16Mountain Buggy Urban Series

Mountain Buggy Urban Series

 Verified
16Mountain Buggy Urban Series
3.8

78 reviews

PositivevsNegative
65%17%18%

Build Quality
3.3
Value for Money
2.7
Cleaning & Maintenance
3.0
Safety
3.4
Manoeuvrability
4.4
Ease of Packing & Storage
3.2
Comes with handy accessories
Fully reclining seat
Suitable for all terrain
Large

Reviews

78 reviews
Gabriela
Gabriela
  Urban Jungle Luxury Collection
ShaliniSharmaine
ShaliniSharmaineSydney, NSW3 posts
  Urban Jungle Series

Good Pram. Could have more storage

Very happy with our Mountain Buggy. Glides smoothly and is good on the beach/off normal paths. My only feedbakc would be that it could have more storage. Easy to clean and we my daughter loves it Show details
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Cleaning & Maintenance
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Scott D
Scott D
  Verified Urban Jungle Series

Broke after less than a year - MB refused to repair or provide any assistance under warranty

After approximately 13 months of use, the brake system broke. The starting point for their customer service is sending vague and unhelpful YouTube videos, all of them with THOUSANDS of views, which really speaks to the poor quality of their products. Trying to get Mountain Buggy to provide further assistance, despite nearly a year remaining of warranty, has been genuinely one of the worst consumer experiences of my life. Shockingly, they advised me the only way to progress this is to talk to their CEO Campbell, but he does not respond to calls, texts or emails. Since then, every single representative from this company is ignoring my ongoing requests for assistance. Don’t make the same mistakes as us and avoid this horrible company! Show details
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Negie
NegieSydney, NSW
  Urban Jungle Luxury Collection
Overall
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Value for Money
Cleaning & Maintenance
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Rob
Rob
  Urban Jungle Luxury Collection

Stitching gave up after 7 months - MB denied to fix it

When I emailed for a solution for stitching that had given up in first 7 months of 3 year warranty. I was told it was not covered and insulted with a $15 online voucher as "show of good faith". After I reminded them of their Consumer Guarantee Act responsibilities they immediately did full 180 and replaced the part.

Super sad that they clearly have a policy to deny a claim until they come across someone that knows they are breaking the law and calls them out. Show details

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Value for Money
Cleaning & Maintenance
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Andy Boot
Andy BootGreater Melbourne (Metropolitan), VIC30 posts
  Urban Jungle Luxury Collection

Terrible

Bought this from Mountain buggy direct. The instructions are terrible. We have no idea how to put this from cot back to rear facing. We can do the black inline slim part but can't out the grey softer layer in or end up with 2 sets of seatbelts. Instructions are useless. The photographer has no idea how to take photos and there is more shade on the photos in the key parts so you have no idea which way up things are. Next time don't photograph a black pram. Try red with black straps.  Show details
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Functionality
Marc
MarcPerth, WA2 posts
  Urban Jungle Series

Great pram, terrible warranty service!

Over than being a bit bulky, the pram is lovely, very maneuverable and glides well. We use it for running and also an every day pram. One of the tyres has been bulging for quite a while and I decided to make a warrantly claim. After several attempts, the manufacturer refuses to replace the faulty tyre as it is exposed to the elements. Unusual for an all terrain pram with a supposed 3 year warranty. Show details
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Build Quality
Cleaning & Maintenance
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SFR
SFRAU7 posts
  Urban Jungle Luxury Collection
Overall
Cleaning & Maintenance
Functionality
Ali
Ali2 posts
  Urban Jungle Luxury Collection
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Build Quality
Cleaning & Maintenance
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Ioanna
IoannaAdelaide20 posts
  Urban Jungle Series

Very practical pram

Love this pram, 3rd baby and I was ready for a practical pram more so than those "showy prams" like I had previosuly had. This pram still looks stylish but has so many added benefits like the good size storage with zip pockets (storage basket fits 10kg = couple bags of shopping) Terrain air wheels make it easy on uneven paths, big seat so the baby can grow into it (birth to 3 or 4 year old fits comfortably). 1 hand fold and you don't need to take the pram apart to fold it. Also comes with attached bottle holder near the parent handle which is handy. Wish I had purchased this sooner! ... only downfall is that I don't like the feel of the parent handle it's abit plastic-y but overall it's a good quality pram that can adapt to growing baby. Show details
Build Quality
Value for Money
Amy P.
Amy P.Tasmania6 posts
  Urban Jungle Luxury Collection
Overall
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Value for Money
Cleaning & Maintenance
Functionality
JDP
JDP7 posts
  Urban Jungle Luxury Collection

