking 5 sachets a day of the old one . Will not buy anymore Show details
I have been buying Maccona Cappuccino’s for years. On purchasing my recent box I’m so disappointed in the flavour change. To put it bluntly it’s undrinkable. Whoever decided to change coffee with a beautiful flavour to this needs to get a new career. It not only tastes terrible but smells just as bad. Such a shame.
I have drank this for years and they have clearly changed thr recipe or cut down on the coffee due to price increases now all I taste is chemicals and leaves a bitter after taste in your mouth. I am trying to find another brand of coffee now as I can't drink this coffee anymore. Shame on you moccona how could you do this to valued customers.… Read more
Please change it back immediately before you have no customers left to drink your coffee. Very disappointed customer.
Reviews with attachments
If you like the taste of bitter mud then this is the prefect brew for you! I cannot even begin to describe the disgusting taste and throwing the packet in the bin. You give coffee roasters a bad name… shame on you for such a disgusting coffee. #yuck Show details
Horrible coffee, taste awful, never again Moccona – Purchased moccona coffee sachets cappuccino, I don’t buy often as they are treat for me. I was horrified with the taste, had another taste and the rest down sink. What changed Moccona, it used to be so nice and now yuk Show details
What have you done – I have drank these for few years now they use to be lovely. I did notice you changed the recipe little while back I'm not sure why as if was perfect. In saying that I got use to the taste and continue to buy. The last month or so I notice that there is been no froth just flat coffee every box I have bought at least half the box is mixed wrong or… Read more
something because it's no froth what so ever after stiring. I'm not sure why some in box are fine and other ones are absolutely rubbish but if you continue to do this I will be looking for another brand I don't have money to waste on dud cuppaccino s. Lift ya game I thought you was the best brand out there not so sure now disappointed..... Update what ever was going on with them has appeared to be fixed I haven't had a dud cuppa for the last few boxes!!! Good job I get my fav cuppas back..
Completely ruined a perfectly good product! – I used to love the Moccona strong cappuccino sachets, they were so good I had them on a regular delivery order from Amazon! Unfortunately with the new packaging came a completely adjusted product which is now undrinkable! The old packaging says “made in Australia” the new “packed in Thailand” sodium has changed from 25 mg for the old 15g to 53mg… Read more
for the new 13.2g sachet and new sachet lists salt as a new ingredients. Contacted Moccona who just gave me corporate rubbish about the new environmentally friendly packaging and slightly less sugar (omitted mentioning the salt added). I’m now searching for a new brand
New recipe for a disaster – I've been using Moccona Strong sachets for about 5 years, packaging & product have recently altered now a powder like rubbish is left in the bottom of the cup that will not dissolve but it does stick inside your mouth. I'm needing to drink water to remove the terrible after taste and feeling of grit in my mouth, this is a terrible marketing change… Read more
that appears not to have been tested by anyone and shoved at your loyal customers in a marketing disaster.
Positive reviews
Lactose free or not – Moccona Soy cappuccino is quite nice. It states there is only plant based ingredients in this product. However on the list of ingredients on the side of the packet it says *May be present: Oat, Almond, Milk. Does it have cows milk or not as just a little lactose has my boy (21) in hospital. Show details · 1
Coffee lover – Moccona Strong cappuccino sachets are so convenient and easy to make. With or without water it’s a great 3pm pick me up. May not be made in a fancy cafe but I’d definitely recommend it if you’re a coffee lover. Show details
Perfect – Nice coffee. After a bout of sickness I find it’s the only drink I am enjoying. Can’t have milk based,and not tea. I add a little extra soy milk and I totally enjoy it. No after taste for me but I do enjoy soy milk.
