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152 reviews
2 Lisa M.  · Do not like the new recipe, i will be changing brands
1 Kirstin B.  · Disgusting sickly sweet and i would like to know where the coffee is? There is no actual coffee in these sachets.
1 David  · Why change a good thing. Please change back to original recipe ! These are terrible .
1 Andrea F.  · The new moconna classic coffee is HORRIBLE!! I've ended up here after googling whether the recipe had changed - don't change what isn't broken!!!
1 Peter  · The new coffee satchets are terrible. Taste like burnt coffee. Until you return to the original coffee, you have lost me as a long time user
1 Happy  · The new Maccona Cappuccino Sachets are awful I won't be buying them again, I tried one and the rest are in the bin
Karly M.
Karly M.
 

Unfortunately theyve lost me!! Long term customer here and could pick the change immediatly.. definetly not for the right reasons Id highly recomend chamging back to original recipe

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T b.
T b.
  Fair Incentive

That is crazy I was thinking something is different why I don't like it anymore it's good to know that I am not losing the ability of my taste buds it's just the ability of another brand losing quality not profits

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Phillip D.
Phillip D.SA4 posts
 

moccona cappuccino sachets taste terrible WHERE'S the coffee, you should be ashamed ripping of the public like this, i should have given it a zero score, if i had known they changed, i would never have bought them, what a waste of money. DISCUSSING AFTER TASTE. Show details

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michelethree
michelethreeQLD8 posts
  Verified

Something has changed. Smaller sachets including a different, less coffee flavour. Most importantly a strong plastic aftertaste. Revolting... Extremely disappointed with lack of quality control. Purchased at Woolworths. Show details

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Kelli
Kelli3 posts
  Verified

The new recipe is disgusting! It tastes foul and leaves an awful after taste in your mouth. We have been buying these for years and years because it was great and better than the other brands. I am so annoyed as I always buy the 30 pack and now I have a whole box I cant use or return. It's disgusting. Why did you need to change it. I am now switching to nescafe because it's so awful. Very annoyed. Show details

Moccona
Moccona    

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Andrew R.
Andrew R.VIC
 

The Moccona new creamy taste, is terrible it tastes like it has almonds milk in it try two different one's on different days, but no coffee tast at all just very bitter. 28 sachets in the bin Show details

Moccona
Moccona    

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rhys t
rhys tQLD
 

I have complained to them about the new flavor as I thought it was contaminated with dirt but apparently that is just how it is now. Will not buy again after buying for last 3 years Show details

Moccona
Moccona    

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Gisela H.
Gisela H.ACT
 

What happened to the Moccona Cappucino Satchets??? It has an awful after-taste! It has totally ruined my coffee experience. I mixed up several packets hoping I had a bad batch which, made me worry the products were contaminated with a foreign substance and have been looking for recalls -- definitely worth a recall; it tastes compromised and awful.… Read more

Not creamy and not like coffee. Why change the flavour if its selling so well? You took away the almond flavour satchets from the shelf and I had finally grown to enjoy the cappuccino. Please reintroduce as it was. If you want to make a cold coffee option, do that as a separate product please dont ruin a product that was working well!

Moccona
Moccona    

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Nick
Nick6 posts
 

If you like the taste of bitter mud then this is the prefect brew for you! I cannot even begin to describe the disgusting taste and throwing the packet in the bin. You give coffee roasters a bad name… shame on you for such a disgusting coffee. #yuck Show details

Latest follow-ups

lemonludes2021
lemonludes2021VIC2 posts
 

OMG have been enjoying the previous version of this, just got myself the new blend of the cappuccino sachets and it was disgusting and awful, tastes bitter leaves like a metal bitter taste in your mouth with an almondish kinda taste, Moccona you have lost me on this one why change what wasn't broken Show details

 Follow-up  · I didn't find the texture of it as thick as the OG one, this one was watery and cheap the OG one was smooth thicker went down well, yeah I tired the other flavours the extra strength cappuccino was horrid really bitter didn't like the other ones either, as stated you lost me on this one

Moccona
Moccona    

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Greg Lovell
Greg LovellTAS2 posts
 

The new Moccona Capuccino new recipe tastes TRASH Old story " If it is not broke don't fix it" Show details

 Follow-up  · The new Cappuccino tastes awful, it tastes like stale coffee mixed with stale powered milk. It used to taste like a Cafe bought Cappuccino the new "Hot or Iced, New Creamy Taste: version.

Moccona
Moccona    

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Ellen P
Ellen PNSW
  Verified

Have been drinking Moccona Cappuccinos for years. The new creamy taste Tastes terrible. Like drinking flavoured dust Show details

 Follow-up  · I haven't bought any more of the Maccona Cuppachinos as I had to add 1/2 teaspoon of instant coffee to the satchels to make it palatable. The packaging has changed It states NEW Creamy Taste. The old recipe had a creamier taste

Moccona
Moccona    

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Positive reviews

Anna-Marie V.
Anna-Marie V.3 posts
 

Lactose free or not – Moccona Soy cappuccino is quite nice. It states there is only plant based ingredients in this product. However on the list of ingredients on the side of the packet it says *May be present: Oat, Almond, Milk. Does it have cows milk or not as just a little lactose has my boy (21) in hospital. Show details ·  1

Kim
KimSA10 posts
 

Coffee lover – Moccona Strong cappuccino sachets are so convenient and easy to make. With or without water it’s a great 3pm pick me up. May not be made in a fancy cafe but I’d definitely recommend it if you’re a coffee lover. Show details

Evie
EvieNSW3 posts
 

Perfect – Nice coffee. After a bout of sickness I find it’s the only drink I am enjoying. Can’t have milk based,and not tea. I add a little extra soy milk and I totally enjoy it. No after taste for me but I do enjoy soy milk.