Great for running, quite bulky though

I love this pram for running, it's very smooth. However I would love if it could take 2 kids. That bassinet never seemed to attach properly. Capsule was great. Full sized seat had some excellent features like laying down flat. Just quite a big pram. I'd get something more compact
ZoeC
ZoeCAdelaide8 posts
  Urban Jungle Series

Ok not great

Steers beautifully and suspension is great. Handles different surfaces with ease. Basket storage is reasonable but not the biggest and an awkward shape. Bassinet is average. Parent facing seat is very poor, if this is important to you I would recommend choosing a different pram. The stroller seat is also average. It’s lopsided and the straps are useless at best. The sunshade is also poor-doesn’t stay up properly and even when it is up coverage is minimal. Easy to fold but heavy and bulky Show details
Overall
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Value for Money
Safety
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danielp
danielpMelbourne17 posts
  Legacy
meaganjade
meaganjadeGreater Melbourne (Metropolitan), VIC8 posts
  Urban Jungle Series

Great purchase!

I love our Mountains Buggy Urban Jungle! We decid d to go with a pram that had 3 wheels, and we had also heard that this model of pram is great for running with also! It’s sturdy and is competent in going off road also. My only critique is that the bassinet (purchased separately) for this pram is bulky and somewhat poor quality compared to others that I have seen. The bassinet is difficult to disassemble as you have to remove the bassinet prior to folding up the pram, and takes up a lot of room in the car as a result of this.

Questions & Answers

Olga S.
Olga S. · Urban Series

can I use mountain buggy urban elite in the snow?thanks

Jf1990
Jf1990 · Urban Series

Has anyone used a maxi cosi city capsule with the mountain buggy urban? I can see maxi cosi micro but unsure if the city has the same attachements

SFR
SFR  

Yes! They have attachments- call them and they’ll tel you which ones match up

Kerry
Kerry · Urban Series

I’m looking at this pram Mountain Buggy Urban 3 and wanting to know how easy it to push with one hand ? I have big dogs and wanting to walk them while pushing the pram. My current pram phill and Teds 4 wheels is horrible to push with one hand. Also is this pram heavy to lift in and out of the car? Thanks

Kate K
Kate K  

I have the Urban Jungle and walk 5km every day with my 35kg husky. It is the perfect 1 handed pram, so easy to steer!

It is however a heavier pram to load in and out of the car, but I'm still managing it at 6 months pregnant.

Details

Features

Spacious: With a roomy 60cm / 23.6" seat back height and a 25kg / 55lbs weight limit, this buddy offers superior longevity for your growing child until they are 5 years old.

All-terrain versatility: With 12" air-filled tyres, this pram offers superior performance on all terrain and the smoothest handling on any surface.

Fully functional: Accessories include a grab bar, reversible seat liner and bottle holder.

Suitable with baby capsules: Click your infant car seat on and go with Mountain Buggy’s range of car seat adaptors.

Fully reclining seat: You have the total choice to go from lying flat to upright, offering versatility to meet your baby's sleeping needs.

Sun protection: This buggy features an extra-large fixed sun canopy with mesh extension with a UPF 50+ rating.

In addition, it has:

  • Superior manoeuvrability and kerb pop
  • One-hand compact stand fold
  • Air-filled tyres
  • Travel system ready
  • 5-point safety harness
  • Multi-adjustable handlebar

What reviewers thought

This pram is very practical since it has storage pockets, a bottle holder and a sun canopy. The terrain air wheels make it easy to navigate even on uneven paths. It is very easy to open and close.

Some reviewers have noted that the pram is quite large which makes it unsuitable for use in a shop. Others have had problems with the durability of the breaks - but were able to get them sorted out under the warranty.

Compare all Mountain Buggy Urban Series listings
Category3-Wheel Prams & Strollers3-Wheel Prams & Strollers3-Wheel Prams & Strollers
Price (RRP) $949.99$1,528.99$679.95
Seating TypeSingleSingleSingle
Convertible YesYes
Suitable Age12+ months12+ months12+ months
Max User Weight 25 kg25 kg25 kg
Seat OrientationReversibleReversible
Bassinet CompatibleYes (Sold Separately)Yes (Sold Separately)
Capsule CompatibleYes, with addition of adaptersYes, with addition of adapters
FeaturesArm Bar, Height-Adjustable Handle, Locking Front Wheels, Suspension and Under-seat StorageArm Bar, Height-Adjustable Handle, Locking Front Wheels, Suspension and Under-seat StorageArm Bar, Height-Adjustable Handle, Locking Front Wheels, Suspension and Under-seat Storage
Wheel MaterialInflatable
Weight11.2 kg11.5 kg
Manufacturer Warranty1 year(s)1 year(s)1 year(s)
Folded Dimensions86 x 63 x 102.5 cm90 x 63 x 33 cm
Replaced byMountain Buggy Urban Jungle Series

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