Negative reviews
Just tried moccona Cappuccino style packets. My daughter bought them for me. I must say I am very disappointed with the taste. Rather bitter and seems like a sack of toilet crystals. I will stick with the old Nescafe blend toilet crystals. Show details
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Mocconna strong cappucino sachets – What have they done? I used to enjoy one of these early morning, just bought 2 more boxes of 10, & the taste is dreadful, so different to what it was. So glad it's not just me. Doesn't even taste like coffee. What a waste of money. Sickly sweet, dreadful to think how much is artificial. If it ain't broke, don't fix it! So disappointing. Show details
Terrible metallic after taste – I used to really enjoy Moccona cappuccino packets for their taste and ease of use. These days they taste shocking. They leave a terrible metallic after taste in the mouth that lingers for hours. I actually googled if anyone else had had the same problem and came across this website. Glad I'm not going crazy! Show details
Recent reviews
I am changing my caramel latte to the opposition – my latte has changed and I do not know what maccona was thinking when the company ran with a new recipe. I normally drink one 30 pack every two weeks It does not froth at all and has changed the caramel flavour to nearly being undrinkable. Show details
Gross! Perfectly good coffee ruined – A google search resulted in what I thought - a change in recipe that has made a perfectly sweet cappuccino coffee taste awful. The purchase of 6 new boxes a complete waste of money. I’ve tried one from each box and gotten an awful after taste of what I can only describe as ‘artificial’. I was hoping these had been mislabeled so I could return and… Read more
get replacements but with the amount of negative reviews, it’s obvious the company has really warped taste buds if they think people will like the change they’ve made. We’ll done Moccona, you’ve lost another customer.
Ruined! – Moccona Cappuccino Sachets have been ruined with the changes they made. As soon as you sprinkle the chocolate on top the froth disappears leaving you with a flat white. Will never buy again. Show details
Moccona what have you done? – What have you done to your coffee. The sachets used to be great but since you have changed the recipe the taste is terrible. It’s no longer palatable. Please change the recipe. You have made a good coffee into a bad one, that soon no one will buy. Show details
Digusting. Thrown in the bin – Whoever decided that we all want pre-sweetened coffee wirh added coconut slime to further erode the flavour was probably a subversie working for nescafe. I bought a box of 30. 29 are in the bin. One went down the sink. Complete waste of money. If 0 stars was option.... Show details
Moccona strong cappuccino change – So sorry moccona changed strong cappuccino recipe. Used to be my favourite, was such a disappointment when the new packaging came out last year and I discovered the recipe had change dramatically. Shame to change a perfectly good product- I guess for a little more profit
Quantity and quantity deteriorated – Maccona sachets strong has dramatically changed it’s quantity and quality. It has lessen the quantity per sachet and the quality has deteriorated. It doesn’t froth like it used to be. That’s why i have change brand now.
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Its sweet!! Horrible. Why isnt anyone making sachet coffee without sugar!! – I didnt think it was a strong cappuccino at all. I thought it was sweet. Bought it because advertising said sugar free. Untrue! Used milk.. it was very difficult to drink this brew Show details
Sediment left in cup!! – The strong sachets have changed in size & quality leaving a sludge sediment in the bottom of the cup, not sure what this crap left in the bottom of the cup but it does not look too appetising, Not Happy! Show details
Taste so bad – Bought it to try due to 1/2 price sale, this Moccona Cappuccino 10 serves Cafe Style Coffees with Intensity 7. Smell good initially, add some milk and sprinkle some chocolate on top, foam disolved once choc hits the foam and tasted horrible with strong bitter aftertaste. Show details
Why oh why do they always have to change things – I've always loved Moccona's sachets. Bought some of the "new improved" ones, it's awful! No flavour, less milk so thin as. So disappointed. Looks like I'll be buying Nescafe in future Show details
What has happened? – Moccona coffee sachets used to be the best, now they taste and look like flat muddy water. What have you done? Obviously made on the cheap to save a few cents. No more for us.
What have you done to the recipe? – Moccona "Strong Cappucccino" The recent change in the recipe is a frightful disappointment. Now has an artificial flavor that is hardly reminiscent of coffee. Weak tasting and undrinkable. I see the product is now made in Thailand and not Australia; I have no objection to where it's made the problem is the change in the product. It's absolutely dreadful.
Shame the recipe and size was changed – Half the quantity, very watery and leaves a taste like sugar substitute. Why? To save a few pennies? Disappointing, since the old one was the best of all in the market….
It’s not the same it has changed – We have been buying this product for some time. It has changed. The sachet is smaller and so is the contents. The product no longer froths up like it use to. As soon as you sprinkle a little bit of coco on the top the froth totally disappears. The taste is not as good either. Show details
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