Negative reviews

David
DavidVIC2 posts
 

Took our 30 pack of New creamier Moccona cappos back to Coles as the household coffee expert was convinced something was horribly amiss with the contents after 2 goes at the satchets. Thought we would not risk a replacement pack but were refused a refund on basis it was a 'personal taste thing'. Open box of 30 number 2.. same horrible trash.… Read more

Should be allowed a zero rating. Gave remainder to friends- after reading all these negatives product comments, we need to apologise to them. I'm sure they will have binned them. Why haven't the supermarket heavyweights taken umbrage with Moccona?

Rick M.
Rick M.WA
 

What have you done , why change a good thing. Very disappointed with these new sachets they taste vial. I have 1 every morning at work. I will not be having them again until you change them back. Looks like Lipton tea will be getting my money instead.

Ross
RossWA3 posts
 

have been buying these great little sachets for 3-4 years and now change in recipe/flavor, why??? it now now taste like trash, horrible after taste, will have to move to another brand as this not undrinkable now, very disappointing by Maccona!! Show details

Recent reviews

Lee
Lee
 

Have loved these sachets for years, however I will need to find something else because they are AWFUL now. Don’t know why they had to change them - SO disappointed

Not happy
Not happy
 

Thought it was my imagination as the taste was horrible when I opened a new box...will not buy them again.. extremely annoying after buying the sachets for years..very disappointing Moccona..will have to revert back to Nestle and see what they have... Show details

Kerry
KerryNSW5 posts
 

Bloody terrible now has a bitter taste to it I've been drinking this product since it came out this new recipe has changed my mine I dislike Nescafe but it looks like I'll have to tolerate their products, bloody disappointed with you and what your doing, now to get rid of the two boxes of you rubbish coffee to try and recover the money I wasted buying this trash

Moccona
Moccona    

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Kaia
Kaia
 

Moccona cappuccino sachets have been my GOTO coffee for years, I kept thinking it was a bad batch or something wrong with the milk until I looked online to see Moccona changed the recipe. The new formula tastes horrible and has a very unpleasant after-taste that reminds me of bitter almonds. I will be taking all of the packets I bought in bulk on sale back for a refund. Show details

Moccona
Moccona    

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Gillian
GillianQLD2 posts
 

I used to love this, one everyday. I couldn't drink it yesterday thinking it was my water and today is the same. After a search on google I find they have changed the formula. Not enjoyable, bitter and a terrible after taste. Tastes burnt. I can't drink this Show details

Moccona
Moccona    

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ford75kym
ford75kymSA
 

State accurate facts and be objective - ok - Moccona, your new cappuccino sachets taste bloody awful. Go back to the old recipe. Surely you're noticing a sharp drop in sales? Show details

Moccona
Moccona    

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Peter V.
Peter V.SA2 posts
 

I Agree with all the other reviews recently. Why change the best cappuccino satchel on the MARKET!!!! Been drinking it for years. Will not buy new anymore . Going crazy though, trying to replace that coffee.

Moccona
Moccona    

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Chris N
Chris N
 

The blend has changed. I contacted Moccona customer support and they confirmed the new blend has been designed to be creamier and ability to enjoy hot or cold. In my opinion it's less creamy, more bitter, not drinkable. They suggested I try the Strong cappucino or Latte instead as those blends haven't changed, however i'm not a fan of those so I think i'll be searching for a new brand. Disappointing as I used this product for 15+ years.

Moccona
Moccona    

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Sheree H.
Sheree H.QLD
 

What have you done???? I've been drinking these for years and now it tastes like a hospital coffee with powdered milk and salt. I buy 2x 30 packs a week and now I'm changing brand. I would rather drink instant no name brand coffee powder. Change it back. Show details

Moccona
Moccona    

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Julie Bailey-Mason
Julie Bailey-MasonNSW
 

Why have you changed the formula on the Moconna Cappuccino sachets? My husband & I are so disappointed with the bitter, harsh taste, they are undrinkable, we looked forward to our morning cup every day but now are changing to another brand as your product is a complete waste of money & not enjoyable any more, please revert to the original formula. Show details

Moccona
Moccona    

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Phil
Phil4 posts
 

I too have been drinking these Maccona Cappuccino sachets for years having found them originally to take on trekking trips due to their lightweight size and great taste out on the trails. I typically drink two cups a day. Sadly, I have to agree with all the other reviewers and report that the taste and flavour have been destroyed in the new packs… Read more

I have purchased in the last week. Why would they change something that was good to a new blend that is almost undrinkable. I would give the new formula zero stars, but unfortunately there is not an option for this.

I will be searching for a replacement.

Moccona
Moccona    

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